| File name: | cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.exe |
| Full analysis: | https://app.any.run/tasks/1efd66b2-f968-40c3-bcb0-693c9c58701f |
| Verdict: | Malicious activity |
| Threats: | NetSupport RAT is a malicious adaptation of the legitimate NetSupport Manager, a remote access tool used for IT support, which cybercriminals exploit to gain unauthorized control over systems. It has gained significant traction due to its sophisticated evasion techniques, widespread distribution campaigns, and the challenge it poses to security professionals who must distinguish between legitimate and malicious uses of the underlying software. |
| Analysis date: | January 29, 2025, 21:08:09 |
| OS: | Windows 10 Professional (build: 19045, 64 bit) |
| Tags: | |
| Indicators: | |
| MIME: | application/vnd.microsoft.portable-executable |
| File info: | PE32 executable (GUI) Intel 80386, for MS Windows, 11 sections |
| MD5: | C50FD06F02EDB960ECCB1FA95574A2A8 |
| SHA1: | A152464E017A557A2514E4A928BE0AAECDD3AC23 |
| SHA256: | 78E1E350AA5525669F85E6972150B679D489A3787B6522F278AB40EA978DD65D |
| SSDEEP: | 196608:GKAczKQppW//xE1BZLgThZb7zhwOaBDbiuyTXJqzv3:VzvW//8ohpfh9U3yTM3 |
| .exe | | | Inno Setup installer (67.7) |
|---|---|---|
| .exe | | | Win32 EXE PECompact compressed (generic) (25.6) |
| .exe | | | Win32 Executable (generic) (2.7) |
| .exe | | | Win16/32 Executable Delphi generic (1.2) |
| .exe | | | Generic Win/DOS Executable (1.2) |
| MachineType: | Intel 386 or later, and compatibles |
|---|---|
| TimeStamp: | 2025:01:08 15:36:35+00:00 |
| ImageFileCharacteristics: | Executable, 32-bit |
| PEType: | PE32 |
| LinkerVersion: | 2.25 |
| CodeSize: | 684032 |
| InitializedDataSize: | 371712 |
| UninitializedDataSize: | - |
| EntryPoint: | 0xa7f98 |
| OSVersion: | 6.1 |
| ImageVersion: | - |
| SubsystemVersion: | 6.1 |
| Subsystem: | Windows GUI |
| FileVersionNumber: | 2.5.4594.1 |
| ProductVersionNumber: | 2.5.4594.1 |
| FileFlagsMask: | 0x003f |
| FileFlags: | (none) |
| FileOS: | Win32 |
| ObjectFileType: | Executable application |
| FileSubtype: | - |
| LanguageCode: | Neutral |
| CharacterSet: | Unicode |
| CompanyName: | Cisco Systems, Inc. |
| FileDescription: | Cisco Systems Setup |
| FileVersion: | 2.5.4594.1 |
| LegalCopyright: | Cisco Systems, Inc. |
| OriginalFileName: | |
| ProductName: | Cisco Systems |
| ProductVersion: | 2.5.4594.1 |
PID | CMD | Path | Indicators | Parent process | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 396 | "C:\Program Files (x86)\Cisco\Cisco Secure Client\InstallHelper.exe" -moveFiles "C:\Program Files (x86)\Cisco\Cisco Secure Client\\" "C:\Program Files (x86)\Cisco\Cisco Secure Client\Plugins\\" "pluginreg_vpn_feedback.json" | C:\Program Files (x86)\Cisco\Cisco Secure Client\InstallHelper.exe | — | msiexec.exe | |||||||||||
User: admin Company: Cisco Systems, Inc. Integrity Level: HIGH Description: Install Helper Exit code: 0 Version: 5, 0, 05040 Modules
| |||||||||||||||
| 440 | C:\WINDOWS\SysWOW64\WerFault.exe -u -p 3836 -s 916 | C:\Windows\SysWOW64\WerFault.exe | — | msiexec.exe | |||||||||||
User: SYSTEM Company: Microsoft Corporation Integrity Level: SYSTEM Description: Windows Problem Reporting Exit code: 0 Version: 10.0.19041.3996 (WinBuild.160101.0800) Modules
| |||||||||||||||
| 1596 | "C:\ProgramData\CiscoMedia\client32.exe" | C:\ProgramData\CiscoMedia\client32.exe | cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.tmp | ||||||||||||
User: admin Company: NetSupport Ltd Integrity Level: HIGH Description: NetSupport Client Application Version: V14.10 Modules
| |||||||||||||||
| 1688 | "icacls" "C:\ProgramData\CiscoMedia" /grant *S-1-1-0:(F) /grant Users:(F) /grant Everyone:(F) /T /C | C:\Windows\SysWOW64\icacls.exe | — | cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.tmp | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: HIGH Exit code: 0 Version: 10.0.19041.1 (WinBuild.160101.0800) Modules
| |||||||||||||||
| 2224 | "C:\Program Files (x86)\Cisco\Cisco Secure Client\InstallHelper.exe" -moveFiles "C:\Program Files (x86)\Cisco\Cisco Secure Client\\" "C:\Program Files (x86)\Cisco\Cisco Secure Client\Plugins\\" "pluginreg_vpn_webhelper.json" | C:\Program Files (x86)\Cisco\Cisco Secure Client\InstallHelper.exe | — | msiexec.exe | |||||||||||
User: admin Company: Cisco Systems, Inc. Integrity Level: HIGH Description: Install Helper Exit code: 0 Version: 5, 0, 05040 Modules
| |||||||||||||||
| 2612 | C:\Windows\System32\MsiExec.exe -Embedding 6633C23607EDE26D05E498A152408BC3 E Global\MSI0000 | C:\Windows\System32\msiexec.exe | msiexec.exe | ||||||||||||
User: SYSTEM Company: Microsoft Corporation Integrity Level: SYSTEM Description: Windows® installer Exit code: 0 Version: 5.0.19041.1 (WinBuild.160101.0800) Modules
| |||||||||||||||
| 3076 | "C:\Users\admin\AppData\Local\Temp\is-4V505.tmp\cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.tmp" /SL5="$5035A,21409018,1056768,C:\Users\admin\Desktop\cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.exe" | C:\Users\admin\AppData\Local\Temp\is-4V505.tmp\cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.tmp | — | cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.exe | |||||||||||
User: admin Company: Cisco Systems, Inc. Integrity Level: MEDIUM Description: Setup/Uninstall Exit code: 0 Version: 51.1052.0.0 Modules
| |||||||||||||||
| 3208 | "C:\Program Files (x86)\Cisco\Cisco Secure Client\InstallHelper.exe" -registerdll "C:\Program Files (x86)\Cisco\Cisco Secure Client\vpnapi.dll" | C:\Program Files (x86)\Cisco\Cisco Secure Client\InstallHelper.exe | — | msiexec.exe | |||||||||||
User: admin Company: Cisco Systems, Inc. Integrity Level: HIGH Description: Install Helper Exit code: 0 Version: 5, 0, 05040 Modules
| |||||||||||||||
| 3364 | C:\WINDOWS\system32\msiexec.exe /V | C:\Windows\System32\msiexec.exe | services.exe | ||||||||||||
User: SYSTEM Company: Microsoft Corporation Integrity Level: SYSTEM Description: Windows® installer Version: 5.0.19041.1 (WinBuild.160101.0800) Modules
| |||||||||||||||
| 3732 | "C:\WINDOWS\system32\msiexec.exe" /i "C:\Users\admin\AppData\Local\Temp\is-VKTTN.tmp\cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.msi" /qn | C:\Windows\SysWOW64\msiexec.exe | — | cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.tmp | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: HIGH Description: Windows® installer Exit code: 0 Version: 5.0.19041.3636 (WinBuild.160101.0800) Modules
| |||||||||||||||
| (PID) Process: | (4388) cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.tmp | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Discardable\PostSetup\Component Categories\{56FFCC30-D398-11D0-B2AE-00A0C908FA49}\Enum |
| Operation: | write | Name: | Implementing |
Value: 1C00000001000000E907010003001D00150008001B001403010000001E768127E028094199FEB9D127C57AFE | |||
| (PID) Process: | (4388) cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.tmp | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Cached |
| Operation: | write | Name: | {2781761E-28E0-4109-99FE-B9D127C57AFE} {56FFCC30-D398-11D0-B2AE-00A0C908FA49} 0xFFFF |
Value: 0100000000000000F92F12F19172DB01 | |||
| (PID) Process: | (4388) cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.tmp | Key: | HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Run |
| Operation: | write | Name: | CiscoClientAdmin |
Value: "C:\ProgramData\CiscoMedia\client32.exe" | |||
| (PID) Process: | (1596) client32.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\Content |
| Operation: | write | Name: | CachePrefix |
Value: | |||
| (PID) Process: | (1596) client32.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\Cookies |
| Operation: | write | Name: | CachePrefix |
Value: Cookie: | |||
| (PID) Process: | (1596) client32.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\History |
| Operation: | write | Name: | CachePrefix |
Value: Visited: | |||
| (PID) Process: | (3364) msiexec.exe | Key: | HKEY_USERS\S-1-5-21-1693682860-607145093-2874071422-1001\SOFTWARE\Microsoft\RestartManager\Session0001 |
| Operation: | write | Name: | Owner |
Value: 240D0000BED5ECF29172DB01 | |||
| (PID) Process: | (3364) msiexec.exe | Key: | HKEY_USERS\S-1-5-21-1693682860-607145093-2874071422-1001\SOFTWARE\Microsoft\RestartManager\Session0001 |
| Operation: | write | Name: | SessionHash |
Value: AECC354191A4BA579C9B613DB2F36D7B1ACE254E5ADD1E7DFE356593B054C036 | |||
| (PID) Process: | (3364) msiexec.exe | Key: | HKEY_USERS\S-1-5-21-1693682860-607145093-2874071422-1001\SOFTWARE\Microsoft\RestartManager\Session0001 |
| Operation: | write | Name: | Sequence |
Value: 1 | |||
| (PID) Process: | (3364) msiexec.exe | Key: | HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0BCC9A290DFF71244A5B9C6A9E364F24 |
| Operation: | write | Name: | 292005C41CB8461439E6512DAE85122F |
Value: 02:\SYSTEM\CurrentControlSet\Services\Eventlog\Cisco Secure Client\csc_webhelper\ | |||
PID | Process | Filename | Type | |
|---|---|---|---|---|
| 4388 | cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.tmp | C:\Users\admin\AppData\Local\Temp\is-VKTTN.tmp\_isetup\_setup64.tmp | executable | |
MD5:E4211D6D009757C078A9FAC7FF4F03D4 | SHA256:388A796580234EFC95F3B1C70AD4CB44BFDDC7BA0F9203BF4902B9929B136F95 | |||
| 5872 | cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.exe | C:\Users\admin\AppData\Local\Temp\is-4V505.tmp\cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.tmp | executable | |
MD5:0C9B2469F1BBE633A84F87171FE068BE | SHA256:3919A8EFAA2FCF44C4B8215C647E811A38A8BD31C97825304E706BE41B0BDF24 | |||
| 4388 | cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.tmp | C:\Users\admin\AppData\Local\Temp\is-VKTTN.tmp\prflbmsg.mp3 | compressed | |
MD5:BCE64C218AB2D90739E1965F44EAEFC9 | SHA256:38CB03BB108B88715D554D1141EB734B2DC25B63FC69C4B037E589CAA2E77BEC | |||
| 4388 | cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.tmp | C:\ProgramData\CiscoMedia\AudioCapture.dll | executable | |
MD5:2A82792F7B45D537EDFE58EB758C1197 | SHA256:05AA13A6C1D18F691E552F04A996960917202A322D0DACFD330E553AD56978ED | |||
| 4388 | cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.tmp | C:\ProgramData\CiscoMedia\getuname.dll | executable | |
MD5:91C68038BFC064EA8FB6D432ACD38EE0 | SHA256:68DE057C4175D4C94AFA2ACB2ABC1A9CCAC04A3CEB8E84C33F7F414BB8B0EEB6 | |||
| 4388 | cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.tmp | C:\ProgramData\CiscoMedia\client32.exe | executable | |
MD5:1C19C2E97C5E6B30DE69EE684E6E5589 | SHA256:312A0E4DB34A40CB95BA1FAC8BF87DEB45D0C5F048D38AC65EB060273B07DF67 | |||
| 4388 | cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.tmp | C:\ProgramData\CiscoMedia\client32.ini | text | |
MD5:5BAEBFB74E32C8825003A20F6F3AF32C | SHA256:5D2E3E095E7C0DE4CF4C83F3EA81127E5C96FF88C7C601AD41FD8FF10AB89947 | |||
| 4388 | cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.tmp | C:\ProgramData\CiscoMedia\HTCTL32.DLL | executable | |
MD5:3EED18B47412D3F91A394AE880B56ED2 | SHA256:13A17F2AD9288AAC8941D895251604BEB9524FA3C65C781197841EE15480A13F | |||
| 4388 | cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.tmp | C:\ProgramData\CiscoMedia\msidntld.dll | executable | |
MD5:504E51418D856D664DB23DD55A61352D | SHA256:F190E142F402DE460455FF2D1835294A3E118BA74D76AA092AF49372BB9B76F4 | |||
| 4388 | cisco-secure-client-win-5.0.05040-core-vpn-predeploy-k9.tmp | C:\ProgramData\CiscoMedia\msvcr100.dll | executable | |
MD5:0E37FBFA79D349D672456923EC5FBBE3 | SHA256:8793353461826FBD48F25EA8B835BE204B758CE7510DB2AF631B28850355BD18 | |||
PID | Process | Method | HTTP Code | IP | URL | CN | Type | Size | Reputation |
|---|---|---|---|---|---|---|---|---|---|
6068 | svchost.exe | GET | 200 | 2.16.164.72:80 | http://crl.microsoft.com/pki/crl/products/MicRooCerAut2011_2011_03_22.crl | unknown | — | — | whitelisted |
5496 | RUXIMICS.exe | GET | 200 | 2.16.164.72:80 | http://crl.microsoft.com/pki/crl/products/MicRooCerAut2011_2011_03_22.crl | unknown | — | — | whitelisted |
5496 | RUXIMICS.exe | GET | 200 | 23.219.150.101:80 | http://www.microsoft.com/pkiops/crl/MicSecSerCA2011_2011-10-18.crl | unknown | — | — | whitelisted |
6068 | svchost.exe | GET | 200 | 23.219.150.101:80 | http://www.microsoft.com/pkiops/crl/MicSecSerCA2011_2011-10-18.crl | unknown | — | — | whitelisted |
4712 | MoUsoCoreWorker.exe | GET | 200 | 23.219.150.101:80 | http://www.microsoft.com/pkiops/crl/MicSecSerCA2011_2011-10-18.crl | unknown | — | — | whitelisted |
1596 | client32.exe | POST | 502 | 91.222.173.67:443 | http://91.222.173.67/fakeurl.htm | unknown | — | — | unknown |
1596 | client32.exe | GET | 200 | 104.26.1.231:80 | http://geo.netsupportsoftware.com/location/loca.asp | unknown | — | — | malicious |
3364 | msiexec.exe | GET | 200 | 2.23.77.188:80 | http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBT3xL4LQLXDRDM9P665TW442vrsUQQUReuir%2FSSy4IxLVGLp6chnfNtyA8CEAQJGBtf1btmdVNDtW%2BVUAg%3D | unknown | — | — | whitelisted |
6540 | vpnagent.exe | GET | — | 72.163.1.80:80 | http://mus.cisco.com/ | unknown | — | — | whitelisted |
3364 | msiexec.exe | GET | 200 | 2.23.77.188:80 | http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSnR4FoxLLkI7vkvsUIFlZt%2BlGH3gQUWsS5eyoKo6XqcQPAYPkt9mV1DlgCEATsU0ch1gyF%2BeVfK%2Fce7QU%3D | unknown | — | — | whitelisted |
PID | Process | IP | Domain | ASN | CN | Reputation |
|---|---|---|---|---|---|---|
— | — | 92.123.104.11:443 | — | Akamai International B.V. | DE | unknown |
4 | System | 192.168.100.255:138 | — | — | — | whitelisted |
5496 | RUXIMICS.exe | 51.104.136.2:443 | — | MICROSOFT-CORP-MSN-AS-BLOCK | IE | whitelisted |
— | — | 51.104.136.2:443 | — | MICROSOFT-CORP-MSN-AS-BLOCK | IE | whitelisted |
6068 | svchost.exe | 2.16.164.72:80 | crl.microsoft.com | Akamai International B.V. | NL | whitelisted |
5496 | RUXIMICS.exe | 2.16.164.72:80 | crl.microsoft.com | Akamai International B.V. | NL | whitelisted |
6068 | svchost.exe | 23.219.150.101:80 | www.microsoft.com | AKAMAI-AS | CL | whitelisted |
4712 | MoUsoCoreWorker.exe | 23.219.150.101:80 | www.microsoft.com | AKAMAI-AS | CL | whitelisted |
5496 | RUXIMICS.exe | 23.219.150.101:80 | www.microsoft.com | AKAMAI-AS | CL | whitelisted |
— | — | 20.73.194.208:443 | settings-win.data.microsoft.com | MICROSOFT-CORP-MSN-AS-BLOCK | NL | whitelisted |
Domain | IP | Reputation |
|---|---|---|
google.com |
| whitelisted |
crl.microsoft.com |
| whitelisted |
www.microsoft.com |
| whitelisted |
settings-win.data.microsoft.com |
| whitelisted |
geo.netsupportsoftware.com |
| unknown |
monagpt.com |
| unknown |
mtsalesfunnel.com |
| unknown |
ocsp.digicert.com |
| whitelisted |
mus.cisco.com |
| whitelisted |
www.bing.com |
| whitelisted |
PID | Process | Class | Message |
|---|---|---|---|
1596 | client32.exe | Potential Corporate Privacy Violation | ET REMOTE_ACCESS NetSupport GeoLocation Lookup Request |
1596 | client32.exe | Potentially Bad Traffic | ET INFO HTTP traffic on port 443 (POST) |
1596 | client32.exe | Misc activity | ET REMOTE_ACCESS NetSupport Remote Admin Checkin |
1596 | client32.exe | Potentially Bad Traffic | ET INFO HTTP traffic on port 443 (POST) |
1596 | client32.exe | Misc activity | ET REMOTE_ACCESS NetSupport Remote Admin Checkin |