Malware analysis /Cldflr Malicious activity | ANY.RUN

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download:	/Cldflr
Full analysis:	https://app.any.run/tasks/bc92c776-15c6-4af2-a252-42a915201e65
Verdict:	Malicious activity
Threats:	NetSupport RAT is a malicious adaptation of the legitimate NetSupport Manager, a remote access tool used for IT support, which cybercriminals exploit to gain unauthorized control over systems. It has gained significant traction due to its sophisticated evasion techniques, widespread distribution campaigns, and the challenge it poses to security professionals who must distinguish between legitimate and malicious uses of the underlying software. Malware Trends Tracker >>>
Analysis date:	January 30, 2026, 14:03:43
OS:	Windows 10 Professional (build: 19044, 64 bit)
Tags:	netsupport remote rmm-tool tool
Indicators:
MIME:	text/plain
File info:	ASCII text, with very long lines (65536), with no line terminators
MD5:	702E660A3A1B188C1EB9A944413749A9
SHA1:	1E8C2034423521011495AC477CC5DAAB19A96EBE
SHA256:	5C5A411E685B7A9E86282089A815E5AE7CB199FAE4EABBC565E6C6EBAE1A7C0F
SSDEEP:	49152:jQle5k6B9ghmHjMpdKc3BGGVdTFfIMPxfLhT734ssDy:Q

ANY.RUN is an interactive service which provides full access to the guest system. Information in this report could be distorted by user actions and is provided for user acknowledgement as it is. ANY.RUN does not guarantee maliciousness or safety of the content.

Launch configuration

Task duration:: 180 seconds
Heavy Evasion option:: off
Network geolocation:: off
Additional time used:: 120 seconds
MITM proxy:: off
Privacy:: Public submission
Fakenet option:: off
Route via Tor:: off
Autoconfirmation of UAC:: on
Network:: on

Software preset

Internet Explorer 11.3636.19041.0
Adobe Acrobat (64-bit) (23.001.20093)
Adobe Flash Player 32 NPAPI (32.0.0.465)
Adobe Flash Player 32 PPAPI (32.0.0.465)
CCleaner (6.20)
Google Chrome (133.0.6943.127)
Google Update Helper (1.3.36.51)
Java 8 Update 271 (64-bit) (8.0.2710.9)
Java Auto Updater (2.8.271.9)
Microsoft Edge (133.0.3065.92)
Microsoft Office Professional 2019 - de-de (16.0.16026.20146)
Microsoft Office Professional 2019 - en-us (16.0.16026.20146)
Microsoft Office Professional 2019 - es-es (16.0.16026.20146)
Microsoft Office Professional 2019 - it-it (16.0.16026.20146)
Microsoft Office Professional 2019 - ja-jp (16.0.16026.20146)
Microsoft Office Professional 2019 - ko-kr (16.0.16026.20146)
Microsoft Office Professional 2019 - pt-br (16.0.16026.20146)
Microsoft Office Professional 2019 - tr-tr (16.0.16026.20146)
Microsoft Office Professionnel 2019 - fr-fr (16.0.16026.20146)
Microsoft Office профессиональный 2019 - ru-ru (16.0.16026.20146)
Microsoft OneNote - en-us (16.0.16026.20146)
Microsoft Update Health Tools (3.74.0.0)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (12.0.30501.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (12.0.21005)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (12.0.21005)
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.36.32532 (14.36.32532.0)
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.36.32532 (14.36.32532.0)
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.36.32532 (14.36.32532)
Mozilla Firefox (x64 en-US) (136.0)
Mozilla Maintenance Service (136.0)
Notepad++ (64-bit x64) (7.9.1)
Office 16 Click-to-Run Extensibility Component (16.0.15726.20202)
Office 16 Click-to-Run Licensing Component (16.0.16026.20146)
Office 16 Click-to-Run Localization Component (16.0.15726.20202)
Office 16 Click-to-Run Localization Component (16.0.15928.20198)
PowerShell 7-x64 (7.3.5.0)
Update for Windows 10 for x64-based Systems (KB4023057) (2.59.0.0)
Update for Windows 10 for x64-based Systems (KB4023057) (2.63.0.0)
Update for Windows 10 for x64-based Systems (KB4480730) (2.55.0.0)
Update for Windows 10 for x64-based Systems (KB5001716) (8.93.0.0)
VLC media player (3.0.11)
WinRAR 5.91 (64-bit) (5.91.0)
Windows PC Health Check (3.6.2204.08001)

Hotfixes

Client LanguagePack Package
DotNetRollup
DotNetRollup 481
FodMetadata Package
Foundation Package
Hello Face Package
InternetExplorer Optional Package
KB5003791
KB5011048
KB5015684
KB5033052
LanguageFeatures Basic en us Package
LanguageFeatures Handwriting en us Package
LanguageFeatures OCR en us Package
LanguageFeatures Speech en us Package
LanguageFeatures TextToSpeech en us Package
MSPaint FoD Package
MediaPlayer Package
Microsoft OneCore ApplicationModel Sync Desktop FOD Package
Microsoft OneCore DirectX Database FOD Package
NetFx3 OnDemand Package
Notepad FoD Package
OpenSSH Client Package
PowerShell ISE FOD Package
Printing PMCPPC FoD Package
Printing WFS FoD Package
ProfessionalEdition
QuickAssist Package
RollupFix
ServicingStack
ServicingStack 3989
StepsRecorder Package
TabletPCMath Package
UserExperience Desktop Package
WordPad FoD Package

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MALICIOUS
- Bypass execution policy to execute commands
  - powershell.exe (PID: 6540)
- NETSUPPORT has been found (auto)
  - powershell.exe (PID: 6540)
- Create files in the Startup directory
  - powershell.exe (PID: 6540)
- Proxy execution via Explorer
  - powershell.exe (PID: 6540)
- NETSUPPORT mutex has been found
  - client32.exe (PID: 3088)
- NETSUPPORT has been detected (YARA)
  - client32.exe (PID: 3088)
- NETSUPPORT has been detected (SURICATA)
  - client32.exe (PID: 3088)
- Connects to the CnC server
  - client32.exe (PID: 3088)
SUSPICIOUS
- Gets path to any of the special folders (POWERSHELL)
  - powershell.exe (PID: 6540)
- Uses base64 encoding (POWERSHELL)
  - powershell.exe (PID: 6540)
- Creates a directory (POWERSHELL)
  - powershell.exe (PID: 6540)
- The process drops C-runtime libraries
  - powershell.exe (PID: 6540)
- Process drops legitimate windows executable
  - powershell.exe (PID: 6540)
- Drop NetSupport executable file
  - powershell.exe (PID: 6540)
- Executable content was dropped or overwritten
  - powershell.exe (PID: 6540)
- There is functionality for communication over UDP network (YARA)
  - client32.exe (PID: 3088)
- Contacting a server suspected of hosting an CnC
  - client32.exe (PID: 3088)
INFO
- Drops script file
  - powershell.exe (PID: 6540)
- The sample compiled with english language support
  - powershell.exe (PID: 6540)
- Launching a file from the Startup directory
  - powershell.exe (PID: 6540)
- Gets data length (POWERSHELL)
  - powershell.exe (PID: 6540)
- Reads the computer name
  - client32.exe (PID: 3088)
- Reads security settings of Internet Explorer
  - explorer.exe (PID: 8624)
  - client32.exe (PID: 3088)
- Checks supported languages
  - client32.exe (PID: 3088)
- Creates files in the program directory
  - powershell.exe (PID: 6540)
- Creates files or folders in the user directory
  - client32.exe (PID: 3088)
- Checks proxy server information
  - client32.exe (PID: 3088)
  - slui.exe (PID: 8240)
- There is functionality for taking screenshot (YARA)
  - client32.exe (PID: 3088)

Find more information about signature artifacts and mapping to MITRE ATT&CK™ MATRIX at the full report

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No Malware configuration.

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No data.

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All screenshots are available in the full report

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Total processes

155

Monitored processes

Malicious processes

Suspicious processes

Behavior graph

Click at the process to see the details

Process information

PID

CMD

Path

Indicators

Parent process

3088

"C:\Users\admin\Desktop\cJhx4Wie\client32.exe"

C:\Users\admin\Desktop\cJhx4Wie\client32.exe

explorer.exe

User:

admin

Company:

NetSupport Ltd

Integrity Level:

MEDIUM

Description:

NetSupport Client Application

Version:

V14.10

Modules

Images
c:\users\admin\desktop\cjhx4wie\client32.exe
c:\windows\system32\ntdll.dll
c:\windows\syswow64\ntdll.dll
c:\windows\system32\wow64.dll
c:\windows\system32\wow64win.dll
c:\windows\system32\wow64cpu.dll
c:\windows\syswow64\kernel32.dll
c:\windows\syswow64\kernelbase.dll
c:\windows\syswow64\apphelp.dll
c:\users\admin\desktop\cjhx4wie\pcicl32.dll

3400

"C:\Program Files (x86)\Google\GoogleUpdater\134.0.6985.0\updater.exe" --wake --system

C:\Program Files (x86)\Google\GoogleUpdater\134.0.6985.0\updater.exe

—

svchost.exe

User:

SYSTEM

Company:

Google LLC

Integrity Level:

SYSTEM

Description:

Google Updater

Exit code:

Version:

134.0.6985.0

Modules

Images
c:\program files (x86)\google\googleupdater\134.0.6985.0\updater.exe
c:\windows\system32\ntdll.dll
c:\windows\syswow64\ntdll.dll
c:\windows\system32\wow64.dll
c:\windows\system32\wow64win.dll
c:\windows\system32\wow64cpu.dll
c:\windows\syswow64\kernel32.dll
c:\windows\syswow64\kernelbase.dll
c:\windows\syswow64\advapi32.dll
c:\windows\syswow64\msvcrt.dll

6072

"C:\Program Files (x86)\Google\GoogleUpdater\134.0.6985.0\updater.exe" --crash-handler --system "--database=C:\Program Files (x86)\Google\GoogleUpdater\134.0.6985.0\Crashpad" --url=https://clients2.google.com/cr/report --annotation=prod=Update4 --annotation=ver=134.0.6985.0 "--attachment=C:\Program Files (x86)\Google\GoogleUpdater\updater.log" --initial-client-data=0x2a4,0x2a8,0x2ac,0xd0,0x2b0,0x139c460,0x139c46c,0x139c478

C:\Program Files (x86)\Google\GoogleUpdater\134.0.6985.0\updater.exe

—

updater.exe

User:

SYSTEM

Company:

Google LLC

Integrity Level:

SYSTEM

Description:

Google Updater

Exit code:

Version:

134.0.6985.0

Modules

Images
c:\program files (x86)\google\googleupdater\134.0.6985.0\updater.exe
c:\windows\system32\ntdll.dll
c:\windows\syswow64\ntdll.dll
c:\windows\system32\wow64.dll
c:\windows\system32\wow64win.dll
c:\windows\system32\wow64cpu.dll
c:\windows\syswow64\kernel32.dll
c:\windows\syswow64\kernelbase.dll
c:\windows\syswow64\advapi32.dll
c:\windows\syswow64\msvcrt.dll

6540

"C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe" -ep bypass C:\Users\admin\AppData\Local\Temp\Cldflr.ps1

C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe

explorer.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

Windows PowerShell

Exit code:

Version:

10.0.19041.1 (WinBuild.160101.0800)

Modules

Images
c:\windows\system32\windowspowershell\v1.0\powershell.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\atl.dll
c:\windows\system32\combase.dll

8240

C:\WINDOWS\System32\slui.exe -Embedding

C:\Windows\System32\slui.exe

svchost.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

Windows Activation Client

Exit code:

Version:

10.0.19041.1 (WinBuild.160101.0800)

Modules

Images
c:\windows\system32\slui.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\bcrypt.dll
c:\windows\system32\user32.dll

8412

"C:\WINDOWS\explorer.exe" C:\ProgramData\3eQKnD6qat\cJhx4Wie.url

C:\Windows\explorer.exe

—

powershell.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

Windows Explorer

Exit code:

Version:

10.0.19041.3758 (WinBuild.160101.0800)

Modules

Images
c:\windows\explorer.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\aepic.dll

8432

\??\C:\WINDOWS\system32\conhost.exe 0xffffffff -ForceV1

C:\Windows\System32\conhost.exe

—

powershell.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

Console Window Host

Exit code:

Version:

10.0.19041.1 (WinBuild.160101.0800)

Modules

Images
c:\windows\system32\conhost.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\shcore.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll

8624

C:\WINDOWS\explorer.exe /factory,{75dff2b7-6936-4c06-a8bb-676a7b00b24b} -Embedding

C:\Windows\explorer.exe

—

svchost.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

Windows Explorer

Exit code:

Version:

10.0.19041.3758 (WinBuild.160101.0800)

Modules

Images
c:\windows\explorer.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\shcore.dll

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Total events

9 979

Read events

9 974

Write events

Delete events

Modification events


(PID) Process:	(8624) explorer.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Cached
Operation:	write	Name:	{FBF23B40-E3F0-101B-8488-00AA003E56F8} {000214E4-0000-0000-C000-000000000046} 0xFFFF
Value: 0100000000000000CE2CBB46F191DC01
(PID) Process:	(6540) powershell.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer
Operation:	write	Name:	SlowContextMenuEntries
Value: 6024B221EA3A6910A2DC08002B30309D0A010000BD0E0C47735D584D9CEDE91E22E23282770100000114020000000000C0000000000000468D0000006078A409B011A54DAFA526D86198A780390100009AD298B2EDA6DE11BA8CA68E55D895936E000000
(PID) Process:	(3088) client32.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\Content
Operation:	write	Name:	CachePrefix
Value:
(PID) Process:	(3088) client32.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\Cookies
Operation:	write	Name:	CachePrefix
Value: Cookie:
(PID) Process:	(3088) client32.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\History
Operation:	write	Name:	CachePrefix
Value: Visited:

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Executable files

Suspicious files

Text files

Unknown types

Dropped files

PID	Process	Filename		Type
6540	powershell.exe	C:\Users\admin\AppData\Roaming\Microsoft\Windows\Recent\CustomDestinations\590aee7bdd69b59b.customDestinations-ms		binary
		MD5:0225402D5BD59719AA0EB2332FF6C767	SHA256:CAE344D3570FB749DDE9DC2D21F3417C17DA7CC97AB9E04BAE85EBC9122540C3
6540	powershell.exe	C:\Users\admin\AppData\Roaming\Microsoft\Windows\Recent\CustomDestinations\590aee7bdd69b59b.customDestinations-ms~RF1e4e3d.TMP		binary
		MD5:00A03B286E6E0EBFF8D9C492365D5EC2	SHA256:4DBFC417D053BA6867308671F1C61F4DCAFC61F058D4044DB532DA6D3BDE3615
6540	powershell.exe	C:\Users\admin\AppData\Roaming\Microsoft\Windows\Recent\CustomDestinations\4HYGBOIGXQ0M5FMOHIC7.temp		binary
		MD5:0225402D5BD59719AA0EB2332FF6C767	SHA256:CAE344D3570FB749DDE9DC2D21F3417C17DA7CC97AB9E04BAE85EBC9122540C3
6540	powershell.exe	C:\Users\admin\AppData\Local\Temp\__PSScriptPolicyTest_qicr0bdu.udk.psm1		text
		MD5:D17FE0A3F47BE24A6453E9EF58C94641	SHA256:96AD1146EB96877EAB5942AE0736B82D8B5E2039A80D3D6932665C1A4C87DCF7
6540	powershell.exe	C:\Users\admin\Desktop\cJhx4Wie\HTCTL32.DLL		executable
		MD5:2D3B207C8A48148296156E5725426C7F	SHA256:EDFE2B923BFB5D1088DE1611401F5C35ECE91581E71503A5631647AC51F7D796
6540	powershell.exe	C:\Users\admin\Desktop\cJhx4Wie\client32.exe		executable
		MD5:EE75B57B9300AAB96530503BFAE8A2F2	SHA256:06A0A243811E9C4738A9D413597659CA8D07B00F640B74ADC9CB351C179B3268
6540	powershell.exe	C:\Users\admin\Desktop\cJhx4Wie\nskbfltr.inf		binary
		MD5:26E28C01461F7E65C402BDF09923D435	SHA256:D96856CD944A9F1587907CACEF974C0248B7F4210F1689C1E6BCAC5FED289368
6540	powershell.exe	C:\Users\admin\Desktop\cJhx4Wie\NSM.LIC		text
		MD5:12B8CC1D0A34012BBBBE86880333C567	SHA256:9C48AB2790281FCA8D75ABC805E6091F1B8133898852E6C09657D66F3DD0C48F
6540	powershell.exe	C:\Users\admin\Desktop\cJhx4Wie\PCICHEK.DLL		executable
		MD5:A0B9388C5F18E27266A31F8C5765B263	SHA256:313117E723DDA6EA3911FAACD23F4405003FB651C73DE8DEFF10B9EB5B4A058A
6540	powershell.exe	C:\Users\admin\Desktop\cJhx4Wie\remcmdstub.exe		executable
		MD5:1768C9971CEA4CC10C7DD45A5F8F022A	SHA256:6558B3307215C4B73FC96DC552213427FB9B28C0CB282FE6C38324F1E68E87D6

Download PCAP, analyze network streams, HTTP content and a lot more at the full report

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HTTP(S) requests

TCP/UDP connections

DNS requests

Threats

HTTP requests

PID	Process	Method	HTTP Code	IP	URL	CN	Type	Size	Reputation
6768	MoUsoCoreWorker.exe	GET	304	51.124.78.146:443	https://settings-win.data.microsoft.com/settings/v3.0/OneSettings/Client?OSVersionFull=10.0.19045.4046.amd64fre.vb_release.191206-1406&LocalDeviceID=s%3ABAD99146-31D3-4EC6-A1A4-BE76F32BA5D4&FlightRing=Retail&AttrDataVer=186&OSUILocale=en-US&OSSkuId=48&App=WOSC&AppVer=&IsFlightingEnabled=0&TelemetryLevel=1&DeviceFamily=Windows.Desktop	unknown	—	—	whitelisted
5512	svchost.exe	GET	304	51.124.78.146:443	https://settings-win.data.microsoft.com/settings/v3.0/WSD/UpdateHealthTools?os=Windows&osVer=10.0.19041.1.amd64fre.vb_release.191206-&sku=48&deviceClass=Windows.Desktop&locale=en-US&deviceId=s:BAD99146-31D3-4EC6-A1A4-BE76F32BA5D4&sampleId=s:95271487&appVer=10.0.19041.3626&FlightRing=Retail&TelemetryLevel=1&HidOverGattReg=C%3A%5CWINDOWS%5CSystem32%5CDriverStore%5CFileRepository%5Chidbthle.inf_amd64_9610b4821fdf82a5%5CMicrosoft.Bluetooth.Profiles.HidOverGatt.dll&AppVer=&ProcessorIdentifier=AMD64%20Family%2023%20Model%201%20Stepping%202&OEMModel=DELL&UpdateOfferedDays=4294967295&ProcessorManufacturer=AuthenticAMD&InstallDate=1661339444&OEMModelBaseBoard=&BranchReadinessLevel=CB&OEMSubModel=J5CR&IsCloudDomainJoined=0&DeferFeatureUpdatePeriodInDays=30&IsDeviceRetailDemo=0&FlightingBranchName=&OSUILocale=en-US&DeviceFamily=Windows.Desktop&WuClientVer=10.0.19041.3996&UninstallActive=1&IsFlightingEnabled=0&OSSkuId=48&ProcessorClockSpeed=3094&TotalPhysicalRAM=6144&SecureBootCapable=0&App=SedimentPack&ProcessorCores=6&CurrentBranch=vb_release&InstallLanguage=en-US&DeferQualityUpdatePeriodInDays=0&OEMName_Uncleaned=DELL&TPMVersion=0&PrimaryDiskTotalCapacity=262144&InstallationType=Client&AttrDataVer=186&ProcessorModel=AMD%20Ryzen%205%203500%206-Core%20Processor&IsEdgeWithChromiumInstalled=1&OSVersion=10.0.19045.4046&IsMDMEnrolled=0&ActivationChannel=Retail&FirmwareVersion=A.40&TrendInstalledKey=1&OSArchitecture=AMD64&DefaultUserRegion=244&UpdateManagementGroup=2	unknown	—	—	whitelisted
6768	MoUsoCoreWorker.exe	GET	304	20.73.194.208:443	https://settings-win.data.microsoft.com/settings/v3.0/WaaS/FeatureManagement?IsCloudDomainJoined=0&ProcessorIdentifier=AMD64%20Family%2023%20Model%201%20Stepping%202&CurrentBranch=vb_release&AccountFirstChar=&ActivationChannel=Retail&OEMModel=DELL&FlightRing=Retail&AttrDataVer=186&InstallLanguage=en-US&OSUILocale=en-US&WebExperience=1&FlightingBranchName=&ChassisTypeId=1&OSSkuId=48&App=CDM&InstallDate=1661339444&AppVer=&OSArchitecture=AMD64&DefaultUserRegion=244&TelemetryLevel=1&OSVersion=10.0.19045.4046&DeviceFamily=Windows.Desktop	unknown	—	—	whitelisted
8328	SIHClient.exe	GET	304	74.178.240.61:443	https://slscr.update.microsoft.com/SLS/%7B522D76A4-93E1-47F8-B8CE-07C937AD1A1E%7D/x64/10.0.19045.4046/0?CH=686&L=en-US&P=&PT=0x30&WUA=10.0.19041.3996&MK=DELL&MD=DELL	unknown	—	—	whitelisted
8328	SIHClient.exe	GET	200	135.233.95.135:443	https://fe3cr.delivery.mp.microsoft.com/clientwebservice/ping	unknown	—	—	whitelisted
8328	SIHClient.exe	GET	200	74.178.240.61:443	https://slscr.update.microsoft.com/sls/ping	unknown	—	—	whitelisted
8328	SIHClient.exe	GET	304	74.178.240.61:443	https://slscr.update.microsoft.com/SLS/%7BE7A50285-D08D-499D-9FF8-180FDC2332BC%7D/x64/10.0.19045.4046/0?CH=686&L=en-US&P=&PT=0x30&WUA=10.0.19041.3996&MK=DELL&MD=DELL	unknown	—	—	whitelisted
3088	client32.exe	POST	200	144.31.207.32:443	http://144.31.207.32/fakeurl.htm	unknown	—	—	unknown
3088	client32.exe	GET	200	104.26.0.231:80	http://geo.netsupportsoftware.com/location/loca.asp	unknown	—	—	whitelisted
356	svchost.exe	GET	200	184.30.131.245:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSAUQYBMq2awn1Rh6Doh%2FsBYgFV7gQUA95QNVbRTLtm8KPiGxvDl7I90VUCEAJ0LqoXyo4hxxe7H%2Fz9DKA%3D	unknown	—	—	whitelisted

Download PCAP, analyze network streams, HTTP content and a lot more at the full report

Connections

PID	Process	IP	Domain	ASN	CN	Reputation
4	System	192.168.100.255:137	—	Not routed	—	whitelisted
5512	svchost.exe	51.124.78.146:443	settings-win.data.microsoft.com	MICROSOFT-CORP-MSN-AS-BLOCK	US	whitelisted
4256	RUXIMICS.exe	51.124.78.146:443	settings-win.data.microsoft.com	MICROSOFT-CORP-MSN-AS-BLOCK	US	whitelisted
6768	MoUsoCoreWorker.exe	51.124.78.146:443	settings-win.data.microsoft.com	MICROSOFT-CORP-MSN-AS-BLOCK	US	whitelisted
4	System	192.168.100.255:138	—	Not routed	—	whitelisted
3412	svchost.exe	172.211.123.250:443	client.wns.windows.com	MICROSOFT-CORP-MSN-AS-BLOCK	US	whitelisted
3088	client32.exe	104.26.0.231:80	geo.netsupportsoftware.com	CLOUDFLARENET	US	whitelisted
3088	client32.exe	144.31.207.32:443	borecas.com	PLAY2GO-NET	GB	unknown
356	svchost.exe	20.190.160.65:443	login.live.com	MICROSOFT-CORP-MSN-AS-BLOCK	US	whitelisted
356	svchost.exe	184.30.131.245:80	ocsp.digicert.com	AKAMAI-AS	US	whitelisted

DNS requests

Domain	IP	Reputation
settings-win.data.microsoft.com	51.124.78.146 20.73.194.208	whitelisted
google.com	142.250.201.78	whitelisted
self.events.data.microsoft.com	20.50.73.4 20.42.73.28	whitelisted
client.wns.windows.com	172.211.123.250	whitelisted
borecas.com	144.31.207.32	unknown
geo.netsupportsoftware.com	104.26.0.231 104.26.1.231 172.67.68.212	whitelisted
login.live.com	20.190.160.65 20.190.160.22 40.126.32.134 40.126.32.136 20.190.160.64 20.190.160.5 20.190.160.2 20.190.160.3 20.190.159.128 20.190.159.23 20.190.159.4 40.126.31.69 40.126.31.128 40.126.31.3 40.126.31.73 40.126.31.129	whitelisted
ocsp.digicert.com	184.30.131.245	whitelisted
crl.microsoft.com	184.24.77.37 184.24.77.35	whitelisted
www.bing.com	92.123.104.66 92.123.104.63 92.123.104.67 92.123.104.12 92.123.104.61 92.123.104.62 92.123.104.9 92.123.104.5 92.123.104.65	whitelisted

Threats

PID	Process	Class	Message
3088	client32.exe	Potentially Bad Traffic	ET INFO HTTP traffic on port 443 (POST)
3088	client32.exe	Potentially Bad Traffic	ET INFO HTTP traffic on port 443 (POST)
3088	client32.exe	Misc activity	ET REMOTE_ACCESS NetSupport Remote Admin Checkin
3088	client32.exe	Misc activity	ET REMOTE_ACCESS NetSupport Remote Admin Response
3088	client32.exe	Potential Corporate Privacy Violation	ET REMOTE_ACCESS NetSupport GeoLocation Lookup Request
3088	client32.exe	A Network Trojan was detected	REMOTE [ANY.RUN] NetSupport RAT
3088	client32.exe	A Network Trojan was detected	REMOTE [ANY.RUN] NetSupport RAT
3088	client32.exe	Malware Command and Control Activity Detected	MALWARE [ANY.RUN] Win32/NetSupport CnC Activity observed (fakeurl.htm)
3088	client32.exe	Misc activity	ET REMOTE_ACCESS NetSupport Remote Admin Checkin
3088	client32.exe	Malware Command and Control Activity Detected	MALWARE [ANY.RUN] Win32/NetSupport CnC Activity observed (fakeurl.htm)

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No debug info

General Info

/Cldflr

702E660A3A1B188C1EB9A944413749A9

1E8C2034423521011495AC477CC5DAAB19A96EBE

5C5A411E685B7A9E86282089A815E5AE7CB199FAE4EABBC565E6C6EBAE1A7C0F

49152:jQle5k6B9ghmHjMpdKc3BGGVdTFfIMPxfLhT734ssDy:Q

Software environment set and analysis options

Launch configuration

Software preset

Hotfixes

Behavior activities

MALICIOUS

Bypass execution policy to execute commands

NETSUPPORT has been found (auto)

Create files in the Startup directory

Proxy execution via Explorer

NETSUPPORT mutex has been found

NETSUPPORT has been detected (YARA)

NETSUPPORT has been detected (SURICATA)

Connects to the CnC server

SUSPICIOUS

Gets path to any of the special folders (POWERSHELL)

Uses base64 encoding (POWERSHELL)

Creates a directory (POWERSHELL)

The process drops C-runtime libraries

Process drops legitimate windows executable

Drop NetSupport executable file

Executable content was dropped or overwritten

There is functionality for communication over UDP network (YARA)

Contacting a server suspected of hosting an CnC

INFO

Drops script file

The sample compiled with english language support

Launching a file from the Startup directory

Gets data length (POWERSHELL)

Reads the computer name

Reads security settings of Internet Explorer

Checks supported languages

Creates files in the program directory

Creates files or folders in the user directory

Checks proxy server information

There is functionality for taking screenshot (YARA)

Malware configuration

Static information

Video and screenshots

Processes

Behavior graph

Specs description

Process information

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Registry activity

Modification events

Files activity

Dropped files

Network activity

HTTP requests

Connections

DNS requests

Threats

Debug output strings