URL:

geo.netsupportsoftware.com/location/loca.asp

Full analysis: https://app.any.run/tasks/63804655-8799-4625-848c-e0bcd3985ba4
Verdict: Malicious activity
Threats:

NetSupport RAT is a malicious adaptation of the legitimate NetSupport Manager, a remote access tool used for IT support, which cybercriminals exploit to gain unauthorized control over systems. It has gained significant traction due to its sophisticated evasion techniques, widespread distribution campaigns, and the challenge it poses to security professionals who must distinguish between legitimate and malicious uses of the underlying software.

Analysis date: July 31, 2024, 10:44:36
OS: Windows 10 Professional (build: 19045, 64 bit)
Tags:
unwanted
netsupport
Indicators:
MD5:

68E462013A3C0121983F01EA391C5CD4

SHA1:

CDD110C4F9FC17B14241250EF8A2094B11CC3AFC

SHA256:

2A092FAF4EC0C5902A1085AAE1AB5C3F00643F7E0C98670ED7957DDA8F2512C7

SSDEEP:

3:K0vQWF5KGEkdEjV:KR3Th

ANY.RUN is an interactive service which provides full access to the guest system. Information in this report could be distorted by user actions and is provided for user acknowledgement as it is. ANY.RUN does not guarantee maliciousness or safety of the content.
  • MALICIOUS

    No malicious indicators.
  • SUSPICIOUS

    No suspicious indicators.
  • INFO

    • Application launched itself

      • chrome.exe (PID: 6472)
    • Checks supported languages

      • TextInputHost.exe (PID: 6248)
    • Reads the computer name

      • TextInputHost.exe (PID: 6248)
    • Reads Microsoft Office registry keys

      • chrome.exe (PID: 6472)
Find more information about signature artifacts and mapping to MITRE ATT&CK™ MATRIX at the full report
No Malware configuration.
No data.
screenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshot
All screenshots are available in the full report
All screenshots are available in the full report
Total processes
147
Monitored processes
14
Malicious processes
0
Suspicious processes
0

Behavior graph

Click at the process to see the details
start chrome.exe chrome.exe no specs chrome.exe no specs chrome.exe chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs textinputhost.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs

Process information

PID
CMD
Path
Indicators
Parent process
4824"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --utility-sub-type=chrome.mojom.ProcessorMetrics --lang=en-US --service-sandbox-type=none --disable-quic --no-appcompat-clear --mojo-platform-channel-handle=4612 --field-trial-handle=1940,i,16527809820611025691,9443511001432253659,262144 --disable-features=OptimizationGuideModelDownloading,OptimizationHints,OptimizationHintsFetching,OptimizationTargetPrediction --variations-seed-version /prefetch:8C:\Program Files\Google\Chrome\Application\chrome.exechrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
MEDIUM
Description:
Google Chrome
Exit code:
0
Version:
122.0.6261.70
Modules
Images
c:\program files\google\chrome\application\chrome.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\apphelp.dll
c:\windows\system32\aclayers.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\user32.dll
c:\windows\system32\win32u.dll
c:\windows\system32\gdi32.dll
6248"C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe" -ServerName:InputApp.AppXjd5de1g66v206tj52m9d0dtpppx4cgpn.mcaC:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exesvchost.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
MEDIUM
Version:
123.26505.0.0
Modules
Images
c:\windows\systemapps\microsoftwindows.client.cbs_cw5n1h2txyewy\textinputhost.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\rpcrt4.dll
c:\windows\systemapps\microsoftwindows.client.cbs_cw5n1h2txyewy\vcruntime140_app.dll
c:\windows\system32\kernel.appcore.dll
c:\windows\system32\msvcrt.dll
6472"C:\Program Files\Google\Chrome\Application\chrome.exe" --disk-cache-dir=null --disk-cache-size=1 --media-cache-size=1 --disable-gpu-shader-disk-cache --disable-background-networking --disable-features=OptimizationGuideModelDownloading,OptimizationHintsFetching,OptimizationTargetPrediction,OptimizationHints "geo.netsupportsoftware.com/location/loca.asp"C:\Program Files\Google\Chrome\Application\chrome.exe
explorer.exe
User:
admin
Company:
Google LLC
Integrity Level:
MEDIUM
Description:
Google Chrome
Version:
122.0.6261.70
Modules
Images
c:\program files\google\chrome\application\chrome.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\apphelp.dll
c:\windows\system32\aclayers.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\user32.dll
c:\windows\system32\win32u.dll
c:\windows\system32\gdi32.dll
6612"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=crashpad-handler "--user-data-dir=C:\Users\admin\AppData\Local\Google\Chrome\User Data" /prefetch:4 --monitor-self-annotation=ptype=crashpad-handler "--database=C:\Users\admin\AppData\Local\Google\Chrome\User Data\Crashpad" --url=https://clients2.google.com/cr/report --annotation=channel= --annotation=plat=Win64 --annotation=prod=Chrome --annotation=ver=122.0.6261.70 --initial-client-data=0x21c,0x220,0x224,0x1f8,0x228,0x7fffd645dc40,0x7fffd645dc4c,0x7fffd645dc58C:\Program Files\Google\Chrome\Application\chrome.exechrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
MEDIUM
Description:
Google Chrome
Version:
122.0.6261.70
Modules
Images
c:\program files\google\chrome\application\chrome.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\apphelp.dll
c:\windows\system32\aclayers.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\user32.dll
c:\windows\system32\win32u.dll
c:\windows\system32\gdi32.dll
6744"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=gpu-process --no-appcompat-clear --gpu-preferences=WAAAAAAAAADgABAMAAAAAAAAAAAAAAAAAABgAAAAAAA4AAAAAAAAAAAAAAAEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAGAAAAAAAAAAYAAAAAAAAAAgAAAAAAAAACAAAAAAAAAAIAAAAAAAAAA== --mojo-platform-channel-handle=1920 --field-trial-handle=1940,i,16527809820611025691,9443511001432253659,262144 --disable-features=OptimizationGuideModelDownloading,OptimizationHints,OptimizationHintsFetching,OptimizationTargetPrediction --variations-seed-version /prefetch:2C:\Program Files\Google\Chrome\Application\chrome.exechrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
LOW
Description:
Google Chrome
Version:
122.0.6261.70
Modules
Images
c:\program files\google\chrome\application\chrome.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\apphelp.dll
c:\windows\system32\aclayers.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\user32.dll
c:\windows\system32\win32u.dll
c:\windows\system32\gdi32.dll
6752"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --utility-sub-type=network.mojom.NetworkService --lang=en-US --service-sandbox-type=none --disable-quic --no-appcompat-clear --mojo-platform-channel-handle=2140 --field-trial-handle=1940,i,16527809820611025691,9443511001432253659,262144 --disable-features=OptimizationGuideModelDownloading,OptimizationHints,OptimizationHintsFetching,OptimizationTargetPrediction --variations-seed-version /prefetch:3C:\Program Files\Google\Chrome\Application\chrome.exe
chrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
MEDIUM
Description:
Google Chrome
Version:
122.0.6261.70
Modules
Images
c:\program files\google\chrome\application\chrome.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\apphelp.dll
c:\windows\system32\aclayers.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\user32.dll
c:\windows\system32\win32u.dll
c:\windows\system32\gdi32.dll
6764"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --utility-sub-type=storage.mojom.StorageService --lang=en-US --service-sandbox-type=service --disable-quic --no-appcompat-clear --mojo-platform-channel-handle=2220 --field-trial-handle=1940,i,16527809820611025691,9443511001432253659,262144 --disable-features=OptimizationGuideModelDownloading,OptimizationHints,OptimizationHintsFetching,OptimizationTargetPrediction --variations-seed-version /prefetch:8C:\Program Files\Google\Chrome\Application\chrome.exechrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
LOW
Description:
Google Chrome
Version:
122.0.6261.70
Modules
Images
c:\program files\google\chrome\application\chrome.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\apphelp.dll
c:\windows\system32\aclayers.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\user32.dll
c:\windows\system32\win32u.dll
c:\windows\system32\gdi32.dll
6844"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --no-appcompat-clear --lang=en-US --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --renderer-client-id=6 --mojo-platform-channel-handle=2964 --field-trial-handle=1940,i,16527809820611025691,9443511001432253659,262144 --disable-features=OptimizationGuideModelDownloading,OptimizationHints,OptimizationHintsFetching,OptimizationTargetPrediction --variations-seed-version /prefetch:1C:\Program Files\Google\Chrome\Application\chrome.exechrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
LOW
Description:
Google Chrome
Version:
122.0.6261.70
Modules
Images
c:\program files\google\chrome\application\chrome.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\apphelp.dll
c:\windows\system32\aclayers.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\user32.dll
c:\windows\system32\win32u.dll
c:\windows\system32\gdi32.dll
6852"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --no-appcompat-clear --lang=en-US --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --renderer-client-id=5 --mojo-platform-channel-handle=2996 --field-trial-handle=1940,i,16527809820611025691,9443511001432253659,262144 --disable-features=OptimizationGuideModelDownloading,OptimizationHints,OptimizationHintsFetching,OptimizationTargetPrediction --variations-seed-version /prefetch:1C:\Program Files\Google\Chrome\Application\chrome.exechrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
LOW
Description:
Google Chrome
Exit code:
0
Version:
122.0.6261.70
Modules
Images
c:\program files\google\chrome\application\chrome.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\apphelp.dll
c:\windows\system32\aclayers.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\user32.dll
c:\windows\system32\win32u.dll
c:\windows\system32\gdi32.dll
7052"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --no-appcompat-clear --lang=en-US --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --renderer-client-id=7 --mojo-platform-channel-handle=3980 --field-trial-handle=1940,i,16527809820611025691,9443511001432253659,262144 --disable-features=OptimizationGuideModelDownloading,OptimizationHints,OptimizationHintsFetching,OptimizationTargetPrediction --variations-seed-version /prefetch:1C:\Program Files\Google\Chrome\Application\chrome.exechrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
LOW
Description:
Google Chrome
Version:
122.0.6261.70
Modules
Images
c:\program files\google\chrome\application\chrome.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\apphelp.dll
c:\windows\system32\aclayers.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\user32.dll
c:\windows\system32\win32u.dll
c:\windows\system32\gdi32.dll
Total events
6 708
Read events
6 689
Write events
19
Delete events
0

Modification events

(PID) Process:(6472) chrome.exeKey:HKEY_CURRENT_USER\SOFTWARE\Google\Chrome\BLBeacon
Operation:writeName:failed_count
Value:
0
(PID) Process:(6472) chrome.exeKey:HKEY_CURRENT_USER\SOFTWARE\Google\Chrome\BLBeacon
Operation:writeName:state
Value:
2
(PID) Process:(6472) chrome.exeKey:HKEY_CURRENT_USER\SOFTWARE\Google\Chrome\ThirdParty
Operation:writeName:StatusCodes
Value:
(PID) Process:(6472) chrome.exeKey:HKEY_CURRENT_USER\SOFTWARE\Google\Chrome\ThirdParty
Operation:writeName:StatusCodes
Value:
01000000
(PID) Process:(6472) chrome.exeKey:HKEY_CURRENT_USER\SOFTWARE\Google\Chrome\BLBeacon
Operation:writeName:state
Value:
1
(PID) Process:(6472) chrome.exeKey:HKEY_CURRENT_USER\SOFTWARE\Google\Update\ClientState\{8A69D345-D564-463c-AFF1-A69D9E530F96}
Operation:writeName:dr
Value:
1
(PID) Process:(6472) chrome.exeKey:HKEY_CURRENT_USER\SOFTWARE\Google\Chrome\StabilityMetrics
Operation:writeName:user_experience_metrics.stability.exited_cleanly
Value:
0
(PID) Process:(6472) chrome.exeKey:HKEY_CURRENT_USER\SOFTWARE\Google\Chrome
Operation:writeName:UsageStatsInSample
Value:
0
(PID) Process:(6472) chrome.exeKey:HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Google\Update\ClientStateMedium\{8A69D345-D564-463C-AFF1-A69D9E530F96}
Operation:writeName:usagestats
Value:
0
(PID) Process:(6472) chrome.exeKey:HKEY_CURRENT_USER\SOFTWARE\Google\Update\ClientState\{8A69D345-D564-463c-AFF1-A69D9E530F96}
Operation:writeName:metricsid
Value:
Executable files
0
Suspicious files
64
Text files
19
Unknown types
4

Dropped files

PID
Process
Filename
Type
6472chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\discounts_db\LOG.old
MD5:
SHA256:
6472chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\PersistentOriginTrials\LOG.old
MD5:
SHA256:
6472chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\parcel_tracking_db\LOG.old
MD5:
SHA256:
6472chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\chrome_cart_db\LOG.old
MD5:
SHA256:
6472chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\coupon_db\LOG.old~RFe602d.TMP
MD5:
SHA256:
6472chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\coupon_db\LOG.old
MD5:
SHA256:
6472chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\commerce_subscription_db\LOG.old~RFe602d.TMP
MD5:
SHA256:
6472chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\commerce_subscription_db\LOG.old
MD5:
SHA256:
6472chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\LOG.oldtext
MD5:723783C35EAEEE1492EDB30847AE6750
SHA256:C29323F784CF873BF34992E7A2B4630B19641BF42980109E31D5AF2D487DF6F8
6472chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Extension State\LOG.old~RFe6184.TMPtext
MD5:86E6BAA91A6F56387D777804EC3DE437
SHA256:BB32752B143D45A6914D496141D263991B7AA04ADD153D8BD8C736DE282A2A1A
Download PCAP, analyze network streams, HTTP content and a lot more at the full report
HTTP(S) requests
4
TCP/UDP connections
78
DNS requests
87
Threats
9

HTTP requests

PID
Process
Method
HTTP Code
IP
URL
CN
Type
Size
Reputation
5336
SearchApp.exe
GET
200
192.229.221.95:80
http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBTrjrydRyt%2BApF3GSPypfHBxR5XtQQUs9tIpPmhxdiuNkHMEWNpYim8S8YCEAI5PUjXAkJafLQcAAsO18o%3D
unknown
whitelisted
2044
svchost.exe
GET
200
192.229.221.95:80
http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSAUQYBMq2awn1Rh6Doh%2FsBYgFV7gQUA95QNVbRTLtm8KPiGxvDl7I90VUCEAJ0LqoXyo4hxxe7H%2Fz9DKA%3D
unknown
whitelisted
6344
backgroundTaskHost.exe
GET
200
192.229.221.95:80
http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBQ50otx%2Fh0Ztl%2Bz8SiPI7wEWVxDlQQUTiJUIBiV5uNu5g%2F6%2BrkS7QYXjzkCEAn5bsKVVV8kdJ6vHl3O1J0%3D
unknown
whitelisted
3164
backgroundTaskHost.exe
GET
200
192.229.221.95:80
http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBQ50otx%2Fh0Ztl%2Bz8SiPI7wEWVxDlQQUTiJUIBiV5uNu5g%2F6%2BrkS7QYXjzkCEAn5bsKVVV8kdJ6vHl3O1J0%3D
unknown
whitelisted
Download PCAP, analyze network streams, HTTP content and a lot more at the full report

Connections

PID
Process
IP
Domain
ASN
CN
Reputation
5044
svchost.exe
51.104.136.2:443
settings-win.data.microsoft.com
MICROSOFT-CORP-MSN-AS-BLOCK
IE
whitelisted
3888
svchost.exe
239.255.255.250:1900
whitelisted
4
System
192.168.100.255:138
whitelisted
4576
RUXIMICS.exe
51.104.136.2:443
settings-win.data.microsoft.com
MICROSOFT-CORP-MSN-AS-BLOCK
IE
whitelisted
2120
MoUsoCoreWorker.exe
51.104.136.2:443
settings-win.data.microsoft.com
MICROSOFT-CORP-MSN-AS-BLOCK
IE
whitelisted
6472
chrome.exe
239.255.255.250:1900
whitelisted
6752
chrome.exe
104.26.1.231:443
geo.netsupportsoftware.com
CLOUDFLARENET
US
unknown
6752
chrome.exe
108.177.127.84:443
accounts.google.com
GOOGLE
US
unknown
6752
chrome.exe
35.190.80.1:443
a.nel.cloudflare.com
GOOGLE
US
unknown
4
System
192.168.100.255:137
whitelisted

DNS requests

Domain
IP
Reputation
settings-win.data.microsoft.com
  • 51.104.136.2
whitelisted
google.com
  • 142.250.184.238
whitelisted
geo.netsupportsoftware.com
  • 104.26.1.231
  • 172.67.68.212
  • 104.26.0.231
unknown
accounts.google.com
  • 108.177.127.84
whitelisted
a.nel.cloudflare.com
  • 35.190.80.1
whitelisted
www.google.com
  • 142.250.185.228
  • 142.250.186.36
whitelisted
www.bing.com
  • 184.86.251.16
  • 184.86.251.14
  • 184.86.251.22
  • 184.86.251.21
  • 184.86.251.19
  • 184.86.251.17
  • 184.86.251.15
  • 184.86.251.20
  • 184.86.251.11
whitelisted
ocsp.digicert.com
  • 192.229.221.95
whitelisted
login.live.com
  • 20.190.160.14
  • 40.126.32.133
  • 20.190.160.20
  • 40.126.32.134
  • 40.126.32.136
  • 20.190.160.22
  • 40.126.32.72
  • 40.126.32.74
whitelisted
client.wns.windows.com
  • 40.115.3.253
whitelisted

Threats

PID
Process
Class
Message
6752
chrome.exe
Not Suspicious Traffic
INFO [ANY.RUN] Cloudflare Network Error Logging (NEL)
6752
chrome.exe
Not Suspicious Traffic
INFO [ANY.RUN] Requests to a free CDN for open source projects (jsdelivr .net)
6752
chrome.exe
Not Suspicious Traffic
INFO [ANY.RUN] Cloudflare content delivery network (cdnjs .cloudflare .com)
6752
chrome.exe
Potentially Bad Traffic
ET DNS Query for .to TLD
6752
chrome.exe
Potentially Bad Traffic
ET DNS Query for .to TLD
6752
chrome.exe
Potentially Bad Traffic
ET DNS Query for .to TLD
6752
chrome.exe
Potentially Bad Traffic
ET DNS Query for .to TLD
6752
chrome.exe
Potentially Bad Traffic
ET DNS Query for .to TLD
6752
chrome.exe
Potentially Bad Traffic
ET DNS Query for .to TLD
No debug info