| URL: | https://helpdeskglobal.site |
| Full analysis: | https://app.any.run/tasks/0a2c387f-a0fa-4909-afd4-58eaaaed143e |
| Verdict: | Malicious activity |
| Threats: | Remote access trojans (RATs) are a type of malware that enables attackers to establish complete to partial control over infected computers. Such malicious programs often have a modular design, offering a wide range of functionalities for conducting illicit activities on compromised systems. Some of the most common features of RATs include access to the users’ data, webcam, and keystrokes. This malware is often distributed through phishing emails and links. |
| Analysis date: | May 28, 2025, 16:18:18 |
| OS: | Windows 10 Professional (build: 19044, 64 bit) |
| Tags: | |
| Indicators: | |
| MD5: | B4D7F76500254D8D791C05D428E07B3A |
| SHA1: | CBBBFE9971A47C39B25018D5DF2029FA168A0856 |
| SHA256: | 1D3A5F795E5E4ABAF7EC61587432053AC765D84E5F46A6BD05794C1DA6DE6045 |
| SSDEEP: | 3:N88lAW/RA:28aW+ |
PID | CMD | Path | Indicators | Parent process | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1088 | C:\WINDOWS\system32\msiexec.exe /V | C:\Windows\System32\msiexec.exe | services.exe | ||||||||||||
User: SYSTEM Company: Microsoft Corporation Integrity Level: SYSTEM Description: Windows® installer Version: 5.0.19041.1 (WinBuild.160101.0800) Modules
| |||||||||||||||
| 1388 | "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=edge_collections.mojom.CollectionsDataManager --lang=en-US --service-sandbox-type=collections --no-appcompat-clear --mojo-platform-channel-handle=6476 --field-trial-handle=2464,i,15557423090221844749,13301120218752965763,262144 --variations-seed-version /prefetch:8 | C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe | — | msedge.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: LOW Description: Microsoft Edge Exit code: 0 Version: 122.0.2365.59 Modules
| |||||||||||||||
| 1388 | "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=unzip.mojom.Unzipper --lang=en-US --service-sandbox-type=service --no-appcompat-clear --mojo-platform-channel-handle=6392 --field-trial-handle=2464,i,15557423090221844749,13301120218752965763,262144 --variations-seed-version /prefetch:8 | C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe | — | msedge.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: LOW Description: Microsoft Edge Exit code: 0 Version: 122.0.2365.59 Modules
| |||||||||||||||
| 1388 | "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --no-appcompat-clear --disable-gpu-compositing --lang=en-US --js-flags=--ms-user-locale= --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --renderer-client-id=60 --mojo-platform-channel-handle=8880 --field-trial-handle=2464,i,15557423090221844749,13301120218752965763,262144 --variations-seed-version /prefetch:1 | C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe | — | msedge.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: LOW Description: Microsoft Edge Version: 122.0.2365.59 Modules
| |||||||||||||||
| 1472 | "C:\Program Files\Internet Explorer\iexplore.exe" "https://helpdeskglobal.site" | C:\Program Files\Internet Explorer\iexplore.exe | — | explorer.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: MEDIUM Description: Internet Explorer Exit code: 1 Version: 11.00.19041.1 (WinBuild.160101.0800) Modules
| |||||||||||||||
| 1852 | "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=unzip.mojom.Unzipper --lang=en-US --service-sandbox-type=service --no-appcompat-clear --mojo-platform-channel-handle=7952 --field-trial-handle=2464,i,15557423090221844749,13301120218752965763,262144 --variations-seed-version /prefetch:8 | C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe | — | msedge.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: LOW Description: Microsoft Edge Exit code: 0 Version: 122.0.2365.59 Modules
| |||||||||||||||
| 2040 | "C:\Program Files\Mozilla Firefox\firefox.exe" | C:\Program Files\Mozilla Firefox\firefox.exe | firefox.exe | ||||||||||||
User: admin Company: Mozilla Corporation Integrity Level: MEDIUM Description: Firefox Exit code: 0 Version: 123.0 Modules
| |||||||||||||||
| 2104 | "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=unzip.mojom.Unzipper --lang=en-US --service-sandbox-type=service --no-appcompat-clear --mojo-platform-channel-handle=1640 --field-trial-handle=2464,i,15557423090221844749,13301120218752965763,262144 --variations-seed-version /prefetch:8 | C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe | — | msedge.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: LOW Description: Microsoft Edge Exit code: 0 Version: 122.0.2365.59 Modules
| |||||||||||||||
| 2140 | "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=data_decoder.mojom.DataDecoderService --lang=en-US --service-sandbox-type=service --no-appcompat-clear --mojo-platform-channel-handle=5728 --field-trial-handle=2464,i,15557423090221844749,13301120218752965763,262144 --variations-seed-version /prefetch:8 | C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe | — | msedge.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: LOW Description: Microsoft Edge Exit code: 0 Version: 122.0.2365.59 Modules
| |||||||||||||||
| 2148 | "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=quarantine.mojom.Quarantine --lang=en-US --service-sandbox-type=none --no-appcompat-clear --mojo-platform-channel-handle=5948 --field-trial-handle=2464,i,15557423090221844749,13301120218752965763,262144 --variations-seed-version /prefetch:8 | C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe | — | msedge.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: MEDIUM Description: Microsoft Edge Exit code: 0 Version: 122.0.2365.59 Modules
| |||||||||||||||
| (PID) Process: | (1472) iexplore.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\Content |
| Operation: | write | Name: | CachePrefix |
Value: | |||
| (PID) Process: | (1472) iexplore.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\Cookies |
| Operation: | write | Name: | CachePrefix |
Value: Cookie: | |||
| (PID) Process: | (1472) iexplore.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\History |
| Operation: | write | Name: | CachePrefix |
Value: Visited: | |||
| (PID) Process: | (1472) iexplore.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main |
| Operation: | write | Name: | CompatibilityFlags |
Value: 0 | |||
| (PID) Process: | (1472) iexplore.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones |
| Operation: | write | Name: | SecuritySafe |
Value: 1 | |||
| (PID) Process: | (1472) iexplore.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main |
| Operation: | write | Name: | DisableFirstRunCustomize |
Value: 1 | |||
| (PID) Process: | (7228) msedge.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Edge\BLBeacon |
| Operation: | write | Name: | failed_count |
Value: 0 | |||
| (PID) Process: | (7228) msedge.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Edge\BLBeacon |
| Operation: | write | Name: | state |
Value: 2 | |||
| (PID) Process: | (7228) msedge.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Edge\BLBeacon |
| Operation: | write | Name: | state |
Value: 1 | |||
| (PID) Process: | (7228) msedge.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Edge\StabilityMetrics |
| Operation: | write | Name: | user_experience_metrics.stability.exited_cleanly |
Value: 0 | |||
PID | Process | Filename | Type | |
|---|---|---|---|---|
| 7228 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\PersistentOriginTrials\LOG.old~RF10b21b.TMP | — | |
MD5:— | SHA256:— | |||
| 7228 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\PersistentOriginTrials\LOG.old | — | |
MD5:— | SHA256:— | |||
| 7228 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\discounts_db\LOG.old~RF10b26a.TMP | — | |
MD5:— | SHA256:— | |||
| 7228 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\discounts_db\LOG.old | — | |
MD5:— | SHA256:— | |||
| 7228 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\commerce_subscription_db\LOG.old~RF10b26a.TMP | — | |
MD5:— | SHA256:— | |||
| 7228 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\commerce_subscription_db\LOG.old | — | |
MD5:— | SHA256:— | |||
| 7228 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\EdgePushStorageWithConnectTokenAndKey\LOG.old~RF10b26a.TMP | — | |
MD5:— | SHA256:— | |||
| 7228 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\EdgePushStorageWithConnectTokenAndKey\LOG.old | — | |
MD5:— | SHA256:— | |||
| 7228 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\LOG.old~RF10b298.TMP | — | |
MD5:— | SHA256:— | |||
| 7228 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\LOG.old | — | |
MD5:— | SHA256:— | |||
PID | Process | Method | HTTP Code | IP | URL | CN | Type | Size | Reputation |
|---|---|---|---|---|---|---|---|---|---|
5496 | MoUsoCoreWorker.exe | GET | 200 | 69.192.161.161:80 | http://www.microsoft.com/pkiops/crl/MicSecSerCA2011_2011-10-18.crl | unknown | — | — | whitelisted |
— | — | GET | 200 | 23.48.23.143:80 | http://crl.microsoft.com/pki/crl/products/MicRooCerAut2011_2011_03_22.crl | unknown | — | — | whitelisted |
6544 | svchost.exe | GET | 200 | 2.17.190.73:80 | http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSAUQYBMq2awn1Rh6Doh%2FsBYgFV7gQUA95QNVbRTLtm8KPiGxvDl7I90VUCEAJ0LqoXyo4hxxe7H%2Fz9DKA%3D | unknown | — | — | whitelisted |
2568 | SIHClient.exe | GET | 200 | 23.219.150.101:80 | http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Product%20Root%20Certificate%20Authority%202018.crl | unknown | — | — | whitelisted |
2568 | SIHClient.exe | GET | 200 | 23.219.150.101:80 | http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Update%20Secure%20Server%20CA%202.1.crl | unknown | — | — | whitelisted |
7228 | msedge.exe | GET | 200 | 2.17.190.73:80 | http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBT3xL4LQLXDRDM9P665TW442vrsUQQUReuir%2FSSy4IxLVGLp6chnfNtyA8CEA6bGI750C3n79tQ4ghAGFo%3D | unknown | — | — | whitelisted |
7228 | msedge.exe | GET | 200 | 2.17.190.73:80 | http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSRXerF0eFeSWRripTgTkcJWMm7iQQUaDfg67Y7%2BF8Rhvv%2BYXsIiGX0TkICEAuTYAUbzPZmQpmJmNW6l84%3D | unknown | — | — | whitelisted |
7228 | msedge.exe | GET | 200 | 2.17.190.73:80 | http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBTfIs%2BLjDtGwQ09XEB1Yeq%2BtX%2BBgQQU7NfjgtJxXWRM3y5nP%2Be6mK4cD08CEAitQLJg0pxMn17Nqb2Trtk%3D | unknown | — | — | whitelisted |
5116 | svchost.exe | HEAD | 200 | 2.16.168.108:80 | http://msedge.b.tlu.dl.delivery.mp.microsoft.com/filestreamingservice/files/d0729495-2185-4a92-a46f-fde358fd775c?P1=1748972857&P2=404&P3=2&P4=kPYtqj1rZTZiTpe8vKAKi1a9uk802jidKkVTBegXI9sIk8cdispkm6JvxhaVjpskNjQa4FZ3yMttTGgpepQWeQ%3d%3d | unknown | — | — | whitelisted |
5116 | svchost.exe | GET | 206 | 2.16.168.108:80 | http://msedge.b.tlu.dl.delivery.mp.microsoft.com/filestreamingservice/files/d0729495-2185-4a92-a46f-fde358fd775c?P1=1748972857&P2=404&P3=2&P4=kPYtqj1rZTZiTpe8vKAKi1a9uk802jidKkVTBegXI9sIk8cdispkm6JvxhaVjpskNjQa4FZ3yMttTGgpepQWeQ%3d%3d | unknown | — | — | whitelisted |
PID | Process | IP | Domain | ASN | CN | Reputation |
|---|---|---|---|---|---|---|
4 | System | 192.168.100.255:137 | — | — | — | whitelisted |
— | — | 51.124.78.146:443 | — | MICROSOFT-CORP-MSN-AS-BLOCK | NL | whitelisted |
— | — | 23.48.23.143:80 | crl.microsoft.com | Akamai International B.V. | DE | whitelisted |
5496 | MoUsoCoreWorker.exe | 69.192.161.161:80 | www.microsoft.com | AKAMAI-AS | DE | whitelisted |
6384 | RUXIMICS.exe | 51.124.78.146:443 | — | MICROSOFT-CORP-MSN-AS-BLOCK | NL | whitelisted |
4 | System | 192.168.100.255:138 | — | — | — | whitelisted |
7228 | msedge.exe | 239.255.255.250:1900 | — | — | — | whitelisted |
7528 | msedge.exe | 13.107.42.16:443 | config.edge.skype.com | MICROSOFT-CORP-MSN-AS-BLOCK | US | whitelisted |
7528 | msedge.exe | 35.88.225.163:443 | helpdeskglobal.site | AMAZON-02 | US | unknown |
7528 | msedge.exe | 13.107.6.158:443 | business.bing.com | MICROSOFT-CORP-MSN-AS-BLOCK | US | whitelisted |
Domain | IP | Reputation |
|---|---|---|
crl.microsoft.com |
| whitelisted |
www.microsoft.com |
| whitelisted |
google.com |
| whitelisted |
helpdeskglobal.site |
| unknown |
config.edge.skype.com |
| whitelisted |
edge.microsoft.com |
| whitelisted |
business.bing.com |
| whitelisted |
edge-mobile-static.azureedge.net |
| whitelisted |
www.bing.com |
| whitelisted |
settings-win.data.microsoft.com |
| whitelisted |
PID | Process | Class | Message |
|---|---|---|---|
6480 | ScreenConnect.ClientService.exe | Potential Corporate Privacy Violation | REMOTE [ANY.RUN] ScreenConnect Server Response |
7528 | msedge.exe | Generic Protocol Command Decode | SURICATA QUIC failed decrypt |
7528 | msedge.exe | Generic Protocol Command Decode | SURICATA QUIC failed decrypt |
7528 | msedge.exe | Generic Protocol Command Decode | SURICATA QUIC failed decrypt |
7528 | msedge.exe | Generic Protocol Command Decode | SURICATA QUIC failed decrypt |
7528 | msedge.exe | Generic Protocol Command Decode | SURICATA QUIC failed decrypt |
7528 | msedge.exe | Generic Protocol Command Decode | SURICATA QUIC failed decrypt |
7528 | msedge.exe | Not Suspicious Traffic | INFO [ANY.RUN] Google Tag Manager analytics (googletagmanager .com) |
7528 | msedge.exe | Not Suspicious Traffic | INFO [ANY.RUN] Google Tag Manager analytics (googletagmanager .com) |
7528 | msedge.exe | Not Suspicious Traffic | INFO [ANY.RUN] jQuery JavaScript Library Code Loaded (code .jquery .com) |