analyze malware
  • Huge database of samples and IOCs
  • Custom VM setup
  • Unlimited submissions
  • Interactive approach
Sign up, it’s free
URL:

https://fastsupport.gotoassist.com/483617160

Full analysis: https://app.any.run/tasks/934a1b04-63de-4158-9a9a-1c459fcaf52e
Verdict: Malicious activity
Analysis date: September 10, 2020, 23:14:35
OS: Windows 7 Professional Service Pack 1 (build: 7601, 32 bit)
Indicators:
MD5:

CBF3C21E3D88434379FA699F48A1B59D

SHA1:

2E4ABB8138089F84E8B5A16D3B1AB359AF0C4C88

SHA256:

F9215F24F89E0B49EEA0B0EA1BCE169FFD7CC81DD3ED3505776DAB7EFAF86A47

SSDEEP:

3:N8XXCBLCKfRMWRLdhUTgZ:2HILCKfqWZi2

ANY.RUN is an interactive service which provides full access to the guest system. Information in this report could be distorted by user actions and is provided for user acknowledgement as it is. ANY.RUN does not guarantee maliciousness or safety of the content.

  • MALICIOUS

    • Application was dropped or rewritten from another process

      • GoToAssist Opener.exe (PID: 252)
      • g2ax_customer_combined_dll_core_win32_x86_1692.exe (PID: 1844)
      • g2ax_installer_customer_admin.exe (PID: 2520)
      • g2ax_installer_customer_admin.exe (PID: 2116)
      • g2ax_installer_customer.exe (PID: 3780)
      • g2ax_service.exe (PID: 2952)
      • g2ax_service.exe (PID: 3528)
      • g2ax_service.exe (PID: 280)
      • g2ax_comm_customer.exe (PID: 3844)
      • g2ax_user_customer.exe (PID: 1496)
      • g2ax_system_customer.exe (PID: 2160)

    • Loads dropped or rewritten executable

      • g2ax_installer_customer_admin.exe (PID: 2116)
      • g2ax_installer_customer.exe (PID: 3780)
      • g2ax_service.exe (PID: 2952)
      • g2ax_service.exe (PID: 3528)
      • g2ax_service.exe (PID: 280)
      • g2ax_comm_customer.exe (PID: 3844)
      • g2ax_user_customer.exe (PID: 1496)
      • g2ax_system_customer.exe (PID: 2160)

    • Changes settings of System certificates

      • g2ax_installer_customer_admin.exe (PID: 2116)
      • g2ax_comm_customer.exe (PID: 3844)

    • Actions looks like stealing of personal data

      • g2ax_comm_customer.exe (PID: 3844)

  • SUSPICIOUS

    • Executable content was dropped or overwritten

      • chrome.exe (PID: 2564)
      • chrome.exe (PID: 2084)
      • GoToAssist Opener.exe (PID: 252)
      • g2ax_customer_combined_dll_core_win32_x86_1692.exe (PID: 1844)
      • g2ax_installer_customer_admin.exe (PID: 2116)

    • Reads Internet Cache Settings

      • GoToAssist Opener.exe (PID: 252)

    • Modifies files in Chrome extension folder

      • chrome.exe (PID: 2564)

    • Creates files in the program directory

      • g2ax_installer_customer_admin.exe (PID: 2116)
      • g2ax_service.exe (PID: 2952)

    • Adds / modifies Windows certificates

      • g2ax_installer_customer_admin.exe (PID: 2116)
      • g2ax_comm_customer.exe (PID: 3844)

    • Creates a software uninstall entry

      • g2ax_installer_customer_admin.exe (PID: 2116)

    • Starts itself from another location

      • g2ax_service.exe (PID: 280)
      • g2ax_comm_customer.exe (PID: 3844)

    • Executed as Windows Service

      • g2ax_service.exe (PID: 280)

    • Creates files in the user directory

      • g2ax_service.exe (PID: 2952)

    • Starts CMD.EXE for commands execution

      • GoToAssist Opener.exe (PID: 252)

  • INFO

    • Reads settings of System Certificates

      • chrome.exe (PID: 2084)
      • chrome.exe (PID: 2564)

    • Reads the hosts file

      • chrome.exe (PID: 2564)
      • chrome.exe (PID: 2084)

    • Application launched itself

      • chrome.exe (PID: 2564)

    • Reads Internet Cache Settings

      • chrome.exe (PID: 2564)
Find more information about signature artifacts and mapping to MITRE ATT&CK™ MATRIX at the full report
No Malware configuration.
No data.
screenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshot
All screenshots are available in the full report
All screenshots are available in the full report
Total processes
72
Monitored processes
30
Malicious processes
8
Suspicious processes
2

Behavior graph

Click at the process to see the details
drop and start start drop and start drop and start drop and start drop and start chrome.exe chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs gotoassist opener.exe chrome.exe no specs g2ax_customer_combined_dll_core_win32_x86_1692.exe g2ax_installer_customer.exe no specs g2ax_installer_customer_admin.exe no specs g2ax_installer_customer_admin.exe g2ax_service.exe no specs g2ax_service.exe no specs g2ax_service.exe no specs g2ax_comm_customer.exe g2ax_system_customer.exe no specs g2ax_user_customer.exe no specs cmd.exe no specs chrome.exe no specs

Process information

PID
CMD
Path
Indicators
Parent process
2564"C:\Program Files\Google\Chrome\Application\chrome.exe" "https://fastsupport.gotoassist.com/483617160"C:\Program Files\Google\Chrome\Application\chrome.exe
explorer.exe
User:
admin
Company:
Google LLC
Integrity Level:
MEDIUM
Description:
Google Chrome
Version:
75.0.3770.100
3588"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=crashpad-handler "--user-data-dir=C:\Users\admin\AppData\Local\Google\Chrome\User Data" /prefetch:7 --monitor-self-annotation=ptype=crashpad-handler "--database=C:\Users\admin\AppData\Local\Google\Chrome\User Data\Crashpad" "--metrics-dir=C:\Users\admin\AppData\Local\Google\Chrome\User Data" --url=https://clients2.google.com/cr/report --annotation=channel= --annotation=plat=Win32 --annotation=prod=Chrome --annotation=ver=75.0.3770.100 --initial-client-data=0x7c,0x80,0x84,0x78,0x88,0x6cbca9d0,0x6cbca9e0,0x6cbca9ecC:\Program Files\Google\Chrome\Application\chrome.exe—chrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
MEDIUM
Description:
Google Chrome
Version:
75.0.3770.100
2292"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=watcher --main-thread-id=3360 --on-initialized-event-handle=324 --parent-handle=328 /prefetch:6C:\Program Files\Google\Chrome\Application\chrome.exe—chrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
MEDIUM
Description:
Google Chrome
Version:
75.0.3770.100
1724"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=gpu-process --field-trial-handle=1024,3051062228291859669,8507445655384865596,131072 --enable-features=PasswordImport --gpu-preferences=KAAAAAAAAADgAAAgAQAAAAAAAAAAAGAAAAAAAAAAAAAIAAAAAAAAACgAAAAEAAAAIAAAAAAAAAAoAAAAAAAAADAAAAAAAAAAOAAAAAAAAAAQAAAAAAAAAAAAAAAFAAAAEAAAAAAAAAAAAAAABgAAABAAAAAAAAAAAQAAAAUAAAAQAAAAAAAAAAEAAAAGAAAA --service-request-channel-token=6452723565462902841 --mojo-platform-channel-handle=1020 --ignored=" --type=renderer " /prefetch:2C:\Program Files\Google\Chrome\Application\chrome.exe—chrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
LOW
Description:
Google Chrome
Version:
75.0.3770.100
2084"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --field-trial-handle=1024,3051062228291859669,8507445655384865596,131072 --enable-features=PasswordImport --lang=en-US --service-sandbox-type=network --service-request-channel-token=14683483907905185838 --mojo-platform-channel-handle=1636 /prefetch:8C:\Program Files\Google\Chrome\Application\chrome.exe
chrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
MEDIUM
Description:
Google Chrome
Version:
75.0.3770.100
2896"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1024,3051062228291859669,8507445655384865596,131072 --enable-features=PasswordImport --lang=en-US --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --service-request-channel-token=6794113640000228354 --renderer-client-id=6 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=2260 /prefetch:1C:\Program Files\Google\Chrome\Application\chrome.exe—chrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
LOW
Description:
Google Chrome
Version:
75.0.3770.100
1660"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1024,3051062228291859669,8507445655384865596,131072 --enable-features=PasswordImport --lang=en-US --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --service-request-channel-token=841510864338138415 --renderer-client-id=5 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=2276 /prefetch:1C:\Program Files\Google\Chrome\Application\chrome.exe—chrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
LOW
Description:
Google Chrome
Exit code:
0
Version:
75.0.3770.100
2348"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1024,3051062228291859669,8507445655384865596,131072 --enable-features=PasswordImport --lang=en-US --extension-process --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --service-request-channel-token=4100651262599820056 --renderer-client-id=4 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=2484 /prefetch:1C:\Program Files\Google\Chrome\Application\chrome.exe—chrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
LOW
Description:
Google Chrome
Exit code:
0
Version:
75.0.3770.100
3432"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1024,3051062228291859669,8507445655384865596,131072 --enable-features=PasswordImport --disable-gpu-compositing --lang=en-US --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --service-request-channel-token=3389265668039201731 --renderer-client-id=7 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=3296 /prefetch:1C:\Program Files\Google\Chrome\Application\chrome.exe—chrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
LOW
Description:
Google Chrome
Version:
75.0.3770.100
3816"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --field-trial-handle=1024,3051062228291859669,8507445655384865596,131072 --enable-features=PasswordImport --lang=en-US --service-sandbox-type=utility --service-request-channel-token=15865228787847081101 --mojo-platform-channel-handle=4152 --ignored=" --type=renderer " /prefetch:8C:\Program Files\Google\Chrome\Application\chrome.exe—chrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
LOW
Description:
Google Chrome
Exit code:
0
Version:
75.0.3770.100
Total events
2 463
Read events
2 279
Write events
0
Delete events
0

Modification events

No data
Executable files
47
Suspicious files
46
Text files
159
Unknown types
14

Dropped files

PID
Process
Filename
Type
2564chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Crashpad\settings.dat —
MD5:—
SHA256:—
2564chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\c81d4e25-03b1-49f6-b47f-6507c69638e3.tmp —
MD5:—
SHA256:—
2564chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\data_reduction_proxy_leveldb\000032.dbtmp —
MD5:—
SHA256:—
2564chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Session Storage\LOG.old —
MD5:—
SHA256:—
2564chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Platform Notifications\LOG.old —
MD5:—
SHA256:—
2564chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Feature Engagement Tracker\EventDB\LOG.oldtext
MD5:AFDDC99E148FD40EED8086EE532B61C4
SHA256:3F1C412561D08C113C1561C9D273FBA00DAB5481B4AC1428FCC91D9285BA7E1E
2564chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\data_reduction_proxy_leveldb\LOG.old~RFed983.TMPtext
MD5:D11C35B3D5258F594933332C11C6F0F2
SHA256:DC2EB16E16FA3FB258AC31A481F817208CF0C917AF4224F2832588D3A64ADD05
2564chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Feature Engagement Tracker\EventDB\LOG.old~RFed9f0.TMPtext
MD5:AFDDC99E148FD40EED8086EE532B61C4
SHA256:3F1C412561D08C113C1561C9D273FBA00DAB5481B4AC1428FCC91D9285BA7E1E
2564chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Site Characteristics Database\LOG.old~RFed973.TMPtext
MD5:1B8E44CB8872BF26BC5219E37A700F8A
SHA256:FD3D4BC8A7D28A05D1321F1D175FB59FC2BCC3532B92274A50133C22F0A0480A
2564chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\LOG.oldtext
MD5:988975E56D776333B46F1BCAE6967C0E
SHA256:22186F0422A02BE70860975EF688A895EEA653C3A7259FFBA9114138A544E05A
Download PCAP, analyze network streams, HTTP content and a lot more at the full report
HTTP(S) requests
8
TCP/UDP connections
37
DNS requests
21
Threats
0

HTTP requests

PID
Process
Method
HTTP Code
IP
URL
CN
Type
Size
Reputation
2084
chrome.exe
GET
200
209.85.226.40:80
http://r3---sn-5hnekn7d.gvt1.com/edgedl/chromewebstore/L2Nocm9tZV9leHRlbnNpb24vYmxvYnMvOWFjQUFXV2lsMkZVdjR5Vk5VZHJTM3E1dw/7919.1028.0.0_pkedcjkdefgpdelpbcmbmeomcjbeemfm.crx?cms_redirect=yes&mh=sX&mip=45.92.228.15&mm=28&mn=sn-5hnekn7d&ms=nvh&mt=1599779541&mv=m&mvi=3&pl=24&shardbypass=yes
US
crx
834 Kb
whitelisted
252
GoToAssist Opener.exe
GET
200
13.225.84.145:80
http://ocsp.rootca1.amazontrust.com/MFQwUjBQME4wTDAJBgUrDgMCGgUABBRPWaOUU8%2B5VZ5%2Fa9jFTaU9pkK3FAQUhBjMhTTsvAyUlC4IWZzHshBOCggCEwZ%2FlFeFh%2Bisd96yUzJbvJmLVg0%3D
US
der
1.39 Kb
shared
2084
chrome.exe
GET
302
172.217.16.142:80
http://redirector.gvt1.com/edgedl/chromewebstore/L2Nocm9tZV9leHRlbnNpb24vYmxvYnMvOWFjQUFXV2lsMkZVdjR5Vk5VZHJTM3E1dw/7919.1028.0.0_pkedcjkdefgpdelpbcmbmeomcjbeemfm.crx
US
html
524 b
whitelisted
252
GoToAssist Opener.exe
GET
200
93.184.220.29:80
http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSAUQYBMq2awn1Rh6Doh%2FsBYgFV7gQUA95QNVbRTLtm8KPiGxvDl7I90VUCEAH9o%2BtuynXIiEOLckvPvJE%3D
US
der
471 b
whitelisted
252
GoToAssist Opener.exe
GET
200
93.184.220.29:80
http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBQQX6Z6gAidtSefNc6DC0OInqPHDQQUD4BhHIIxYdUvKOeNRji0LOHG2eICEAjxiGvEfPLY66okJRLHuBs%3D
US
der
471 b
whitelisted
252
GoToAssist Opener.exe
GET
200
13.225.84.175:80
http://ocsp.rootg2.amazontrust.com/MFQwUjBQME4wTDAJBgUrDgMCGgUABBSIfaREXmfqfJR3TkMYnD7O5MhzEgQUnF8A36oB1zArOIiiuG1KnPIRkYMCEwZ%2FlEoqJ83z%2BsKuKwH5CO65xMY%3D
US
der
1.51 Kb
whitelisted
3844
g2ax_comm_customer.exe
CONNECT
400
216.115.218.197:80
http://216.115.218.197:443
US
text
47 b
unknown
3844
g2ax_comm_customer.exe
CONNECT
400
216.115.218.197:80
http://216.115.218.197:443
US
text
47 b
unknown
Download PCAP, analyze network streams, HTTP content and a lot more at the full report

Connections

PID
Process
IP
Domain
ASN
CN
Reputation
2084
chrome.exe
172.217.22.78:443
clients2.google.com
Google Inc.
US
whitelisted
2084
chrome.exe
216.58.206.14:443
sb-ssl.google.com
Google Inc.
US
whitelisted
2084
chrome.exe
172.217.23.163:443
clientservices.googleapis.com
Google Inc.
US
whitelisted
2084
chrome.exe
172.217.16.142:80
redirector.gvt1.com
Google Inc.
US
whitelisted
2084
chrome.exe
172.217.22.109:443
accounts.google.com
Google Inc.
US
whitelisted
2084
chrome.exe
216.219.119.91:443
launch.getgo.com
Mobility Apps division
US
unknown
2084
chrome.exe
172.217.18.3:443
ssl.gstatic.com
Google Inc.
US
whitelisted
2084
chrome.exe
216.115.218.200:443
fastsupport.gotoassist.com
Mobility Apps division
US
unknown
2084
chrome.exe
209.85.226.40:80
r3---sn-5hnekn7d.gvt1.com
Google Inc.
US
whitelisted
252
GoToAssist Opener.exe
216.219.119.91:443
launch.getgo.com
Mobility Apps division
US
unknown

DNS requests

Domain
IP
Reputation
fastsupport.gotoassist.com
  • 216.115.218.200
unknown
clientservices.googleapis.com
  • 172.217.23.163
whitelisted
accounts.google.com
  • 172.217.22.109
shared
launch.getgo.com
  • 216.219.119.91
whitelisted
clients1.google.com
  • 172.217.22.14
whitelisted
www.google.com
  • 172.217.16.196
whitelisted
sb-ssl.google.com
  • 216.58.206.14
whitelisted
ssl.gstatic.com
  • 172.217.18.3
whitelisted
clients2.google.com
  • 172.217.22.78
whitelisted
redirector.gvt1.com
  • 172.217.16.142
whitelisted

Threats

No threats detected
Process
Message
GoToAssist Opener.exe
setSafeDllSearchPath()
GoToAssist Opener.exe
preLoadDllsFromSystem()
GoToAssist Opener.exe
C:\Windows\system32\MSVCRT.DLL
GoToAssist Opener.exe
GoToAssist Opener.exe
C:\Windows\system32\BCRYPTPRIMITIVES.DLL
GoToAssist Opener.exe
GoToAssist Opener.exe
C:\Windows\system32\CRYPTBASE.DLL
GoToAssist Opener.exe
GoToAssist Opener.exe
C:\Windows\system32\SECUR32.DLL
GoToAssist Opener.exe
Interactive malware hunting service ANY.RUN
© 2017-2024 ANY.RUN LLC. ALL RIGHTS RESERVED
ANY.RUN
Reports
https://fastsupport.gotoassist.com/483617160