| URL: | https://fastsupport.gotoassist.com/483617160 |
| Full analysis: | https://app.any.run/tasks/934a1b04-63de-4158-9a9a-1c459fcaf52e |
| Verdict: | Malicious activity |
| Analysis date: | September 10, 2020, 23:14:35 |
| OS: | Windows 7 Professional Service Pack 1 (build: 7601, 32 bit) |
| Indicators: | |
| MD5: | CBF3C21E3D88434379FA699F48A1B59D |
| SHA1: | 2E4ABB8138089F84E8B5A16D3B1AB359AF0C4C88 |
| SHA256: | F9215F24F89E0B49EEA0B0EA1BCE169FFD7CC81DD3ED3505776DAB7EFAF86A47 |
| SSDEEP: | 3:N8XXCBLCKfRMWRLdhUTgZ:2HILCKfqWZi2 |
PID | CMD | Path | Indicators | Parent process | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 252 | "C:\Users\admin\Downloads\GoToAssist Opener.exe" | C:\Users\admin\Downloads\GoToAssist Opener.exe | chrome.exe | ||||||||||||
User: admin Company: LogMeIn, Inc. Integrity Level: MEDIUM Description: GoTo Opener Exit code: 0 Version: 1.0.0.533 Modules
| |||||||||||||||
| 280 | "C:\Program Files\GoToAssist Remote Support Customer\1692\g2ax_service.exe" "Start=service" | C:\Program Files\GoToAssist Remote Support Customer\1692\g2ax_service.exe | — | services.exe | |||||||||||
User: SYSTEM Company: LogMeIn, Inc. Integrity Level: SYSTEM Description: GoToAssist Exit code: 0 Version: 4.8 Build 1692 Modules
| |||||||||||||||
| 772 | "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1024,3051062228291859669,8507445655384865596,131072 --enable-features=PasswordImport --disable-gpu-compositing --lang=en-US --extension-process --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --service-request-channel-token=12456798542452630784 --renderer-client-id=14 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=4700 /prefetch:1 | C:\Program Files\Google\Chrome\Application\chrome.exe | — | chrome.exe | |||||||||||
User: admin Company: Google LLC Integrity Level: LOW Description: Google Chrome Exit code: 0 Version: 75.0.3770.100 Modules
| |||||||||||||||
| 1496 | "C:\Program Files\GoToAssist Remote Support Customer\1692\g2ax_user_customer.exe" "StartID={45CB397D-781F-4B69-955E-7EB5F5BDC348}&ResourceDll=g2ax_customer_resource_win32_x86_en_US.dll&RunningAsService=YES&Debug=On&Stat=On&StatDb=On&Index=0" | C:\Program Files\GoToAssist Remote Support Customer\1692\g2ax_user_customer.exe | — | g2ax_comm_customer.exe | |||||||||||
User: admin Company: LogMeIn, Inc. Integrity Level: MEDIUM Description: GoToAssist Exit code: 0 Version: 4.8 Build 1692 Modules
| |||||||||||||||
| 1660 | "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1024,3051062228291859669,8507445655384865596,131072 --enable-features=PasswordImport --lang=en-US --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --service-request-channel-token=841510864338138415 --renderer-client-id=5 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=2276 /prefetch:1 | C:\Program Files\Google\Chrome\Application\chrome.exe | — | chrome.exe | |||||||||||
User: admin Company: Google LLC Integrity Level: LOW Description: Google Chrome Exit code: 0 Version: 75.0.3770.100 Modules
| |||||||||||||||
| 1724 | "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=gpu-process --field-trial-handle=1024,3051062228291859669,8507445655384865596,131072 --enable-features=PasswordImport --gpu-preferences=KAAAAAAAAADgAAAgAQAAAAAAAAAAAGAAAAAAAAAAAAAIAAAAAAAAACgAAAAEAAAAIAAAAAAAAAAoAAAAAAAAADAAAAAAAAAAOAAAAAAAAAAQAAAAAAAAAAAAAAAFAAAAEAAAAAAAAAAAAAAABgAAABAAAAAAAAAAAQAAAAUAAAAQAAAAAAAAAAEAAAAGAAAA --service-request-channel-token=6452723565462902841 --mojo-platform-channel-handle=1020 --ignored=" --type=renderer " /prefetch:2 | C:\Program Files\Google\Chrome\Application\chrome.exe | — | chrome.exe | |||||||||||
User: admin Company: Google LLC Integrity Level: LOW Description: Google Chrome Exit code: 0 Version: 75.0.3770.100 Modules
| |||||||||||||||
| 1844 | "C:\Users\admin\AppData\Local\GoToAssist Remote Support Customer\g2ax_customer_combined_dll_core_win32_x86_1692.exe" "/Action Join" "/Debug On" "/EGWAddress 216.115.218.197" "/EGWDNS egw1.express.gotoassist.com" "/EGWPort 8200,80,443" "/LogLevel Normal" "/MeetingID 483617160" "/ResourceDll_c g2ax_customer_resource_win32_x86_en_US.dll" "/ServiceAllowed Yes" "/StartAsService Yes" "/Stat On" "/StatDb On" "/UninstallService Yes" "/WebsiteUrl http://support.gotoassist.com" "/colClientUiReadyEvent Global\11529802-28A8-4E6B-949B-7AD06A529750" "/sessionTrackingId e0-KG5nL-j4MIscmufldJOkZbEDABFq3" | C:\Users\admin\AppData\Local\GoToAssist Remote Support Customer\g2ax_customer_combined_dll_core_win32_x86_1692.exe | GoToAssist Opener.exe | ||||||||||||
User: admin Company: LogMeIn, Inc. Integrity Level: MEDIUM Description: GoToAssist Exit code: 0 Version: 4.8 Build 1692 Modules
| |||||||||||||||
| 1900 | "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --field-trial-handle=1024,3051062228291859669,8507445655384865596,131072 --enable-features=PasswordImport --lang=en-US --service-sandbox-type=utility --service-request-channel-token=9134514202755082190 --mojo-platform-channel-handle=916 --ignored=" --type=renderer " /prefetch:8 | C:\Program Files\Google\Chrome\Application\chrome.exe | — | chrome.exe | |||||||||||
User: admin Company: Google LLC Integrity Level: LOW Description: Google Chrome Exit code: 0 Version: 75.0.3770.100 Modules
| |||||||||||||||
| 2084 | "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --field-trial-handle=1024,3051062228291859669,8507445655384865596,131072 --enable-features=PasswordImport --lang=en-US --service-sandbox-type=network --service-request-channel-token=14683483907905185838 --mojo-platform-channel-handle=1636 /prefetch:8 | C:\Program Files\Google\Chrome\Application\chrome.exe | chrome.exe | ||||||||||||
User: admin Company: Google LLC Integrity Level: MEDIUM Description: Google Chrome Exit code: 0 Version: 75.0.3770.100 Modules
| |||||||||||||||
| 2116 | "C:\Users\admin\AppData\Local\Temp\LogMeInInc\GoToAssist Remote Support Customer\1692\g2aA0FA.tmp\g2ax_installer_customer_admin.exe" "/Action Join" "/Debug On" "/EGWAddress 216.115.218.197" "/EGWDNS egw1.express.gotoassist.com" "/EGWPort 8200,80,443" "/LoaderPath C:\Users\admin\AppData\Local\GoToAssist Remote Support Customer\g2ax_customer_combined_dll_core_win32_x86_1692.exe" "/LogLevel Normal" "/LogPath C:\Users\admin\AppData\Local\Temp\LogMeInLogs\GoToAssist Remote Support Customer\1692\20200911_001544\" "/MeetingID 483617160" "/ResourceDll g2ax_customer_resource_win32_x86_en_US.dll" "/RestartReason Start" "/ServiceAllowed Yes" "/StartAsService Yes" "/Stat On" "/StatDb On" "/UninstallService Yes" "/WebsiteUrl http://support.gotoassist.com" "/colClientUiReadyEvent Global\11529802-28A8-4E6B-949B-7AD06A529750" "/sessionTrackingId e0-KG5nL-j4MIscmufldJOkZbEDABFq3" | C:\Users\admin\AppData\Local\Temp\LogMeInInc\GoToAssist Remote Support Customer\1692\g2aA0FA.tmp\g2ax_installer_customer_admin.exe | g2ax_installer_customer.exe | ||||||||||||
User: admin Company: LogMeIn, Inc. Integrity Level: HIGH Description: GoToAssist Exit code: 0 Version: 4.8 Build 1692 Modules
| |||||||||||||||
| (PID) Process: | (2292) chrome.exe | Key: | HKEY_CURRENT_USER\Software\Google\Chrome\BrowserExitCodes |
| Operation: | write | Name: | 2564-13244253292172000 |
Value: 259 | |||
| (PID) Process: | (2564) chrome.exe | Key: | HKEY_CURRENT_USER\Software\Google\Chrome\BLBeacon |
| Operation: | write | Name: | failed_count |
Value: 0 | |||
| (PID) Process: | (2564) chrome.exe | Key: | HKEY_CURRENT_USER\Software\Google\Chrome\BLBeacon |
| Operation: | write | Name: | state |
Value: 2 | |||
| (PID) Process: | (2564) chrome.exe | Key: | HKEY_CURRENT_USER\Software\Google\Chrome\ThirdParty |
| Operation: | write | Name: | StatusCodes |
Value: | |||
| (PID) Process: | (2564) chrome.exe | Key: | HKEY_CURRENT_USER\Software\Google\Chrome\ThirdParty |
| Operation: | write | Name: | StatusCodes |
Value: 01000000 | |||
| (PID) Process: | (2564) chrome.exe | Key: | HKEY_CURRENT_USER\Software\Google\Chrome\BLBeacon |
| Operation: | write | Name: | state |
Value: 1 | |||
| (PID) Process: | (2564) chrome.exe | Key: | HKEY_CURRENT_USER\Software\Google\Update\ClientState\{8A69D345-D564-463c-AFF1-A69D9E530F96} |
| Operation: | write | Name: | dr |
Value: 1 | |||
| (PID) Process: | (2564) chrome.exe | Key: | HKEY_CURRENT_USER\Software\Google\Chrome |
| Operation: | write | Name: | UsageStatsInSample |
Value: 0 | |||
| (PID) Process: | (2564) chrome.exe | Key: | HKEY_CURRENT_USER\Software\Google\Chrome\BrowserExitCodes |
| Operation: | delete value | Name: | 2832-13239195546717773 |
Value: 0 | |||
| (PID) Process: | (2564) chrome.exe | Key: | HKEY_LOCAL_MACHINE\SOFTWARE\Google\Update\ClientStateMedium\{8A69D345-D564-463C-AFF1-A69D9E530F96} |
| Operation: | write | Name: | usagestats |
Value: 0 | |||
PID | Process | Filename | Type | |
|---|---|---|---|---|
| 2564 | chrome.exe | C:\Users\admin\AppData\Local\Google\Chrome\User Data\Crashpad\settings.dat | — | |
MD5:— | SHA256:— | |||
| 2564 | chrome.exe | C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\c81d4e25-03b1-49f6-b47f-6507c69638e3.tmp | — | |
MD5:— | SHA256:— | |||
| 2564 | chrome.exe | C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\data_reduction_proxy_leveldb\000032.dbtmp | — | |
MD5:— | SHA256:— | |||
| 2564 | chrome.exe | C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Session Storage\LOG.old | — | |
MD5:— | SHA256:— | |||
| 2564 | chrome.exe | C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Platform Notifications\LOG.old | — | |
MD5:— | SHA256:— | |||
| 2564 | chrome.exe | C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\LOG.old~RFed973.TMP | text | |
MD5:— | SHA256:— | |||
| 2564 | chrome.exe | C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\LOG.old | text | |
MD5:— | SHA256:— | |||
| 2564 | chrome.exe | C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\shared_proto_db\LOG.old | — | |
MD5:— | SHA256:— | |||
| 2564 | chrome.exe | C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\shared_proto_db\LOG.old~RFedafa.TMP | — | |
MD5:— | SHA256:— | |||
| 2564 | chrome.exe | C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\BudgetDatabase\LOG.old | text | |
MD5:— | SHA256:— | |||
PID | Process | Method | HTTP Code | IP | URL | CN | Type | Size | Reputation |
|---|---|---|---|---|---|---|---|---|---|
2084 | chrome.exe | GET | 200 | 209.85.226.40:80 | http://r3---sn-5hnekn7d.gvt1.com/edgedl/chromewebstore/L2Nocm9tZV9leHRlbnNpb24vYmxvYnMvOWFjQUFXV2lsMkZVdjR5Vk5VZHJTM3E1dw/7919.1028.0.0_pkedcjkdefgpdelpbcmbmeomcjbeemfm.crx?cms_redirect=yes&mh=sX&mip=45.92.228.15&mm=28&mn=sn-5hnekn7d&ms=nvh&mt=1599779541&mv=m&mvi=3&pl=24&shardbypass=yes | US | crx | 834 Kb | whitelisted |
2084 | chrome.exe | GET | 302 | 172.217.16.142:80 | http://redirector.gvt1.com/edgedl/chromewebstore/L2Nocm9tZV9leHRlbnNpb24vYmxvYnMvOWFjQUFXV2lsMkZVdjR5Vk5VZHJTM3E1dw/7919.1028.0.0_pkedcjkdefgpdelpbcmbmeomcjbeemfm.crx | US | html | 524 b | whitelisted |
252 | GoToAssist Opener.exe | GET | 200 | 13.225.84.175:80 | http://ocsp.rootg2.amazontrust.com/MFQwUjBQME4wTDAJBgUrDgMCGgUABBSIfaREXmfqfJR3TkMYnD7O5MhzEgQUnF8A36oB1zArOIiiuG1KnPIRkYMCEwZ%2FlEoqJ83z%2BsKuKwH5CO65xMY%3D | US | der | 1.51 Kb | whitelisted |
252 | GoToAssist Opener.exe | GET | 200 | 93.184.220.29:80 | http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBQQX6Z6gAidtSefNc6DC0OInqPHDQQUD4BhHIIxYdUvKOeNRji0LOHG2eICEAjxiGvEfPLY66okJRLHuBs%3D | US | der | 471 b | whitelisted |
3844 | g2ax_comm_customer.exe | CONNECT | 400 | 216.115.218.197:80 | http://216.115.218.197:443 | US | text | 47 b | unknown |
252 | GoToAssist Opener.exe | GET | 200 | 13.225.84.145:80 | http://ocsp.rootca1.amazontrust.com/MFQwUjBQME4wTDAJBgUrDgMCGgUABBRPWaOUU8%2B5VZ5%2Fa9jFTaU9pkK3FAQUhBjMhTTsvAyUlC4IWZzHshBOCggCEwZ%2FlFeFh%2Bisd96yUzJbvJmLVg0%3D | US | der | 1.39 Kb | shared |
252 | GoToAssist Opener.exe | GET | 200 | 93.184.220.29:80 | http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSAUQYBMq2awn1Rh6Doh%2FsBYgFV7gQUA95QNVbRTLtm8KPiGxvDl7I90VUCEAH9o%2BtuynXIiEOLckvPvJE%3D | US | der | 471 b | whitelisted |
3844 | g2ax_comm_customer.exe | CONNECT | 400 | 216.115.218.197:80 | http://216.115.218.197:443 | US | text | 47 b | unknown |
PID | Process | IP | Domain | ASN | CN | Reputation |
|---|---|---|---|---|---|---|
2084 | chrome.exe | 216.58.206.14:443 | sb-ssl.google.com | Google Inc. | US | whitelisted |
2084 | chrome.exe | 172.217.23.163:443 | clientservices.googleapis.com | Google Inc. | US | whitelisted |
2084 | chrome.exe | 216.115.218.200:443 | fastsupport.gotoassist.com | Mobility Apps division | US | unknown |
2084 | chrome.exe | 172.217.22.109:443 | accounts.google.com | Google Inc. | US | whitelisted |
2084 | chrome.exe | 209.85.226.40:80 | r3---sn-5hnekn7d.gvt1.com | Google Inc. | US | whitelisted |
252 | GoToAssist Opener.exe | 216.219.119.91:443 | launch.getgo.com | Mobility Apps division | US | unknown |
252 | GoToAssist Opener.exe | 93.184.220.29:80 | ocsp.digicert.com | MCI Communications Services, Inc. d/b/a Verizon Business | US | whitelisted |
2084 | chrome.exe | 172.217.22.78:443 | clients2.google.com | Google Inc. | US | whitelisted |
2084 | chrome.exe | 172.217.16.142:80 | redirector.gvt1.com | Google Inc. | US | whitelisted |
2084 | chrome.exe | 172.217.18.3:443 | ssl.gstatic.com | Google Inc. | US | whitelisted |
Domain | IP | Reputation |
|---|---|---|
fastsupport.gotoassist.com |
| unknown |
clientservices.googleapis.com |
| whitelisted |
accounts.google.com |
| shared |
launch.getgo.com |
| whitelisted |
clients1.google.com |
| whitelisted |
www.google.com |
| malicious |
sb-ssl.google.com |
| whitelisted |
ssl.gstatic.com |
| whitelisted |
clients2.google.com |
| whitelisted |
redirector.gvt1.com |
| whitelisted |
Process | Message |
|---|---|
GoToAssist Opener.exe | C:\Windows\system32\BCRYPTPRIMITIVES.DLL |
GoToAssist Opener.exe | preLoadDllsFromSystem()
|
GoToAssist Opener.exe | |
GoToAssist Opener.exe | setSafeDllSearchPath()
|
GoToAssist Opener.exe | C:\Windows\system32\MSVCRT.DLL |
GoToAssist Opener.exe | |
GoToAssist Opener.exe | C:\Windows\system32\COMBASE.DLL |
GoToAssist Opener.exe | |
GoToAssist Opener.exe | |
GoToAssist Opener.exe | |