Malware analysis Attention Required (Sync Error)-Automated system sync failed81444 PM.msg Malicious activity

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File name:	Attention Required (Sync Error)-Automated system sync failed81444 PM.msg
Full analysis:	https://app.any.run/tasks/3d5e350c-b8e7-4eaf-ac94-64fa30829b15
Verdict:	Malicious activity
Analysis date:	May 16, 2025, 05:44:35
OS:	Windows 10 Professional (build: 19044, 64 bit)
Tags:	phishing phish-url
Indicators:
MIME:	application/vnd.ms-outlook
File info:	CDFV2 Microsoft Outlook Message
MD5:	E9287935061380613F2D76C26123CBBD
SHA1:	A065DD805966DA79F21F2E862988800104EBA89B
SHA256:	E69CF723255B5C186B4C9F5BE5BE291EB8C6B1DEFD998C2441DC733BE3391ED7
SSDEEP:	768:3E4AG4k7MKzsK9XhTAy2pLEfc0lA0P37rLZaAQk40SASypsK4xRq2Di:U4j77TLqEfAOb0AQsS26

ANY.RUN is an interactive service which provides full access to the guest system. Information in this report could be distorted by user actions and is provided for user acknowledgement as it is. ANY.RUN does not guarantee maliciousness or safety of the content.

Launch configuration

Task duration:: 60 seconds
Heavy Evasion option:: off
Network geolocation:: off
Additional time used:: none
MITM proxy:: off
Privacy:: Public submission
Fakenet option:: off
Route via Tor:: off
Autoconfirmation of UAC:: on
Network:: on

Software preset

Internet Explorer 11.3636.19041.0
Adobe Acrobat (64-bit) (23.001.20093)
Adobe Flash Player 32 NPAPI (32.0.0.465)
Adobe Flash Player 32 PPAPI (32.0.0.465)
CCleaner (6.20)
FileZilla 3.65.0 (3.65.0)
Google Chrome (122.0.6261.70)
Google Update Helper (1.3.36.51)
Java 8 Update 271 (64-bit) (8.0.2710.9)
Java Auto Updater (2.8.271.9)
Microsoft Edge (122.0.2365.59)
Microsoft Edge Update (1.3.185.17)
Microsoft Office Professional 2019 - de-de (16.0.16026.20146)
Microsoft Office Professional 2019 - en-us (16.0.16026.20146)
Microsoft Office Professional 2019 - es-es (16.0.16026.20146)
Microsoft Office Professional 2019 - it-it (16.0.16026.20146)
Microsoft Office Professional 2019 - ja-jp (16.0.16026.20146)
Microsoft Office Professional 2019 - ko-kr (16.0.16026.20146)
Microsoft Office Professional 2019 - pt-br (16.0.16026.20146)
Microsoft Office Professional 2019 - tr-tr (16.0.16026.20146)
Microsoft Office Professionnel 2019 - fr-fr (16.0.16026.20146)
Microsoft Office профессиональный 2019 - ru-ru (16.0.16026.20146)
Microsoft OneNote - en-us (16.0.16026.20146)
Microsoft Update Health Tools (3.74.0.0)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (12.0.30501.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (12.0.21005)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (12.0.21005)
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.36.32532 (14.36.32532.0)
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.36.32532 (14.36.32532.0)
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.36.32532 (14.36.32532)
Mozilla Firefox (x64 en-US) (123.0)
Mozilla Maintenance Service (123.0)
Notepad++ (64-bit x64) (7.9.1)
Office 16 Click-to-Run Extensibility Component (16.0.15726.20202)
Office 16 Click-to-Run Licensing Component (16.0.16026.20146)
Office 16 Click-to-Run Localization Component (16.0.15726.20202)
Office 16 Click-to-Run Localization Component (16.0.15928.20198)
PowerShell 7-x64 (7.3.5.0)
Skype version 8.104 (8.104)
Update for Windows 10 for x64-based Systems (KB4023057) (2.59.0.0)
Update for Windows 10 for x64-based Systems (KB4023057) (2.63.0.0)
Update for Windows 10 for x64-based Systems (KB4480730) (2.55.0.0)
Update for Windows 10 for x64-based Systems (KB5001716) (8.93.0.0)
VLC media player (3.0.11)
WinRAR 5.91 (64-bit) (5.91.0)
Windows PC Health Check (3.6.2204.08001)

Hotfixes

Client LanguagePack Package
DotNetRollup
DotNetRollup 481
FodMetadata Package
Foundation Package
Hello Face Package
InternetExplorer Optional Package
KB5003791
KB5011048
KB5015684
KB5033052
LanguageFeatures Basic en us Package
LanguageFeatures Handwriting en us Package
LanguageFeatures OCR en us Package
LanguageFeatures Speech en us Package
LanguageFeatures TextToSpeech en us Package
MSPaint FoD Package
MediaPlayer Package
Microsoft OneCore ApplicationModel Sync Desktop FOD Package
Microsoft OneCore DirectX Database FOD Package
NetFx3 OnDemand Package
Notepad FoD Package
OpenSSH Client Package
PowerShell ISE FOD Package
Printing PMCPPC FoD Package
Printing WFS FoD Package
ProfessionalEdition
QuickAssist Package
RollupFix
ServicingStack
ServicingStack 3989
StepsRecorder Package
TabletPCMath Package
UserExperience Desktop Package
WordPad FoD Package

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MALICIOUS
- Suspicious URL found
  - OUTLOOK.EXE (PID: 6480)
SUSPICIOUS
No suspicious indicators.
INFO
No info indicators.

Find more information about signature artifacts and mapping to MITRE ATT&CK™ MATRIX at the full report

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No Malware configuration.

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TRiD

.msg	\|	Outlook Message (58.9)
.oft	\|	Outlook Form Template (34.4)

No data.

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All screenshots are available in the full report

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Total processes

134

Monitored processes

Malicious processes

Suspicious processes

Behavior graph

Click at the process to see the details

Process information

PID

CMD

Path

Indicators

Parent process

728

"C:\WINDOWS\System32\SLUI.exe" RuleId=3482d82e-ca2c-4e1f-8864-da0267b484b2;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=TimerEvent

C:\Windows\System32\slui.exe

—

SppExtComObj.Exe

User:

NETWORK SERVICE

Company:

Microsoft Corporation

Integrity Level:

SYSTEM

Description:

Windows Activation Client

Version:

10.0.19041.1 (WinBuild.160101.0800)

Modules

Images
c:\windows\system32\slui.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\bcrypt.dll
c:\windows\system32\user32.dll

1088

C:\WINDOWS\system32\SppExtComObj.exe -Embedding

C:\Windows\System32\SppExtComObj.Exe

—

svchost.exe

User:

NETWORK SERVICE

Company:

Microsoft Corporation

Integrity Level:

SYSTEM

Description:

KMS Connection Broker

Version:

10.0.19041.3996 (WinBuild.160101.0800)

Modules

Images
c:\windows\system32\sppextcomobj.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\bcrypt.dll
c:\windows\system32\oleaut32.dll

6480

"C:\Program Files\Microsoft Office\Root\Office16\OUTLOOK.EXE" /f "C:\Users\admin\AppData\Local\Temp\Attention Required (Sync Error)-Automated system sync failed81444 PM.msg"

C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE

explorer.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

Microsoft Outlook

Version:

16.0.16026.20146

Modules

Images
c:\program files\microsoft office\root\office16\outlook.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\apphelp.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll

7708

"C:\Program Files\Microsoft Office\root\VFS\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\ai.exe" "BC595E8E-F9EE-460F-BA4E-06F6D008C639" "E85BF8C2-1105-4A17-9394-9F379137431E" "6480"

C:\Program Files\Microsoft Office\root\VFS\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\ai.exe

—

OUTLOOK.EXE

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

Artificial Intelligence (AI) Host for the Microsoft® Windows® Operating System and Platform x64.

Version:

0.12.2.0

Modules

Images
c:\program files\microsoft office\root\vfs\programfilescommonx64\microsoft shared\office16\ai.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files\common files\microsoft shared\clicktorun\appvisvsubsystems64.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\program files\common files\microsoft shared\clicktorun\c2r64.dll

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Total events

9 524

Read events

9 153

Write events

321

Delete events

Modification events


(PID) Process:	(6480) OUTLOOK.EXE	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Common\ClientTelemetry\Sampling
Operation:	write	Name:	6
Value: 01941A000000001000B24E9A3E06000000000000000600000000000000
(PID) Process:	(6480) OUTLOOK.EXE	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Common\CrashPersistence\OUTLOOK\6480
Operation:	write	Name:	0
Value: 0B0E101A1295A6EB92814BB8B0F0BC3EE48406230046C3FA9587DAC4F1ED016A04102400449A7D64B29D01008500A907556E6B6E6F776EC906022222CA0DC2190000C91003783634C511D032D2120B6F00750074006C006F006F006B002E00650078006500C51620C517808004C91808323231322D44656300
(PID) Process:	(6480) OUTLOOK.EXE	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Diagnostics
Operation:	delete value	Name:	BootCommand
Value:
(PID) Process:	(6480) OUTLOOK.EXE	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Diagnostics
Operation:	delete value	Name:	BootFailureCount
Value:
(PID) Process:	(6480) OUTLOOK.EXE	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Diagnostics\BootDiagnosticsDataPreviousSession
Operation:	delete key	Name:	(default)
Value:
(PID) Process:	(6480) OUTLOOK.EXE	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Diagnostics\BootDiagnosticsDataPreviousSession
Operation:	write	Name:	CantBootResolution
Value: BootSuccess
(PID) Process:	(6480) OUTLOOK.EXE	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Diagnostics\BootDiagnosticsDataPreviousSession
Operation:	write	Name:	ProfileBeingOpened
Value: Outlook
(PID) Process:	(6480) OUTLOOK.EXE	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Diagnostics\BootDiagnosticsDataPreviousSession
Operation:	write	Name:	SessionId
Value: C3D8E96E-C1AF-4750-8D52-F4E28119C131
(PID) Process:	(6480) OUTLOOK.EXE	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Diagnostics\BootDiagnosticsDataPreviousSession
Operation:	write	Name:	BootDiagnosticsLogFile
Value: C:\Users\admin\AppData\Local\Temp\Outlook Logging\OUTLOOK_16_0_16026_20146-20240718T1116060318-1644.etl
(PID) Process:	(6480) OUTLOOK.EXE	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Diagnostics
Operation:	delete value	Name:	ProfileBeingOpened
Value:

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Executable files

Suspicious files

Text files

Unknown types

Dropped files

PID	Process	Filename		Type
6480	OUTLOOK.EXE	C:\Users\admin\Documents\Outlook Files\Outlook1.pst		—
		MD5:—	SHA256:—
6480	OUTLOOK.EXE	C:\Users\admin\AppData\Local\Microsoft\TokenBroker\Cache\089d66ba04a8cec4bdc5267f42f39cf84278bb67.tbres		binary
		MD5:83789E149ACA55596A5139096E16AC64	SHA256:4C30177728347D0832BBDE3464A878E059FAC33E0B4E37387FAC2D63E9A30C26
6480	OUTLOOK.EXE	C:\Users\admin\AppData\Local\Microsoft\Office\16.0\WebServiceCache\AllUsers\officeclient.microsoft.com\ECF10777-20A8-4053-A569-81202B0662E5		xml
		MD5:212B66268EB24F4CBBF07B4CE3C42AA8	SHA256:7EA3D7C15D3D3FF82F5EEAE4CCF213DC9DABC4D167586AC39884D89A75B57B49
6480	OUTLOOK.EXE	C:\Users\admin\AppData\LocalLow\Microsoft\CryptnetUrlCache\MetaData\E2C6CBAF0AF08CF203BA74BF0D0AB6D5_CBDCCBFE4F7A916411C1E69BDD97BB04		binary
		MD5:5D0329F520D814E2998DFAF0AFE7B186	SHA256:5D7672CB99C5F900DF27A6D80A07BF5155DC72BCD6833B689B9E2472E3AE0367
6480	OUTLOOK.EXE	C:\Users\admin\AppData\Local\Microsoft\Outlook\RoamCache\Stream_TableViewPreviewPrefs_2_590DE60D412C564FA7AC4007A0C6F679.dat		xml
		MD5:0E092DB99AEE99FDFF9B5B222C732CFD	SHA256:D1614AD99ADED9F6F5C1BE7FE7FFA5124BD04A526580DA3818EA8A954E852AA6
6480	OUTLOOK.EXE	C:\Users\admin\AppData\LocalLow\Microsoft\CryptnetUrlCache\MetaData\E2C6CBAF0AF08CF203BA74BF0D0AB6D5_363582827213C09529A76F35FB615187		binary
		MD5:786E252BBA929359705CCA121E4D486C	SHA256:4FD64E27CA2940C67BA086A18F1A27343066BC46DAF658484E17FA3EBD87D550
6480	OUTLOOK.EXE	C:\Users\admin\AppData\Local\Microsoft\Office\16.0\AddInClassifierCache\OfficeSharedEntitiesUpdated.bin		text
		MD5:DF51EC495B9DB70E7CEDAA715899D0E8	SHA256:19B48442FEBF38DAB544CEC99A7BD911A1E92CC41A10C7840C4F7730D3711775
6480	OUTLOOK.EXE	C:\Users\admin\AppData\LocalLow\Microsoft\CryptnetUrlCache\Content\E2C6CBAF0AF08CF203BA74BF0D0AB6D5_CBDCCBFE4F7A916411C1E69BDD97BB04		binary
		MD5:9C94C95F8906444CE6526BB6982C362B	SHA256:229ADC643EB49812F7F0DBC27D7846D55E3B98F4D82266365BC88E66033A7AA8
6480	OUTLOOK.EXE	C:\Users\admin\AppData\Roaming\Microsoft\Templates\~$rmalEmail.dotm		binary
		MD5:466B7D45FEEBF8546D11EE643439A402	SHA256:5EBC7DE7AE9427C79417D6FDE2CE8041ECDB3CF4B38CD76AA5CF52A7D05C31CB
6480	OUTLOOK.EXE	C:\Users\admin\AppData\Local\Microsoft\FontCache\4\PreviewFont\flat_officeFontsPreview_4_41.ttf		binary
		MD5:A807151D5747F6460143DC1FD2C3195F	SHA256:C0C3B354480E34CCC0C25D371B30D0272DB86C786AF6438C217998B0A30E5EB0

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HTTP(S) requests

TCP/UDP connections

DNS requests

Threats

HTTP requests

PID	Process	Method	HTTP Code	IP	URL	CN	Type	Size	Reputation
6544	svchost.exe	GET	200	2.17.190.73:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSAUQYBMq2awn1Rh6Doh%2FsBYgFV7gQUA95QNVbRTLtm8KPiGxvDl7I90VUCEAJ0LqoXyo4hxxe7H%2Fz9DKA%3D	unknown	—	—	whitelisted
—	—	GET	200	23.216.77.6:80	http://crl.microsoft.com/pki/crl/products/MicRooCerAut2011_2011_03_22.crl	unknown	—	—	whitelisted
6480	OUTLOOK.EXE	GET	200	2.17.190.73:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBQ50otx%2Fh0Ztl%2Bz8SiPI7wEWVxDlQQUTiJUIBiV5uNu5g%2F6%2BrkS7QYXjzkCEAUZZSZEml49Gjh0j13P68w%3D	unknown	—	—	whitelisted
—	—	GET	200	184.30.21.171:80	http://www.microsoft.com/pkiops/crl/MicSecSerCA2011_2011-10-18.crl	unknown	—	—	whitelisted
8100	SIHClient.exe	GET	200	184.30.21.171:80	http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Product%20Root%20Certificate%20Authority%202018.crl	unknown	—	—	whitelisted
6480	OUTLOOK.EXE	GET	200	2.17.190.73:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBQ50otx%2Fh0Ztl%2Bz8SiPI7wEWVxDlQQUTiJUIBiV5uNu5g%2F6%2BrkS7QYXjzkCEApDqVCbATUviZV57HIIulA%3D	unknown	—	—	whitelisted
8100	SIHClient.exe	GET	200	184.30.21.171:80	http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Update%20Secure%20Server%20CA%202.1.crl	unknown	—	—	whitelisted

Download PCAP, analyze network streams, HTTP content and a lot more at the full report

Connections

PID	Process	IP	Domain	ASN	CN	Reputation
—	—	51.124.78.146:443	—	MICROSOFT-CORP-MSN-AS-BLOCK	NL	whitelisted
—	—	23.216.77.6:80	crl.microsoft.com	Akamai International B.V.	DE	whitelisted
—	—	184.30.21.171:80	www.microsoft.com	AKAMAI-AS	DE	whitelisted
2104	svchost.exe	51.124.78.146:443	—	MICROSOFT-CORP-MSN-AS-BLOCK	NL	whitelisted
4	System	192.168.100.255:138	—	—	—	whitelisted
3216	svchost.exe	172.211.123.249:443	client.wns.windows.com	MICROSOFT-CORP-MSN-AS-BLOCK	FR	whitelisted
6544	svchost.exe	20.190.160.17:443	login.live.com	MICROSOFT-CORP-MSN-AS-BLOCK	NL	whitelisted
6544	svchost.exe	2.17.190.73:80	ocsp.digicert.com	AKAMAI-AS	DE	whitelisted
6480	OUTLOOK.EXE	52.109.76.240:443	officeclient.microsoft.com	MICROSOFT-CORP-MSN-AS-BLOCK	IE	whitelisted
6480	OUTLOOK.EXE	52.123.131.14:443	ecs.office.com	MICROSOFT-CORP-MSN-AS-BLOCK	US	whitelisted

DNS requests

Domain	IP	Reputation
crl.microsoft.com	23.216.77.6 23.216.77.42 23.216.77.28	whitelisted
www.microsoft.com	184.30.21.171	whitelisted
google.com	142.250.185.174	whitelisted
client.wns.windows.com	172.211.123.249	whitelisted
login.live.com	20.190.160.17 20.190.160.20 20.190.160.3 20.190.160.2 20.190.160.67 40.126.32.138 20.190.160.132 40.126.32.133	whitelisted
ocsp.digicert.com	2.17.190.73	whitelisted
officeclient.microsoft.com	52.109.76.240	whitelisted
ecs.office.com	52.123.131.14 52.123.130.14	whitelisted
settings-win.data.microsoft.com	51.104.136.2 4.231.128.59	whitelisted
fs.microsoft.com	23.212.222.21	whitelisted

Threats

No threats detected

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No debug info

General Info

Attention Required (Sync Error)-Automated system sync failed81444 PM.msg

E9287935061380613F2D76C26123CBBD

A065DD805966DA79F21F2E862988800104EBA89B

E69CF723255B5C186B4C9F5BE5BE291EB8C6B1DEFD998C2441DC733BE3391ED7

768:3E4AG4k7MKzsK9XhTAy2pLEfc0lA0P37rLZaAQk40SASypsK4xRq2Di:U4j77TLqEfAOb0AQsS26

Software environment set and analysis options

Launch configuration

Software preset

Hotfixes

Behavior activities

MALICIOUS

Suspicious URL found

SUSPICIOUS

INFO

Malware configuration

Static information

TRiD

Video and screenshots

Processes

Behavior graph

Specs description

Process information

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Registry activity

Modification events

Files activity

Dropped files

Network activity

HTTP requests

Connections

DNS requests

Threats

Debug output strings