Malware analysis http://downloads.dell.com/serviceability/catalog/SupportAssistAgentCatalog.cab Malicious activity

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URL:	http://downloads.dell.com/serviceability/catalog/SupportAssistAgentCatalog.cab
Full analysis:	https://app.any.run/tasks/cf5b3bfb-bcfb-412e-91c3-b24eb1e19a93
Verdict:	Malicious activity
Analysis date:	February 19, 2019, 10:45:35
OS:	Windows 7 Professional Service Pack 1 (build: 7601, 32 bit)
Indicators:
MD5:	2F9E2EB25917567ED4524DE44673D440
SHA1:	A8292E9D63ACE55A16F5900F41152B0BD347A598
SHA256:	C93394CBCC7736545E0BA20CE6808A894E4B64FAF08030686E41E45FDEA969CA
SSDEEP:	3:N1KaKE4LuJyKINAXAG5cGiECtQZtR08su:CaVJyKmyAG5cT+bR08su

ANY.RUN is an interactive service which provides full access to the guest system. Information in this report could be distorted by user actions and is provided for user acknowledgement as it is. ANY.RUN does not guarantee maliciousness or safety of the content.

Launch configuration

Task duration:: 60 seconds
Heavy Evasion option:: off
Network geolocation:: off
Additional time used:: none
MITM proxy:: off
Privacy:: Public submission
Fakenet option:: off
Route via Tor:: off
Autoconfirmation of UAC:: on
Network:: on

Software preset

Internet Explorer 8.0.7601.17514 undefined
Adobe Acrobat Reader DC MUI (15.023.20070)
Adobe Flash Player 26 ActiveX (26.0.0.131)
Adobe Flash Player 26 NPAPI (26.0.0.131)
Adobe Flash Player 26 PPAPI (26.0.0.131)
Adobe Refresh Manager (1.8.0)
CCleaner (5.35)
FileZilla Client 3.36.0 (3.36.0)
Google Chrome (68.0.3440.106)
Google Update Helper (1.3.33.17)
Java 8 Update 92 (8.0.920.14)
Java Auto Updater (2.8.92.14)
Microsoft .NET Framework 4.6.1 (4.6.01055)
Microsoft Office Access MUI (English) 2010 (14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (14.0.6029.1000)
Microsoft Office Professional 2010 (14.0.6029.1000)
Microsoft Office Proof (English) 2010 (14.0.6029.1000)
Microsoft Office Proof (French) 2010 (14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (14.0.6029.1000)
Microsoft Office Single Image 2010 (14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (14.0.6029.1000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (10.0.40219)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (12.0.30501.0)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (12.0.21005)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (12.0.21005)
Microsoft Visual C++ 2017 Redistributable (x86) - 14.15.26706 (14.15.26706.0)
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.15.26706 (14.15.26706)
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.15.26706 (14.15.26706)
Mozilla Firefox 61.0.2 (x86 en-US) (61.0.2)
Notepad++ (32-bit x86) (7.5.1)
Opera 12.15 (12.15.1748)
Skype version 8.29 (8.29)
VLC media player (2.2.6)
WinRAR 5.60 (32-bit) (5.60.0)

Hotfixes

Client LanguagePack Package
Client Refresh LanguagePack Package
CodecPack Basic Package
Foundation Package
IE Troubleshooters Package
InternetExplorer Optional Package
KB2534111
KB2999226
KB976902
LocalPack AU Package
LocalPack CA Package
LocalPack GB Package
LocalPack US Package
LocalPack ZA Package
ProfessionalEdition
UltimateEdition

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MALICIOUS
No malicious indicators.
SUSPICIOUS
- Starts Internet Explorer
  - MSOXMLED.EXE (PID: 3900)
  - MSOXMLED.EXE (PID: 2176)
INFO
- Changes internet zones settings
  - iexplore.exe (PID: 3460)
  - iexplore.exe (PID: 2972)
  - iexplore.exe (PID: 3360)
- Reads Internet Cache Settings
  - iexplore.exe (PID: 3460)
  - iexplore.exe (PID: 3716)
  - iexplore.exe (PID: 3160)
  - iexplore.exe (PID: 3748)
- Reads settings of System Certificates
  - iexplore.exe (PID: 3460)
- Application launched itself
  - iexplore.exe (PID: 2972)
  - iexplore.exe (PID: 3360)
- Reads internet explorer settings
  - iexplore.exe (PID: 2716)
  - iexplore.exe (PID: 3096)

Find more information about signature artifacts and mapping to MITRE ATT&CK™ MATRIX at the full report

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No Malware configuration.

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No data.

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All screenshots are available in the full report

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Total processes

Monitored processes

Malicious processes

Suspicious processes

Behavior graph

Click at the process to see the details

Process information

PID

CMD

Path

Indicators

Parent process

2176

"C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLED.EXE" /verb open "C:\Users\admin\AppData\Local\Temp\Rar$DIa3944.20585\SupportAssistAgentConfiguration.xml"

C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLED.EXE

—

WinRAR.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

XML Editor

Exit code:

Version:

14.0.4750.1000

Modules

Images
c:\program files\common files\microsoft shared\office14\msoxmled.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\user32.dll
c:\windows\system32\gdi32.dll
c:\windows\system32\lpk.dll
c:\windows\system32\usp10.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\advapi32.dll

2716

"C:\Program Files\Internet Explorer\iexplore.exe" SCODEF:3360 CREDAT:14337

C:\Program Files\Internet Explorer\iexplore.exe

—

iexplore.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

Internet Explorer

Exit code:

Version:

8.00.7600.16385 (win7_rtm.090713-1255)

Modules

Images
c:\program files\internet explorer\iexplore.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\user32.dll
c:\windows\system32\gdi32.dll

2972

"C:\Program Files\Internet Explorer\iexplore.exe" -nohome

C:\Program Files\Internet Explorer\iexplore.exe

MSOXMLED.EXE

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

Internet Explorer

Exit code:

Version:

8.00.7600.16385 (win7_rtm.090713-1255)

Modules

Images
c:\program files\internet explorer\iexplore.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\user32.dll
c:\windows\system32\gdi32.dll

3096

"C:\Program Files\Internet Explorer\iexplore.exe" SCODEF:2972 CREDAT:14337

C:\Program Files\Internet Explorer\iexplore.exe

—

iexplore.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

Internet Explorer

Exit code:

Version:

8.00.7600.16385 (win7_rtm.090713-1255)

Modules

Images
c:\program files\internet explorer\iexplore.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\user32.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\gdi32.dll

3160

"C:\Program Files\Internet Explorer\iexplore.exe" SCODEF:2972 CREDAT:71937

C:\Program Files\Internet Explorer\iexplore.exe

—

iexplore.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

LOW

Description:

Internet Explorer

Exit code:

Version:

8.00.7600.16385 (win7_rtm.090713-1255)

Modules

Images
c:\program files\internet explorer\iexplore.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\gdi32.dll
c:\windows\system32\user32.dll

3360

"C:\Program Files\Internet Explorer\iexplore.exe" -nohome

C:\Program Files\Internet Explorer\iexplore.exe

MSOXMLED.EXE

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

Internet Explorer

Exit code:

Version:

8.00.7600.16385 (win7_rtm.090713-1255)

Modules

Images
c:\program files\internet explorer\iexplore.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\user32.dll
c:\windows\system32\gdi32.dll

3460

"C:\Program Files\Internet Explorer\iexplore.exe" -nohome

C:\Program Files\Internet Explorer\iexplore.exe

explorer.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

Internet Explorer

Exit code:

Version:

8.00.7600.16385 (win7_rtm.090713-1255)

Modules

Images
c:\program files\internet explorer\iexplore.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\user32.dll
c:\windows\system32\gdi32.dll

3716

"C:\Program Files\Internet Explorer\iexplore.exe" SCODEF:3460 CREDAT:71937

C:\Program Files\Internet Explorer\iexplore.exe

iexplore.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

LOW

Description:

Internet Explorer

Exit code:

Version:

8.00.7600.16385 (win7_rtm.090713-1255)

Modules

Images
c:\program files\internet explorer\iexplore.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\user32.dll
c:\windows\system32\gdi32.dll

3748

"C:\Program Files\Internet Explorer\iexplore.exe" SCODEF:3360 CREDAT:71937

C:\Program Files\Internet Explorer\iexplore.exe

—

iexplore.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

LOW

Description:

Internet Explorer

Exit code:

Version:

8.00.7600.16385 (win7_rtm.090713-1255)

Modules

Images
c:\program files\internet explorer\iexplore.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\user32.dll
c:\windows\system32\gdi32.dll

3900

"C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLED.EXE" /verb open "C:\Users\admin\AppData\Local\Temp\Rar$DIa3944.19284\SupportAssistAgentCatalog.xml"

C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLED.EXE

—

WinRAR.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

XML Editor

Exit code:

Version:

14.0.4750.1000

Modules

Images
c:\program files\common files\microsoft shared\office14\msoxmled.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\user32.dll
c:\windows\system32\gdi32.dll
c:\windows\system32\lpk.dll
c:\windows\system32\usp10.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\advapi32.dll

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Total events

2 563

Read events

2 371

Write events

187

Delete events

Modification events


(PID) Process:	(3460) iexplore.exe	Key:	HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main
Operation:	write	Name:	CompatibilityFlags
Value: 0
(PID) Process:	(3460) iexplore.exe	Key:	HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap
Operation:	write	Name:	UNCAsIntranet
Value: 0
(PID) Process:	(3460) iexplore.exe	Key:	HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap
Operation:	write	Name:	AutoDetect
Value: 1
(PID) Process:	(3460) iexplore.exe	Key:	HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones
Operation:	write	Name:	SecuritySafe
Value: 1
(PID) Process:	(3460) iexplore.exe	Key:	HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
Operation:	write	Name:	ProxyEnable
Value: 0
(PID) Process:	(3460) iexplore.exe	Key:	HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Connections
Operation:	write	Name:	SavedLegacySettings
Value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
(PID) Process:	(3460) iexplore.exe	Key:	HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Recovery\Active
Operation:	write	Name:	{8600563D-3433-11E9-BEEC-5254004A04AF}
Value: 0
(PID) Process:	(3460) iexplore.exe	Key:	HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2670000A-7350-4F3C-8081-5663EE0C6C49}\iexplore
Operation:	write	Name:	Type
Value: 4
(PID) Process:	(3460) iexplore.exe	Key:	HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2670000A-7350-4F3C-8081-5663EE0C6C49}\iexplore
Operation:	write	Name:	Count
Value: 3
(PID) Process:	(3460) iexplore.exe	Key:	HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2670000A-7350-4F3C-8081-5663EE0C6C49}\iexplore
Operation:	write	Name:	Time
Value: E3070200020013000A002D0034004801

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Executable files

Suspicious files

Text files

Unknown types

Dropped files

PID	Process	Filename		Type
3460	iexplore.exe	C:\Users\admin\AppData\Local\Temp\~DF4FBAC5A3E22C191D.TMP		—
		MD5:—	SHA256:—
3460	iexplore.exe	C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\R9ZEWH8D\favicon[1].ico		—
		MD5:—	SHA256:—
3460	iexplore.exe	C:\Users\admin\AppData\LocalLow\Microsoft\Internet Explorer\Services\search_{0633EE93-D776-472f-A0FF-E1416B8B2E3A}.ico		—
		MD5:—	SHA256:—
3460	iexplore.exe	C:\Users\admin\AppData\Local\Temp\~DF0C27FD4EF20EC1DF.TMP		—
		MD5:—	SHA256:—
3460	iexplore.exe	C:\Users\admin\AppData\Local\Microsoft\Internet Explorer\Recovery\Active\RecoveryStore.{8600563D-3433-11E9-BEEC-5254004A04AF}.dat		—
		MD5:—	SHA256:—
2972	iexplore.exe	C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0UU90R59\favicon[1].ico		—
		MD5:—	SHA256:—
2972	iexplore.exe	C:\Users\admin\AppData\LocalLow\Microsoft\Internet Explorer\Services\search_{0633EE93-D776-472f-A0FF-E1416B8B2E3A}.ico		—
		MD5:—	SHA256:—
2972	iexplore.exe	C:\Users\admin\AppData\Local\Temp\~DF30682F1E16D4010C.TMP		—
		MD5:—	SHA256:—
2972	iexplore.exe	C:\Users\admin\AppData\Local\Temp\~DF9851609BD64D7657.TMP		—
		MD5:—	SHA256:—
2972	iexplore.exe	C:\Users\admin\AppData\Local\Temp\~DFB4237F4312F1E995.TMP		—
		MD5:—	SHA256:—

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HTTP(S) requests

TCP/UDP connections

DNS requests

Threats

HTTP requests

PID	Process	Method	HTTP Code	IP	URL	CN	Type	Size	Reputation
3716	iexplore.exe	GET	200	2.19.34.42:80	http://downloads.dell.com/serviceability/catalog/SupportAssistAgentCatalog.cab	unknown	compressed	6.73 Kb	whitelisted
2972	iexplore.exe	GET	200	204.79.197.200:80	http://www.bing.com/favicon.ico	US	image	237 b	whitelisted
3360	iexplore.exe	GET	200	204.79.197.200:80	http://www.bing.com/favicon.ico	US	image	237 b	whitelisted
3460	iexplore.exe	GET	200	13.107.21.200:80	http://www.bing.com/favicon.ico	US	image	237 b	whitelisted

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Connections

PID	Process	IP	Domain	ASN	CN	Reputation
3460	iexplore.exe	204.79.197.200:80	www.bing.com	Microsoft Corporation	US	whitelisted
3716	iexplore.exe	2.19.34.42:80	downloads.dell.com	Akamai International B.V.	—	whitelisted
3460	iexplore.exe	13.107.21.200:80	www.bing.com	Microsoft Corporation	US	whitelisted
2972	iexplore.exe	204.79.197.200:80	www.bing.com	Microsoft Corporation	US	whitelisted
3360	iexplore.exe	204.79.197.200:80	www.bing.com	Microsoft Corporation	US	whitelisted

DNS requests

Domain	IP	Reputation
www.bing.com	204.79.197.200 13.107.21.200	whitelisted
downloads.dell.com	2.19.34.42	whitelisted

Threats

No threats detected

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No debug info

General Info

http://downloads.dell.com/serviceability/catalog/SupportAssistAgentCatalog.cab

2F9E2EB25917567ED4524DE44673D440

A8292E9D63ACE55A16F5900F41152B0BD347A598

C93394CBCC7736545E0BA20CE6808A894E4B64FAF08030686E41E45FDEA969CA

3:N1KaKE4LuJyKINAXAG5cGiECtQZtR08su:CaVJyKmyAG5cT+bR08su

Software environment set and analysis options

Launch configuration

Software preset

Hotfixes

Behavior activities

MALICIOUS

SUSPICIOUS

Starts Internet Explorer

INFO

Changes internet zones settings

Reads Internet Cache Settings

Reads settings of System Certificates

Application launched itself

Reads internet explorer settings

Malware configuration

Static information

Video and screenshots

Processes

Behavior graph

Specs description

Process information

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Registry activity

Modification events

Files activity

Dropped files

Network activity

HTTP requests

Connections

DNS requests

Threats

Debug output strings