| URL: | downloads.dell.com/serviceability/Catalog/SupportAssistx64-4.0.3.61632.msi |
| Full analysis: | https://app.any.run/tasks/115909a8-9f33-481f-8435-b7f64b81739c |
| Verdict: | Malicious activity |
| Analysis date: | July 19, 2024, 12:53:01 |
| OS: | Windows 10 Professional (build: 19045, 64 bit) |
| Indicators: | |
| MD5: | E3D9A87359898EA6A5AF2899AE164B50 |
| SHA1: | 3198687962104AEF04F6CA641E829FF3F7933077 |
| SHA256: | C56BD2C39B80E4275410E8493A1173FA9132636C766E7C6E05B11633FB116915 |
| SSDEEP: | 3:ZKLLuJyKINAXAG5c9JpQZtRRRInALIL:ZpJyKmyAG5cz+bR3uHL |
PID | CMD | Path | Indicators | Parent process | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 544 | C:\Users\admin\AppData\Local\Temp\{B6787B8D-72E8-41CD-9C72-9B2910FBD34A}\_isB877.exe {EFB7539B-24F3-46B6-AF6E-3B021B51EFEF}:{E2F04A7B-9C22-43E8-A54B-B8F194474C06} | C:\Users\admin\AppData\Local\Temp\{B6787B8D-72E8-41CD-9C72-9B2910FBD34A}\_isB877.exe | — | msiexec.exe | |||||||||||
User: admin Company: Flexera Integrity Level: MEDIUM Description: InstallShield (R) 64-bit Setup Engine Exit code: 0 Version: 29.0.111 Modules
| |||||||||||||||
| 568 | "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=entity_extraction_service.mojom.Extractor --lang=en-US --service-sandbox-type=entity_extraction --onnx-enabled-for-ee --no-appcompat-clear --mojo-platform-channel-handle=5200 --field-trial-handle=2332,i,9481091834491473891,12253706260936647221,262144 --variations-seed-version /prefetch:8 | C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe | — | msedge.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: LOW Description: Microsoft Edge Exit code: 0 Version: 122.0.2365.59 Modules
| |||||||||||||||
| 684 | "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=chrome.mojom.ProfileImport --lang=en-US --service-sandbox-type=none --no-appcompat-clear --mojo-platform-channel-handle=6640 --field-trial-handle=2332,i,9481091834491473891,12253706260936647221,262144 --variations-seed-version /prefetch:8 | C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe | — | msedge.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: MEDIUM Description: Microsoft Edge Exit code: 0 Version: 122.0.2365.59 Modules
| |||||||||||||||
| 1456 | C:\Windows\syswow64\MsiExec.exe -Embedding D4D6EE4A2726CB99251A333139CC47E9 C | C:\Windows\SysWOW64\msiexec.exe | msiexec.exe | ||||||||||||
User: admin Company: Microsoft Corporation Integrity Level: MEDIUM Description: Windows® installer Exit code: 0 Version: 5.0.19041.3636 (WinBuild.160101.0800) Modules
| |||||||||||||||
| 1652 | "C:\Program Files\Mozilla Firefox\firefox.exe" -contentproc --channel=4672 -childID 2 -isForBrowser -prefsHandle 4664 -prefMapHandle 4660 -prefsLen 36263 -prefMapSize 244343 -jsInitHandle 1200 -jsInitLen 235124 -parentBuildID 20240213221259 -win32kLockedDown -appDir "C:\Program Files\Mozilla Firefox\browser" - {c14f3fdc-732f-414a-b7be-c6e92262e9b4} 5252 "\\.\pipe\gecko-crash-server-pipe.5252" 1371cc0cbd0 tab | C:\Program Files\Mozilla Firefox\firefox.exe | — | firefox.exe | |||||||||||
User: admin Company: Mozilla Corporation Integrity Level: LOW Description: Firefox Version: 123.0 Modules
| |||||||||||||||
| 1792 | C:\WINDOWS\System32\slui.exe -Embedding | C:\Windows\System32\slui.exe | — | svchost.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: MEDIUM Description: Windows Activation Client Exit code: 0 Version: 10.0.19041.1 (WinBuild.160101.0800) Modules
| |||||||||||||||
| 1956 | "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --from-ie-to-edge=8 -- "http://downloads.dell.com/serviceability/Catalog/SupportAssistx64-4.0.3.61632.msi" | C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe | iexplore.exe | ||||||||||||
User: admin Company: Microsoft Corporation Integrity Level: MEDIUM Description: Microsoft Edge Version: 122.0.2365.59 Modules
| |||||||||||||||
| 2704 | C:\Users\admin\AppData\Local\Temp\{A4D4826A-9712-404F-9000-C96AA74AB3BB}\_is1ED3.exe {EFB7539B-24F3-46B6-AF6E-3B021B51EFEF}:{6D9945E3-3EF7-441D-B099-E069B73DC762} | C:\Users\admin\AppData\Local\Temp\{A4D4826A-9712-404F-9000-C96AA74AB3BB}\_is1ED3.exe | — | msiexec.exe | |||||||||||
User: admin Company: Flexera Integrity Level: MEDIUM Description: InstallShield (R) 64-bit Setup Engine Exit code: 0 Version: 29.0.111 Modules
| |||||||||||||||
| 2892 | "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=chrome.mojom.UtilWin --lang=en-US --service-sandbox-type=none --no-appcompat-clear --mojo-platform-channel-handle=1268 --field-trial-handle=2332,i,9481091834491473891,12253706260936647221,262144 --variations-seed-version /prefetch:8 | C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe | — | msedge.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: MEDIUM Description: Microsoft Edge Exit code: 0 Version: 122.0.2365.59 Modules
| |||||||||||||||
| 3172 | "C:\Program Files\Mozilla Firefox\firefox.exe" -contentproc --channel=2268 -parentBuildID 20240213221259 -prefsHandle 2260 -prefMapHandle 2256 -prefsLen 30537 -prefMapSize 244343 -win32kLockedDown -appDir "C:\Program Files\Mozilla Firefox\browser" - {cbb68c0b-3270-41c4-ae60-8833e5349eb3} 5252 "\\.\pipe\gecko-crash-server-pipe.5252" 13709081510 socket | C:\Program Files\Mozilla Firefox\firefox.exe | — | firefox.exe | |||||||||||
User: admin Company: Mozilla Corporation Integrity Level: LOW Description: Firefox Version: 123.0 Modules
| |||||||||||||||
| (PID) Process: | (7308) iexplore.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\UrlBlock |
| Operation: | write | Name: | L1WatermarkLowPart |
Value: 0 | |||
| (PID) Process: | (7308) iexplore.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\UrlBlock |
| Operation: | write | Name: | L1WatermarkHighPart |
Value: 0 | |||
| (PID) Process: | (7308) iexplore.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\UrlBlock |
| Operation: | write | Name: | NextCheckForUpdateLowDateTime |
Value: 0 | |||
| (PID) Process: | (7308) iexplore.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\UrlBlock |
| Operation: | write | Name: | NextCheckForUpdateHighDateTime |
Value: 0 | |||
| (PID) Process: | (7308) iexplore.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\UrlBlock |
| Operation: | write | Name: | NextCheckForUpdateLowDateTime |
Value: | |||
| (PID) Process: | (7308) iexplore.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\UrlBlock |
| Operation: | write | Name: | NextCheckForUpdateHighDateTime |
Value: 31119834 | |||
| (PID) Process: | (7308) iexplore.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\Content |
| Operation: | write | Name: | CachePrefix |
Value: | |||
| (PID) Process: | (7308) iexplore.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\Cookies |
| Operation: | write | Name: | CachePrefix |
Value: Cookie: | |||
| (PID) Process: | (7308) iexplore.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\History |
| Operation: | write | Name: | CachePrefix |
Value: Visited: | |||
| (PID) Process: | (7308) iexplore.exe | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main |
| Operation: | write | Name: | CompatibilityFlags |
Value: 0 | |||
PID | Process | Filename | Type | |
|---|---|---|---|---|
| 1956 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\BrowserMetrics\BrowserMetrics-669A61B2-7A4.pma | — | |
MD5:— | SHA256:— | |||
| 1956 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\parcel_tracking_db\LOG.old~RF4293c3.TMP | — | |
MD5:— | SHA256:— | |||
| 1956 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\parcel_tracking_db\LOG.old | — | |
MD5:— | SHA256:— | |||
| 1956 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\discounts_db\LOG.old~RF4293c3.TMP | — | |
MD5:— | SHA256:— | |||
| 1956 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\discounts_db\LOG.old | — | |
MD5:— | SHA256:— | |||
| 1956 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\PersistentOriginTrials\LOG.old~RF4293c3.TMP | — | |
MD5:— | SHA256:— | |||
| 1956 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\PersistentOriginTrials\LOG.old | — | |
MD5:— | SHA256:— | |||
| 1956 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\EdgePushStorageWithConnectTokenAndKey\LOG.old~RF4295f5.TMP | — | |
MD5:— | SHA256:— | |||
| 1956 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\EdgePushStorageWithConnectTokenAndKey\LOG.old | — | |
MD5:— | SHA256:— | |||
| 1956 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\commerce_subscription_db\LOG.old~RF4295f5.TMP | — | |
MD5:— | SHA256:— | |||
PID | Process | Method | HTTP Code | IP | URL | CN | Type | Size | Reputation |
|---|---|---|---|---|---|---|---|---|---|
5252 | firefox.exe | GET | 200 | 34.107.221.82:80 | http://detectportal.firefox.com/canonical.html | unknown | — | — | whitelisted |
5252 | firefox.exe | GET | 200 | 34.107.221.82:80 | http://detectportal.firefox.com/success.txt?ipv4 | unknown | — | — | whitelisted |
5252 | firefox.exe | POST | 200 | 23.32.238.64:80 | http://r10.o.lencr.org/ | unknown | — | — | unknown |
5252 | firefox.exe | POST | 200 | 23.32.238.64:80 | http://r10.o.lencr.org/ | unknown | — | — | unknown |
5252 | firefox.exe | POST | 200 | 23.32.238.27:80 | http://r3.o.lencr.org/ | unknown | — | — | unknown |
5252 | firefox.exe | POST | 200 | 23.32.238.64:80 | http://r10.o.lencr.org/ | unknown | — | — | unknown |
5252 | firefox.exe | POST | 200 | 23.32.238.64:80 | http://r10.o.lencr.org/ | unknown | — | — | unknown |
5252 | firefox.exe | POST | 200 | 23.32.238.27:80 | http://r11.o.lencr.org/ | unknown | — | — | unknown |
5252 | firefox.exe | POST | 200 | 142.250.185.99:80 | http://o.pki.goog/wr2 | unknown | — | — | unknown |
5252 | firefox.exe | POST | 200 | 23.32.238.27:80 | http://r11.o.lencr.org/ | unknown | — | — | unknown |
PID | Process | IP | Domain | ASN | CN | Reputation |
|---|---|---|---|---|---|---|
4 | System | 192.168.100.255:137 | — | — | — | whitelisted |
4032 | svchost.exe | 239.255.255.250:1900 | — | — | — | whitelisted |
4716 | svchost.exe | 20.190.159.71:443 | login.live.com | MICROSOFT-CORP-MSN-AS-BLOCK | IE | whitelisted |
4 | System | 192.168.100.255:138 | — | — | — | whitelisted |
5620 | MoUsoCoreWorker.exe | 4.231.128.59:443 | settings-win.data.microsoft.com | MICROSOFT-CORP-MSN-AS-BLOCK | IE | whitelisted |
7856 | svchost.exe | 4.209.33.156:443 | — | MICROSOFT-CORP-MSN-AS-BLOCK | US | unknown |
1956 | msedge.exe | 239.255.255.250:1900 | — | — | — | whitelisted |
7076 | msedge.exe | 13.107.42.16:443 | config.edge.skype.com | MICROSOFT-CORP-MSN-AS-BLOCK | US | whitelisted |
7076 | msedge.exe | 204.79.197.239:443 | edge.microsoft.com | MICROSOFT-CORP-MSN-AS-BLOCK | US | unknown |
7076 | msedge.exe | 13.107.246.45:443 | edge-mobile-static.azureedge.net | MICROSOFT-CORP-MSN-AS-BLOCK | US | unknown |
Domain | IP | Reputation |
|---|---|---|
login.live.com |
| whitelisted |
settings-win.data.microsoft.com |
| whitelisted |
google.com |
| whitelisted |
config.edge.skype.com |
| whitelisted |
downloads.dell.com |
| whitelisted |
edge.microsoft.com |
| whitelisted |
edge-mobile-static.azureedge.net |
| whitelisted |
business.bing.com |
| whitelisted |
bzib.nelreports.net |
| whitelisted |
edgeservices.bing.com |
| whitelisted |