File name:

itsp.installer(1).exe

Full analysis: https://app.any.run/tasks/122ec1a4-95dd-4edf-81d3-ab61d7cc665d
Verdict: Malicious activity
Analysis date: February 13, 2019, 13:59:24
OS: Windows 7 Professional Service Pack 1 (build: 7601, 32 bit)
Indicators:
MIME: application/x-dosexec
File info: PE32 executable (GUI) Intel 80386, for MS Windows
MD5:

93F9D7C04759A150882BBD366962CCFD

SHA1:

3FA5DE2F28A77482BE609CC6E1C4D379956023C1

SHA256:

C3C3F15AE189AFCE2D903C53779658EDD2BE78F0252BF52D1B4069DFC68D2A26

SSDEEP:

98304:1cPdQFUj5mYCAwz3fufIJzBuRvrwI7MSnruICU:sI3jiMI7druIF

ANY.RUN is an interactive service which provides full access to the guest system. Information in this report could be distorted by user actions and is provided for user acknowledgement as it is. ANY.RUN does not guarantee maliciousness or safety of the content.

  • MALICIOUS

    • Loads dropped or rewritten executable

      • itsp.installer(1).exe (PID: 3264)
      • itsp.windows.service.exe (PID: 3220)

    • Writes to a start menu file

      • msiexec.exe (PID: 3256)

    • Application was dropped or rewritten from another process

      • itsp.windows.service.exe (PID: 3220)
      • itsp.windows.exe (PID: 3932)

  • SUSPICIOUS

    • Executable content was dropped or overwritten

      • itsp.installer(1).exe (PID: 3264)
      • msiexec.exe (PID: 3256)

    • Creates files in the user directory

      • itsp.installer(1).exe (PID: 3264)
      • MsiExec.exe (PID: 3152)
      • itsp.windows.exe (PID: 3932)

    • Reads Environment values

      • MsiExec.exe (PID: 3152)
      • MsiExec.exe (PID: 3276)
      • itsp.installer(1).exe (PID: 3264)
      • itsp.windows.service.exe (PID: 3220)

    • Application launched itself

      • itsp.installer(1).exe (PID: 3264)
      • cmd.exe (PID: 2756)

    • Creates files in the program directory

      • itsp.windows.service.exe (PID: 3220)
      • itsp.windows.exe (PID: 3932)

    • Starts CMD.EXE for commands execution

      • MsiExec.exe (PID: 4060)
      • cmd.exe (PID: 2756)
      • cmd.exe (PID: 2740)

    • Removes files from Windows directory

      • itsp.windows.service.exe (PID: 3220)

    • Creates files in the Windows directory

      • itsp.windows.service.exe (PID: 3220)

  • INFO

    • Loads dropped or rewritten executable

      • MsiExec.exe (PID: 3152)
      • MsiExec.exe (PID: 3276)
      • MsiExec.exe (PID: 4060)

    • Creates files in the program directory

      • msiexec.exe (PID: 3256)
      • MsiExec.exe (PID: 4060)

    • Application launched itself

      • msiexec.exe (PID: 3256)

    • Creates a software uninstall entry

      • msiexec.exe (PID: 3256)
Find more information about signature artifacts and mapping to MITRE ATT&CK™ MATRIX at the full report
No Malware configuration.

TRiD

.exe | Win32 EXE PECompact compressed (generic) (21.4)
.exe | Win64 Executable (generic) (14.2)
.exe | Win32 Executable (generic) (2.3)
.exe | Generic Win/DOS Executable (1)

EXIF

EXE

MachineType: Intel 386 or later, and compatibles
TimeStamp: 2018:04:16 11:57:38+02:00
PEType: PE32
LinkerVersion: 14.13
CodeSize: 1198592
InitializedDataSize: 772608
UninitializedDataSize: -
EntryPoint: 0xda6b1
OSVersion: 5.1
ImageVersion: -
SubsystemVersion: 5.1
Subsystem: Windows GUI
FileVersionNumber: 18.61.3979.4
ProductVersionNumber: 18.61.3979.4
FileFlagsMask: 0x003f
FileFlags: Debug
FileOS: Win32
ObjectFileType: Dynamic link library
FileSubtype: -
LanguageCode: English (U.S.)
CharacterSet: Unicode
CompanyName: Invarosoft Pty Ltd
FileDescription: ITSupportPanel Installer
FileVersion: 18.61.3979.4
InternalName: itsp.installer
LegalCopyright: Copyright (C) 2018 Invarosoft Pty Ltd
OriginalFileName: itsp.installer.exe
ProductName: ITSupportPanel
ProductVersion: 18.61.3979.4

Summary

Architecture: IMAGE_FILE_MACHINE_I386
Subsystem: IMAGE_SUBSYSTEM_WINDOWS_GUI
Compilation Date: 16-Apr-2018 09:57:38
Detected languages:
  • English - United States
Debug artifacts:
  • C:\JobRelease\win\Release\stubs\x86\ExternalUi.pdb
CompanyName: Invarosoft Pty Ltd
FileDescription: ITSupportPanel Installer
FileVersion: 18.61.3979.4
InternalName: itsp.installer
LegalCopyright: Copyright (C) 2018 Invarosoft Pty Ltd
OriginalFileName: itsp.installer.exe
ProductName: ITSupportPanel
ProductVersion: 18.61.3979.4

DOS Header

Magic number: MZ
Bytes on last page of file: 0x0090
Pages in file: 0x0003
Relocations: 0x0000
Size of header: 0x0004
Min extra paragraphs: 0x0000
Max extra paragraphs: 0xFFFF
Initial SS value: 0x0000
Initial SP value: 0x00B8
Checksum: 0x0000
Initial IP value: 0x0000
Initial CS value: 0x0000
Overlay number: 0x0000
OEM identifier: 0x0000
OEM information: 0x0000
Address of NE header: 0x00000120

PE Headers

Signature: PE
Machine: IMAGE_FILE_MACHINE_I386
Number of sections: 5
Time date stamp: 16-Apr-2018 09:57:38
Pointer to Symbol Table: 0x00000000
Number of symbols: 0
Size of Optional Header: 0x00E0
Characteristics:
  • IMAGE_FILE_32BIT_MACHINE
  • IMAGE_FILE_EXECUTABLE_IMAGE

Sections

Name
Virtual Address
Virtual Size
Raw Size
Charateristics
Entropy
.text
0x00001000
0x001249ED
0x00124A00
IMAGE_SCN_CNT_CODE, IMAGE_SCN_MEM_EXECUTE, IMAGE_SCN_MEM_READ
6.65198
.rdata
0x00126000
0x0005592C
0x00055A00
IMAGE_SCN_CNT_INITIALIZED_DATA, IMAGE_SCN_MEM_READ
4.5677
.data
0x0017C000
0x00007164
0x00002400
IMAGE_SCN_CNT_INITIALIZED_DATA, IMAGE_SCN_MEM_READ, IMAGE_SCN_MEM_WRITE
4.15301
.rsrc
0x00184000
0x0004F740
0x0004F800
IMAGE_SCN_CNT_INITIALIZED_DATA, IMAGE_SCN_MEM_READ
3.09669
.reloc
0x001D4000
0x000152AC
0x00015400
IMAGE_SCN_CNT_INITIALIZED_DATA, IMAGE_SCN_MEM_DISCARDABLE, IMAGE_SCN_MEM_READ
6.58218

Resources

Title
Entropy
Size
Codepage
Language
Type
1
5.221
1915
Latin 1 / Western European
English - United States
RT_MANIFEST
2
2.24382
3240
Latin 1 / Western European
English - United States
RT_ICON
3
2.20571
12840
Latin 1 / Western European
English - United States
RT_ICON
4
2.19567
51240
Latin 1 / Western European
English - United States
RT_ICON
5
2.2752
204840
Latin 1 / Western European
English - United States
RT_ICON
9
3.37783
1116
Latin 1 / Western European
English - United States
RT_STRING
10
3.35254
1888
Latin 1 / Western European
English - United States
RT_STRING
11
3.31743
760
Latin 1 / Western European
English - United States
RT_STRING
12
3.23118
1432
Latin 1 / Western European
English - United States
RT_STRING
13
3.35766
820
Latin 1 / Western European
English - United States
RT_STRING

Imports

KERNEL32.dll
msi.dll (delay-loaded)
No data.
screenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshot
All screenshots are available in the full report
All screenshots are available in the full report
Total processes
50
Monitored processes
14
Malicious processes
3
Suspicious processes
3

Behavior graph

Click at the process to see the details
start drop and start itsp.installer(1).exe msiexec.exe msiexec.exe itsp.installer(1).exe msiexec.exe no specs msiexec.exe no specs itsp.windows.service.exe cmd.exe no specs cmd.exe no specs xcopy.exe no specs cmd.exe no specs cmd.exe no specs xcopy.exe no specs itsp.windows.exe no specs

Process information

PID
CMD
Path
Indicators
Parent process
2600xcopy /E /Y /K /H /I "1\*" "C:\Users\admin\AppData\Roaming\Invarosoft Pty Ltd\"C:\Windows\system32\xcopy.exe—cmd.exe
User:
SYSTEM
Company:
Microsoft Corporation
Integrity Level:
SYSTEM
Description:
Extended Copy Utility
Exit code:
0
Version:
6.1.7600.16385 (win7_rtm.090713-1255)
Modules
Images
c:\windows\system32\xcopy.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\ulib.dll
c:\windows\system32\user32.dll
2740/C "C:\Users\admin\AppData\Local\Temp\{A80A4F59-01AB-498A-9797-B860FF98E912}.bat"C:\Windows\system32\cmd.exe—MsiExec.exe
User:
SYSTEM
Company:
Microsoft Corporation
Integrity Level:
SYSTEM
Description:
Windows Command Processor
Exit code:
1
Version:
6.1.7601.17514 (win7sp1_rtm.101119-1850)
Modules
Images
c:\windows\system32\cmd.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\winbrand.dll
c:\windows\system32\user32.dll
c:\windows\system32\gdi32.dll
c:\windows\system32\lpk.dll
c:\windows\system32\usp10.dll
2756/C "C:\Users\admin\AppData\Local\Temp\{1903B7B8-3F69-462D-B6F3-7789DFF049F5}.bat"C:\Windows\system32\cmd.exe—MsiExec.exe
User:
SYSTEM
Company:
Microsoft Corporation
Integrity Level:
SYSTEM
Description:
Windows Command Processor
Exit code:
1
Version:
6.1.7601.17514 (win7sp1_rtm.101119-1850)
Modules
Images
c:\windows\system32\cmd.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\winbrand.dll
c:\windows\system32\user32.dll
c:\windows\system32\gdi32.dll
c:\windows\system32\lpk.dll
c:\windows\system32\usp10.dll
2780"C:\Users\admin\AppData\Local\Temp\itsp.installer(1).exe" /i "C:\Users\admin\AppData\Roaming\Invarosoft Pty Ltd\ITSupportPanel 18.61.3979.4\install\itsp.installer.msi" AI_EUIMSI=1 APPDIR="C:\Program Files\Invarosoft Pty Ltd\itsp.windows" CLIENTPROCESSID="3264" AI_MORE_CMD_LINE=1C:\Users\admin\AppData\Local\Temp\itsp.installer(1).exe
itsp.installer(1).exe
User:
admin
Company:
Invarosoft Pty Ltd
Integrity Level:
HIGH
Description:
ITSupportPanel Installer
Exit code:
0
Version:
18.61.3979.4
Modules
Images
c:\users\admin\appdata\local\temp\itsp.installer(1).exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\api-ms-win-core-synch-l1-2-0.dll
c:\windows\system32\user32.dll
c:\windows\system32\gdi32.dll
c:\windows\system32\lpk.dll
c:\windows\system32\usp10.dll
c:\windows\system32\msvcrt.dll
3152C:\Windows\system32\MsiExec.exe -Embedding A054DDF415F481D429B6D01C0551A4B1 CC:\Windows\system32\MsiExec.exe
msiexec.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
MEDIUM
Description:
Windows® installer
Exit code:
0
Version:
5.0.7600.16385 (win7_rtm.090713-1255)
Modules
Images
c:\windows\system32\msiexec.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\user32.dll
c:\windows\system32\gdi32.dll
3220"C:\Program Files\Invarosoft Pty Ltd\itsp.windows\bin\itsp.windows.service.exe"C:\Program Files\Invarosoft Pty Ltd\itsp.windows\bin\itsp.windows.service.exe
services.exe
User:
SYSTEM
Company:
Invarosoft Pty Ltd
Integrity Level:
SYSTEM
Description:
itsp.windows.service
Exit code:
0
Version:
18.22.3899.1
Modules
Images
c:\program files\invarosoft pty ltd\itsp.windows\bin\itsp.windows.service.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\mscoree.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\microsoft.net\framework\v4.0.30319\mscoreei.dll
3256C:\Windows\system32\msiexec.exe /VC:\Windows\system32\msiexec.exe
services.exe
User:
SYSTEM
Company:
Microsoft Corporation
Integrity Level:
SYSTEM
Description:
Windows® installer
Exit code:
0
Version:
5.0.7600.16385 (win7_rtm.090713-1255)
Modules
Images
c:\windows\system32\msiexec.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\gdi32.dll
c:\windows\system32\user32.dll
3264"C:\Users\admin\AppData\Local\Temp\itsp.installer(1).exe" C:\Users\admin\AppData\Local\Temp\itsp.installer(1).exe
explorer.exe
User:
admin
Company:
Invarosoft Pty Ltd
Integrity Level:
MEDIUM
Description:
ITSupportPanel Installer
Exit code:
0
Version:
18.61.3979.4
Modules
Images
c:\users\admin\appdata\local\temp\itsp.installer(1).exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\api-ms-win-core-synch-l1-2-0.dll
c:\windows\system32\user32.dll
c:\windows\system32\gdi32.dll
c:\windows\system32\lpk.dll
c:\windows\system32\usp10.dll
c:\windows\system32\msvcrt.dll
3276C:\Windows\system32\MsiExec.exe -Embedding F5BB63AD56F35C8527DBB2DF461899C1C:\Windows\system32\MsiExec.exe—msiexec.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
HIGH
Description:
Windows® installer
Exit code:
0
Version:
5.0.7600.16385 (win7_rtm.090713-1255)
Modules
Images
c:\windows\system32\msiexec.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\user32.dll
c:\windows\system32\gdi32.dll
3404C:\Windows\system32\cmd.exe /c dir /b /a "1" C:\Windows\system32\cmd.exe—cmd.exe
User:
SYSTEM
Company:
Microsoft Corporation
Integrity Level:
SYSTEM
Description:
Windows Command Processor
Exit code:
0
Version:
6.1.7601.17514 (win7sp1_rtm.101119-1850)
Modules
Images
c:\windows\system32\cmd.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\winbrand.dll
c:\windows\system32\gdi32.dll
c:\windows\system32\user32.dll
c:\windows\system32\lpk.dll
c:\windows\system32\usp10.dll
Total events
1 406
Read events
1 162
Write events
234
Delete events
10

Modification events

(PID) Process:(3264) itsp.installer(1).exeKey:HKEY_CLASSES_ROOT\Local Settings\MuiCache\5F\52C64B7E
Operation:writeName:LanguageList
Value:
en-US
(PID) Process:(3152) MsiExec.exeKey:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\MsiExec_RASAPI32
Operation:writeName:EnableFileTracing
Value:
0
(PID) Process:(3152) MsiExec.exeKey:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\MsiExec_RASAPI32
Operation:writeName:EnableConsoleTracing
Value:
0
(PID) Process:(3152) MsiExec.exeKey:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\MsiExec_RASAPI32
Operation:writeName:FileTracingMask
Value:
4294901760
(PID) Process:(3152) MsiExec.exeKey:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\MsiExec_RASAPI32
Operation:writeName:ConsoleTracingMask
Value:
4294901760
(PID) Process:(3152) MsiExec.exeKey:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\MsiExec_RASAPI32
Operation:writeName:MaxFileSize
Value:
1048576
(PID) Process:(3152) MsiExec.exeKey:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\MsiExec_RASAPI32
Operation:writeName:FileDirectory
Value:
%windir%\tracing
(PID) Process:(3152) MsiExec.exeKey:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\MsiExec_RASMANCS
Operation:writeName:EnableFileTracing
Value:
0
(PID) Process:(3152) MsiExec.exeKey:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\MsiExec_RASMANCS
Operation:writeName:EnableConsoleTracing
Value:
0
(PID) Process:(3152) MsiExec.exeKey:HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
Operation:writeName:ProxyEnable
Value:
0
Executable files
29
Suspicious files
12
Text files
91
Unknown types
5

Dropped files

PID
Process
Filename
Type
3264itsp.installer(1).exeC:\Users\admin\AppData\Local\Temp\MSI99B8.tmp —
MD5:—
SHA256:—
3152MsiExec.exeC:\Users\admin\AppData\Roaming\Microsoft\Windows\Cookies\admin@google[1].txt —
MD5:—
SHA256:—
3152MsiExec.exeC:\Users\admin\AppData\Local\Temp\tin9BAA.tmp.part —
MD5:—
SHA256:—
3152MsiExec.exeC:\Users\admin\AppData\Local\Temp\tin9BAA.tmp —
MD5:—
SHA256:—
3264itsp.installer(1).exeC:\Users\admin\AppData\Local\Temp\Ins9988.tmpexecutable
MD5:—
SHA256:—
3264itsp.installer(1).exeC:\Users\admin\AppData\Local\Temp\AI_EXTUI_BIN_3264\classic2.jpgimage
MD5:—
SHA256:—
3264itsp.installer(1).exeC:\Users\admin\AppData\Local\AdvinstAnalytics\5923d71320ba7c275a9e704d\18.61.3979.4\tracking.initext
MD5:—
SHA256:—
3264itsp.installer(1).exeC:\Users\admin\AppData\Local\AdvinstAnalytics\5923d71320ba7c275a9e704d\18.61.3979.4\{623F01C4-1D13-426E-B186-D52D42A42E68}.sessiontext
MD5:—
SHA256:—
3152MsiExec.exeC:\Users\admin\AppData\Roaming\Microsoft\Windows\Cookies\admin@google[2].txttext
MD5:—
SHA256:—
3264itsp.installer(1).exeC:\Users\admin\AppData\Local\Temp\AI_EXTUI_BIN_3264\banner.jpgimage
MD5:—
SHA256:—
Download PCAP, analyze network streams, HTTP content and a lot more at the full report
HTTP(S) requests
4
TCP/UDP connections
4
DNS requests
4
Threats
0

HTTP requests

PID
Process
Method
HTTP Code
IP
URL
CN
Type
Size
Reputation
3220
itsp.windows.service.exe
GET
200
93.184.221.240:80
http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab
US
compressed
55.2 Kb
whitelisted
3220
itsp.windows.service.exe
GET
200
52.222.146.154:80
http://x.ss2.us/x.cer
US
der
1.27 Kb
whitelisted
3152
MsiExec.exe
GET
200
172.217.18.164:80
http://www.google.com/
US
html
11.5 Kb
malicious
3152
MsiExec.exe
GET
200
172.217.18.164:80
http://www.google.com/
US
html
11.5 Kb
malicious
Download PCAP, analyze network streams, HTTP content and a lot more at the full report

Connections

PID
Process
IP
Domain
ASN
CN
Reputation
3152
MsiExec.exe
172.217.18.164:80
www.google.com
Google Inc.
US
whitelisted
3220
itsp.windows.service.exe
52.222.150.107:443
get.itsupportpanel.com
Amazon.com, Inc.
US
unknown
3220
itsp.windows.service.exe
93.184.221.240:80
www.download.windowsupdate.com
MCI Communications Services, Inc. d/b/a Verizon Business
US
whitelisted
3220
itsp.windows.service.exe
52.222.146.154:80
x.ss2.us
Amazon.com, Inc.
US
malicious

DNS requests

Domain
IP
Reputation
www.google.com
  • 172.217.18.164
malicious
get.itsupportpanel.com
  • 52.222.150.107
  • 52.222.150.154
  • 52.222.150.94
  • 52.222.150.119
suspicious
x.ss2.us
  • 52.222.146.154
  • 52.222.146.171
  • 52.222.146.11
  • 52.222.146.93
whitelisted
www.download.windowsupdate.com
  • 93.184.221.240
whitelisted

Threats

No threats detected
No debug info
Interactive malware hunting service ANY.RUN
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ANY.RUN
Reports
itsp.installer(1).exe