File name:

Sprinklr Accounts De-Activation Notification.msg

Full analysis: https://app.any.run/tasks/527a1877-e659-4d98-b0aa-f5aea023912a
Verdict: Malicious activity
Analysis date: June 04, 2025, 22:23:32
OS: Windows 10 Professional (build: 19044, 64 bit)
Tags:
amazon-ses
Indicators:
MIME: application/vnd.ms-outlook
File info: CDFV2 Microsoft Outlook Message
MD5:

5C21246F91490C1DF475BB8D015C55D7

SHA1:

70B74552F24143F13D124103C28B2CFDA1E06474

SHA256:

C05E3CB69592C144DBC7F0DBE7996E176A9736EED5BD1CAC9E743CB2D0FCB202

SSDEEP:

3072:T12VwNjDAmYVJ3W1i70XTJMYPP3EGvEPoIzwf/rNLVN+8wT/NNtVLgu70mVb:gSjDAXVJ3W1m0jJMYPP37vED8n5BoBjl

ANY.RUN is an interactive service which provides full access to the guest system. Information in this report could be distorted by user actions and is provided for user acknowledgement as it is. ANY.RUN does not guarantee maliciousness or safety of the content.

  • MALICIOUS

    • Email came from third-party service (Amazon SES)

      • OUTLOOK.EXE (PID: 1164)

  • SUSPICIOUS

    No suspicious indicators.

  • INFO

    • Reads the computer name

      • identity_helper.exe (PID: 536)

    • Application launched itself

      • msedge.exe (PID: 7852)

    • Checks supported languages

      • identity_helper.exe (PID: 536)

    • Reads Environment values

      • identity_helper.exe (PID: 536)
Find more information about signature artifacts and mapping to MITRE ATT&CK™ MATRIX at the full report
No Malware configuration.

TRiD

.msg | Outlook Message (58.9)
.oft | Outlook Form Template (34.4)
No data.
screenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshot
All screenshots are available in the full report
All screenshots are available in the full report
Total processes
165
Monitored processes
35
Malicious processes
0
Suspicious processes
0

Behavior graph

Click at the process to see the details
start outlook.exe ai.exe no specs sppextcomobj.exe no specs slui.exe no specs msedge.exe msedge.exe no specs msedge.exe no specs msedge.exe msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs identity_helper.exe no specs msedge.exe no specs msedge.exe no specs identity_helper.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs

Process information

PID
CMD
Path
Indicators
Parent process
208"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=unzip.mojom.Unzipper --lang=en-US --service-sandbox-type=service --disable-quic --no-appcompat-clear --mojo-platform-channel-handle=6020 --field-trial-handle=2232,i,9135973963023302799,10449742689960658678,262144 --variations-seed-version /prefetch:8C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe—msedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
LOW
Description:
Microsoft Edge
Exit code:
0
Version:
122.0.2365.59
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\122.0.2365.59\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
536"C:\Program Files (x86)\Microsoft\Edge\Application\122.0.2365.59\identity_helper.exe" --type=utility --utility-sub-type=winrt_app_id.mojom.WinrtAppIdService --lang=en-US --service-sandbox-type=none --disable-quic --no-appcompat-clear --mojo-platform-channel-handle=6488 --field-trial-handle=2232,i,9135973963023302799,10449742689960658678,262144 --variations-seed-version /prefetch:8C:\Program Files (x86)\Microsoft\Edge\Application\122.0.2365.59\identity_helper.exe—msedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
MEDIUM
Description:
PWA Identity Proxy Host
Exit code:
0
Version:
122.0.2365.59
Modules
Images
c:\program files (x86)\microsoft\edge\application\122.0.2365.59\identity_helper.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\bcrypt.dll
c:\windows\system32\user32.dll
660"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --extension-process --renderer-sub-type=extension --no-appcompat-clear --lang=en-US --js-flags=--ms-user-locale= --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --renderer-client-id=7 --mojo-platform-channel-handle=3976 --field-trial-handle=2232,i,9135973963023302799,10449742689960658678,262144 --variations-seed-version /prefetch:2C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe—msedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
LOW
Description:
Microsoft Edge
Version:
122.0.2365.59
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\122.0.2365.59\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
736"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=data_decoder.mojom.DataDecoderService --lang=en-US --service-sandbox-type=service --disable-quic --no-appcompat-clear --mojo-platform-channel-handle=6724 --field-trial-handle=2232,i,9135973963023302799,10449742689960658678,262144 --variations-seed-version /prefetch:8C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe—msedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
LOW
Description:
Microsoft Edge
Exit code:
0
Version:
122.0.2365.59
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\122.0.2365.59\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
1164"C:\Program Files\Microsoft Office\Root\Office16\OUTLOOK.EXE" /f "C:\Users\admin\AppData\Local\Temp\Sprinklr Accounts De-Activation Notification.msg"C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE
explorer.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
MEDIUM
Description:
Microsoft Outlook
Version:
16.0.16026.20146
Modules
Images
c:\program files\microsoft office\root\office16\outlook.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\apphelp.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
1184"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=data_decoder.mojom.DataDecoderService --lang=en-US --service-sandbox-type=service --disable-quic --no-appcompat-clear --mojo-platform-channel-handle=5992 --field-trial-handle=2232,i,9135973963023302799,10449742689960658678,262144 --variations-seed-version /prefetch:8C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe—msedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
LOW
Description:
Microsoft Edge
Exit code:
0
Version:
122.0.2365.59
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\122.0.2365.59\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
1244"C:\Program Files (x86)\Microsoft\Edge\Application\122.0.2365.59\identity_helper.exe" --type=utility --utility-sub-type=winrt_app_id.mojom.WinrtAppIdService --lang=en-US --service-sandbox-type=none --disable-quic --no-appcompat-clear --mojo-platform-channel-handle=6488 --field-trial-handle=2232,i,9135973963023302799,10449742689960658678,262144 --variations-seed-version /prefetch:8C:\Program Files (x86)\Microsoft\Edge\Application\122.0.2365.59\identity_helper.exe—msedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
MEDIUM
Description:
PWA Identity Proxy Host
Exit code:
3221226029
Version:
122.0.2365.59
Modules
Images
c:\program files (x86)\microsoft\edge\application\122.0.2365.59\identity_helper.exe
c:\windows\system32\ntdll.dll
1616"C:\Program Files\Microsoft Office\root\VFS\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\ai.exe" "9430A5CC-5CEF-4594-9FC4-579794576684" "B15F6B27-B275-4981-931D-B5F1B4D083D0" "1164"C:\Program Files\Microsoft Office\root\VFS\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\ai.exe—OUTLOOK.EXE
User:
admin
Company:
Microsoft Corporation
Integrity Level:
MEDIUM
Description:
Artificial Intelligence (AI) Host for the Microsoft® Windows® Operating System and Platform x64.
Version:
0.12.2.0
Modules
Images
c:\program files\microsoft office\root\vfs\programfilescommonx64\microsoft shared\office16\ai.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files\common files\microsoft shared\clicktorun\appvisvsubsystems64.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\bcrypt.dll
2124"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=data_decoder.mojom.DataDecoderService --lang=en-US --service-sandbox-type=service --disable-quic --no-appcompat-clear --mojo-platform-channel-handle=6000 --field-trial-handle=2232,i,9135973963023302799,10449742689960658678,262144 --variations-seed-version /prefetch:8C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe—msedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
LOW
Description:
Microsoft Edge
Exit code:
0
Version:
122.0.2365.59
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\122.0.2365.59\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
2236"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --no-appcompat-clear --lang=en-US --js-flags=--ms-user-locale= --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --renderer-client-id=6 --mojo-platform-channel-handle=3488 --field-trial-handle=2232,i,9135973963023302799,10449742689960658678,262144 --variations-seed-version /prefetch:1C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe—msedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
LOW
Description:
Microsoft Edge
Version:
122.0.2365.59
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\122.0.2365.59\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
Total events
11 996
Read events
11 611
Write events
335
Delete events
50

Modification events

(PID) Process:(1164) OUTLOOK.EXEKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\ClientTelemetry\RulesMetadata\outlook.exe\ETWMonitor\{02CAC15F-D4BE-400E-9127-D54982AA4AE9}
Operation:delete keyName:(default)
Value:
(PID) Process:(1164) OUTLOOK.EXEKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\ClientTelemetry\RulesMetadata\outlook.exe\ETWMonitor\{11ADBD74-7DF2-4E8E-802B-B3BCBFD04A78}
Operation:delete keyName:(default)
Value:
(PID) Process:(1164) OUTLOOK.EXEKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\ClientTelemetry\RulesMetadata\outlook.exe\ETWMonitor\{287BF315-5A11-4B2F-B069-B761ADE25A49}
Operation:delete keyName:(default)
Value:
(PID) Process:(1164) OUTLOOK.EXEKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\ClientTelemetry\RulesMetadata\outlook.exe\ETWMonitor\{691E1C12-2693-4D4A-852C-7478657BBE6E}
Operation:delete keyName:(default)
Value:
(PID) Process:(1164) OUTLOOK.EXEKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\ClientTelemetry\RulesMetadata\outlook.exe\ETWMonitor\{6B6B571B-F4E3-4FBB-A83F-0790D11D19AB}
Operation:delete keyName:(default)
Value:
(PID) Process:(1164) OUTLOOK.EXEKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\ClientTelemetry\RulesMetadata\outlook.exe\ETWMonitor\{AA8FA310-0939-4CE3-B9BB-AE05B2695110}
Operation:delete keyName:(default)
Value:
(PID) Process:(1164) OUTLOOK.EXEKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\ClientTelemetry\RulesMetadata\outlook.exe\ETWMonitor
Operation:delete keyName:(default)
Value:
(PID) Process:(1164) OUTLOOK.EXEKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\ClientTelemetry\RulesMetadata\outlook.exe\ULSMonitor
Operation:delete keyName:(default)
Value:
(PID) Process:(1164) OUTLOOK.EXEKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\ClientTelemetry\RulesMetadata\outlook.exe
Operation:delete keyName:(default)
Value:
(PID) Process:(1164) OUTLOOK.EXEKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\ClientTelemetry\RulesMetadata\outlook.exe\ETWMonitor\{AA8FA310-0939-4CE3-B9BB-AE05B2695110}
Operation:writeName:4
Value:
0
Executable files
7
Suspicious files
215
Text files
12
Unknown types
0

Dropped files

PID
Process
Filename
Type
1164OUTLOOK.EXEC:\Users\admin\Documents\Outlook Files\Outlook1.pst —
MD5:—
SHA256:—
7852msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Local State~RF125b57.TMP —
MD5:—
SHA256:—
7852msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\Sync Data\LevelDB\LOG.old~RF125b76.TMP —
MD5:—
SHA256:—
7852msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\Sync Data\LevelDB\LOG.old —
MD5:—
SHA256:—
7852msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\Service Worker\Database\LOG.old~RF125b86.TMP —
MD5:—
SHA256:—
7852msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\Service Worker\Database\LOG.old —
MD5:—
SHA256:—
7852msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\discounts_db\LOG.old~RF125b95.TMP —
MD5:—
SHA256:—
7852msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\discounts_db\LOG.old —
MD5:—
SHA256:—
7852msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\parcel_tracking_db\LOG.old~RF125b95.TMP —
MD5:—
SHA256:—
7852msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\parcel_tracking_db\LOG.old —
MD5:—
SHA256:—
Download PCAP, analyze network streams, HTTP content and a lot more at the full report
HTTP(S) requests
7
TCP/UDP connections
51
DNS requests
59
Threats
0

HTTP requests

PID
Process
Method
HTTP Code
IP
URL
CN
Type
Size
Reputation
—
—
GET
200
184.30.21.171:80
http://www.microsoft.com/pkiops/crl/MicSecSerCA2011_2011-10-18.crl
unknown
—
—
whitelisted
—
—
GET
200
184.30.21.171:80
http://www.microsoft.com/pkiops/crl/MicSecSerCA2011_2011-10-18.crl
unknown
—
—
whitelisted
—
—
GET
200
23.216.77.6:80
http://crl.microsoft.com/pki/crl/products/MicRooCerAut2011_2011_03_22.crl
unknown
—
—
whitelisted
6544
svchost.exe
GET
200
184.30.131.245:80
http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSAUQYBMq2awn1Rh6Doh%2FsBYgFV7gQUA95QNVbRTLtm8KPiGxvDl7I90VUCEAJ0LqoXyo4hxxe7H%2Fz9DKA%3D
unknown
—
—
whitelisted
1164
OUTLOOK.EXE
GET
200
184.30.131.245:80
http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBQ50otx%2Fh0Ztl%2Bz8SiPI7wEWVxDlQQUTiJUIBiV5uNu5g%2F6%2BrkS7QYXjzkCEA77flR%2B3w%2FxBpruV2lte6A%3D
unknown
—
—
whitelisted
444
SIHClient.exe
GET
200
2.23.246.101:80
http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Product%20Root%20Certificate%20Authority%202018.crl
unknown
—
—
whitelisted
444
SIHClient.exe
GET
200
2.23.246.101:80
http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Update%20Secure%20Server%20CA%202.1.crl
unknown
—
—
whitelisted
Download PCAP, analyze network streams, HTTP content and a lot more at the full report

Connections

PID
Process
IP
Domain
ASN
CN
Reputation
4
System
192.168.100.255:137
—
—
—
whitelisted
—
—
20.73.194.208:443
settings-win.data.microsoft.com
MICROSOFT-CORP-MSN-AS-BLOCK
NL
whitelisted
—
—
23.216.77.6:80
crl.microsoft.com
Akamai International B.V.
DE
whitelisted
—
—
184.30.21.171:80
www.microsoft.com
AKAMAI-AS
DE
whitelisted
5496
MoUsoCoreWorker.exe
20.73.194.208:443
settings-win.data.microsoft.com
MICROSOFT-CORP-MSN-AS-BLOCK
NL
whitelisted
7564
svchost.exe
20.73.194.208:443
settings-win.data.microsoft.com
MICROSOFT-CORP-MSN-AS-BLOCK
NL
whitelisted
4
System
192.168.100.255:138
—
—
—
whitelisted
1164
OUTLOOK.EXE
52.123.128.14:443
ecs.office.com
MICROSOFT-CORP-MSN-AS-BLOCK
US
whitelisted
1164
OUTLOOK.EXE
23.48.23.30:443
omex.cdn.office.net
Akamai International B.V.
DE
whitelisted
1164
OUTLOOK.EXE
52.111.231.13:443
messaging.lifecycle.office.com
MICROSOFT-CORP-MSN-AS-BLOCK
FR
whitelisted

DNS requests

Domain
IP
Reputation
google.com
  • 142.250.185.78
whitelisted
settings-win.data.microsoft.com
  • 20.73.194.208
whitelisted
crl.microsoft.com
  • 23.216.77.6
  • 23.216.77.28
whitelisted
www.microsoft.com
  • 184.30.21.171
  • 2.23.246.101
whitelisted
ecs.office.com
  • 52.123.128.14
  • 52.123.129.14
whitelisted
omex.cdn.office.net
  • 23.48.23.30
  • 23.48.23.18
whitelisted
messaging.lifecycle.office.com
  • 52.111.231.13
whitelisted
self.events.data.microsoft.com
  • 20.189.173.7
whitelisted
ocsp.digicert.com
  • 184.30.131.245
whitelisted
login.live.com
  • 20.190.159.68
  • 40.126.31.3
  • 40.126.31.130
  • 40.126.31.0
  • 40.126.31.71
  • 20.190.159.128
  • 40.126.31.73
  • 20.190.159.71
whitelisted

Threats

No threats detected
No debug info
Interactive malware hunting service ANY.RUN
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Reports
Sprinklr Accounts De-Activation Notification.msg