File name:

SupportAssistInstaller.exe

Full analysis: https://app.any.run/tasks/2c30997d-e4cf-42d3-a267-6bc092422a20
Verdict: Malicious activity
Analysis date: July 25, 2019, 17:36:48
OS: Windows 7 Professional Service Pack 1 (build: 7601, 32 bit)
Indicators:
MIME: application/x-dosexec
File info: PE32 executable (GUI) Intel 80386, for MS Windows, UPX compressed
MD5:

27187B033E6B3F46F1BD8B69BE02859F

SHA1:

78529BF2258021D54E0F763DF917329567E24D91

SHA256:

AD37B80D9CC8796B79E313C01BF2C244FA7EA8EAA96C09BD2841944E4FECE2F8

SSDEEP:

6144:qdKpsv8oSl2u8GRXmg/Sb+26axbYJrRV7xIXt08YEchiYOZODuFLOnQN67uYBBMb:yKLoSl2qJq9xbsRVFUKX8SuFCKJY1g8Y

ANY.RUN is an interactive service which provides full access to the guest system. Information in this report could be distorted by user actions and is provided for user acknowledgement as it is. ANY.RUN does not guarantee maliciousness or safety of the content.

  • MALICIOUS

    • Loads dropped or rewritten executable

      • SupportAssistInstaller.exe (PID: 2464)
      • SupportAssistInstaller.exe (PID: 884)
      • SupportAssistAgent.exe (PID: 1896)

    • Application was dropped or rewritten from another process

      • SupportAssistInstaller.exe (PID: 2464)
      • SupportAssistDownloadManager.exe (PID: 3968)
      • SupportAssistInstaller.exe (PID: 884)
      • SupportAssistDownloadManager.exe (PID: 796)
      • SupportAssistAgent.exe (PID: 1896)
      • SupportAssistDownloadManager.exe (PID: 3692)
      • SupportAssistDownloadManager.exe (PID: 1884)

    • Changes settings of System certificates

      • SupportAssistInstaller.exe (PID: 884)

    • Uses Task Scheduler to run other applications

      • SupportAssistAgent.exe (PID: 1896)

    • Loads the Task Scheduler COM API

      • SCHTASKS.exe (PID: 544)

  • SUSPICIOUS

    • Starts itself from another location

      • SupportAssistInstaller.exe (PID: 2464)

    • Executable content was dropped or overwritten

      • SupportAssistInstaller.exe (PID: 2464)
      • SupportAssistInstaller.exe (PID: 3412)
      • msiexec.exe (PID: 1672)

    • Creates files in the Windows directory

      • SupportAssistInstaller.exe (PID: 2464)
      • SupportAssistDownloadManager.exe (PID: 3968)
      • SupportAssistInstaller.exe (PID: 884)
      • SupportAssistDownloadManager.exe (PID: 3692)
      • SupportAssistDownloadManager.exe (PID: 796)
      • SupportAssistAgent.exe (PID: 1896)
      • SupportAssistDownloadManager.exe (PID: 1884)

    • Executed as Windows Service

      • SupportAssistAgent.exe (PID: 1896)

    • Creates files in the program directory

      • SupportAssistAgent.exe (PID: 1896)
      • SupportAssistInstaller.exe (PID: 884)

    • Reads Environment values

      • SupportAssistAgent.exe (PID: 1896)

    • Removes files from Windows directory

      • SupportAssistInstaller.exe (PID: 884)

    • Starts Microsoft Installer

      • SupportAssistInstaller.exe (PID: 884)

  • INFO

    • Dropped object may contain Bitcoin addresses

      • msiexec.exe (PID: 1672)

    • Reads settings of System Certificates

      • SupportAssistInstaller.exe (PID: 884)
      • SupportAssistAgent.exe (PID: 1896)

    • Creates a software uninstall entry

      • msiexec.exe (PID: 1672)

    • Application launched itself

      • msiexec.exe (PID: 1672)

    • Creates files in the program directory

      • msiexec.exe (PID: 1672)
Find more information about signature artifacts and mapping to MITRE ATT&CK™ MATRIX at the full report
No Malware configuration.

TRiD

.exe | UPX compressed Win32 Executable (39.3)
.exe | Win32 EXE Yoda's Crypter (38.6)
.dll | Win32 Dynamic Link Library (generic) (9.5)
.exe | Win32 Executable (generic) (6.5)
.exe | Generic Win/DOS Executable (2.9)

EXIF

EXE

MachineType: Intel 386 or later, and compatibles
TimeStamp: 2010:11:18 17:27:32+01:00
PEType: PE32
LinkerVersion: 6
CodeSize: 45056
InitializedDataSize: 8192
UninitializedDataSize: 90112
EntryPoint: 0x21420
OSVersion: 4
ImageVersion: -
SubsystemVersion: 4
Subsystem: Windows GUI
FileVersionNumber: 9.20.0.0
ProductVersionNumber: 9.20.0.0
FileFlagsMask: 0x003f
FileFlags: (none)
FileOS: Windows NT 32-bit
ObjectFileType: Executable application
FileSubtype: -
LanguageCode: English (U.S.)
CharacterSet: Unicode
CompanyName: Dell Inc.
FileDescription: SupportAssist Installer
FileVersion: 2.2.0.0
InternalName: 7zS.sfx
LegalCopyright: Copyright © 2018 Dell Inc. or its subsidiaries. All Rights Reserved.
OriginalFileName: 7zS.sfx.exe
ProductName: SupportAssist
ProductVersion: 2.2.0.0

Summary

Architecture: IMAGE_FILE_MACHINE_I386
Subsystem: IMAGE_SUBSYSTEM_WINDOWS_GUI
Compilation Date: 18-Nov-2010 16:27:32
Detected languages:
  • English - United States
CompanyName: Dell Inc.
FileDescription: SupportAssist Installer
FileVersion: 2.2.0.0
InternalName: 7zS.sfx
LegalCopyright: Copyright © 2018 Dell Inc. or its subsidiaries. All Rights Reserved.
OriginalFilename: 7zS.sfx.exe
ProductName: SupportAssist
ProductVersion: 2.2.0.0

DOS Header

Magic number: MZ
Bytes on last page of file: 0x0090
Pages in file: 0x0003
Relocations: 0x0000
Size of header: 0x0004
Min extra paragraphs: 0x0000
Max extra paragraphs: 0xFFFF
Initial SS value: 0x0000
Initial SP value: 0x00B8
Checksum: 0x0000
Initial IP value: 0x0000
Initial CS value: 0x0000
Overlay number: 0x0000
OEM identifier: 0x0000
OEM information: 0x0000
Address of NE header: 0x000000F8

PE Headers

Signature: PE
Machine: IMAGE_FILE_MACHINE_I386
Number of sections: 3
Time date stamp: 18-Nov-2010 16:27:32
Pointer to Symbol Table: 0x00000000
Number of symbols: 0
Size of Optional Header: 0x00E0
Characteristics:
  • IMAGE_FILE_32BIT_MACHINE
  • IMAGE_FILE_EXECUTABLE_IMAGE
  • IMAGE_FILE_LINE_NUMS_STRIPPED
  • IMAGE_FILE_LOCAL_SYMS_STRIPPED
  • IMAGE_FILE_RELOCS_STRIPPED

Sections

Name
Virtual Address
Virtual Size
Raw Size
Charateristics
Entropy
UPX0
0x00001000
0x00016000
0x00000000
IMAGE_SCN_CNT_UNINITIALIZED_DATA, IMAGE_SCN_MEM_EXECUTE, IMAGE_SCN_MEM_READ, IMAGE_SCN_MEM_WRITE
0
UPX1
0x00017000
0x0000B000
0x0000B000
IMAGE_SCN_CNT_INITIALIZED_DATA, IMAGE_SCN_MEM_EXECUTE, IMAGE_SCN_MEM_READ, IMAGE_SCN_MEM_WRITE
7.97532
.rsrc
0x00022000
0x00002000
0x00001400
IMAGE_SCN_CNT_INITIALIZED_DATA, IMAGE_SCN_MEM_READ, IMAGE_SCN_MEM_WRITE
4.76821

Resources

Title
Entropy
Size
Codepage
Language
Type
1
5.01524
1949
UNKNOWN
UNKNOWN
RT_MANIFEST
2
3.18403
296
UNKNOWN
English - United States
RT_ICON
5
5.62352
52
UNKNOWN
English - United States
RT_STRING
500
6.95547
184
UNKNOWN
English - United States
RT_DIALOG

Imports

KERNEL32.DLL
MSVCRT.dll
OLEAUT32.dll
SHELL32.dll
USER32.dll
No data.
screenshotscreenshotscreenshotscreenshotscreenshot
All screenshots are available in the full report
All screenshots are available in the full report
Total processes
52
Monitored processes
13
Malicious processes
4
Suspicious processes
0

Behavior graph

Click at the process to see the details
drop and start start drop and start supportassistinstaller.exe supportassistinstaller.exe supportassistinstaller.exe supportassistdownloadmanager.exe supportassistdownloadmanager.exe msiexec.exe no specs msiexec.exe msiexec.exe no specs supportassistagent.exe msiexec.exe no specs supportassistdownloadmanager.exe supportassistdownloadmanager.exe schtasks.exe no specs

Process information

PID
CMD
Path
Indicators
Parent process
544"SCHTASKS.exe" /Create /XML C:\Windows\TEMP\AutoUpdateScheduler.xml /TN "Dell SupportAssistAgent AutoUpdate"C:\Windows\system32\SCHTASKS.exe—SupportAssistAgent.exe
User:
SYSTEM
Company:
Microsoft Corporation
Integrity Level:
SYSTEM
Description:
Manages scheduled tasks
Exit code:
0
Version:
6.1.7600.16385 (win7_rtm.090713-1255)
Modules
Images
c:\windows\system32\schtasks.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\user32.dll
c:\windows\system32\gdi32.dll
c:\windows\system32\lpk.dll
c:\windows\system32\usp10.dll
c:\windows\system32\ole32.dll
796"SupportAssistDownloadManager.exe" https://downloads.dell.com/serviceability/Catalog/SupportAssistx86-3.2.2.119.msp "C:\Windows\TEMP\SupportAssistAgent\LauncherAutoUpdate\SupportAssistx86-3.2.2.119.msp"C:\Windows\TEMP\SupportAssistAgent\Installer\SupportAssistDownloadManager.exe
SupportAssistInstaller.exe
User:
admin
Company:
Dell Inc.
Integrity Level:
HIGH
Description:
DownloadManager
Exit code:
0
Version:
3.1.0.0
Modules
Images
c:\windows\temp\supportassistagent\installer\supportassistdownloadmanager.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\mscoree.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\microsoft.net\framework\v4.0.30319\mscoreei.dll
804C:\Windows\system32\MsiExec.exe -Embedding 1C121565AD276E5E49D0862929A0B724 M Global\MSI0000C:\Windows\system32\MsiExec.exe—msiexec.exe
User:
SYSTEM
Company:
Microsoft Corporation
Integrity Level:
SYSTEM
Description:
Windows® installer
Exit code:
0
Version:
5.0.7600.16385 (win7_rtm.090713-1255)
Modules
Images
c:\windows\system32\msiexec.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\user32.dll
c:\windows\system32\gdi32.dll
884"C:\Windows\TEMP\SupportAssistAgent\Installer\SupportAssistInstaller.exe" noargumentC:\Windows\TEMP\SupportAssistAgent\Installer\SupportAssistInstaller.exe
SupportAssistInstaller.exe
User:
admin
Company:
Dell Inc.
Integrity Level:
HIGH
Description:
SupportAssistInstaller
Exit code:
0
Version:
3.1.0.142
Modules
Images
c:\windows\temp\supportassistagent\installer\supportassistinstaller.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\mscoree.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\microsoft.net\framework\v4.0.30319\mscoreei.dll
920C:\Windows\system32\MsiExec.exe -Embedding E1C4A54D2EC1FC995185DF274296B671C:\Windows\system32\MsiExec.exe—msiexec.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
HIGH
Description:
Windows® installer
Exit code:
0
Version:
5.0.7600.16385 (win7_rtm.090713-1255)
Modules
Images
c:\windows\system32\msiexec.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\user32.dll
c:\windows\system32\gdi32.dll
1672C:\Windows\system32\msiexec.exe /VC:\Windows\system32\msiexec.exe
services.exe
User:
SYSTEM
Company:
Microsoft Corporation
Integrity Level:
SYSTEM
Description:
Windows® installer
Exit code:
0
Version:
5.0.7600.16385 (win7_rtm.090713-1255)
Modules
Images
c:\windows\system32\msiexec.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\user32.dll
c:\windows\system32\gdi32.dll
1884"SupportAssistDownloadManager.exe" https://downloads.dell.com/serviceability/Catalog/SupportAssistx86-3.2.2.119.msi "C:\Windows\TEMP\SupportAssistAgent\LauncherAutoUpdate\SupportAssistx86-3.2.2.119.msi"C:\Windows\TEMP\SupportAssistAgent\Installer\SupportAssistDownloadManager.exe
SupportAssistInstaller.exe
User:
admin
Company:
Dell Inc.
Integrity Level:
HIGH
Description:
DownloadManager
Exit code:
0
Version:
3.1.0.0
Modules
Images
c:\windows\temp\supportassistagent\installer\supportassistdownloadmanager.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\mscoree.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\microsoft.net\framework\v4.0.30319\mscoreei.dll
1896"C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe"C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe
services.exe
User:
SYSTEM
Company:
Dell Inc.
Integrity Level:
SYSTEM
Description:
Service
Exit code:
0
Version:
3.2.2.119
Modules
Images
c:\program files\dell\supportassistagent\bin\supportassistagent.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\mscoree.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\microsoft.net\framework\v4.0.30319\mscoreei.dll
2168"msiexec.exe" /i C:\Windows\TEMP\SupportAssistAgent\LauncherAutoUpdate\SupportAssistx86-3.2.2.119.msi /qn REBOOT=ReallySuppress /norestartC:\Windows\system32\msiexec.exe—SupportAssistInstaller.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
HIGH
Description:
Windows® installer
Exit code:
0
Version:
5.0.7600.16385 (win7_rtm.090713-1255)
Modules
Images
c:\windows\system32\msiexec.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\user32.dll
c:\windows\system32\gdi32.dll
2464.\SupportAssistInstaller.exeC:\Users\admin\AppData\Local\Temp\7zSF03C.tmp\SupportAssistInstaller.exe
SupportAssistInstaller.exe
User:
admin
Company:
Dell Inc.
Integrity Level:
MEDIUM
Description:
SupportAssistInstaller
Exit code:
0
Version:
3.1.0.142
Modules
Images
c:\users\admin\appdata\local\temp\7zsf03c.tmp\supportassistinstaller.exe
c:\systemroot\system32\ntdll.dll
c:\windows\system32\mscoree.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\microsoft.net\framework\v4.0.30319\mscoreei.dll
Total events
1 032
Read events
486
Write events
536
Delete events
10

Modification events

(PID) Process:(2464) SupportAssistInstaller.exeKey:HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap
Operation:writeName:UNCAsIntranet
Value:
0
(PID) Process:(2464) SupportAssistInstaller.exeKey:HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap
Operation:writeName:AutoDetect
Value:
1
(PID) Process:(2464) SupportAssistInstaller.exeKey:HKEY_CURRENT_USER\Software\Microsoft\Direct3D\MostRecentApplication
Operation:writeName:Name
Value:
SupportAssistInstaller.exe
(PID) Process:(884) SupportAssistInstaller.exeKey:HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap
Operation:writeName:UNCAsIntranet
Value:
0
(PID) Process:(884) SupportAssistInstaller.exeKey:HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap
Operation:writeName:AutoDetect
Value:
1
(PID) Process:(884) SupportAssistInstaller.exeKey:HKEY_CURRENT_USER\Software\Microsoft\Direct3D\MostRecentApplication
Operation:writeName:Name
Value:
SupportAssistInstaller.exe
(PID) Process:(3968) SupportAssistDownloadManager.exeKey:HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application
Operation:writeName:AutoBackupLogFiles
Value:
0
(PID) Process:(3968) SupportAssistDownloadManager.exeKey:HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\SupportAssistAgent
Operation:writeName:EventMessageFile
Value:
C:\Windows\Microsoft.NET\Framework\v4.0.30319\EventLogMessages.dll
(PID) Process:(3968) SupportAssistDownloadManager.exeKey:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\SupportAssistDownloadManager_RASAPI32
Operation:writeName:EnableFileTracing
Value:
0
(PID) Process:(3968) SupportAssistDownloadManager.exeKey:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\SupportAssistDownloadManager_RASAPI32
Operation:writeName:EnableConsoleTracing
Value:
0
Executable files
185
Suspicious files
20
Text files
87
Unknown types
16

Dropped files

PID
Process
Filename
Type
3412SupportAssistInstaller.exeC:\Users\admin\AppData\Local\Temp\7zSF03C.tmp\Resources\New-Dell-Logo-White.pngimage
MD5:18AE7C444367FB4BF43E20DCD4F721F0
SHA256:C3B07610D159518DFBF0087BD3AD60193B2814D391D5F960538397422EC2FCF7
3412SupportAssistInstaller.exeC:\Users\admin\AppData\Local\Temp\7zSF03C.tmp\SupportAssistInstaller.exe.configxml
MD5:8E38AB4400A26B4476B12DDC818B3938
SHA256:136C95A49587F46687ED52625F194D17EEE974D267028EC0237DAD89D9C763AA
3412SupportAssistInstaller.exeC:\Users\admin\AppData\Local\Temp\7zSF03C.tmp\Resources\Alienware-Logo-head-while.pngimage
MD5:BC4CD5C98535966A9853443D32C886D1
SHA256:9B1734C28917520C3CC492602997FDA7AC3320520A8F2E9BCBEA6F8CDEBE0206
3412SupportAssistInstaller.exeC:\Users\admin\AppData\Local\Temp\7zSF03C.tmp\Microsoft.Deployment.Compression.Cab.dllexecutable
MD5:A8A1C773013848C13E8A61FFF539A9F8
SHA256:34576A410DC632C5F60AC6476E66EA88A4271ECD7AE1C878D079DD78E50CF7C1
3412SupportAssistInstaller.exeC:\Users\admin\AppData\Local\Temp\7zSF03C.tmp\SupportAssistInstaller.exeexecutable
MD5:E2711C6F88A76558149C397CCE6E800A
SHA256:59580F7BA427E465DEB5F606EC25ECBE7977AD126BD85082A53C8A88296E1B59
3412SupportAssistInstaller.exeC:\Users\admin\AppData\Local\Temp\7zSF03C.tmp\SupportAssistDownloadManager.exeexecutable
MD5:7857F6D351B958DEE84369D627797191
SHA256:30EA52D707D396360EB01B93F89DB1716C1D6799EEF2FD349C29554795B9CB01
3412SupportAssistInstaller.exeC:\Users\admin\AppData\Local\Temp\7zSF03C.tmp\log4net.dllexecutable
MD5:D035DFB88B97167074272C955369D181
SHA256:C72E3851D0793E2FF6CE3EEC73F6C71AAB895450C0295C6A20CB0987FBEDE0A1
3412SupportAssistInstaller.exeC:\Users\admin\AppData\Local\Temp\7zSF03C.tmp\Microsoft.Practices.Unity.dllexecutable
MD5:87AA4850BF57F6AF6A9A7610DB2CD793
SHA256:AF079CB2A1B853F6FF993DDBBAD0ADCD9D80F704DBB94C8586564372C23EB330
3412SupportAssistInstaller.exeC:\Users\admin\AppData\Local\Temp\7zSF03C.tmp\Resources\greenTick_28x28.pngimage
MD5:7910E3985D12331C628B93037DE44E43
SHA256:92403FBB74777EA753908726D2548F3D08CE242AA61AFE0DCD19CBB0325DCB2F
3412SupportAssistInstaller.exeC:\Users\admin\AppData\Local\Temp\7zSF03C.tmp\de-DE\SupportAssistInstaller.resources.dllexecutable
MD5:2E9739314B471CDB105093CA18C4112A
SHA256:23AC2B3621FE216F2CF0F45729C67E274232BE2A735A2BD456455E4F916A33DC
Download PCAP, analyze network streams, HTTP content and a lot more at the full report
HTTP(S) requests
2
TCP/UDP connections
13
DNS requests
6
Threats
0

HTTP requests

PID
Process
Method
HTTP Code
IP
URL
CN
Type
Size
Reputation
884
SupportAssistInstaller.exe
GET
200
23.37.43.27:80
http://s2.symcb.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBS56bKHAoUD%2BOyl%2B0LhPg9JxyQm4gQUf9Nlp8Ld7LvwMAnzQzn6Aq8zMTMCED141%2Fl2SWCyYX308B7Khio%3D
NL
der
1.71 Kb
whitelisted
884
SupportAssistInstaller.exe
GET
200
93.184.220.29:80
http://sv.symcb.com/sv.crt
US
der
1.34 Kb
whitelisted
Download PCAP, analyze network streams, HTTP content and a lot more at the full report

Connections

PID
Process
IP
Domain
ASN
CN
Reputation
3968
SupportAssistDownloadManager.exe
2.18.232.9:443
downloads.dell.com
Akamai International B.V.
—
whitelisted
884
SupportAssistInstaller.exe
93.184.220.29:80
sv.symcb.com
MCI Communications Services, Inc. d/b/a Verizon Business
US
whitelisted
884
SupportAssistInstaller.exe
23.37.43.27:80
s2.symcb.com
Akamai Technologies, Inc.
NL
whitelisted
1884
SupportAssistDownloadManager.exe
2.18.232.9:443
downloads.dell.com
Akamai International B.V.
—
whitelisted
3692
SupportAssistDownloadManager.exe
2.18.232.9:443
downloads.dell.com
Akamai International B.V.
—
whitelisted
1896
SupportAssistAgent.exe
104.111.214.12:443
afcs.dell.com
Akamai International B.V.
NL
whitelisted
796
SupportAssistDownloadManager.exe
2.18.232.9:443
downloads.dell.com
Akamai International B.V.
—
whitelisted
1896
SupportAssistAgent.exe
2.18.232.9:443
downloads.dell.com
Akamai International B.V.
—
whitelisted

DNS requests

Domain
IP
Reputation
downloads.dell.com
  • 2.18.232.9
whitelisted
sv.symcb.com
  • 93.184.220.29
whitelisted
s2.symcb.com
  • 23.37.43.27
whitelisted
sv.symcd.com
  • 23.37.43.27
shared
afcs.dell.com
  • 104.111.214.12
whitelisted

Threats

No threats detected
Process
Message
SupportAssistInstaller.exe
log4net:ERROR Could not create Appender [CustomizedFileAppender] of type [Dell.Services.SupportAssist.Logger.CustomizedFileAppender, Logger]. Reported error follows.
SupportAssistInstaller.exe
System.IO.FileNotFoundException: Could not load file or assembly 'Logger' or one of its dependencies. The system cannot find the file specified. File name: 'Logger' at System.RuntimeTypeHandle.GetTypeByName(String name, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMarkHandle stackMark, IntPtr pPrivHostBinder, Boolean loadTypeFromPartialName, ObjectHandleOnStack type) at System.RuntimeTypeHandle.GetTypeByName(String name, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean loadTypeFromPartialName) at System.RuntimeType.GetType(String typeName, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMark& stackMark) at System.Type.GetType(String typeName, Boolean throwOnError, Boolean ignoreCase) at log4net.Util.SystemInfo.GetTypeFromString(Assembly relativeAssembly, String typeName, Boolean throwOnError, Boolean ignoreCase) at log4net.Util.SystemInfo.GetTypeFromString(String typeName, Boolean throwOnError, Boolean ignoreCase) at log4net.Repository.Hierarchy.XmlHierarchyConfigurator.ParseAppender(XmlElement appenderElement) WRN: Assembly binding logging is turned OFF. To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1. Note: There is some performance penalty associated with assembly bind failure logging. To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
SupportAssistInstaller.exe
log4net:ERROR Appender named [CustomizedFileAppender] not found.
SupportAssistInstaller.exe
log4net:ERROR Could not create Appender [CustomizedFileAppender] of type [Dell.Services.SupportAssist.Logger.CustomizedFileAppender, Logger]. Reported error follows.
SupportAssistInstaller.exe
log4net:ERROR Appender named [CustomizedFileAppender] not found.
SupportAssistInstaller.exe
log4net:ERROR Appender named [CustomizedFileAppender] not found.
SupportAssistInstaller.exe
log4net:ERROR Could not create Appender [CustomizedFileAppender] of type [Dell.Services.SupportAssist.Logger.CustomizedFileAppender, Logger]. Reported error follows.
SupportAssistInstaller.exe
System.IO.FileNotFoundException: Could not load file or assembly 'Logger' or one of its dependencies. The system cannot find the file specified. File name: 'Logger' at System.RuntimeTypeHandle.GetTypeByName(String name, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMarkHandle stackMark, IntPtr pPrivHostBinder, Boolean loadTypeFromPartialName, ObjectHandleOnStack type) at System.RuntimeTypeHandle.GetTypeByName(String name, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean loadTypeFromPartialName) at System.RuntimeType.GetType(String typeName, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMark& stackMark) at System.Type.GetType(String typeName, Boolean throwOnError, Boolean ignoreCase) at log4net.Util.SystemInfo.GetTypeFromString(Assembly relativeAssembly, String typeName, Boolean throwOnError, Boolean ignoreCase) at log4net.Util.SystemInfo.GetTypeFromString(String typeName, Boolean throwOnError, Boolean ignoreCase) at log4net.Repository.Hierarchy.XmlHierarchyConfigurator.ParseAppender(XmlElement appenderElement) WRN: Assembly binding logging is turned OFF. To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1. Note: There is some performance penalty associated with assembly bind failure logging. To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
SupportAssistInstaller.exe
log4net:ERROR Appender named [CustomizedFileAppender] not found.
SupportAssistInstaller.exe
log4net:ERROR Could not create Appender [CustomizedFileAppender] of type [Dell.Services.SupportAssist.Logger.CustomizedFileAppender, Logger]. Reported error follows.
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Reports
SupportAssistInstaller.exe