| File name: | IMPORTANT Desk Support Notice5T6I03OVX1ATAUD7BOZY67SGQM3S02YABCA5RIFFM1.msg |
| Full analysis: | https://app.any.run/tasks/bd9a2de6-be82-44dd-8e71-aee3610573e6 |
| Verdict: | Malicious activity |
| Analysis date: | April 17, 2025, 21:21:05 |
| OS: | Windows 10 Professional (build: 19044, 64 bit) |
| Tags: | |
| Indicators: | |
| MIME: | application/vnd.ms-outlook |
| File info: | CDFV2 Microsoft Outlook Message |
| MD5: | EC526CD5A01EA7450508200422DBF706 |
| SHA1: | 08EF846EA81AF040F7398BC993FCC7F7EF635733 |
| SHA256: | 92CF5CE1C8AE89BCF47A4AF61FB415B6A58680CFBEE5E239F0C975CD7F29BB55 |
| SSDEEP: | 3072:9u/ikeCNHlCij5DfQfNHQSI6kBXEpjaZ4w8P0ADX+3fZaz3Xr:9AllQHQSI6BDX+vi |
| .msg | | | Outlook Message (58.9) |
|---|---|---|
| .oft | | | Outlook Form Template (34.4) |
PID | CMD | Path | Indicators | Parent process | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 208 | "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=unzip.mojom.Unzipper --lang=en-US --service-sandbox-type=service --no-appcompat-clear --mojo-platform-channel-handle=6392 --field-trial-handle=2476,i,10858329484101205311,8116797452511068472,262144 --variations-seed-version /prefetch:8 | C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe | — | msedge.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: LOW Description: Microsoft Edge Exit code: 0 Version: 122.0.2365.59 Modules
| |||||||||||||||
| 672 | "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=unzip.mojom.Unzipper --lang=en-US --service-sandbox-type=service --no-appcompat-clear --mojo-platform-channel-handle=6624 --field-trial-handle=2476,i,10858329484101205311,8116797452511068472,262144 --variations-seed-version /prefetch:8 | C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe | msedge.exe | ||||||||||||
User: admin Company: Microsoft Corporation Integrity Level: LOW Description: Microsoft Edge Exit code: 0 Version: 122.0.2365.59 Modules
| |||||||||||||||
| 684 | "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=data_decoder.mojom.DataDecoderService --lang=en-US --service-sandbox-type=service --no-appcompat-clear --mojo-platform-channel-handle=5808 --field-trial-handle=2476,i,10858329484101205311,8116797452511068472,262144 --variations-seed-version /prefetch:8 | C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe | — | msedge.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: LOW Description: Microsoft Edge Exit code: 0 Version: 122.0.2365.59 Modules
| |||||||||||||||
| 776 | "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --no-appcompat-clear --disable-gpu-compositing --lang=en-US --js-flags=--ms-user-locale= --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --renderer-client-id=65 --mojo-platform-channel-handle=7176 --field-trial-handle=2476,i,10858329484101205311,8116797452511068472,262144 --variations-seed-version /prefetch:1 | C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe | — | msedge.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: LOW Description: Microsoft Edge Version: 122.0.2365.59 Modules
| |||||||||||||||
| 1004 | "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --no-appcompat-clear --disable-gpu-compositing --lang=en-US --js-flags=--ms-user-locale= --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --renderer-client-id=52 --mojo-platform-channel-handle=4552 --field-trial-handle=2476,i,10858329484101205311,8116797452511068472,262144 --variations-seed-version /prefetch:1 | C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe | — | msedge.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: LOW Description: Microsoft Edge Exit code: 0 Version: 122.0.2365.59 Modules
| |||||||||||||||
| 1188 | "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=data_decoder.mojom.DataDecoderService --lang=en-US --service-sandbox-type=service --no-appcompat-clear --mojo-platform-channel-handle=6196 --field-trial-handle=2476,i,10858329484101205311,8116797452511068472,262144 --variations-seed-version /prefetch:8 | C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe | — | msedge.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: LOW Description: Microsoft Edge Exit code: 0 Version: 122.0.2365.59 Modules
| |||||||||||||||
| 1244 | "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=unzip.mojom.Unzipper --lang=en-US --service-sandbox-type=service --no-appcompat-clear --mojo-platform-channel-handle=3828 --field-trial-handle=2476,i,10858329484101205311,8116797452511068472,262144 --variations-seed-version /prefetch:8 | C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe | — | msedge.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: LOW Description: Microsoft Edge Exit code: 0 Version: 122.0.2365.59 Modules
| |||||||||||||||
| 1300 | "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=unzip.mojom.Unzipper --lang=en-US --service-sandbox-type=service --no-appcompat-clear --mojo-platform-channel-handle=6664 --field-trial-handle=2476,i,10858329484101205311,8116797452511068472,262144 --variations-seed-version /prefetch:8 | C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe | — | msedge.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: LOW Description: Microsoft Edge Exit code: 0 Version: 122.0.2365.59 Modules
| |||||||||||||||
| 1388 | "C:\WINDOWS\System32\SLUI.exe" RuleId=3482d82e-ca2c-4e1f-8864-da0267b484b2;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=TimerEvent | C:\Windows\System32\slui.exe | SppExtComObj.Exe | ||||||||||||
User: NETWORK SERVICE Company: Microsoft Corporation Integrity Level: SYSTEM Description: Windows Activation Client Exit code: 1 Version: 10.0.19041.1 (WinBuild.160101.0800) Modules
| |||||||||||||||
| 1676 | "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=unzip.mojom.Unzipper --lang=en-US --service-sandbox-type=service --no-appcompat-clear --mojo-platform-channel-handle=4392 --field-trial-handle=2476,i,10858329484101205311,8116797452511068472,262144 --variations-seed-version /prefetch:8 | C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe | — | msedge.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: LOW Description: Microsoft Edge Exit code: 0 Version: 122.0.2365.59 Modules
| |||||||||||||||
| (PID) Process: | (3900) OUTLOOK.EXE | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Common\ClientTelemetry\Sampling |
| Operation: | write | Name: | 6 |
Value: 01941A000000001000B24E9A3E06000000000000000600000000000000 | |||
| (PID) Process: | (3900) OUTLOOK.EXE | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Common\CrashPersistence\OUTLOOK\3900 |
| Operation: | write | Name: | 0 |
Value: 0B0E10B49E3EF72DA1D242BF8E49E81738E03B230046E0C19BB2EAFBEBED016A04102400449A7D64B29D01008500A907556E6B6E6F776EC906022222CA0DC2190000C91003783634C511BC1ED2120B6F00750074006C006F006F006B002E00650078006500C51620C517808004C91808323231322D44656300 | |||
| (PID) Process: | (3900) OUTLOOK.EXE | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Diagnostics |
| Operation: | delete value | Name: | BootCommand |
Value: | |||
| (PID) Process: | (3900) OUTLOOK.EXE | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Diagnostics |
| Operation: | delete value | Name: | BootFailureCount |
Value: | |||
| (PID) Process: | (3900) OUTLOOK.EXE | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Diagnostics\BootDiagnosticsDataPreviousSession |
| Operation: | delete key | Name: | (default) |
Value: | |||
| (PID) Process: | (3900) OUTLOOK.EXE | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Diagnostics\BootDiagnosticsDataPreviousSession |
| Operation: | write | Name: | CantBootResolution |
Value: BootSuccess | |||
| (PID) Process: | (3900) OUTLOOK.EXE | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Diagnostics\BootDiagnosticsDataPreviousSession |
| Operation: | write | Name: | ProfileBeingOpened |
Value: Outlook | |||
| (PID) Process: | (3900) OUTLOOK.EXE | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Diagnostics\BootDiagnosticsDataPreviousSession |
| Operation: | write | Name: | SessionId |
Value: C3D8E96E-C1AF-4750-8D52-F4E28119C131 | |||
| (PID) Process: | (3900) OUTLOOK.EXE | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Diagnostics\BootDiagnosticsDataPreviousSession |
| Operation: | write | Name: | BootDiagnosticsLogFile |
Value: C:\Users\admin\AppData\Local\Temp\Outlook Logging\OUTLOOK_16_0_16026_20146-20240718T1116060318-1644.etl | |||
| (PID) Process: | (3900) OUTLOOK.EXE | Key: | HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Diagnostics |
| Operation: | delete value | Name: | ProfileBeingOpened |
Value: | |||
PID | Process | Filename | Type | |
|---|---|---|---|---|
| 3900 | OUTLOOK.EXE | C:\Users\admin\Documents\Outlook Files\Outlook1.pst | — | |
MD5:— | SHA256:— | |||
| 5132 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\discounts_db\LOG.old~RF112884.TMP | — | |
MD5:— | SHA256:— | |||
| 5132 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\discounts_db\LOG.old | — | |
MD5:— | SHA256:— | |||
| 5132 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\commerce_subscription_db\LOG.old~RF112884.TMP | — | |
MD5:— | SHA256:— | |||
| 5132 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\commerce_subscription_db\LOG.old | — | |
MD5:— | SHA256:— | |||
| 5132 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\EdgePushStorageWithConnectTokenAndKey\LOG.old~RF112884.TMP | — | |
MD5:— | SHA256:— | |||
| 5132 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\parcel_tracking_db\LOG.old~RF112884.TMP | — | |
MD5:— | SHA256:— | |||
| 5132 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\parcel_tracking_db\LOG.old | — | |
MD5:— | SHA256:— | |||
| 5132 | msedge.exe | C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\EdgePushStorageWithConnectTokenAndKey\LOG.old | — | |
MD5:— | SHA256:— | |||
| 3900 | OUTLOOK.EXE | C:\Users\admin\AppData\Local\Microsoft\TokenBroker\Cache\089d66ba04a8cec4bdc5267f42f39cf84278bb67.tbres | binary | |
MD5:F59158AAE802CCC41C5AEFCDE9B86273 | SHA256:BC1109E572065C59E4DDCD0E8BD7280F1E87E3821BABCD3AF75E4C6178523A65 | |||
PID | Process | Method | HTTP Code | IP | URL | CN | Type | Size | Reputation |
|---|---|---|---|---|---|---|---|---|---|
6544 | svchost.exe | GET | 200 | 2.17.190.73:80 | http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSAUQYBMq2awn1Rh6Doh%2FsBYgFV7gQUA95QNVbRTLtm8KPiGxvDl7I90VUCEAJ0LqoXyo4hxxe7H%2Fz9DKA%3D | unknown | — | — | whitelisted |
3900 | OUTLOOK.EXE | GET | 200 | 2.17.190.73:80 | http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBQ50otx%2Fh0Ztl%2Bz8SiPI7wEWVxDlQQUTiJUIBiV5uNu5g%2F6%2BrkS7QYXjzkCEApDqVCbATUviZV57HIIulA%3D | unknown | — | — | whitelisted |
2384 | SIHClient.exe | GET | 200 | 95.101.149.131:80 | http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Product%20Root%20Certificate%20Authority%202018.crl | unknown | — | — | whitelisted |
5496 | MoUsoCoreWorker.exe | GET | 200 | 23.216.77.19:80 | http://crl.microsoft.com/pki/crl/products/MicRooCerAut2011_2011_03_22.crl | unknown | — | — | whitelisted |
3900 | OUTLOOK.EXE | GET | 200 | 2.17.190.73:80 | http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBQ50otx%2Fh0Ztl%2Bz8SiPI7wEWVxDlQQUTiJUIBiV5uNu5g%2F6%2BrkS7QYXjzkCEAUZZSZEml49Gjh0j13P68w%3D | unknown | — | — | whitelisted |
2384 | SIHClient.exe | GET | 200 | 95.101.149.131:80 | http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Update%20Secure%20Server%20CA%202.1.crl | unknown | — | — | whitelisted |
8000 | svchost.exe | GET | 206 | 208.89.74.23:80 | http://msedge.b.tlu.dl.delivery.mp.microsoft.com/filestreamingservice/files/9b9f8fb4-8a65-41e4-bda3-5416858f0aeb?P1=1745356198&P2=404&P3=2&P4=Dmr85BcWojtjon8RnGjEmjsXfFTvJjhYzJJlmduzxVDuA%2bHF4sZUSwQ7jaSJnJJJC1P41JFv2WBsdxv8SaKKhQ%3d%3d | unknown | — | — | whitelisted |
8000 | svchost.exe | GET | 206 | 208.89.74.23:80 | http://msedge.b.tlu.dl.delivery.mp.microsoft.com/filestreamingservice/files/9b9f8fb4-8a65-41e4-bda3-5416858f0aeb?P1=1745356198&P2=404&P3=2&P4=Dmr85BcWojtjon8RnGjEmjsXfFTvJjhYzJJlmduzxVDuA%2bHF4sZUSwQ7jaSJnJJJC1P41JFv2WBsdxv8SaKKhQ%3d%3d | unknown | — | — | whitelisted |
8000 | svchost.exe | HEAD | 200 | 208.89.74.23:80 | http://msedge.b.tlu.dl.delivery.mp.microsoft.com/filestreamingservice/files/9b9f8fb4-8a65-41e4-bda3-5416858f0aeb?P1=1745356198&P2=404&P3=2&P4=Dmr85BcWojtjon8RnGjEmjsXfFTvJjhYzJJlmduzxVDuA%2bHF4sZUSwQ7jaSJnJJJC1P41JFv2WBsdxv8SaKKhQ%3d%3d | unknown | — | — | whitelisted |
8000 | svchost.exe | GET | 206 | 208.89.74.23:80 | http://msedge.b.tlu.dl.delivery.mp.microsoft.com/filestreamingservice/files/9b9f8fb4-8a65-41e4-bda3-5416858f0aeb?P1=1745356198&P2=404&P3=2&P4=Dmr85BcWojtjon8RnGjEmjsXfFTvJjhYzJJlmduzxVDuA%2bHF4sZUSwQ7jaSJnJJJC1P41JFv2WBsdxv8SaKKhQ%3d%3d | unknown | — | — | whitelisted |
PID | Process | IP | Domain | ASN | CN | Reputation |
|---|---|---|---|---|---|---|
4 | System | 192.168.100.255:137 | — | — | — | whitelisted |
— | — | 4.231.128.59:443 | settings-win.data.microsoft.com | MICROSOFT-CORP-MSN-AS-BLOCK | IE | whitelisted |
4 | System | 192.168.100.255:138 | — | — | — | whitelisted |
5496 | MoUsoCoreWorker.exe | 23.216.77.19:80 | — | Akamai International B.V. | DE | whitelisted |
3900 | OUTLOOK.EXE | 52.123.129.14:443 | ecs.office.com | MICROSOFT-CORP-MSN-AS-BLOCK | US | whitelisted |
3216 | svchost.exe | 172.211.123.248:443 | client.wns.windows.com | MICROSOFT-CORP-MSN-AS-BLOCK | FR | whitelisted |
3900 | OUTLOOK.EXE | 52.109.28.47:443 | roaming.officeapps.live.com | MICROSOFT-CORP-MSN-AS-BLOCK | GB | whitelisted |
3900 | OUTLOOK.EXE | 2.17.190.73:80 | ocsp.digicert.com | AKAMAI-AS | DE | whitelisted |
3900 | OUTLOOK.EXE | 23.50.131.86:443 | omex.cdn.office.net | Akamai International B.V. | DE | whitelisted |
6544 | svchost.exe | 20.190.159.68:443 | login.live.com | MICROSOFT-CORP-MSN-AS-BLOCK | IE | whitelisted |
Domain | IP | Reputation |
|---|---|---|
settings-win.data.microsoft.com |
| whitelisted |
google.com |
| whitelisted |
crl.microsoft.com |
| whitelisted |
ecs.office.com |
| whitelisted |
client.wns.windows.com |
| whitelisted |
roaming.officeapps.live.com |
| whitelisted |
ocsp.digicert.com |
| whitelisted |
omex.cdn.office.net |
| whitelisted |
login.live.com |
| whitelisted |
messaging.lifecycle.office.com |
| whitelisted |