| download: | 001220.html |
| Full analysis: | https://app.any.run/tasks/791feca8-fcf7-4f61-a9cf-3819ba8516ee |
| Verdict: | Malicious activity |
| Analysis date: | July 24, 2019, 05:59:16 |
| OS: | Windows 7 Professional Service Pack 1 (build: 7601, 32 bit) |
| Indicators: | |
| MIME: | text/html |
| File info: | HTML document, UTF-8 Unicode text, with very long lines |
| MD5: | 09D5C0F8E6FB8B68992F9CC06C22BA47 |
| SHA1: | CA16E580367E9E5442E357F1E158EF2D80C0AB2E |
| SHA256: | 8C16BD55C4745F9319A7291F9C8BA5CA7FC8676BD866214FFEE39EBCF6F22981 |
| SSDEEP: | 768:kfnjPYBfFQbUfxZkFQdJpgroNV96+4MpT:sjPYBfFQIfDkFQjpgroNV96+4M1 |
| .htm/html | | | HyperText Markup Language with DOCTYPE (80.6) |
|---|---|---|
| .html | | | HyperText Markup Language (19.3) |
| ContentType: | text/html;charset=utf-8 |
|---|---|
| Description: | Q&A:「クレーム」と「苦情」はどう違うのでしょうか。また、「顧客不満足」はどう分けて定義したらよいでしょうか。 |
| Keywords: | Q&A,クレーム,苦情,顧客不満足,,社内研修,社員研修,マニュアル制作,業務マニュアル,営業マニュアル,OJT,目標管理,5S,5Sに力を入れています,問題解決,人事評価,なぜなぜ分析,webマニュアル,マニュアルの作り方,ナビゲート,社員教育,人材育成,研修講師,研修プログラム,新入社員研修,イントラ,神奈川,横浜 |
| Title: | 「クレーム」と「苦情」はどう違うのでしょうか。また、「顧客不満足」はどう分けて定義したらよいでしょうか。 | Q&A | ナビゲート |
| Copyright: | (C) Navigate, Inc. All Rights Reserved. |
| twitterCard: | summary |
| twitterDescription: | クレームにまつわる言葉の定義は諸説あるようです。 ク |
| twitterTitle: | 「クレーム」と「苦情」はどう違うのでしょうか。また、「顧客不満足」はどう分けて定義したらよいでしょうか。 | Q&A | ナビゲート |
| twitterSite: | @Navigate_inc |
| twitterCreator: | @Navigate_inc |
| viewport: | width=device-width,initial-scale=1 |
PID | CMD | Path | Indicators | Parent process | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 3336 | "C:\Program Files\Internet Explorer\iexplore.exe" SCODEF:3844 CREDAT:79873 | C:\Program Files\Internet Explorer\iexplore.exe | iexplore.exe | ||||||||||||
User: admin Company: Microsoft Corporation Integrity Level: MEDIUM Description: Internet Explorer Exit code: 0 Version: 8.00.7600.16385 (win7_rtm.090713-1255) Modules
| |||||||||||||||
| 3844 | "C:\Program Files\Internet Explorer\iexplore.exe" C:\Users\admin\AppData\Local\Temp\001220.html | C:\Program Files\Internet Explorer\iexplore.exe | explorer.exe | ||||||||||||
User: admin Company: Microsoft Corporation Integrity Level: MEDIUM Description: Internet Explorer Exit code: 0 Version: 8.00.7600.16385 (win7_rtm.090713-1255) Modules
| |||||||||||||||
| (PID) Process: | (3844) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main |
| Operation: | write | Name: | CompatibilityFlags |
Value: 0 | |||
| (PID) Process: | (3844) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap |
| Operation: | write | Name: | UNCAsIntranet |
Value: 0 | |||
| (PID) Process: | (3844) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap |
| Operation: | write | Name: | AutoDetect |
Value: 1 | |||
| (PID) Process: | (3844) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones |
| Operation: | write | Name: | SecuritySafe |
Value: 1 | |||
| (PID) Process: | (3844) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings |
| Operation: | write | Name: | ProxyEnable |
Value: 0 | |||
| (PID) Process: | (3844) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Connections |
| Operation: | write | Name: | SavedLegacySettings |
Value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| |||
| (PID) Process: | (3844) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Recovery\Active |
| Operation: | write | Name: | {3574DA67-ADD8-11E9-95C0-5254004A04AF} |
Value: 0 | |||
| (PID) Process: | (3844) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2670000A-7350-4F3C-8081-5663EE0C6C49}\iexplore |
| Operation: | write | Name: | Type |
Value: 4 | |||
| (PID) Process: | (3844) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2670000A-7350-4F3C-8081-5663EE0C6C49}\iexplore |
| Operation: | write | Name: | Count |
Value: 2 | |||
| (PID) Process: | (3844) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2670000A-7350-4F3C-8081-5663EE0C6C49}\iexplore |
| Operation: | write | Name: | Time |
Value: E30707000300180005003B0022002B02 | |||
PID | Process | Filename | Type | |
|---|---|---|---|---|
| 3844 | iexplore.exe | C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JGRR2OYX\favicon[1].ico | — | |
MD5:— | SHA256:— | |||
| 3844 | iexplore.exe | C:\Users\admin\AppData\LocalLow\Microsoft\Internet Explorer\Services\search_{0633EE93-D776-472f-A0FF-E1416B8B2E3A}.ico | — | |
MD5:— | SHA256:— | |||
| 3336 | iexplore.exe | C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LH043OAM\share_button[1].php | — | |
MD5:— | SHA256:— | |||
| 3336 | iexplore.exe | C:\Users\admin\AppData\Roaming\Microsoft\Windows\Cookies\admin@google[1].txt | text | |
MD5:— | SHA256:— | |||
| 3336 | iexplore.exe | C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JGRR2OYX\plusone[1].js | html | |
MD5:— | SHA256:— | |||
| 3336 | iexplore.exe | C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\H6QNMHE9\noConnect[1] | image | |
MD5:3CB8FACCD5DE434D415AB75C17E8FD86 | SHA256:6976C426E3AC66D66303C114B22B2B41109A7DE648BA55FFC3E5A53BD0DB09E7 | |||
| 3336 | iexplore.exe | C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JGRR2OYX\errorPageStrings[1] | text | |
MD5:1A0563F7FB85A678771450B131ED66FD | SHA256:EB5678DE9D8F29CA6893D4E6CA79BD5AB4F312813820FE4997B009A2B1A1654C | |||
| 3336 | iexplore.exe | C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LH043OAM\httpErrorPagesScripts[1] | text | |
MD5:E7CA76A3C9EE0564471671D500E3F0F3 | SHA256:58268CA71A28973B756A48BBD7C9DC2F6B87B62AE343E582CE067C725275B63C | |||
| 3336 | iexplore.exe | C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LH043OAM\dnserror[1] | html | |
MD5:68E03ED57EC741A4AFBBCD11FAB1BDBE | SHA256:1FF3334C3EB27033F8F37029FD72F648EDD4551FCE85FC1F5159FEAEA1439630 | |||
| 3336 | iexplore.exe | C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LH043OAM\share_button[1].htm | html | |
MD5:— | SHA256:— | |||
PID | Process | Method | HTTP Code | IP | URL | CN | Type | Size | Reputation |
|---|---|---|---|---|---|---|---|---|---|
3844 | iexplore.exe | GET | 200 | 204.79.197.200:80 | http://www.bing.com/favicon.ico | US | image | 237 b | whitelisted |
3336 | iexplore.exe | OPTIONS | 400 | 172.217.21.200:80 | http://www.googletagmanager.com/ | US | html | 1.52 Kb | whitelisted |
3336 | iexplore.exe | OPTIONS | 400 | 172.217.21.200:80 | http://www.googletagmanager.com/ | US | html | 1.52 Kb | whitelisted |
3336 | iexplore.exe | GET | 200 | 23.111.228.220:80 | http://statcounter.biz/optout/set/lat?jsonp=__twb_cb_422903179&key=1b3622eba14d06227e&cv=1531358697&t=1531358697632 | NL | — | — | malicious |
3336 | iexplore.exe | OPTIONS | 400 | 172.217.21.200:80 | http://www.googletagmanager.com/ | US | html | 1.52 Kb | whitelisted |
3336 | iexplore.exe | OPTIONS | 400 | 172.217.21.200:80 | http://www.googletagmanager.com/ | US | html | 1.52 Kb | whitelisted |
3336 | iexplore.exe | OPTIONS | 400 | 172.217.21.200:80 | http://www.googletagmanager.com/ | US | html | 1.52 Kb | whitelisted |
3336 | iexplore.exe | OPTIONS | 400 | 172.217.21.200:80 | http://www.googletagmanager.com/ | US | html | 1.52 Kb | whitelisted |
3336 | iexplore.exe | OPTIONS | 400 | 172.217.21.200:80 | http://www.googletagmanager.com/ | US | html | 1.52 Kb | whitelisted |
3336 | iexplore.exe | OPTIONS | 400 | 172.217.21.200:80 | http://www.googletagmanager.com/ | US | html | 1.52 Kb | whitelisted |
PID | Process | IP | Domain | ASN | CN | Reputation |
|---|---|---|---|---|---|---|
— | — | 204.79.197.200:80 | www.bing.com | Microsoft Corporation | US | whitelisted |
3336 | iexplore.exe | 172.217.23.174:443 | apis.google.com | Google Inc. | US | whitelisted |
3336 | iexplore.exe | 157.112.183.64:443 | www.navigate-inc.co.jp | SAKURA Internet Inc. | JP | unknown |
4 | System | 172.217.21.200:445 | www.googletagmanager.com | Google Inc. | US | whitelisted |
3336 | iexplore.exe | 93.184.220.66:443 | platform.twitter.com | MCI Communications Services, Inc. d/b/a Verizon Business | US | whitelisted |
3336 | iexplore.exe | 172.217.21.200:80 | www.googletagmanager.com | Google Inc. | US | whitelisted |
4 | System | 172.217.21.200:139 | www.googletagmanager.com | Google Inc. | US | whitelisted |
3336 | iexplore.exe | 31.13.92.14:443 | static.xx.fbcdn.net | Facebook, Inc. | IE | whitelisted |
3336 | iexplore.exe | 31.13.92.36:443 | www.facebook.com | Facebook, Inc. | IE | whitelisted |
3336 | iexplore.exe | 23.111.228.220:80 | statcounter.biz | — | NL | malicious |
Domain | IP | Reputation |
|---|---|---|
www.bing.com |
| whitelisted |
apis.google.com |
| whitelisted |
www.navigate-inc.co.jp |
| unknown |
statcounter.biz |
| malicious |
worldnaturenet.xyz |
| whitelisted |
platform.twitter.com |
| whitelisted |
www.googletagmanager.com |
| whitelisted |
dns.msftncsi.com |
| shared |
www.facebook.com |
| whitelisted |
static.xx.fbcdn.net |
| whitelisted |
PID | Process | Class | Message |
|---|---|---|---|
3336 | iexplore.exe | A Network Trojan was detected | ET MALWARE LNKR CnC Activity M1 |