Malware analysis SupportTool.exe Malicious activity | ANY.RUN

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File name:	SupportTool.exe
Full analysis:	https://app.any.run/tasks/7e4aab43-0e09-472e-8035-818db778ce1f
Verdict:	Malicious activity
Analysis date:	April 29, 2025, 13:57:48
OS:	Windows 10 Professional (build: 19044, 64 bit)
Indicators:
MIME:	application/vnd.microsoft.portable-executable
File info:	PE32 executable (GUI) Intel 80386, for MS Windows, 6 sections
MD5:	A1FA0F25D56CB8C98DA495A98E380BA4
SHA1:	7D2616BF2F9C0556FE9E02B772ED4D5C76B889BF
SHA256:	8427B88A9CC51F318157350F9EE8D2E07350EF8C21D0B6707A94952A7C660356
SSDEEP:	12288:IMmtMSpKnRYB4gLuDqCOor70TPp3dtqZZrAttJVVVVVVVVVVVVVVVVVVVOVVVVV7:IMgpKnRy4Hm3osBfBe

ANY.RUN is an interactive service which provides full access to the guest system. Information in this report could be distorted by user actions and is provided for user acknowledgement as it is. ANY.RUN does not guarantee maliciousness or safety of the content.

Launch configuration

Task duration:: 60 seconds
Heavy Evasion option:: off
Network geolocation:: off
Additional time used:: none
MITM proxy:: off
Privacy:: Public submission
Fakenet option:: off
Route via Tor:: off
Autoconfirmation of UAC:: on
Network:: on

Software preset

Internet Explorer 11.3636.19041.0
Adobe Acrobat (64-bit) (23.001.20093)
Adobe Flash Player 32 NPAPI (32.0.0.465)
Adobe Flash Player 32 PPAPI (32.0.0.465)
CCleaner (6.20)
FileZilla 3.65.0 (3.65.0)
Google Chrome (122.0.6261.70)
Google Update Helper (1.3.36.51)
Java 8 Update 271 (64-bit) (8.0.2710.9)
Java Auto Updater (2.8.271.9)
Microsoft Edge (122.0.2365.59)
Microsoft Edge Update (1.3.185.17)
Microsoft Office Professional 2019 - de-de (16.0.16026.20146)
Microsoft Office Professional 2019 - en-us (16.0.16026.20146)
Microsoft Office Professional 2019 - es-es (16.0.16026.20146)
Microsoft Office Professional 2019 - it-it (16.0.16026.20146)
Microsoft Office Professional 2019 - ja-jp (16.0.16026.20146)
Microsoft Office Professional 2019 - ko-kr (16.0.16026.20146)
Microsoft Office Professional 2019 - pt-br (16.0.16026.20146)
Microsoft Office Professional 2019 - tr-tr (16.0.16026.20146)
Microsoft Office Professionnel 2019 - fr-fr (16.0.16026.20146)
Microsoft Office профессиональный 2019 - ru-ru (16.0.16026.20146)
Microsoft OneNote - en-us (16.0.16026.20146)
Microsoft Update Health Tools (3.74.0.0)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (12.0.30501.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (12.0.21005)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (12.0.21005)
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.36.32532 (14.36.32532.0)
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.36.32532 (14.36.32532.0)
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.36.32532 (14.36.32532)
Mozilla Firefox (x64 en-US) (123.0)
Mozilla Maintenance Service (123.0)
Notepad++ (64-bit x64) (7.9.1)
Office 16 Click-to-Run Extensibility Component (16.0.15726.20202)
Office 16 Click-to-Run Licensing Component (16.0.16026.20146)
Office 16 Click-to-Run Localization Component (16.0.15726.20202)
Office 16 Click-to-Run Localization Component (16.0.15928.20198)
PowerShell 7-x64 (7.3.5.0)
Skype version 8.104 (8.104)
Update for Windows 10 for x64-based Systems (KB4023057) (2.59.0.0)
Update for Windows 10 for x64-based Systems (KB4023057) (2.63.0.0)
Update for Windows 10 for x64-based Systems (KB4480730) (2.55.0.0)
Update for Windows 10 for x64-based Systems (KB5001716) (8.93.0.0)
VLC media player (3.0.11)
WinRAR 5.91 (64-bit) (5.91.0)
Windows PC Health Check (3.6.2204.08001)

Hotfixes

Client LanguagePack Package
DotNetRollup
DotNetRollup 481
FodMetadata Package
Foundation Package
Hello Face Package
InternetExplorer Optional Package
KB5003791
KB5011048
KB5015684
KB5033052
LanguageFeatures Basic en us Package
LanguageFeatures Handwriting en us Package
LanguageFeatures OCR en us Package
LanguageFeatures Speech en us Package
LanguageFeatures TextToSpeech en us Package
MSPaint FoD Package
MediaPlayer Package
Microsoft OneCore ApplicationModel Sync Desktop FOD Package
Microsoft OneCore DirectX Database FOD Package
NetFx3 OnDemand Package
Notepad FoD Package
OpenSSH Client Package
PowerShell ISE FOD Package
Printing PMCPPC FoD Package
Printing WFS FoD Package
ProfessionalEdition
QuickAssist Package
RollupFix
ServicingStack
ServicingStack 3989
StepsRecorder Package
TabletPCMath Package
UserExperience Desktop Package
WordPad FoD Package

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MALICIOUS
- Executing a file with an untrusted certificate
  - SupportTool.exe (PID: 2568)
SUSPICIOUS
- Reads security settings of Internet Explorer
  - SupportTool.exe (PID: 2568)
  - dfsvc.exe (PID: 5324)
- Process drops legitimate windows executable
  - SupportTool.exe (PID: 2568)
  - NDP472-KB4054530-x86-x64-AllOS-PTB.exe (PID: 896)
- Executable content was dropped or overwritten
  - SupportTool.exe (PID: 2568)
  - NDP472-KB4054530-x86-x64-AllOS-PTB.exe (PID: 896)
- Starts a Microsoft application from unusual location
  - NDP472-KB4054530-x86-x64-AllOS-PTB.exe (PID: 1660)
  - NDP472-KB4054530-x86-x64-AllOS-PTB.exe (PID: 896)
- Creates file in the systems drive root
  - NDP472-KB4054530-x86-x64-AllOS-PTB.exe (PID: 896)
INFO
- Reads the computer name
  - SupportTool.exe (PID: 2568)
  - NDP472-KB4054530-x86-x64-AllOS-PTB.exe (PID: 896)
  - Setup.exe (PID: 5956)
  - dfsvc.exe (PID: 5324)
- Checks supported languages
  - SupportTool.exe (PID: 2568)
  - NDP472-KB4054530-x86-x64-AllOS-PTB.exe (PID: 896)
  - dfsvc.exe (PID: 5324)
  - Setup.exe (PID: 5956)
- Checks proxy server information
  - SupportTool.exe (PID: 2568)
- Creates files or folders in the user directory
  - SupportTool.exe (PID: 2568)
- The sample compiled with english language support
  - SupportTool.exe (PID: 2568)
  - NDP472-KB4054530-x86-x64-AllOS-PTB.exe (PID: 896)
- Create files in a temporary directory
  - SupportTool.exe (PID: 2568)
  - Setup.exe (PID: 5956)
- Reads the software policy settings
  - SupportTool.exe (PID: 2568)
- Reads the machine GUID from the registry
  - SupportTool.exe (PID: 2568)
  - dfsvc.exe (PID: 5324)
- Process checks computer location settings
  - SupportTool.exe (PID: 2568)
- The sample compiled with portuguese language support
  - NDP472-KB4054530-x86-x64-AllOS-PTB.exe (PID: 896)

Find more information about signature artifacts and mapping to MITRE ATT&CK™ MATRIX at the full report

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No Malware configuration.

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TRiD

.exe	\|	Win32 Executable (generic) (52.9)
.exe	\|	Generic Win/DOS Executable (23.5)
.exe	\|	DOS Executable Generic (23.5)

EXIF

EXE

MachineType:	Intel 386 or later, and compatibles
TimeStamp:	2024:10:10 21:21:30+00:00
ImageFileCharacteristics:	Executable, Large address aware, 32-bit
PEType:	PE32
LinkerVersion:	14.38
CodeSize:	382464
InitializedDataSize:	179712
UninitializedDataSize:	-
EntryPoint:	0x36fc0
OSVersion:	5.1
ImageVersion:	10
SubsystemVersion:	5.1
Subsystem:	Windows GUI
FileVersionNumber:	17.0.35410.144
ProductVersionNumber:	17.0.35410.144
FileFlagsMask:	0x003f
FileFlags:	(none)
FileOS:	Win32
ObjectFileType:	Executable application
FileSubtype:	-
LanguageCode:	English (U.S.)
CharacterSet:	Unicode
CompanyName:	-
FileDescription:	Setup
FileVersion:	17.0.35410.144 built by: d17.12
InternalName:	setup.exe
LegalCopyright:	© Microsoft Corporation. All rights reserved.
OriginalFileName:	setup.exe
ProductName:	-
ProductVersion:	17.0.35410.144

No data.

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All screenshots are available in the full report

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Total processes

136

Monitored processes

Malicious processes

Suspicious processes

Behavior graph

Click at the process to see the details

Process information

PID

CMD

Path

Indicators

Parent process

896

"C:\Users\admin\AppData\Local\Temp\VSDBEFC.tmp\DotNetFX472\NDP472-KB4054530-x86-x64-AllOS-PTB.exe" /q /norestart /skipenucheck /ChainingPackage FullX64ClickOnce

C:\Users\admin\AppData\Local\Temp\VSDBEFC.tmp\DotNetFX472\NDP472-KB4054530-x86-x64-AllOS-PTB.exe

SupportTool.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

HIGH

Description:

Microsoft .NET Framework 4.7.2 (PTB) Setup

Exit code:

Version:

4.7.03062.00

Modules

Images
c:\users\admin\appdata\local\temp\vsdbefc.tmp\dotnetfx472\ndp472-kb4054530-x86-x64-allos-ptb.exe
c:\windows\system32\ntdll.dll
c:\windows\syswow64\ntdll.dll
c:\windows\system32\wow64.dll
c:\windows\system32\wow64win.dll
c:\windows\system32\wow64cpu.dll
c:\windows\syswow64\kernel32.dll
c:\windows\syswow64\kernelbase.dll
c:\windows\syswow64\apphelp.dll
c:\windows\syswow64\advapi32.dll

920

C:\WINDOWS\system32\SppExtComObj.exe -Embedding

C:\Windows\System32\SppExtComObj.Exe

—

svchost.exe

User:

NETWORK SERVICE

Company:

Microsoft Corporation

Integrity Level:

SYSTEM

Description:

KMS Connection Broker

Version:

10.0.19041.3996 (WinBuild.160101.0800)

Modules

Images
c:\windows\system32\sppextcomobj.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\bcrypt.dll
c:\windows\system32\oleaut32.dll

1660

"C:\Users\admin\AppData\Local\Temp\VSDBEFC.tmp\DotNetFX472\NDP472-KB4054530-x86-x64-AllOS-PTB.exe" /q /norestart /skipenucheck /ChainingPackage FullX64ClickOnce

C:\Users\admin\AppData\Local\Temp\VSDBEFC.tmp\DotNetFX472\NDP472-KB4054530-x86-x64-AllOS-PTB.exe

—

SupportTool.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

Microsoft .NET Framework 4.7.2 (PTB) Setup

Exit code:

3221226540

Version:

4.7.03062.00

Modules

Images
c:\users\admin\appdata\local\temp\vsdbefc.tmp\dotnetfx472\ndp472-kb4054530-x86-x64-allos-ptb.exe
c:\windows\system32\ntdll.dll
c:\windows\syswow64\ntdll.dll

2568

"C:\Users\admin\AppData\Local\Temp\SupportTool.exe"

C:\Users\admin\AppData\Local\Temp\SupportTool.exe

explorer.exe

User:

admin

Integrity Level:

MEDIUM

Description:

Setup

Exit code:

Version:

17.0.35410.144 built by: d17.12

Modules

Images
c:\users\admin\appdata\local\temp\supporttool.exe
c:\windows\system32\ntdll.dll
c:\windows\syswow64\ntdll.dll
c:\windows\system32\wow64.dll
c:\windows\system32\wow64win.dll
c:\windows\system32\wow64cpu.dll
c:\windows\syswow64\kernel32.dll
c:\windows\syswow64\kernelbase.dll
c:\windows\syswow64\apphelp.dll
c:\windows\syswow64\gdi32.dll

5324

"C:\Windows\Microsoft.NET\Framework64\v4.0.30319\dfsvc.exe"

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\dfsvc.exe

—

SupportTool.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

ClickOnce

Version:

4.8.9037.0 built by: NET481REL1

Modules

Images
c:\windows\microsoft.net\framework64\v4.0.30319\dfsvc.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\mscoree.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\apphelp.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll

5936

"C:\WINDOWS\System32\SLUI.exe" RuleId=3482d82e-ca2c-4e1f-8864-da0267b484b2;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=TimerEvent

C:\Windows\System32\slui.exe

SppExtComObj.Exe

User:

NETWORK SERVICE

Company:

Microsoft Corporation

Integrity Level:

SYSTEM

Description:

Windows Activation Client

Version:

10.0.19041.1 (WinBuild.160101.0800)

Modules

Images
c:\windows\system32\slui.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\bcrypt.dll
c:\windows\system32\user32.dll

5956

C:\86cfaf43b1398da7c31f6d69e96f95\\Setup.exe /q /norestart /skipenucheck /ChainingPackage FullX64ClickOnce /x86 /x64 /lcid 1046 /lpredist

C:\86cfaf43b1398da7c31f6d69e96f95\Setup.exe

—

NDP472-KB4054530-x86-x64-AllOS-PTB.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

HIGH

Description:

Setup Installer

Exit code:

Version:

14.7.3062.0 built by: NET472REL1

Modules

Images
c:\86cfaf43b1398da7c31f6d69e96f95\setup.exe
c:\windows\system32\ntdll.dll
c:\windows\syswow64\ntdll.dll
c:\windows\system32\wow64.dll
c:\windows\system32\wow64win.dll
c:\windows\system32\wow64cpu.dll
c:\windows\syswow64\kernel32.dll
c:\windows\syswow64\kernelbase.dll
c:\windows\syswow64\apphelp.dll
c:\windows\syswow64\acgenral.dll

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Total events

4 576

Read events

4 565

Write events

Delete events

Modification events


(PID) Process:	(2568) SupportTool.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\Content
Operation:	write	Name:	CachePrefix
Value:
(PID) Process:	(2568) SupportTool.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\Cookies
Operation:	write	Name:	CachePrefix
Value: Cookie:
(PID) Process:	(2568) SupportTool.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\History
Operation:	write	Name:	CachePrefix
Value: Visited:
(PID) Process:	(5324) dfsvc.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\Content
Operation:	write	Name:	CachePrefix
Value:
(PID) Process:	(5324) dfsvc.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\Cookies
Operation:	write	Name:	CachePrefix
Value: Cookie:
(PID) Process:	(5324) dfsvc.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\History
Operation:	write	Name:	CachePrefix
Value: Visited:
(PID) Process:	(5324) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0
Operation:	write	Name:	ComponentStore_RandomString
Value: 7E775C7DPLRY1V69L9EJ69J6
(PID) Process:	(5324) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0
Operation:	delete value	Name:	ComponentStore_RandomString
Value: 7E775C7DPLRY1V69L9EJ69J6
(PID) Process:	(5324) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0
Operation:	delete key	Name:	(default)
Value:
(PID) Process:	(5324) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0
Operation:	write	Name:	ComponentStore_RandomString
Value: XZ84HNRLYVPBRPQYA270E1LC

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Executable files

Suspicious files

Text files

Unknown types

Dropped files

PID	Process	Filename		Type
896	NDP472-KB4054530-x86-x64-AllOS-PTB.exe	C:\86cfaf43b1398da7c31f6d69e96f95\x64-Windows10.0-KB4054609-x64.cab		—
		MD5:—	SHA256:—
896	NDP472-KB4054530-x86-x64-AllOS-PTB.exe	C:\86cfaf43b1398da7c31f6d69e96f95\x64-Windows10.0-KB4073139-x64.cab		—
		MD5:—	SHA256:—
2568	SupportTool.exe	C:\Users\admin\AppData\LocalLow\Microsoft\CryptnetUrlCache\MetaData\26C212D9399727259664BDFCA073966E_F9F7D6A7ECE73106D2A8C63168CDA10D		binary
		MD5:3F39037DFB97075B497C1436D7C76ED7	SHA256:E673D4FA8FD46A0D93F3D2F7F2D47B26319C6D7957C82E9DFEAC8351EBDAF2A9
2568	SupportTool.exe	C:\Users\admin\AppData\Local\Temp\VSDBEFC.tmp\SupportTool.exe		executable
		MD5:A1FA0F25D56CB8C98DA495A98E380BA4	SHA256:8427B88A9CC51F318157350F9EE8D2E07350EF8C21D0B6707A94952A7C660356
896	NDP472-KB4054530-x86-x64-AllOS-PTB.exe	C:\86cfaf43b1398da7c31f6d69e96f95\SplashScreen.bmp		image
		MD5:BC32088BFAA1C76BA4B56639A2DEC592	SHA256:B05141DBC71669A7872A8E735E5E43A7F9713D4363B7A97543E1E05DCD7470A7
896	NDP472-KB4054530-x86-x64-AllOS-PTB.exe	C:\86cfaf43b1398da7c31f6d69e96f95\Graphics\Rotate1.ico		image
		MD5:9B70C7FA81DCA6D3B992037D0C251D92	SHA256:18226B9D56D2B1C070A2C606428892773CB00B5B4B95397E79D01DE26685CCD4
896	NDP472-KB4054530-x86-x64-AllOS-PTB.exe	C:\86cfaf43b1398da7c31f6d69e96f95\Graphics\Rotate3.ico		image
		MD5:0ADE6BE0DF29400E5534AA71ABFA03F6	SHA256:C2F6FAA18B16F728AE5536D5992CC76A4B83530A1EA74B9D11BEBDF871CF3B4E
896	NDP472-KB4054530-x86-x64-AllOS-PTB.exe	C:\86cfaf43b1398da7c31f6d69e96f95\DisplayIcon.ico		image
		MD5:F9657D290048E169FFABBBB9C7412BE0	SHA256:B74AD253B9B8F9FCADE725336509143828EE739CC2B24782BE3ECFF26F229160
896	NDP472-KB4054530-x86-x64-AllOS-PTB.exe	C:\86cfaf43b1398da7c31f6d69e96f95\Graphics\Rotate2.ico		image
		MD5:F824905E5501603E6720B784ADD71BDD	SHA256:D15A6F1EEFEFE4F9CD51B7B22E9C7B07C7ACAD72FD53E5F277E6D4E0976036C3
896	NDP472-KB4054530-x86-x64-AllOS-PTB.exe	C:\86cfaf43b1398da7c31f6d69e96f95\watermark.bmp		image
		MD5:B0075CEE80173D764C0237E840BA5879	SHA256:AB18374B3AAB10E5979E080D0410579F9771DB888BA1B80A5D81BA8896E2D33A

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HTTP(S) requests

TCP/UDP connections

DNS requests

Threats

HTTP requests

PID	Process	Method	HTTP Code	IP	URL	CN	Type	Size	Reputation
6544	svchost.exe	GET	200	184.30.131.245:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSAUQYBMq2awn1Rh6Doh%2FsBYgFV7gQUA95QNVbRTLtm8KPiGxvDl7I90VUCEAJ0LqoXyo4hxxe7H%2Fz9DKA%3D	unknown	—	—	whitelisted
2568	SupportTool.exe	GET	302	95.100.186.9:80	http://go.microsoft.com/fwlink/?LinkId=863258&clcid=0x416	unknown	—	—	whitelisted
2568	SupportTool.exe	GET	200	184.30.131.245:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBTrjrydRyt%2BApF3GSPypfHBxR5XtQQUs9tIpPmhxdiuNkHMEWNpYim8S8YCEAI5PUjXAkJafLQcAAsO18o%3D	unknown	—	—	whitelisted
4220	SIHClient.exe	GET	200	95.101.149.131:80	http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Product%20Root%20Certificate%20Authority%202018.crl	unknown	—	—	whitelisted
2568	SupportTool.exe	GET	200	23.216.77.25:80	http://crl.microsoft.com/pki/crl/products/MicRooCerAut2011_2011_03_22.crl	unknown	—	—	whitelisted
2568	SupportTool.exe	GET	200	2.23.246.101:80	http://www.microsoft.com/pkiops/crl/MicCodSigPCA2011_2011-07-08.crl	unknown	—	—	whitelisted
4220	SIHClient.exe	GET	200	95.101.149.131:80	http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Update%20Secure%20Server%20CA%202.1.crl	unknown	—	—	whitelisted

Download PCAP, analyze network streams, HTTP content and a lot more at the full report

Connections

PID	Process	IP	Domain	ASN	CN	Reputation
4	System	192.168.100.255:137	—	—	—	whitelisted
—	—	4.231.128.59:443	—	MICROSOFT-CORP-MSN-AS-BLOCK	IE	whitelisted
4	System	192.168.100.255:138	—	—	—	whitelisted
3216	svchost.exe	172.211.123.250:443	client.wns.windows.com	MICROSOFT-CORP-MSN-AS-BLOCK	FR	whitelisted
6544	svchost.exe	20.190.159.75:443	login.live.com	MICROSOFT-CORP-MSN-AS-BLOCK	IE	whitelisted
6544	svchost.exe	184.30.131.245:80	ocsp.digicert.com	AKAMAI-AS	US	whitelisted
2104	svchost.exe	20.73.194.208:443	settings-win.data.microsoft.com	MICROSOFT-CORP-MSN-AS-BLOCK	NL	whitelisted
2568	SupportTool.exe	95.100.186.9:80	go.microsoft.com	AKAMAI-AS	FR	whitelisted
2568	SupportTool.exe	2.22.242.82:443	download.visualstudio.microsoft.com	Akamai International B.V.	DE	whitelisted
2568	SupportTool.exe	184.30.131.245:80	ocsp.digicert.com	AKAMAI-AS	US	whitelisted

DNS requests

Domain	IP	Reputation
client.wns.windows.com	172.211.123.250	whitelisted
login.live.com	20.190.159.75 20.190.159.64 20.190.159.71 40.126.31.131 40.126.31.2 40.126.31.69 20.190.159.0 40.126.31.71	whitelisted
ocsp.digicert.com	184.30.131.245	whitelisted
settings-win.data.microsoft.com	20.73.194.208	whitelisted
go.microsoft.com	95.100.186.9	whitelisted
download.visualstudio.microsoft.com	2.22.242.82 2.22.242.11	whitelisted
www.microsoft.com	2.23.246.101 95.101.149.131	whitelisted
slscr.update.microsoft.com	20.12.23.50	whitelisted
fe3cr.delivery.mp.microsoft.com	20.3.187.198	whitelisted

Threats

No threats detected

Add for printing

No debug info

General Info

SupportTool.exe

A1FA0F25D56CB8C98DA495A98E380BA4

7D2616BF2F9C0556FE9E02B772ED4D5C76B889BF

8427B88A9CC51F318157350F9EE8D2E07350EF8C21D0B6707A94952A7C660356

12288:IMmtMSpKnRYB4gLuDqCOor70TPp3dtqZZrAttJVVVVVVVVVVVVVVVVVVVOVVVVV7:IMgpKnRy4Hm3osBfBe

Software environment set and analysis options

Launch configuration

Software preset

Hotfixes

Behavior activities

MALICIOUS

Executing a file with an untrusted certificate

SUSPICIOUS

Reads security settings of Internet Explorer

Process drops legitimate windows executable

Executable content was dropped or overwritten

Starts a Microsoft application from unusual location

Creates file in the systems drive root

INFO

Reads the computer name

Checks supported languages

Checks proxy server information

Creates files or folders in the user directory

The sample compiled with english language support

Create files in a temporary directory

Reads the software policy settings

Reads the machine GUID from the registry

Process checks computer location settings

The sample compiled with portuguese language support

Malware configuration

Static information

TRiD

EXIF

EXE

Video and screenshots

Processes

Behavior graph

Specs description

Process information

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Registry activity

Modification events

Files activity

Dropped files

Network activity

HTTP requests

Connections

DNS requests

Threats

Debug output strings