| URL: | https://www.livechatinc.com/help/livechat-security-and-data-storage/ |
| Full analysis: | https://app.any.run/tasks/e28d84b8-e7d5-46df-9d21-37a402988d13 |
| Verdict: | No threats detected |
| Analysis date: | September 27, 2019, 14:50:24 |
| OS: | Windows 7 Professional Service Pack 1 (build: 7601, 32 bit) |
| Indicators: | |
| MD5: | FC988F05DA19DE88AF8536D24289730A |
| SHA1: | 26935D7220AE441BAFFB5BFDEC400DB54197CA26 |
| SHA256: | 77C8589D1C977EFCA0214C098F944493BB56DFBE5E56E5F74F3140674F3B7B05 |
| SSDEEP: | 3:N8DSLQSKGLGKiGzprjCMRkViFKUW:2OLGGLGLGzgMRkAFY |
PID | CMD | Path | Indicators | Parent process | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 316 | "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1024,95289090740864669,16933433907010827228,131072 --enable-features=PasswordImport --disable-gpu-compositing --lang=en-US --instant-process --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --service-request-channel-token=16685717665595043806 --renderer-client-id=48 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=5304 /prefetch:1 | C:\Program Files\Google\Chrome\Application\chrome.exe | — | chrome.exe | |||||||||||
User: admin Company: Google LLC Integrity Level: LOW Description: Google Chrome Exit code: 0 Version: 75.0.3770.100 Modules
| |||||||||||||||
| 560 | "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1024,95289090740864669,16933433907010827228,131072 --enable-features=PasswordImport --disable-gpu-compositing --lang=en-US --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --service-request-channel-token=11030924052966012595 --renderer-client-id=39 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=4820 /prefetch:1 | C:\Program Files\Google\Chrome\Application\chrome.exe | — | chrome.exe | |||||||||||
User: admin Company: Google LLC Integrity Level: LOW Description: Google Chrome Exit code: 0 Version: 75.0.3770.100 Modules
| |||||||||||||||
| 1016 | "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1024,95289090740864669,16933433907010827228,131072 --enable-features=PasswordImport --disable-gpu-compositing --lang=en-US --instant-process --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --service-request-channel-token=1619746293252717328 --renderer-client-id=8 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=3360 /prefetch:1 | C:\Program Files\Google\Chrome\Application\chrome.exe | — | chrome.exe | |||||||||||
User: admin Company: Google LLC Integrity Level: LOW Description: Google Chrome Exit code: 0 Version: 75.0.3770.100 Modules
| |||||||||||||||
| 1196 | "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1024,95289090740864669,16933433907010827228,131072 --enable-features=PasswordImport --disable-gpu-compositing --lang=en-US --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --service-request-channel-token=7163064380134209805 --renderer-client-id=44 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=5272 /prefetch:1 | C:\Program Files\Google\Chrome\Application\chrome.exe | — | chrome.exe | |||||||||||
User: admin Company: Google LLC Integrity Level: LOW Description: Google Chrome Exit code: 0 Version: 75.0.3770.100 Modules
| |||||||||||||||
| 1708 | "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --field-trial-handle=1024,95289090740864669,16933433907010827228,131072 --enable-features=PasswordImport --lang=en-US --service-sandbox-type=utility --service-request-channel-token=3175722483913299312 --mojo-platform-channel-handle=1896 --ignored=" --type=renderer " /prefetch:8 | C:\Program Files\Google\Chrome\Application\chrome.exe | — | chrome.exe | |||||||||||
User: admin Company: Google LLC Integrity Level: LOW Description: Google Chrome Exit code: 0 Version: 75.0.3770.100 Modules
| |||||||||||||||
| 1732 | "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1024,95289090740864669,16933433907010827228,131072 --enable-features=PasswordImport --disable-gpu-compositing --lang=en-US --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --service-request-channel-token=6388593337795524993 --renderer-client-id=36 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=2528 /prefetch:1 | C:\Program Files\Google\Chrome\Application\chrome.exe | — | chrome.exe | |||||||||||
User: admin Company: Google LLC Integrity Level: LOW Description: Google Chrome Exit code: 0 Version: 75.0.3770.100 Modules
| |||||||||||||||
| 1792 | "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1024,95289090740864669,16933433907010827228,131072 --enable-features=PasswordImport --disable-gpu-compositing --lang=en-US --instant-process --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --service-request-channel-token=4566975844702746240 --renderer-client-id=40 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=3148 /prefetch:1 | C:\Program Files\Google\Chrome\Application\chrome.exe | — | chrome.exe | |||||||||||
User: admin Company: Google LLC Integrity Level: LOW Description: Google Chrome Exit code: 0 Version: 75.0.3770.100 Modules
| |||||||||||||||
| 1928 | "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --field-trial-handle=1024,95289090740864669,16933433907010827228,131072 --enable-features=PasswordImport --lang=en-US --service-sandbox-type=utility --service-request-channel-token=10840567493295863062 --mojo-platform-channel-handle=3932 --ignored=" --type=renderer " /prefetch:8 | C:\Program Files\Google\Chrome\Application\chrome.exe | — | chrome.exe | |||||||||||
User: admin Company: Google LLC Integrity Level: LOW Description: Google Chrome Exit code: 0 Version: 75.0.3770.100 Modules
| |||||||||||||||
| 2012 | "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1024,95289090740864669,16933433907010827228,131072 --enable-features=PasswordImport --disable-gpu-compositing --lang=en-US --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --service-request-channel-token=18152703695544020582 --renderer-client-id=56 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=4800 /prefetch:1 | C:\Program Files\Google\Chrome\Application\chrome.exe | — | chrome.exe | |||||||||||
User: admin Company: Google LLC Integrity Level: LOW Description: Google Chrome Exit code: 0 Version: 75.0.3770.100 Modules
| |||||||||||||||
| 2108 | "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --field-trial-handle=1024,95289090740864669,16933433907010827228,131072 --enable-features=PasswordImport --lang=en-US --service-sandbox-type=utility --service-request-channel-token=17143088784273187366 --mojo-platform-channel-handle=4344 --ignored=" --type=renderer " /prefetch:8 | C:\Program Files\Google\Chrome\Application\chrome.exe | — | chrome.exe | |||||||||||
User: admin Company: Google LLC Integrity Level: LOW Description: Google Chrome Exit code: 0 Version: 75.0.3770.100 Modules
| |||||||||||||||
| (PID) Process: | (2700) chrome.exe | Key: | HKEY_CURRENT_USER\Software\Google\Chrome\BLBeacon |
| Operation: | write | Name: | failed_count |
Value: 0 | |||
| (PID) Process: | (2700) chrome.exe | Key: | HKEY_CURRENT_USER\Software\Google\Chrome\BLBeacon |
| Operation: | write | Name: | state |
Value: 2 | |||
| (PID) Process: | (2700) chrome.exe | Key: | HKEY_CURRENT_USER\Software\Google\Chrome\ThirdParty |
| Operation: | write | Name: | StatusCodes |
Value: | |||
| (PID) Process: | (2700) chrome.exe | Key: | HKEY_CURRENT_USER\Software\Google\Chrome\ThirdParty |
| Operation: | write | Name: | StatusCodes |
Value: 01000000 | |||
| (PID) Process: | (2700) chrome.exe | Key: | HKEY_CURRENT_USER\Software\Google\Chrome\BLBeacon |
| Operation: | write | Name: | state |
Value: 1 | |||
| (PID) Process: | (2700) chrome.exe | Key: | HKEY_CURRENT_USER\Software\Google\Update\ClientState\{8A69D345-D564-463c-AFF1-A69D9E530F96} |
| Operation: | write | Name: | dr |
Value: 1 | |||
| (PID) Process: | (2700) chrome.exe | Key: | HKEY_CURRENT_USER\Software\Google\Chrome |
| Operation: | write | Name: | UsageStatsInSample |
Value: 0 | |||
| (PID) Process: | (2700) chrome.exe | Key: | HKEY_CURRENT_USER\Software\Google\Chrome\BrowserExitCodes |
| Operation: | delete value | Name: | 1512-13197841398593750 |
Value: 0 | |||
| (PID) Process: | (2700) chrome.exe | Key: | HKEY_LOCAL_MACHINE\SOFTWARE\Google\Update\ClientStateMedium\{8A69D345-D564-463C-AFF1-A69D9E530F96} |
| Operation: | write | Name: | usagestats |
Value: 0 | |||
| (PID) Process: | (2700) chrome.exe | Key: | HKEY_CURRENT_USER\Software\Google\Chrome\BrowserExitCodes |
| Operation: | delete value | Name: | 2700-13214069442605000 |
Value: 259 | |||
PID | Process | Filename | Type | |
|---|---|---|---|---|
| 2700 | chrome.exe | C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Site Characteristics Database\LOG.old | — | |
MD5:— | SHA256:— | |||
| 2700 | chrome.exe | C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\LOG.old | — | |
MD5:— | SHA256:— | |||
| 2700 | chrome.exe | C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\LOG.old~RFf0769.TMP | — | |
MD5:— | SHA256:— | |||
| 2700 | chrome.exe | C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Site Characteristics Database\LOG.old~RFf0779.TMP | — | |
MD5:— | SHA256:— | |||
| 2700 | chrome.exe | C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\data_reduction_proxy_leveldb\000020.dbtmp | — | |
MD5:— | SHA256:— | |||
| 2700 | chrome.exe | C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\3a549ab1-c890-4cd1-99bc-a0e032e9c343.tmp | — | |
MD5:— | SHA256:— | |||
| 2700 | chrome.exe | C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\shared_proto_db\LOG.old | — | |
MD5:— | SHA256:— | |||
| 2700 | chrome.exe | C:\Users\admin\AppData\Local\Google\Chrome\User Data\ShaderCache\GPUCache\data_1 | — | |
MD5:— | SHA256:— | |||
| 2700 | chrome.exe | C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\data_reduction_proxy_leveldb\LOG.old~RFf0769.TMP | text | |
MD5:— | SHA256:— | |||
| 3940 | chrome.exe | C:\Users\admin\AppData\Local\Temp\CabE4F.tmp | — | |
MD5:— | SHA256:— | |||
PID | Process | Method | HTTP Code | IP | URL | CN | Type | Size | Reputation |
|---|---|---|---|---|---|---|---|---|---|
3940 | chrome.exe | GET | 200 | 104.28.7.32:80 | http://www.imlwebanalyzer.com/ | US | html | 7.81 Kb | shared |
3940 | chrome.exe | GET | 302 | 216.58.208.46:80 | http://redirector.gvt1.com/edgedl/chromewebstore/L2Nocm9tZV9leHRlbnNpb24vYmxvYnMvOWVmQUFXS041NV9ZVXlJVWwxbGc5TUM4dw/7519.422.0.3_pkedcjkdefgpdelpbcmbmeomcjbeemfm.crx | US | html | 515 b | whitelisted |
3940 | chrome.exe | GET | 200 | 104.28.7.32:80 | http://www.imlwebanalyzer.com/core/js/moment.min.js | US | text | 114 Kb | shared |
3940 | chrome.exe | GET | 200 | 104.28.7.32:80 | http://www.imlwebanalyzer.com/core/img/user.png | US | image | 1.99 Kb | shared |
3940 | chrome.exe | GET | 200 | 104.28.7.32:80 | http://www.imlwebanalyzer.com/core/css/imlwa_mainstyle.css | US | text | 1.78 Kb | shared |
3940 | chrome.exe | GET | 200 | 104.28.7.32:80 | http://www.imlwebanalyzer.com/core/img/key.png | US | image | 1.51 Kb | shared |
3940 | chrome.exe | GET | 200 | 93.184.220.29:80 | http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBTfqhLjKLEJQZPin0KCzkdAQpVYowQUsT7DaQP4v0cB1JgmGggC72NkK8MCEAx5qUSwjBGVIJJhX%2BJrHYM%3D | US | der | 471 b | whitelisted |
3940 | chrome.exe | GET | 200 | 205.185.216.10:80 | http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab | US | compressed | 57.0 Kb | whitelisted |
3940 | chrome.exe | GET | 301 | 172.217.21.206:80 | http://google.com/ | US | html | 219 b | malicious |
3940 | chrome.exe | GET | 301 | 172.217.21.206:80 | http://google.com/robots.txt | US | html | 230 b | malicious |
PID | Process | IP | Domain | ASN | CN | Reputation |
|---|---|---|---|---|---|---|
3940 | chrome.exe | 104.109.80.100:443 | www.livechatinc.com | Akamai International B.V. | NL | whitelisted |
3940 | chrome.exe | 216.58.207.45:443 | accounts.google.com | Google Inc. | US | whitelisted |
3940 | chrome.exe | 151.101.1.137:443 | res.cloudinary.com | Fastly | US | suspicious |
3940 | chrome.exe | 172.217.23.136:443 | www.googletagmanager.com | Google Inc. | US | whitelisted |
3940 | chrome.exe | 205.185.216.10:80 | www.download.windowsupdate.com | Highwinds Network Group, Inc. | US | whitelisted |
3940 | chrome.exe | 2.18.232.160:443 | cdn.livechatinc.com | Akamai International B.V. | — | whitelisted |
3940 | chrome.exe | 172.217.18.110:443 | clients1.google.com | Google Inc. | US | whitelisted |
3940 | chrome.exe | 216.58.207.78:443 | www.google-analytics.com | Google Inc. | US | whitelisted |
3940 | chrome.exe | 66.102.1.156:443 | stats.g.doubleclick.net | Google Inc. | US | whitelisted |
3940 | chrome.exe | 216.58.205.228:443 | www.google.com | Google Inc. | US | whitelisted |
Domain | IP | Reputation |
|---|---|---|
www.livechatinc.com |
| whitelisted |
clientservices.googleapis.com |
| whitelisted |
accounts.google.com |
| shared |
res.cloudinary.com |
| whitelisted |
www.googletagmanager.com |
| whitelisted |
www.download.windowsupdate.com |
| whitelisted |
cdn.livechatinc.com |
| whitelisted |
clients1.google.com |
| whitelisted |
www.google-analytics.com |
| whitelisted |
secure-lc.livechatinc.com |
| whitelisted |