Malware analysis FW External Auto - Remittance for The ServiceMaster Company.msg Malicious activity

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File name:	FW External Auto - Remittance for The ServiceMaster Company.msg
Full analysis:	https://app.any.run/tasks/ab7207f1-8547-4255-85dd-e97716b4d0e5
Verdict:	Malicious activity
Analysis date:	May 20, 2019, 09:46:40
OS:	Windows 7 Professional Service Pack 1 (build: 7601, 32 bit)
Indicators:
MIME:	application/vnd.ms-outlook
File info:	CDFV2 Microsoft Outlook Message
MD5:	111C25D408CF326C84E5BEA3FDFB8968
SHA1:	ED6C46BE9A03BBD3CAB13DB758C0CE2989DDD53C
SHA256:	4AE7D90F587D3873093423CB0A9BDEAC36C0A5DDA41E110E941EF9518FD2DC0E
SSDEEP:	384:VLkaxwCDkVsqYkvg9zr4mJoi04jcnTXl7osRbZ1xbsXYT0YaM9v:9x7DkAzMHzHRbZjbsXYT0vcv

ANY.RUN is an interactive service which provides full access to the guest system. Information in this report could be distorted by user actions and is provided for user acknowledgement as it is. ANY.RUN does not guarantee maliciousness or safety of the content.

Launch configuration

Task duration:: 120 seconds
Heavy Evasion option:: off
Network geolocation:: off
Additional time used:: 60 seconds
MITM proxy:: off
Privacy:: Public submission
Fakenet option:: off
Route via Tor:: off
Autoconfirmation of UAC:: on
Network:: on

Software preset

Internet Explorer 8.0.7601.17514 undefined
Adobe Acrobat Reader DC MUI (15.023.20070)
Adobe Flash Player 26 ActiveX (26.0.0.131)
Adobe Flash Player 26 NPAPI (26.0.0.131)
Adobe Flash Player 26 PPAPI (26.0.0.131)
Adobe Refresh Manager (1.8.0)
CCleaner (5.35)
FileZilla Client 3.36.0 (3.36.0)
Google Chrome (73.0.3683.75)
Google Update Helper (1.3.33.23)
Java 8 Update 92 (8.0.920.14)
Java Auto Updater (2.8.92.14)
Microsoft .NET Framework 4.6.1 (4.6.01055)
Microsoft Office Access MUI (English) 2010 (14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (14.0.6029.1000)
Microsoft Office Professional 2010 (14.0.6029.1000)
Microsoft Office Proof (English) 2010 (14.0.6029.1000)
Microsoft Office Proof (French) 2010 (14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (14.0.6029.1000)
Microsoft Office Single Image 2010 (14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (14.0.6029.1000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (10.0.40219)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (12.0.30501.0)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (12.0.21005)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (12.0.21005)
Microsoft Visual C++ 2017 Redistributable (x86) - 14.15.26706 (14.15.26706.0)
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.15.26706 (14.15.26706)
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.15.26706 (14.15.26706)
Mozilla Firefox 65.0.2 (x86 en-US) (65.0.2)
Notepad++ (32-bit x86) (7.5.1)
Opera 12.15 (12.15.1748)
Skype version 8.29 (8.29)
VLC media player (2.2.6)
WinRAR 5.60 (32-bit) (5.60.0)

Hotfixes

Client LanguagePack Package
Client Refresh LanguagePack Package
CodecPack Basic Package
Foundation Package
IE Troubleshooters Package
InternetExplorer Optional Package
KB2534111
KB2999226
KB976902
LocalPack AU Package
LocalPack CA Package
LocalPack GB Package
LocalPack US Package
LocalPack ZA Package
ProfessionalEdition
UltimateEdition

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MALICIOUS
- Unusual execution from Microsoft Office
  - OUTLOOK.EXE (PID: 3172)
SUSPICIOUS
- Starts Internet Explorer
  - OUTLOOK.EXE (PID: 3172)
- Reads Internet Cache Settings
  - OUTLOOK.EXE (PID: 3172)
- Creates files in the user directory
  - OUTLOOK.EXE (PID: 3172)
- Modifies files in Chrome extension folder
  - chrome.exe (PID: 912)
INFO
- Reads Microsoft Office registry keys
  - OUTLOOK.EXE (PID: 3172)
- Changes internet zones settings
  - iexplore.exe (PID: 2124)
- Application launched itself
  - iexplore.exe (PID: 2124)
  - chrome.exe (PID: 912)
- Reads Internet Cache Settings
  - iexplore.exe (PID: 2704)
- Reads internet explorer settings
  - iexplore.exe (PID: 2704)
- Creates files in the user directory
  - iexplore.exe (PID: 2704)
- Reads settings of System Certificates
  - iexplore.exe (PID: 2124)
  - chrome.exe (PID: 912)
- Modifies the open verb of a shell class
  - chrome.exe (PID: 912)
- Manual execution by user
  - chrome.exe (PID: 912)
- Adds / modifies Windows certificates
  - iexplore.exe (PID: 2124)
- Changes settings of System certificates
  - iexplore.exe (PID: 2124)

Find more information about signature artifacts and mapping to MITRE ATT&CK™ MATRIX at the full report

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No Malware configuration.

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TRiD

.msg	\|	Outlook Message (58.9)
.oft	\|	Outlook Form Template (34.4)

No data.

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All screenshots are available in the full report

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Total processes

Monitored processes

Malicious processes

Suspicious processes

Behavior graph

Click at the process to see the details

Process information

PID	CMD	Path	Indicators	Parent process
3172	"C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE" /f "C:\Users\admin\AppData\Local\Temp\FW External Auto - Remittance for The ServiceMaster Company.msg"	C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE		explorer.exe
User: admin Company: Microsoft Corporation Integrity Level: MEDIUM Description: Microsoft Outlook Version: 14.0.6025.1000
2124	"C:\Program Files\Internet Explorer\iexplore.exe" https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.agrestate.com%2Findex.php%3Fe%3DY2xvZGFnaC50b2JpbkB0aGVzaWx2ZXJzcG9vbmNvbXBhbnkuY28udWs%3D&data=02%7C01%7Cclodagh.tobin%40thesilverspooncompany.co.uk%7C929d62b03fe84ca638c408d6dab55c42%7C39c5be5d25104eee9ca0197a6e89e482%7C0%7C1%7C636936869805029609&sdata=phoHQL9%2BKfTQSHL49%2F585%2BOLCTLaYGhKSTKLLF8IsB8%3D&reserved=0	C:\Program Files\Internet Explorer\iexplore.exe		OUTLOOK.EXE
User: admin Company: Microsoft Corporation Integrity Level: MEDIUM Description: Internet Explorer Version: 8.00.7600.16385 (win7_rtm.090713-1255)
2704	"C:\Program Files\Internet Explorer\iexplore.exe" SCODEF:2124 CREDAT:71937	C:\Program Files\Internet Explorer\iexplore.exe		iexplore.exe
User: admin Company: Microsoft Corporation Integrity Level: LOW Description: Internet Explorer Version: 8.00.7600.16385 (win7_rtm.090713-1255)
912	"C:\Program Files\Google\Chrome\Application\chrome.exe"	C:\Program Files\Google\Chrome\Application\chrome.exe		explorer.exe
User: admin Company: Google Inc. Integrity Level: MEDIUM Description: Google Chrome Version: 73.0.3683.75
2648	"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=crashpad-handler "--user-data-dir=C:\Users\admin\AppData\Local\Google\Chrome\User Data" /prefetch:7 --monitor-self-annotation=ptype=crashpad-handler "--database=C:\Users\admin\AppData\Local\Google\Chrome\User Data\Crashpad" "--metrics-dir=C:\Users\admin\AppData\Local\Google\Chrome\User Data" --url=https://clients2.google.com/cr/report --annotation=channel= --annotation=plat=Win32 --annotation=prod=Chrome --annotation=ver=73.0.3683.75 --initial-client-data=0x7c,0x80,0x84,0x78,0x88,0x61190f18,0x61190f28,0x61190f34	C:\Program Files\Google\Chrome\Application\chrome.exe	—	chrome.exe
User: admin Company: Google Inc. Integrity Level: MEDIUM Description: Google Chrome Version: 73.0.3683.75
272	"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=watcher --main-thread-id=1720 --on-initialized-event-handle=308 --parent-handle=312 /prefetch:6	C:\Program Files\Google\Chrome\Application\chrome.exe	—	chrome.exe
User: admin Company: Google Inc. Integrity Level: MEDIUM Description: Google Chrome Version: 73.0.3683.75
1688	"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=gpu-process --field-trial-handle=964,5738179734165400952,16425210663237431532,131072 --enable-features=PasswordImport --gpu-preferences=KAAAAAAAAACAAwAAAQAAAAAAAAAAAGAAAAAAAAEAAAAIAAAAAAAAACgAAAAEAAAAIAAAAAAAAAAoAAAAAAAAADAAAAAAAAAAOAAAAAAAAAAQAAAAAAAAAAAAAAAFAAAAEAAAAAAAAAAAAAAABgAAABAAAAAAAAAAAQAAAAUAAAAQAAAAAAAAAAEAAAAGAAAA --service-request-channel-token=1330684058416326428 --mojo-platform-channel-handle=952 --ignored=" --type=renderer " /prefetch:2	C:\Program Files\Google\Chrome\Application\chrome.exe	—	chrome.exe
User: admin Company: Google Inc. Integrity Level: LOW Description: Google Chrome Version: 73.0.3683.75
3352	"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=964,5738179734165400952,16425210663237431532,131072 --enable-features=PasswordImport --service-pipe-token=13514316710774754178 --lang=en-US --instant-process --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --service-request-channel-token=13514316710774754178 --renderer-client-id=5 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=2016 /prefetch:1	C:\Program Files\Google\Chrome\Application\chrome.exe	—	chrome.exe
User: admin Company: Google Inc. Integrity Level: LOW Description: Google Chrome Exit code: 0 Version: 73.0.3683.75
2088	"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=964,5738179734165400952,16425210663237431532,131072 --enable-features=PasswordImport --service-pipe-token=14020856062563275875 --lang=en-US --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --service-request-channel-token=14020856062563275875 --renderer-client-id=6 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=2264 /prefetch:1	C:\Program Files\Google\Chrome\Application\chrome.exe	—	chrome.exe
User: admin Company: Google Inc. Integrity Level: LOW Description: Google Chrome Exit code: 0 Version: 73.0.3683.75
332	"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=964,5738179734165400952,16425210663237431532,131072 --enable-features=PasswordImport --service-pipe-token=14551376174558378934 --lang=en-US --extension-process --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --service-request-channel-token=14551376174558378934 --renderer-client-id=3 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=2272 /prefetch:1	C:\Program Files\Google\Chrome\Application\chrome.exe	—	chrome.exe
User: admin Company: Google Inc. Integrity Level: LOW Description: Google Chrome Exit code: 0 Version: 73.0.3683.75

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Total events

2 523

Read events

1 614

Write events

Delete events

Modification events

No data

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Executable files

Suspicious files

Text files

238

Unknown types

Dropped files

PID	Process	Filename		Type
3172	OUTLOOK.EXE	C:\Users\admin\AppData\Local\Temp\CVRFEDF.tmp.cvr		—
		MD5:—	SHA256:—
2124	iexplore.exe	C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\H6QNMHE9\favicon[1].ico		—
		MD5:—	SHA256:—
2124	iexplore.exe	C:\Users\admin\AppData\LocalLow\Microsoft\Internet Explorer\Services\search_{0633EE93-D776-472f-A0FF-E1416B8B2E3A}.ico		—
		MD5:—	SHA256:—
3172	OUTLOOK.EXE	C:\Users\admin\AppData\Roaming\Microsoft\Templates\~$rmalEmail.dotm		pgc
		MD5:DFFDA7B3418DDFDB495D26E473E43231	SHA256:0F2742416A280BCF7097B1CF19002516C640B23ED678AD7639C766B30CCB26FE
3172	OUTLOOK.EXE	C:\Users\admin\AppData\Local\Microsoft\Outlook\RoamCache\Stream_AvailabilityOptions_2_B9EC9D0A6E8705479E27B26E9300DD43.dat		xml
		MD5:EEAA832C12F20DE6AAAA9C7B77626E72	SHA256:C4C9A90F2C961D9EE79CF08FBEE647ED7DE0202288E876C7BAAD00F4CA29CA16
2704	iexplore.exe	C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\index.dat		dat
		MD5:83BB54DC124B7F0F9F48C65BAF74C344	SHA256:BD58A9BD33F70B94F35858B6BDBDFF3E992F1DB8FED386A1F9AFF2924E1FCAA6
3172	OUTLOOK.EXE	C:\Users\admin\AppData\Local\Microsoft\Outlook\RoamCache\Stream_Calendar_2_A6DF1AA51DD45246BC48D15938BA9108.dat		xml
		MD5:B21ED3BD946332FF6EBC41A87776C6BB	SHA256:B1AAC4E817CD10670B785EF8E5523C4A883F44138E50486987DC73054A46F6F4
3172	OUTLOOK.EXE	C:\Users\admin\AppData\Local\Microsoft\Outlook\RoamCache\Stream_TCPrefs_2_16D0C5865F425548BD873D98EB669AA0.dat		xml
		MD5:F194B1FA12F9B6F46A47391FAE8BEEC2	SHA256:FCD8D7E030BE6EA7588E5C6CB568E3F1BDFC263942074B693942A27DF9521A74
2704	iexplore.exe	C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\NN4RY0ER\desktop.ini		ini
		MD5:4A3DEB274BB5F0212C2419D3D8D08612	SHA256:2842973D15A14323E08598BE1DFB87E54BF88A76BE8C7BC94C56B079446EDF38
3172	OUTLOOK.EXE	C:\Users\admin\AppData\Local\Microsoft\Outlook\RoamCache\Stream_RssRule_2_E6A579CF33D3B345B224C924986BD46B.dat		xml
		MD5:D8B37ED0410FB241C283F72B76987F18	SHA256:31E68049F6B7F21511E70CD7F2D95B9CF1354CF54603E8F47C1FC40F40B7A114

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HTTP(S) requests

TCP/UDP connections

DNS requests

Threats

HTTP requests

PID	Process	Method	HTTP Code	IP	URL	CN	Type	Size	Reputation
3172	OUTLOOK.EXE	GET	—	64.4.26.155:80	http://config.messenger.msn.com/config/msgrconfig.asmx?op=GetOlcConfig	US	—	—	whitelisted
912	chrome.exe	GET	200	172.217.133.38:80	http://r1---sn-hgn7rne7.gvt1.com/edgedl/chromewebstore/L2Nocm9tZV9leHRlbnNpb24vYmxvYnMvMjJlQUFXRC12Ny1ldUFnMXF3SDlXZDlFZw/7319.128.0.1_pkedcjkdefgpdelpbcmbmeomcjbeemfm.crx?cms_redirect=yes&mip=95.174.64.2&mm=28&mn=sn-hgn7rne7&ms=nvh&mt=1558344850&mv=u&pl=24&shardbypass=yes	US	crx	842 Kb	whitelisted
912	chrome.exe	GET	302	172.217.22.46:80	http://redirector.gvt1.com/edgedl/chromewebstore/L2Nocm9tZV9leHRlbnNpb24vYmxvYnMvMjJlQUFXRC12Ny1ldUFnMXF3SDlXZDlFZw/7319.128.0.1_pkedcjkdefgpdelpbcmbmeomcjbeemfm.crx	US	html	502 b	whitelisted
2124	iexplore.exe	GET	200	204.79.197.200:80	http://www.bing.com/favicon.ico	US	image	237 b	whitelisted

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Connections

PID	Process	IP	Domain	ASN	CN	Reputation
2124	iexplore.exe	204.79.197.200:80	www.bing.com	Microsoft Corporation	US	whitelisted
3172	OUTLOOK.EXE	64.4.26.155:80	config.messenger.msn.com	Microsoft Corporation	US	whitelisted
2704	iexplore.exe	185.178.208.181:443	www.agrestate.com	Ddos-guard Ltd	RU	unknown
2704	iexplore.exe	104.47.6.28:443	eur02.safelinks.protection.outlook.com	Microsoft Corporation	US	whitelisted
2704	iexplore.exe	146.0.72.171:3031	www3-microsoftonline.com	Hostkey B.v.	NL	malicious
2704	iexplore.exe	146.0.72.171:443	www3-microsoftonline.com	Hostkey B.v.	NL	malicious
2704	iexplore.exe	2.21.41.70:443	www.microsoft.com	GTT Communications Inc.	FR	malicious
2704	iexplore.exe	2.16.186.32:443	statics-uhf-wus.akamaized.net	Akamai International B.V.	—	whitelisted
2704	iexplore.exe	2.16.186.27:443	img-prod-cms-rt-microsoft-com.akamaized.net	Akamai International B.V.	—	whitelisted
2704	iexplore.exe	152.199.19.160:443	ajax.aspnetcdn.com	MCI Communications Services, Inc. d/b/a Verizon Business	US	whitelisted

DNS requests

Domain	IP	Reputation
config.messenger.msn.com	64.4.26.155	whitelisted
eur02.safelinks.protection.outlook.com	104.47.6.28 104.47.4.28	whitelisted
www.bing.com	204.79.197.200 13.107.21.200	whitelisted
www.agrestate.com	185.178.208.181	unknown
www3-microsoftonline.com	146.0.72.171	malicious
www.microsoft.com	2.21.41.70 2.18.233.62	whitelisted
statics-uhf-wus.akamaized.net	2.16.186.32 2.16.186.11	whitelisted
c.s-microsoft.com	2.18.233.62	whitelisted
ajax.aspnetcdn.com	152.199.19.160	whitelisted
assets.onestore.ms	2.19.39.63	whitelisted

Threats

No threats detected

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No debug info

General Info

FW External Auto - Remittance for The ServiceMaster Company.msg

111C25D408CF326C84E5BEA3FDFB8968

ED6C46BE9A03BBD3CAB13DB758C0CE2989DDD53C

4AE7D90F587D3873093423CB0A9BDEAC36C0A5DDA41E110E941EF9518FD2DC0E

384:VLkaxwCDkVsqYkvg9zr4mJoi04jcnTXl7osRbZ1xbsXYT0YaM9v:9x7DkAzMHzHRbZjbsXYT0vcv

Software environment set and analysis options

Launch configuration

Software preset

Hotfixes

Behavior activities

MALICIOUS

Unusual execution from Microsoft Office

SUSPICIOUS

Starts Internet Explorer

Reads Internet Cache Settings

Creates files in the user directory

Modifies files in Chrome extension folder

INFO

Reads Microsoft Office registry keys

Changes internet zones settings

Application launched itself

Reads Internet Cache Settings

Reads internet explorer settings

Creates files in the user directory

Reads settings of System Certificates

Modifies the open verb of a shell class

Manual execution by user

Adds / modifies Windows certificates

Changes settings of System certificates

Malware configuration

Static information

TRiD

Video and screenshots

Processes

Behavior graph

Specs description

Process information

Information

Information

Information

Information

Information

Information

Information

Information

Information

Information

Registry activity

Modification events

Files activity

Dropped files

Network activity

HTTP requests

Connections

DNS requests

Threats

Debug output strings