| URL: | http://content.dellsupportcenter.com/updates/aulauncher.exe |
| Full analysis: | https://app.any.run/tasks/b64cef02-453f-4b71-ad88-13143cc69601 |
| Verdict: | Malicious activity |
| Threats: | A loader is malicious software that infiltrates devices to deliver malicious payloads. This malware is capable of infecting victims’ computers, analyzing their system information, and installing other types of threats, such as trojans or stealers. Criminals usually deliver loaders through phishing emails and links by relying on social engineering to trick users into downloading and running their executables. Loaders employ advanced evasion and persistence tactics to avoid detection. |
| Analysis date: | August 10, 2018, 02:58:43 |
| OS: | Windows 7 Professional Service Pack 1 (build: 7601, 32 bit) |
| Tags: | |
| Indicators: | |
| MD5: | 104E513F5C382DB7A18458FEE592B447 |
| SHA1: | 610496F26E0B8F129DB5D777E732EC027534F7DC |
| SHA256: | 45B8D153BE7BD87E657E0C629C49C593DD4803CC6074D1B561835132828712C4 |
| SSDEEP: | 3:N1KdKL8tBsJFVKXRGuOGKdmN5LyNAkdA:CIyulQK3aODdA |
PID | CMD | Path | Indicators | Parent process | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 424 | "C:\Users\admin\AppData\Local\Temp\nsf4901.tmp\ns4C1F.tmp" "C:\Users\admin\AppData\Local\Temp\nsf4901.tmp\appupdater.exe" -install 6746 -vo title=install -n "SupportAssist" -noautolaunch -prompts "Finished,NoUpdate,WindowsUpdate,Failure" -s -precheck -check-run-again | C:\Users\admin\AppData\Local\Temp\nsf4901.tmp\ns4C1F.tmp | — | aulauncher[1].exe | |||||||||||
User: admin Integrity Level: HIGH Exit code: 0 Modules
| |||||||||||||||
| 644 | "C:\Users\admin\AppData\Local\Temp\tmp3427.tmp.exe" "C:\Program Files\Dell\SupportAssistAgent\PCDr\Installer\installer.exe" --installDirectory="C:\Program Files\Dell\SupportAssistAgent\PCDr" --variant dsc --factory 0 --silent --silent --INTERNAL_SkipMultipleInstancesCheck --INTERNAL_InvokedByCombinedInstaller | C:\Users\admin\AppData\Local\Temp\tmp3427.tmp.exe | installer.exe | ||||||||||||
User: admin Company: PC-Doctor, Inc. Integrity Level: HIGH Description: SupportAssist Exit code: 0 Version: 6.0.6992.1236 Modules
| |||||||||||||||
| 1192 | "netsh.exe" http delete urlacl url=https://+:5700/ | C:\Windows\system32\netsh.exe | — | SupportAssistAgent.exe | |||||||||||
User: SYSTEM Company: Microsoft Corporation Integrity Level: SYSTEM Description: Network Command Shell Exit code: 1 Version: 6.1.7600.16385 (win7_rtm.090713-1255) Modules
| |||||||||||||||
| 1376 | "SupportAssistDownloadManager.exe" https://downloads.dell.com/serviceability/catalog/SupportAssistAgentCatalog.cab "C:\Windows\TEMP\SupportAssistAgent\LauncherAutoUpdate\SupportAssistAgentCatalog.cab" | C:\ProgramData\PCDr\Installer\mbo2lai4.2oz\Extracted\SupportAssistDownloadManager.exe | SupportAssistInstaller.exe | ||||||||||||
User: admin Company: Dell Inc. Integrity Level: HIGH Description: DownloadManager Exit code: 0 Version: 2.2.3.0 Modules
| |||||||||||||||
| 1660 | DrvInst.exe "2" "211" "ROOT\SYSTEM\0002" "C:\Windows\INF\oem4.inf" "dellprof.inf:DeviceList:DriverInstall:3.0.1.4:*dellprof" "6c8c25457" "000004C4" "000004D0" "000005D0" | C:\Windows\system32\DrvInst.exe | svchost.exe | ||||||||||||
User: SYSTEM Company: Microsoft Corporation Integrity Level: SYSTEM Description: Driver Installation Module Exit code: 0 Version: 6.1.7600.16385 (win7_rtm.090713-1255) Modules
| |||||||||||||||
| 1716 | DrvInst.exe "2" "211" "ROOT\SYSTEM\0001" "C:\Windows\INF\oem5.inf" "dddriver.inf:DeviceList:DriverInstall:1.4.2.0:*dddriver" "6212a457f" "000005E4" "000004D0" "000005E8" | C:\Windows\system32\DrvInst.exe | svchost.exe | ||||||||||||
User: SYSTEM Company: Microsoft Corporation Integrity Level: SYSTEM Description: Driver Installation Module Exit code: 0 Version: 6.1.7600.16385 (win7_rtm.090713-1255) Modules
| |||||||||||||||
| 1792 | C:\Windows\system32\MsiExec.exe -Embedding C1F4CF58AD2886241751F4A805C9574F M Global\MSI0000 | C:\Windows\system32\MsiExec.exe | msiexec.exe | ||||||||||||
User: SYSTEM Company: Microsoft Corporation Integrity Level: SYSTEM Description: Windows® installer Exit code: 0 Version: 5.0.7600.16385 (win7_rtm.090713-1255) Modules
| |||||||||||||||
| 1872 | C:\Windows\system32\MsiExec.exe -Embedding 4996D9F324DC3CBAD7B27D1C37A429B6 | C:\Windows\system32\MsiExec.exe | — | msiexec.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: HIGH Description: Windows® installer Exit code: 0 Version: 5.0.7600.16385 (win7_rtm.090713-1255) Modules
| |||||||||||||||
| 1940 | "C:\Program Files\Dell\DellDataVault\DDVCollectorSvcApi.exe" | C:\Program Files\Dell\DellDataVault\DDVCollectorSvcApi.exe | — | services.exe | |||||||||||
User: SYSTEM Company: Dell Inc. Integrity Level: SYSTEM Description: Dell Data Vault Data Collector Service API Exit code: 0 Version: 5.2.5.81 Modules
| |||||||||||||||
| 2032 | "SupportAssistDownloadManager.exe" https://downloads.dell.com/serviceability/Catalog/SupportAssistx86-2.2.3.2.msp "C:\Windows\TEMP\SupportAssistAgent\LauncherAutoUpdate\SupportAssistx86-2.2.3.2.msp" | C:\ProgramData\PCDr\Installer\mbo2lai4.2oz\Extracted\SupportAssistDownloadManager.exe | SupportAssistInstaller.exe | ||||||||||||
User: admin Company: Dell Inc. Integrity Level: HIGH Description: DownloadManager Exit code: 0 Version: 2.2.3.0 Modules
| |||||||||||||||
| (PID) Process: | (3580) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main |
| Operation: | write | Name: | CompatibilityFlags |
Value: 0 | |||
| (PID) Process: | (3580) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap |
| Operation: | write | Name: | UNCAsIntranet |
Value: 0 | |||
| (PID) Process: | (3580) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap |
| Operation: | write | Name: | AutoDetect |
Value: 1 | |||
| (PID) Process: | (3580) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones |
| Operation: | write | Name: | SecuritySafe |
Value: 1 | |||
| (PID) Process: | (3580) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings |
| Operation: | write | Name: | ProxyEnable |
Value: 0 | |||
| (PID) Process: | (3580) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Connections |
| Operation: | write | Name: | SavedLegacySettings |
Value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| |||
| (PID) Process: | (3580) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Recovery\Active |
| Operation: | write | Name: | {56416B99-9C49-11E8-ACE5-5254004AAD11} |
Value: 0 | |||
| (PID) Process: | (3580) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2670000A-7350-4F3C-8081-5663EE0C6C49}\iexplore |
| Operation: | write | Name: | Type |
Value: 4 | |||
| (PID) Process: | (3580) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2670000A-7350-4F3C-8081-5663EE0C6C49}\iexplore |
| Operation: | write | Name: | Count |
Value: 10 | |||
| (PID) Process: | (3580) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2670000A-7350-4F3C-8081-5663EE0C6C49}\iexplore |
| Operation: | write | Name: | Time |
Value: E207080005000A0002003B0004006100 | |||
PID | Process | Filename | Type | |
|---|---|---|---|---|
| 3580 | iexplore.exe | C:\Users\admin\AppData\Local\Temp\~DFE0FDA1FD1F8EDEF1.TMP | — | |
MD5:— | SHA256:— | |||
| 3580 | iexplore.exe | C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\HHUAAB7W\favicon[1].ico | — | |
MD5:— | SHA256:— | |||
| 3580 | iexplore.exe | C:\Users\admin\AppData\LocalLow\Microsoft\Internet Explorer\Services\search_{0633EE93-D776-472f-A0FF-E1416B8B2E3A}.ico | — | |
MD5:— | SHA256:— | |||
| 3580 | iexplore.exe | C:\Users\admin\AppData\Local\Microsoft\Windows\History\History.IE5\MSHist012018081020180811\index.dat | dat | |
MD5:— | SHA256:— | |||
| 3580 | iexplore.exe | C:\Users\admin\AppData\Local\Microsoft\Internet Explorer\Recovery\Active\{56416B9A-9C49-11E8-ACE5-5254004AAD11}.dat | binary | |
MD5:— | SHA256:— | |||
| 2368 | aulauncher[1].exe | C:\Users\admin\AppData\Roaming\PCDr\Installer\Logs\aulauncher.log | text | |
MD5:— | SHA256:— | |||
| 3476 | iexplore.exe | C:\Users\admin\AppData\Local\Microsoft\Windows\History\Low\History.IE5\MSHist012018081020180811\index.dat | dat | |
MD5:— | SHA256:— | |||
| 3580 | iexplore.exe | C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GUFVP8I9\aulauncher[1].exe | executable | |
MD5:882C9441A2EAA13D24626A77CCC4ADF8 | SHA256:C6C445E63639F68AC64D7F1523F5DE7FEE619B6551637E4925AF43D9D6B50051 | |||
| 3476 | iexplore.exe | C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\MJG226QK\aulauncher[1].exe | executable | |
MD5:882C9441A2EAA13D24626A77CCC4ADF8 | SHA256:C6C445E63639F68AC64D7F1523F5DE7FEE619B6551637E4925AF43D9D6B50051 | |||
| 3580 | iexplore.exe | C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\MJG226QK\aulauncher[1].exe:Zone.Identifier | text | |
MD5:FBCCF14D504B7B2DBCB5A5BDA75BD93B | SHA256:EACD09517CE90D34BA562171D15AC40D302F0E691B439F91BE1B6406E25F5913 | |||
PID | Process | Method | HTTP Code | IP | URL | CN | Type | Size | Reputation |
|---|---|---|---|---|---|---|---|---|---|
2308 | appupdater.exe | GET | 200 | 2.18.232.183:80 | http://content.dellsupportcenter.com/updates/tora/6992/1111/00/rules/withSigneddll-PCDoctor_6422.40_windows_appupdaterrules_dell.zip | unknown | compressed | 60.9 Kb | suspicious |
2308 | appupdater.exe | GET | 200 | 23.37.43.27:80 | http://ocsp.verisign.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBS56bKHAoUD%2BOyl%2B0LhPg9JxyQm4gQUf9Nlp8Ld7LvwMAnzQzn6Aq8zMTMCEFIA5aolVvwahu2WydRLM8c%3D | NL | der | 1.71 Kb | whitelisted |
2308 | appupdater.exe | GET | 200 | 23.37.43.27:80 | http://sf.symcd.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBTSqZMG5M8TA9rdzkbCnNwuMAd5VgQUz5mp6nsm9EvJjo%2FX8AUm7%2BPSp50CEBTUeF0Js47o0lLrwC%2BxHsE%3D | NL | der | 1.62 Kb | whitelisted |
2308 | appupdater.exe | GET | 200 | 2.18.232.183:80 | http://content.dellsupportcenter.com/mstr/current.xml | unknown | text | 373 b | suspicious |
2308 | appupdater.exe | GET | 200 | 23.37.43.27:80 | http://ocsp.verisign.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBRIt2RJ89X%2B%2BhEzqoBeQg8PymQ2UQQUANhaTCXBIuWLMe9tuvPMXynxDWECEGVSJuGyLhjhWQ8phawi51w%3D | NL | der | 1.40 Kb | whitelisted |
2308 | appupdater.exe | GET | 200 | 2.18.232.183:80 | http://content.dellsupportcenter.com/updates/tora/6992/1111/00/rules/rules_dsc_6746_47.xml | unknown | xml | 2.59 Kb | suspicious |
2308 | appupdater.exe | GET | 200 | 93.184.220.29:80 | http://csc3-2009-2-aia.verisign.com/CSC3-2009-2.cer | US | text | 1.77 Kb | whitelisted |
2308 | appupdater.exe | GET | 200 | 23.37.43.27:80 | http://ocsp.verisign.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBTSqZMG5M8TA9rdzkbCnNwuMAd5VgQUz5mp6nsm9EvJjo%2FX8AUm7%2BPSp50CEBlGuoyK4jjheD0lLLpItG4%3D | NL | der | 1.62 Kb | whitelisted |
2308 | appupdater.exe | GET | 200 | 2.18.232.183:80 | http://content.dellsupportcenter.com/updates/master/master_6746_dsc.xml | unknown | xml | 652 b | suspicious |
2308 | appupdater.exe | GET | 200 | 2.18.232.183:80 | http://content.dellsupportcenter.com/updates/tora/6992/1111/00/app_spec/dsc_6746.xml | unknown | xml | 12.1 Kb | suspicious |
PID | Process | IP | Domain | ASN | CN | Reputation |
|---|---|---|---|---|---|---|
3476 | iexplore.exe | 2.18.232.183:80 | content.dellsupportcenter.com | Akamai International B.V. | — | whitelisted |
3580 | iexplore.exe | 204.79.197.229:80 | www.bing.com | Microsoft Corporation | US | whitelisted |
2308 | appupdater.exe | 93.184.220.29:80 | sf.symcb.com | MCI Communications Services, Inc. d/b/a Verizon Business | US | whitelisted |
2308 | appupdater.exe | 23.37.43.27:80 | ocsp.verisign.com | Akamai Technologies, Inc. | NL | whitelisted |
2308 | appupdater.exe | 2.18.232.183:80 | content.dellsupportcenter.com | Akamai International B.V. | — | whitelisted |
3092 | CSAW.exe | 2.18.232.183:80 | content.dellsupportcenter.com | Akamai International B.V. | — | whitelisted |
3092 | CSAW.exe | 52.46.132.133:443 | firehose.us-east-1.amazonaws.com | — | US | unknown |
3092 | CSAW.exe | 13.32.176.160:80 | x.ss2.us | Amazon.com, Inc. | US | unknown |
3092 | CSAW.exe | 13.107.4.50:80 | www.download.windowsupdate.com | Microsoft Corporation | US | whitelisted |
3948 | CSAW_Child.exe | 52.46.132.133:443 | firehose.us-east-1.amazonaws.com | — | US | unknown |
Domain | IP | Reputation |
|---|---|---|
content.dellsupportcenter.com |
| suspicious |
www.bing.com |
| whitelisted |
sf.symcb.com |
| whitelisted |
ocsp.verisign.com |
| whitelisted |
sf.symcd.com |
| whitelisted |
csc3-2009-2-aia.verisign.com |
| whitelisted |
csc3-2010-aia.verisign.com |
| whitelisted |
sv.symcb.com |
| whitelisted |
s2.symcb.com |
| whitelisted |
sv.symcd.com |
| shared |
PID | Process | Class | Message |
|---|---|---|---|
3476 | iexplore.exe | Potentially Bad Traffic | ET POLICY Executable served from Amazon S3 |
3476 | iexplore.exe | Potential Corporate Privacy Violation | ET POLICY PE EXE or DLL Windows file download HTTP |
2308 | appupdater.exe | Potentially Bad Traffic | ET POLICY Executable served from Amazon S3 |
Process | Message |
|---|---|
SupportAssistAgent.exe | Native library pre-loader is trying to load native SQLite library "C:\Program Files\Dell\SupportAssistAgent\bin\x86\sqlite3.dll"...
|
DDVRulesProcessor.exe | |
DDVRulesProcessor.exe | REPORT_ERROR: |
DDVRulesProcessor.exe | InitGlobals: WmiGetServiceTag failed |
DDVRulesProcessor.exe | |
DDVRulesProcessor.exe | |
DDVRulesProcessor.exe | REPORT_ERROR: |
DDVRulesProcessor.exe | Started DDVRulesProcessor 5.2.5.81 |
DDVRulesProcessor.exe | |
DDVDataCollector.exe | |