| URL: | https://fastsupport.gotoassist.com/606918100 |
| Full analysis: | https://app.any.run/tasks/4af9d62c-da04-449c-8594-91779830f80a |
| Verdict: | Malicious activity |
| Analysis date: | March 19, 2020, 21:49:27 |
| OS: | Windows 7 Professional Service Pack 1 (build: 7601, 32 bit) |
| Indicators: | |
| MD5: | 4A23B92E491CE990491AC6C419E10F0C |
| SHA1: | EA8E5C9175E269A042800F0A88A09CAC644046B0 |
| SHA256: | 422E72DD7A351009BFE900A89F5FA12F31240553F92650781D51250317F96AB3 |
| SSDEEP: | 3:N8XXCBLCKfRMWRLdjNMVn:2HILCKfqWZJUn |
PID | CMD | Path | Indicators | Parent process | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 256 | "C:\Program Files\GoToAssist Remote Support Customer\1673\g2ax_service.exe" "Start=remove&LogPath=C:\Users\admin\AppData\Local\Temp\LogMeInLogs\GoToAssist Remote Support Customer\1673\20200319_215012\&ResourceDll=g2ax_customer_resource_win32_x86_en_US.dll&WaitOnProcessIdFirst=3828" | C:\Program Files\GoToAssist Remote Support Customer\1673\g2ax_service.exe | — | g2ax_uninstaller_customer.exe | |||||||||||
User: SYSTEM Integrity Level: SYSTEM Exit code: 0 Modules
| |||||||||||||||
| 1024 | "C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6Z2BCOUL\GoToAssist Opener.exe" | C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6Z2BCOUL\GoToAssist Opener.exe | iexplore.exe | ||||||||||||
User: admin Company: LogMeIn, Inc. Integrity Level: MEDIUM Description: GoTo Opener Exit code: 0 Version: 1.0.0.533 Modules
| |||||||||||||||
| 1136 | "C:\Program Files\GoToAssist Remote Support Customer\1673\g2ax_service.exe" "Start=force_shutdown&LogPath=C:\Users\admin\AppData\Local\Temp\LogMeInLogs\GoToAssist Remote Support Customer\1673\20200319_215012\&ResourceDll=g2ax_customer_resource_win32_x86_en_US.dll&WaitOnProcessIdFirst=3828" | C:\Program Files\GoToAssist Remote Support Customer\1673\g2ax_service.exe | — | g2ax_uninstaller_customer.exe | |||||||||||
User: SYSTEM Company: LogMeIn, Inc. Integrity Level: SYSTEM Description: GoToAssist Exit code: 0 Version: 4.7 Build 1673 Modules
| |||||||||||||||
| 1332 | "C:\Program Files\GoToAssist Remote Support Customer\1673\g2ax_service.exe" "Start=install_manual&Action=Join&Debug=On&EGWAddress=216.115.218.197&EGWDNS=egw1.express.gotoassist.com&EGWPort=8200,80,443&LoaderPath=C:\Users\admin\AppData\Local\GoToAssist Remote Support Customer\g2ax_customer_combined_dll_core_win32_x86_1673.exe&LogLevel=Normal&LogPath=C:\Users\admin\AppData\Local\Temp\LogMeInLogs\GoToAssist Remote Support Customer\1673\20200319_215012\&MeetingID=606918100&ResourceDll=g2ax_customer_resource_win32_x86_en_US.dll&RestartReason=Start&ServiceAllowed=Yes&StartAsService=Yes&Stat=On&StatDb=On&UninstallService=Yes&WebsiteUrl=http://support.gotoassist.com&colClientUiReadyEvent=Global\B58A16FE-F780-4CD4-866F-AA8057CED468&sessionTrackingId=e0-uD5_R_iiTKecHw0o6epIWdv4Ae0Ex" | C:\Program Files\GoToAssist Remote Support Customer\1673\g2ax_service.exe | — | g2ax_installer_customer_admin.exe | |||||||||||
User: admin Company: LogMeIn, Inc. Integrity Level: HIGH Description: GoToAssist Exit code: 0 Version: 4.7 Build 1673 Modules
| |||||||||||||||
| 1440 | "C:\Program Files\Internet Explorer\iexplore.exe" "https://fastsupport.gotoassist.com/606918100" | C:\Program Files\Internet Explorer\iexplore.exe | explorer.exe | ||||||||||||
User: admin Company: Microsoft Corporation Integrity Level: MEDIUM Description: Internet Explorer Exit code: 0 Version: 11.00.9600.16428 (winblue_gdr.131013-1700) Modules
| |||||||||||||||
| 1828 | rundll32.exe "C:\Program Files\GoToAssist Remote Support Customer\1673\uninshlp.dll",DeleteExeAndDeleteSelf 32c40bf1-533c-4fee-85e3-98598fe5a70a | C:\Windows\system32\rundll32.exe | — | g2ax_uninstaller_customer.exe | |||||||||||
User: SYSTEM Company: Microsoft Corporation Integrity Level: SYSTEM Description: Windows host process (Rundll32) Exit code: 0 Version: 6.1.7600.16385 (win7_rtm.090713-1255) Modules
| |||||||||||||||
| 1928 | C:\Windows\system32\msiexec.exe /V | C:\Windows\system32\msiexec.exe | services.exe | ||||||||||||
User: SYSTEM Company: Microsoft Corporation Integrity Level: SYSTEM Description: Windows® installer Exit code: 0 Version: 5.0.7600.16385 (win7_rtm.090713-1255) Modules
| |||||||||||||||
| 2412 | "C:\Users\admin\AppData\Local\GoToAssist Remote Support Customer\g2ax_customer_combined_dll_core_win32_x86_1673.exe" "/Action Join" "/Debug On" "/EGWAddress 216.115.218.197" "/EGWDNS egw1.express.gotoassist.com" "/EGWPort 8200,80,443" "/LogLevel Normal" "/MeetingID 606918100" "/ResourceDll_c g2ax_customer_resource_win32_x86_en_US.dll" "/ServiceAllowed Yes" "/StartAsService Yes" "/Stat On" "/StatDb On" "/UninstallService Yes" "/WebsiteUrl http://support.gotoassist.com" "/colClientUiReadyEvent Global\B58A16FE-F780-4CD4-866F-AA8057CED468" "/sessionTrackingId e0-uD5_R_iiTKecHw0o6epIWdv4Ae0Ex" | C:\Users\admin\AppData\Local\GoToAssist Remote Support Customer\g2ax_customer_combined_dll_core_win32_x86_1673.exe | GoToAssist Opener.exe | ||||||||||||
User: admin Company: LogMeIn, Inc. Integrity Level: MEDIUM Description: GoToAssist Exit code: 0 Version: 4.7 Build 1673 Modules
| |||||||||||||||
| 2516 | "C:\Windows\system32\regsvr32.exe" /u /s C:\Windows\system32\g2ax_credential_provider_1673.dll | C:\Windows\system32\regsvr32.exe | — | g2ax_service.exe | |||||||||||
User: SYSTEM Company: Microsoft Corporation Integrity Level: SYSTEM Description: Microsoft(C) Register Server Exit code: 3 Version: 6.1.7600.16385 (win7_rtm.090713-1255) Modules
| |||||||||||||||
| 2584 | "C:\Windows\system32\msiexec.exe" /i "C:\Users\admin\AppData\Local\Temp\0AAF1992-D8A8-4143-BA15-4A8ADA013C80\GoToOpener.msi" /q /lvx "C:\Users\admin\AppData\Local\Temp\LogMeInLogs\GoToOpenerMsi\548E8085-A790-472C-9ACC-F0D7264150D5.log" | C:\Windows\system32\msiexec.exe | — | GoToAssist Opener.exe | |||||||||||
User: admin Company: Microsoft Corporation Integrity Level: MEDIUM Description: Windows® installer Exit code: 0 Version: 5.0.7600.16385 (win7_rtm.090713-1255) Modules
| |||||||||||||||
| (PID) Process: | (1440) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\UrlBlockManager |
| Operation: | write | Name: | NextCheckForUpdateLowDateTime |
Value: 1577774906 | |||
| (PID) Process: | (1440) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\UrlBlockManager |
| Operation: | write | Name: | NextCheckForUpdateHighDateTime |
Value: 30801464 | |||
| (PID) Process: | (1440) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\Content |
| Operation: | write | Name: | CachePrefix |
Value: | |||
| (PID) Process: | (1440) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\Cookies |
| Operation: | write | Name: | CachePrefix |
Value: Cookie: | |||
| (PID) Process: | (1440) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache\History |
| Operation: | write | Name: | CachePrefix |
Value: Visited: | |||
| (PID) Process: | (1440) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main |
| Operation: | write | Name: | CompatibilityFlags |
Value: 0 | |||
| (PID) Process: | (1440) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings |
| Operation: | write | Name: | ProxyEnable |
Value: 0 | |||
| (PID) Process: | (1440) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Connections |
| Operation: | write | Name: | SavedLegacySettings |
Value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| |||
| (PID) Process: | (1440) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap |
| Operation: | write | Name: | UNCAsIntranet |
Value: 0 | |||
| (PID) Process: | (1440) iexplore.exe | Key: | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap |
| Operation: | write | Name: | AutoDetect |
Value: 1 | |||
PID | Process | Filename | Type | |
|---|---|---|---|---|
| 3248 | iexplore.exe | C:\Users\admin\AppData\Local\Temp\Low\Cab7FA8.tmp | — | |
MD5:— | SHA256:— | |||
| 3248 | iexplore.exe | C:\Users\admin\AppData\Local\Temp\Low\Tar7FA9.tmp | — | |
MD5:— | SHA256:— | |||
| 3248 | iexplore.exe | C:\Users\admin\AppData\Roaming\Microsoft\Windows\Cookies\Low\0N7XOESD.txt | — | |
MD5:— | SHA256:— | |||
| 3248 | iexplore.exe | C:\Users\admin\AppData\Roaming\Microsoft\Windows\Cookies\Low\239H7LYX.txt | — | |
MD5:— | SHA256:— | |||
| 3248 | iexplore.exe | C:\Users\admin\AppData\Roaming\Microsoft\Windows\Cookies\Low\V5US78OQ.txt | — | |
MD5:— | SHA256:— | |||
| 1440 | iexplore.exe | C:\Users\admin\AppData\LocalLow\Microsoft\Internet Explorer\Services\search_{0633EE93-D776-472f-A0FF-E1416B8B2E3A}.ico | — | |
MD5:— | SHA256:— | |||
| 3248 | iexplore.exe | C:\Users\admin\AppData\LocalLow\Microsoft\CryptnetUrlCache\Content\7423F88C7F265F0DEFC08EA88C3BDE45_D975BBA8033175C8D112023D8A7A8AD6 | der | |
MD5:— | SHA256:— | |||
| 3248 | iexplore.exe | C:\Users\admin\AppData\LocalLow\Microsoft\CryptnetUrlCache\Content\1E11E75149C17A93653DA7DC0B8CF53F_244DD9FF2BA7FAFC8CC3F39A1F714CA1 | der | |
MD5:— | SHA256:— | |||
| 3248 | iexplore.exe | C:\Users\admin\AppData\LocalLow\Microsoft\CryptnetUrlCache\MetaData\EDC238BFF48A31D55A97E1E93892934B_C31B2498754E340573F1336DE607D619 | binary | |
MD5:— | SHA256:— | |||
| 3248 | iexplore.exe | C:\Users\admin\AppData\LocalLow\Microsoft\CryptnetUrlCache\MetaData\5887976EDAA817EEF5159B09F6FCD000_97DC20ECCF7D2206739F35D1F6087429 | binary | |
MD5:— | SHA256:— | |||
PID | Process | Method | HTTP Code | IP | URL | CN | Type | Size | Reputation |
|---|---|---|---|---|---|---|---|---|---|
3248 | iexplore.exe | GET | 200 | 93.184.220.29:80 | http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSAUQYBMq2awn1Rh6Doh%2FsBYgFV7gQUA95QNVbRTLtm8KPiGxvDl7I90VUCEAH9o%2BtuynXIiEOLckvPvJE%3D | US | der | 471 b | whitelisted |
3248 | iexplore.exe | GET | 200 | 93.184.220.29:80 | http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBRJ9L2KGL92BpjF3kAtaDtxauTmhgQUPdNQpdagre7zSmAKZdMh1Pj41g8CEAQ6rI%2F%2BE5cRwi3fO2KQGAA%3D | US | der | 471 b | whitelisted |
3248 | iexplore.exe | GET | 200 | 93.184.220.29:80 | http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBQQX6Z6gAidtSefNc6DC0OInqPHDQQUD4BhHIIxYdUvKOeNRji0LOHG2eICEAkdKxIaplh7TRdOTZEeG50%3D | US | der | 471 b | whitelisted |
3248 | iexplore.exe | GET | 200 | 93.184.220.29:80 | http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSAUQYBMq2awn1Rh6Doh%2FsBYgFV7gQUA95QNVbRTLtm8KPiGxvDl7I90VUCEAH9o%2BtuynXIiEOLckvPvJE%3D | US | der | 471 b | whitelisted |
3248 | iexplore.exe | GET | 200 | 93.184.220.29:80 | http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBRJ9L2KGL92BpjF3kAtaDtxauTmhgQUPdNQpdagre7zSmAKZdMh1Pj41g8CEAQ6rI%2F%2BE5cRwi3fO2KQGAA%3D | US | der | 471 b | whitelisted |
3540 | g2ax_installer_customer_admin.exe | GET | 200 | 93.184.220.29:80 | http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSnR4FoxLLkI7vkvsUIFlZt%2BlGH3gQUWsS5eyoKo6XqcQPAYPkt9mV1DlgCEAd33SHPXcnceFrLrioCuyY%3D | US | der | 471 b | whitelisted |
1024 | GoToAssist Opener.exe | GET | 200 | 13.35.254.41:80 | http://ocsp.rootca1.amazontrust.com/MFQwUjBQME4wTDAJBgUrDgMCGgUABBRPWaOUU8%2B5VZ5%2Fa9jFTaU9pkK3FAQUhBjMhTTsvAyUlC4IWZzHshBOCggCEwZ%2FlFeFh%2Bisd96yUzJbvJmLVg0%3D | US | der | 1.39 Kb | shared |
1024 | GoToAssist Opener.exe | GET | 200 | 13.35.254.52:80 | http://ocsp.rootg2.amazontrust.com/MFQwUjBQME4wTDAJBgUrDgMCGgUABBSIfaREXmfqfJR3TkMYnD7O5MhzEgQUnF8A36oB1zArOIiiuG1KnPIRkYMCEwZ%2FlEoqJ83z%2BsKuKwH5CO65xMY%3D | US | der | 1.51 Kb | whitelisted |
1440 | iexplore.exe | GET | 200 | 93.184.220.29:80 | http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBTBL0V27RVZ7LBduom%2FnYB45SPUEwQU5Z1ZMIJHWMys%2BghUNoZ7OrUETfACEA8sEMlbBsCTf7jUSfg%2BhWk%3D | US | der | 1.47 Kb | whitelisted |
3540 | g2ax_installer_customer_admin.exe | GET | 200 | 151.139.128.14:80 | http://ocsp.sectigo.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSmEJ7s5DLYqQ4%2FaFKR54j1BHqdkgQUGqH4YRkgD8NBd0UojtE1XwYSBFUCED0aNXIwFYJjMNATcX6CQQg%3D | US | der | 727 b | whitelisted |
PID | Process | IP | Domain | ASN | CN | Reputation |
|---|---|---|---|---|---|---|
3248 | iexplore.exe | 216.115.218.200:443 | fastsupport.gotoassist.com | Mobility Apps division | US | unknown |
3248 | iexplore.exe | 93.184.220.29:80 | ocsp.digicert.com | MCI Communications Services, Inc. d/b/a Verizon Business | US | whitelisted |
3248 | iexplore.exe | 78.108.120.31:443 | launch.getgo.com | Mobility Apps division | — | unknown |
1440 | iexplore.exe | 204.79.197.200:80 | www.bing.com | Microsoft Corporation | US | whitelisted |
1440 | iexplore.exe | 78.108.120.31:443 | launch.getgo.com | Mobility Apps division | — | unknown |
1024 | GoToAssist Opener.exe | 78.108.120.31:443 | launch.getgo.com | Mobility Apps division | — | unknown |
1024 | GoToAssist Opener.exe | 143.204.201.96:443 | builds.cdn.getgo.com | — | US | shared |
1024 | GoToAssist Opener.exe | 143.204.208.79:80 | o.ss2.us | — | US | whitelisted |
1024 | GoToAssist Opener.exe | 13.35.254.52:80 | ocsp.rootg2.amazontrust.com | — | US | whitelisted |
1024 | GoToAssist Opener.exe | 13.35.254.41:80 | ocsp.rootg2.amazontrust.com | — | US | whitelisted |
Domain | IP | Reputation |
|---|---|---|
fastsupport.gotoassist.com |
| unknown |
api.bing.com |
| whitelisted |
www.bing.com |
| whitelisted |
ocsp.digicert.com |
| whitelisted |
launch.getgo.com |
| whitelisted |
builds.cdn.getgo.com |
| shared |
o.ss2.us |
| whitelisted |
ocsp.rootg2.amazontrust.com |
| whitelisted |
ocsp.rootca1.amazontrust.com |
| shared |
iecvlist.microsoft.com |
| whitelisted |
Process | Message |
|---|---|
GoToAssist Opener.exe | setSafeDllSearchPath()
|
GoToAssist Opener.exe | |
GoToAssist Opener.exe | C:\Windows\system32\BCRYPTPRIMITIVES.DLL |
GoToAssist Opener.exe | preLoadDllsFromSystem()
|
GoToAssist Opener.exe | C:\Windows\system32\MSVCRT.DLL |
GoToAssist Opener.exe | C:\Windows\system32\BCRYPTPRIMITIVES.DLL |
GoToAssist Opener.exe | |
GoToAssist Opener.exe | |
GoToAssist Opener.exe | C:\Windows\system32\ADVAPI32.DLL |
GoToAssist Opener.exe | C:\Windows\system32\CRYPTBASE.DLL |