URL:

https://fastsupport.gotoassist.com/896568340

Full analysis: https://app.any.run/tasks/1245430a-5b52-4695-8917-6ef328aa3451
Verdict: Malicious activity
Analysis date: July 10, 2019, 12:06:10
OS: Windows 7 Professional Service Pack 1 (build: 7601, 32 bit)
Indicators:
MD5:

F6D0DFC7D2EB7862547CC86AD365612E

SHA1:

B55DCCF0D8121DE8264EC437937848362AECC67A

SHA256:

1C843954C6DBA233D3E2ED65524095A8E7C353A84E9BB8F723C9414C638CB77C

SSDEEP:

3:N8XXCBLCKfRMWRLdtiDVn:2HILCKfqWZcDVn

ANY.RUN is an interactive service which provides full access to the guest system. Information in this report could be distorted by user actions and is provided for user acknowledgement as it is. ANY.RUN does not guarantee maliciousness or safety of the content.
  • MALICIOUS

    • Application was dropped or rewritten from another process

      • GoToAssist Opener.exe (PID: 2652)
      • g2ax_customer_combined_dll_core_win32_x86_1610.exe (PID: 3492)
      • g2ax_system_customer.exe (PID: 2536)
      • g2ax_service.exe (PID: 3520)
      • g2ax_user_customer.exe (PID: 3984)
      • g2ax_installer_customer.exe (PID: 2544)
      • g2ax_comm_customer.exe (PID: 3220)
    • Loads dropped or rewritten executable

      • g2ax_installer_customer.exe (PID: 2544)
      • g2ax_user_customer.exe (PID: 3984)
      • g2ax_system_customer.exe (PID: 2536)
      • g2ax_comm_customer.exe (PID: 3220)
      • g2ax_service.exe (PID: 3520)
  • SUSPICIOUS

    • Executable content was dropped or overwritten

      • msiexec.exe (PID: 3812)
      • chrome.exe (PID: 2576)
      • chrome.exe (PID: 3052)
      • GoToAssist Opener.exe (PID: 2652)
      • g2ax_customer_combined_dll_core_win32_x86_1610.exe (PID: 3492)
      • g2ax_installer_customer.exe (PID: 2544)
    • Modifies the open verb of a shell class

      • msiexec.exe (PID: 3812)
    • Starts Microsoft Installer

      • GoToAssist Opener.exe (PID: 2652)
    • Modifies files in Chrome extension folder

      • chrome.exe (PID: 3052)
    • Creates files in the user directory

      • msiexec.exe (PID: 3812)
    • Starts CMD.EXE for commands execution

      • GoToAssist Opener.exe (PID: 2652)
    • Starts itself from another location

      • g2ax_installer_customer.exe (PID: 2544)
      • g2ax_comm_customer.exe (PID: 3220)
    • Reads Internet Cache Settings

      • g2ax_comm_customer.exe (PID: 3220)
  • INFO

    • Reads Internet Cache Settings

      • chrome.exe (PID: 3052)
    • Reads settings of System Certificates

      • GoToAssist Opener.exe (PID: 2652)
    • Application launched itself

      • chrome.exe (PID: 3052)
    • Creates a software uninstall entry

      • msiexec.exe (PID: 3812)
Find more information about signature artifacts and mapping to MITRE ATT&CK™ MATRIX at the full report
No Malware configuration.
No data.
screenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshot
All screenshots are available in the full report
All screenshots are available in the full report
Total processes
66
Monitored processes
31
Malicious processes
6
Suspicious processes
1

Behavior graph

Click at the process to see the details
drop and start start drop and start drop and start drop and start chrome.exe chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs chrome.exe no specs gotoassist opener.exe msiexec.exe no specs msiexec.exe g2ax_customer_combined_dll_core_win32_x86_1610.exe g2ax_installer_customer.exe g2ax_service.exe no specs g2ax_comm_customer.exe g2ax_system_customer.exe no specs g2ax_user_customer.exe no specs cmd.exe no specs chrome.exe no specs

Process information

PID
CMD
Path
Indicators
Parent process
3052"C:\Program Files\Google\Chrome\Application\chrome.exe" https://fastsupport.gotoassist.com/896568340C:\Program Files\Google\Chrome\Application\chrome.exe
explorer.exe
User:
admin
Company:
Google LLC
Integrity Level:
MEDIUM
Description:
Google Chrome
Version:
75.0.3770.100
3732"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=crashpad-handler "--user-data-dir=C:\Users\admin\AppData\Local\Google\Chrome\User Data" /prefetch:7 --monitor-self-annotation=ptype=crashpad-handler "--database=C:\Users\admin\AppData\Local\Google\Chrome\User Data\Crashpad" "--metrics-dir=C:\Users\admin\AppData\Local\Google\Chrome\User Data" --url=https://clients2.google.com/cr/report --annotation=channel= --annotation=plat=Win32 --annotation=prod=Chrome --annotation=ver=75.0.3770.100 --initial-client-data=0x7c,0x80,0x84,0x78,0x88,0x7010a9d0,0x7010a9e0,0x7010a9ecC:\Program Files\Google\Chrome\Application\chrome.exechrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
MEDIUM
Description:
Google Chrome
Version:
75.0.3770.100
2156"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=watcher --main-thread-id=3056 --on-initialized-event-handle=312 --parent-handle=316 /prefetch:6C:\Program Files\Google\Chrome\Application\chrome.exechrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
MEDIUM
Description:
Google Chrome
Version:
75.0.3770.100
2324"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=gpu-process --field-trial-handle=1016,10546596499666662226,193399290976898177,131072 --enable-features=PasswordImport --gpu-preferences=KAAAAAAAAADgAAAgAQAAAAAAAAAAAGAAAAAAAAAAAAAIAAAAAAAAACgAAAAEAAAAIAAAAAAAAAAoAAAAAAAAADAAAAAAAAAAOAAAAAAAAAAQAAAAAAAAAAAAAAAFAAAAEAAAAAAAAAAAAAAABgAAABAAAAAAAAAAAQAAAAUAAAAQAAAAAAAAAAEAAAAGAAAA --service-request-channel-token=6405470803306916783 --mojo-platform-channel-handle=1036 --ignored=" --type=renderer " /prefetch:2C:\Program Files\Google\Chrome\Application\chrome.exechrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
LOW
Description:
Google Chrome
Version:
75.0.3770.100
2576"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --field-trial-handle=1016,10546596499666662226,193399290976898177,131072 --enable-features=PasswordImport --lang=en-US --service-sandbox-type=network --service-request-channel-token=10258752177819232681 --mojo-platform-channel-handle=1648 /prefetch:8C:\Program Files\Google\Chrome\Application\chrome.exe
chrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
MEDIUM
Description:
Google Chrome
Version:
75.0.3770.100
2436"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1016,10546596499666662226,193399290976898177,131072 --enable-features=PasswordImport --lang=en-US --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --service-request-channel-token=9417540776551601239 --renderer-client-id=6 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=2228 /prefetch:1C:\Program Files\Google\Chrome\Application\chrome.exechrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
LOW
Description:
Google Chrome
Version:
75.0.3770.100
3032"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1016,10546596499666662226,193399290976898177,131072 --enable-features=PasswordImport --lang=en-US --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --service-request-channel-token=7562884991127293224 --renderer-client-id=5 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=2248 /prefetch:1C:\Program Files\Google\Chrome\Application\chrome.exechrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
LOW
Description:
Google Chrome
Exit code:
0
Version:
75.0.3770.100
3720"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1016,10546596499666662226,193399290976898177,131072 --enable-features=PasswordImport --lang=en-US --extension-process --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --service-request-channel-token=4715834182010778436 --renderer-client-id=4 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=2404 /prefetch:1C:\Program Files\Google\Chrome\Application\chrome.exechrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
LOW
Description:
Google Chrome
Exit code:
0
Version:
75.0.3770.100
3096"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1016,10546596499666662226,193399290976898177,131072 --enable-features=PasswordImport --disable-gpu-compositing --lang=en-US --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --service-request-channel-token=10630314337204324513 --renderer-client-id=7 --no-v8-untrusted-code-mitigations --mojo-platform-channel-handle=3264 /prefetch:1C:\Program Files\Google\Chrome\Application\chrome.exechrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
LOW
Description:
Google Chrome
Version:
75.0.3770.100
2276"C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --field-trial-handle=1016,10546596499666662226,193399290976898177,131072 --enable-features=PasswordImport --lang=en-US --service-sandbox-type=utility --service-request-channel-token=16858702251447230129 --mojo-platform-channel-handle=4292 --ignored=" --type=renderer " /prefetch:8C:\Program Files\Google\Chrome\Application\chrome.exechrome.exe
User:
admin
Company:
Google LLC
Integrity Level:
LOW
Description:
Google Chrome
Exit code:
0
Version:
75.0.3770.100
Total events
1 349
Read events
1 052
Write events
284
Delete events
13

Modification events

(PID) Process:(3052) chrome.exeKey:HKEY_CURRENT_USER\Software\Google\Chrome\BLBeacon
Operation:writeName:failed_count
Value:
0
(PID) Process:(3052) chrome.exeKey:HKEY_CURRENT_USER\Software\Google\Chrome\BLBeacon
Operation:writeName:state
Value:
2
(PID) Process:(3052) chrome.exeKey:HKEY_CURRENT_USER\Software\Google\Chrome\ThirdParty
Operation:writeName:StatusCodes
Value:
(PID) Process:(3052) chrome.exeKey:HKEY_CURRENT_USER\Software\Google\Chrome\ThirdParty
Operation:writeName:StatusCodes
Value:
01000000
(PID) Process:(3052) chrome.exeKey:HKEY_CURRENT_USER\Software\Google\Chrome\BLBeacon
Operation:writeName:state
Value:
1
(PID) Process:(3052) chrome.exeKey:HKEY_CURRENT_USER\Software\Google\Update\ClientState\{8A69D345-D564-463c-AFF1-A69D9E530F96}
Operation:writeName:dr
Value:
1
(PID) Process:Key:HKEY_CURRENT_USER\Software\Google\Chrome\BrowserExitCodes
Operation:writeName:3052-13207233992723625
Value:
259
(PID) Process:(3052) chrome.exeKey:HKEY_CURRENT_USER\Software\Google\Chrome
Operation:writeName:UsageStatsInSample
Value:
0
(PID) Process:(3052) chrome.exeKey:HKEY_CURRENT_USER\Software\Google\Chrome\BrowserExitCodes
Operation:delete valueName:1512-13197841398593750
Value:
0
(PID) Process:(3052) chrome.exeKey:HKEY_LOCAL_MACHINE\SOFTWARE\Google\Update\ClientStateMedium\{8A69D345-D564-463C-AFF1-A69D9E530F96}
Operation:writeName:usagestats
Value:
0
Executable files
36
Suspicious files
24
Text files
203
Unknown types
9

Dropped files

PID
Process
Filename
Type
3052chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\0b33ee03-3ed1-4f2f-871d-0a899596f9bc.tmp
MD5:
SHA256:
3052chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\data_reduction_proxy_leveldb\000020.dbtmp
MD5:
SHA256:
3732chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\CrashpadMetrics.pmabinary
MD5:B59113C2DCD2D346F31A64F231162ADA
SHA256:1D97C69AEA85D3B06787458EA47576B192CE5C5DB9940E5EAA514FF977CE2DC2
3052chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Crashpad\settings.datbinary
MD5:9C016064A1F864C8140915D77CF3389A
SHA256:0E7265D4A8C16223538EDD8CD620B8820611C74538E420A88E333BE7F62AC787
3052chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\shared_proto_db\LOG.old
MD5:
SHA256:
3052chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Last Versiontext
MD5:1A89A1BEBE6C843C4FF582E7ED33CA1F
SHA256:65099CA087B66AA8CA420AB121DAAD713E1DB5A61C5A574D9B1C0DF24F012520
3052chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Site Characteristics Database\LOG.oldtext
MD5:C4D6CBB269C626168A5D6D0D8CCE6C30
SHA256:B62CDBB758278A0C2E50593357390119441D8DE09428EB29027F3DFD1332E348
3052chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\LOG.oldtext
MD5:DC32343F45B01764B6267AD36548102A
SHA256:A250F5AD57D4BD58AAE92810D50278E3BE2DBF869F126A3A3519691BCDFC2075
3052chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\BudgetDatabase\LOG.old~RF153be9.TMPtext
MD5:A519780ED0A2F4336DB4F5651D79C369
SHA256:DA5B71BD0075B55757BF757BF5F4D4A1DCBCF0762CDA5B31B28680963E068C75
3052chrome.exeC:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\data_reduction_proxy_leveldb\LOG.old~RF153b9b.TMPtext
MD5:213AE3DA120D7862D60B5763B6C9D466
SHA256:5736534D6EE654C1BF1A8E79E73330AF58F622E8657285330D2C7189A55604F4