URL:

https://accounthelpcenter-livechat.com/

Full analysis: https://app.any.run/tasks/37dd71ef-0394-4446-ad9c-be4af85f3b42
Verdict: Malicious activity
Analysis date: June 13, 2025, 12:26:01
OS: Windows 10 Professional (build: 19044, 64 bit)
Tags:
phishing
Indicators:
MD5:

060535C7B3A753E14D36C6D204E1EEEF

SHA1:

70EB314129D39ABA3C5A80349B9BE816EA715A22

SHA256:

16D710C585C204AA3B564FFAE36EAA45F4FD014F934B6C98090EEDAD01CFB0B8

SSDEEP:

3:N8kK1sAcIQjN42Kn:2k1xpKn

ANY.RUN is an interactive service which provides full access to the guest system. Information in this report could be distorted by user actions and is provided for user acknowledgement as it is. ANY.RUN does not guarantee maliciousness or safety of the content.
  • MALICIOUS

    • PHISHING has been detected (SURICATA)

      • msedge.exe (PID: 3676)
  • SUSPICIOUS

    No suspicious indicators.
  • INFO

    • Application launched itself

      • msedge.exe (PID: 1944)
    • Reads Environment values

      • identity_helper.exe (PID: 7732)
    • Reads the computer name

      • identity_helper.exe (PID: 7732)
    • Checks supported languages

      • identity_helper.exe (PID: 7732)
Find more information about signature artifacts and mapping to MITRE ATT&CK™ MATRIX at the full report
No Malware configuration.
No data.
screenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshotscreenshot
All screenshots are available in the full report
All screenshots are available in the full report
Total processes
163
Monitored processes
24
Malicious processes
2
Suspicious processes
0

Behavior graph

Click at the process to see the details
start msedge.exe msedge.exe no specs #PHISHING msedge.exe msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs identity_helper.exe no specs identity_helper.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs slui.exe no specs

Process information

PID
CMD
Path
Indicators
Parent process
1944"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" "https://accounthelpcenter-livechat.com/"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
explorer.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
MEDIUM
Description:
Microsoft Edge
Version:
133.0.3065.92
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\133.0.3065.92\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
2512"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=chrome.mojom.UtilWin --lang=en-US --service-sandbox-type=none --disable-quic --message-loop-type-ui --string-annotations --always-read-main-dll --field-trial-handle=6596,i,4320586854220051485,6261890053213102504,262144 --variations-seed-version --mojo-platform-channel-handle=6424 /prefetch:8C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exemsedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
MEDIUM
Description:
Microsoft Edge
Exit code:
0
Version:
133.0.3065.92
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\133.0.3065.92\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
2696"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=crashpad-handler "--user-data-dir=C:\Users\admin\AppData\Local\Microsoft\Edge\User Data" /prefetch:4 --monitor-self-annotation=ptype=crashpad-handler "--database=C:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Crashpad" --annotation=IsOfficialBuild=1 --annotation=channel= --annotation=chromium-version=133.0.6943.142 "--annotation=exe=C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --annotation=plat=Win64 --annotation=prod=Edge --annotation=ver=133.0.3065.92 --initial-client-data=0x304,0x308,0x30c,0x2fc,0x314,0x7ffc43cbf208,0x7ffc43cbf214,0x7ffc43cbf220C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exemsedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
MEDIUM
Description:
Microsoft Edge
Version:
133.0.3065.92
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\133.0.3065.92\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
3584"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=chrome.mojom.UtilWin --lang=en-US --service-sandbox-type=none --disable-quic --message-loop-type-ui --string-annotations --always-read-main-dll --field-trial-handle=6988,i,4320586854220051485,6261890053213102504,262144 --variations-seed-version --mojo-platform-channel-handle=7092 /prefetch:8C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exemsedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
MEDIUM
Description:
Microsoft Edge
Exit code:
0
Version:
133.0.3065.92
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\133.0.3065.92\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
3676"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=network.mojom.NetworkService --lang=en-US --service-sandbox-type=none --disable-quic --string-annotations --always-read-main-dll --field-trial-handle=2252,i,4320586854220051485,6261890053213102504,262144 --variations-seed-version --mojo-platform-channel-handle=2536 /prefetch:3C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
msedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
MEDIUM
Description:
Microsoft Edge
Version:
133.0.3065.92
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\133.0.3065.92\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
3732"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=chrome.mojom.UtilWin --lang=en-US --service-sandbox-type=none --disable-quic --message-loop-type-ui --string-annotations --always-read-main-dll --field-trial-handle=6224,i,4320586854220051485,6261890053213102504,262144 --variations-seed-version --mojo-platform-channel-handle=1492 /prefetch:8C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exemsedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
MEDIUM
Description:
Microsoft Edge
Exit code:
0
Version:
133.0.3065.92
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\133.0.3065.92\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
3876"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=gpu-process --string-annotations --gpu-preferences=UAAAAAAAAADgAAAEAAAAAAAAAAAAAAAAAABgAAEAAAAAAAAAAAAAAAAAAAACAAAAAAAAAAAAAAAAAAAAAAAAABAAAAAAAAAAEAAAAAAAAAAIAAAAAAAAAAgAAAAAAAAA --always-read-main-dll --field-trial-handle=2192,i,4320586854220051485,6261890053213102504,262144 --variations-seed-version --mojo-platform-channel-handle=2340 /prefetch:2C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exemsedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
LOW
Description:
Microsoft Edge
Version:
133.0.3065.92
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\133.0.3065.92\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
4100"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --string-annotations --extension-process --renderer-sub-type=extension --video-capture-use-gpu-memory-buffer --lang=en-US --js-flags=--ms-user-locale= --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --renderer-client-id=7 --always-read-main-dll --field-trial-handle=4240,i,4320586854220051485,6261890053213102504,262144 --variations-seed-version --mojo-platform-channel-handle=4292 /prefetch:2C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exemsedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
LOW
Description:
Microsoft Edge
Exit code:
0
Version:
133.0.3065.92
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\133.0.3065.92\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
4512"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=storage.mojom.StorageService --lang=en-US --service-sandbox-type=service --disable-quic --string-annotations --always-read-main-dll --field-trial-handle=2756,i,4320586854220051485,6261890053213102504,262144 --variations-seed-version --mojo-platform-channel-handle=2784 /prefetch:8C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exemsedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
LOW
Description:
Microsoft Edge
Version:
133.0.3065.92
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\133.0.3065.92\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
4520"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=renderer --string-annotations --video-capture-use-gpu-memory-buffer --lang=en-US --js-flags=--ms-user-locale= --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --renderer-client-id=5 --always-read-main-dll --field-trial-handle=3636,i,4320586854220051485,6261890053213102504,262144 --variations-seed-version --mojo-platform-channel-handle=3676 /prefetch:1C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exemsedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
LOW
Description:
Microsoft Edge
Exit code:
0
Version:
133.0.3065.92
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\133.0.3065.92\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
Total events
3 565
Read events
3 543
Write events
22
Delete events
0

Modification events

(PID) Process:(1944) msedge.exeKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Edge\BLBeacon
Operation:writeName:failed_count
Value:
0
(PID) Process:(1944) msedge.exeKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Edge\BLBeacon
Operation:writeName:state
Value:
2
(PID) Process:(1944) msedge.exeKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Edge\ThirdParty
Operation:writeName:StatusCodes
Value:
(PID) Process:(1944) msedge.exeKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Edge\ThirdParty
Operation:writeName:StatusCodes
Value:
01000000
(PID) Process:(1944) msedge.exeKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Edge\BLBeacon
Operation:writeName:state
Value:
1
(PID) Process:(1944) msedge.exeKey:HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\EdgeUpdate\ClientStateMedium\{56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}\LastWasDefault
Operation:writeName:S-1-5-21-1693682860-607145093-2874071422-1001
Value:
95141D6F09962F00
(PID) Process:(1944) msedge.exeKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowProperties\263054
Operation:writeName:WindowTabManagerFileMappingId
Value:
{B60EE708-0FA6-4171-8566-22A063064154}
(PID) Process:(1944) msedge.exeKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Edge\StabilityMetrics
Operation:writeName:user_experience_metrics.stability.exited_cleanly
Value:
0
(PID) Process:(1944) msedge.exeKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowProperties\263054
Operation:writeName:WindowTabManagerFileMappingId
Value:
{A6398C62-67E3-4D0D-98F0-84247F7676E1}
(PID) Process:(1944) msedge.exeKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowProperties\263054
Operation:writeName:WindowTabManagerFileMappingId
Value:
{93FEBD53-601F-493A-92EF-1084CDA7E821}
Executable files
0
Suspicious files
237
Text files
82
Unknown types
6

Dropped files

PID
Process
Filename
Type
1944msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\PersistentOriginTrials\LOG.old~RF176476.TMP
MD5:
SHA256:
1944msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\PersistentOriginTrials\LOG.old
MD5:
SHA256:
1944msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\parcel_tracking_db\LOG.old~RF1764a5.TMP
MD5:
SHA256:
1944msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\discounts_db\LOG.old~RF1764a5.TMP
MD5:
SHA256:
1944msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\LOG.old~RF1764a5.TMP
MD5:
SHA256:
1944msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\parcel_tracking_db\LOG.old
MD5:
SHA256:
1944msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\LOG.old
MD5:
SHA256:
1944msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\EdgePushStorageWithConnectTokenAndKey\LOG.old~RF1764c5.TMP
MD5:
SHA256:
1944msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\EdgePushStorageWithConnectTokenAndKey\LOG.old
MD5:
SHA256:
1944msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\ClientCertificates\LOG.old~RF1764c5.TMP
MD5:
SHA256:
Download PCAP, analyze network streams, HTTP content and a lot more at the full report
HTTP(S) requests
6
TCP/UDP connections
83
DNS requests
79
Threats
8

HTTP requests

PID
Process
Method
HTTP Code
IP
URL
CN
Type
Size
Reputation
3676
msedge.exe
GET
200
150.171.27.11:80
http://edge.microsoft.com/browsernetworktime/time/1/current?cup2key=2:5RZwcRA-m3KQjWhBFhWK8sROJr1m_GON8EDIJv9lhyo&cup2hreq=e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
unknown
whitelisted
2292
svchost.exe
GET
200
2.23.77.188:80
http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSAUQYBMq2awn1Rh6Doh%2FsBYgFV7gQUA95QNVbRTLtm8KPiGxvDl7I90VUCEAJ0LqoXyo4hxxe7H%2Fz9DKA%3D
unknown
whitelisted
1268
svchost.exe
GET
200
2.16.241.19:80
http://crl.microsoft.com/pki/crl/products/MicRooCerAut2011_2011_03_22.crl
unknown
whitelisted
1268
svchost.exe
GET
200
95.101.149.131:80
http://www.microsoft.com/pkiops/crl/MicSecSerCA2011_2011-10-18.crl
unknown
whitelisted
6232
SIHClient.exe
GET
200
23.35.229.160:80
http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Product%20Root%20Certificate%20Authority%202018.crl
unknown
whitelisted
6232
SIHClient.exe
GET
200
23.35.229.160:80
http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Update%20Secure%20Server%20CA%202.1.crl
unknown
whitelisted
Download PCAP, analyze network streams, HTTP content and a lot more at the full report

Connections

PID
Process
IP
Domain
ASN
CN
Reputation
4
System
192.168.100.255:137
whitelisted
5944
MoUsoCoreWorker.exe
51.104.136.2:443
MICROSOFT-CORP-MSN-AS-BLOCK
IE
whitelisted
3388
RUXIMICS.exe
51.104.136.2:443
MICROSOFT-CORP-MSN-AS-BLOCK
IE
whitelisted
1268
svchost.exe
51.104.136.2:443
MICROSOFT-CORP-MSN-AS-BLOCK
IE
whitelisted
4
System
192.168.100.255:138
whitelisted
3676
msedge.exe
13.107.42.16:443
config.edge.skype.com
MICROSOFT-CORP-MSN-AS-BLOCK
US
whitelisted
3676
msedge.exe
150.171.27.11:80
edge.microsoft.com
MICROSOFT-CORP-MSN-AS-BLOCK
US
whitelisted
3676
msedge.exe
172.67.69.109:443
accounthelpcenter-livechat.com
CLOUDFLARENET
US
unknown
3676
msedge.exe
150.171.27.11:443
edge.microsoft.com
MICROSOFT-CORP-MSN-AS-BLOCK
US
whitelisted
3676
msedge.exe
2.16.241.224:443
copilot.microsoft.com
Akamai International B.V.
DE
whitelisted

DNS requests

Domain
IP
Reputation
google.com
  • 142.250.185.238
whitelisted
edge.microsoft.com
  • 150.171.27.11
  • 150.171.28.11
whitelisted
config.edge.skype.com
  • 13.107.42.16
whitelisted
accounthelpcenter-livechat.com
  • 172.67.69.109
  • 104.26.9.110
  • 104.26.8.110
unknown
copilot.microsoft.com
  • 2.16.241.224
  • 2.16.241.220
whitelisted
a.nel.cloudflare.com
  • 35.190.80.1
whitelisted
www.bing.com
  • 2.23.227.215
  • 2.23.227.208
  • 92.123.104.28
  • 92.123.104.22
  • 92.123.104.30
  • 92.123.104.31
  • 92.123.104.65
  • 92.123.104.19
  • 92.123.104.21
  • 92.123.104.67
  • 92.123.104.7
whitelisted
challenges.cloudflare.com
  • 104.18.95.41
  • 104.18.94.41
whitelisted
update.googleapis.com
  • 172.217.18.3
whitelisted
clients2.googleusercontent.com
  • 142.250.184.193
whitelisted

Threats

PID
Process
Class
Message
3676
msedge.exe
Not Suspicious Traffic
INFO [ANY.RUN] Cloudflare Network Error Logging (NEL)
3676
msedge.exe
Not Suspicious Traffic
INFO [ANY.RUN] Cloudflare Network Error Logging (NEL)
3676
msedge.exe
Possible Social Engineering Attempted
PHISHING [ANY.RUN] Suspected Phishing Domain (*-livechat.com)
3676
msedge.exe
Possible Social Engineering Attempted
PHISHING [ANY.RUN] Suspected Phishing Domain (*-livechat.com)
3676
msedge.exe
Not Suspicious Traffic
INFO [ANY.RUN] Cloudflare turnstile CAPTCHA challenge
3676
msedge.exe
Possible Social Engineering Attempted
PHISHING [ANY.RUN] Suspected Phishing Domain (*-livechat.com)
3676
msedge.exe
Possible Social Engineering Attempted
PHISHING [ANY.RUN] Suspected Phishing Domain (*-livechat.com)
3676
msedge.exe
Not Suspicious Traffic
INFO [ANY.RUN] Cloudflare turnstile CAPTCHA challenge
No debug info