URL:

HelpDesk.ME

Full analysis: https://app.any.run/tasks/fda0b0af-d0c3-4106-89c7-1ed61dded404
Verdict: Malicious activity
Analysis date: May 19, 2025, 20:57:51
OS: Windows 10 Professional (build: 19044, 64 bit)
Indicators:
MD5:

7FDBA824511D0AA43C2257143E955199

SHA1:

4A2FDA34B330A1E7E23DBBE6BE21544B1CFF2978

SHA256:

151290C179D67151F03476C432A28E40288A76DD55B173035BBE31C84369A5C3

SSDEEP:

3:av2:av2

ANY.RUN is an interactive service which provides full access to the guest system. Information in this report could be distorted by user actions and is provided for user acknowledgement as it is. ANY.RUN does not guarantee maliciousness or safety of the content.

  • MALICIOUS

    No malicious indicators.

  • SUSPICIOUS

    No suspicious indicators.

  • INFO

    • Application launched itself

      • msedge.exe (PID: 5324)

    • Reads Environment values

      • identity_helper.exe (PID: 2092)

    • Reads the computer name

      • identity_helper.exe (PID: 2092)

    • Checks supported languages

      • identity_helper.exe (PID: 2092)
Find more information about signature artifacts and mapping to MITRE ATT&CK™ MATRIX at the full report
No Malware configuration.
No data.
screenshotscreenshotscreenshotscreenshot
All screenshots are available in the full report
All screenshots are available in the full report
Total processes
166
Monitored processes
36
Malicious processes
0
Suspicious processes
0

Behavior graph

Click at the process to see the details
start msedge.exe msedge.exe no specs msedge.exe no specs msedge.exe msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs sppextcomobj.exe no specs slui.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs identity_helper.exe no specs identity_helper.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs msedge.exe no specs

Process information

PID
CMD
Path
Indicators
Parent process
904"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=data_decoder.mojom.DataDecoderService --lang=en-US --service-sandbox-type=service --no-appcompat-clear --mojo-platform-channel-handle=5932 --field-trial-handle=2620,i,12765373296723534556,10858682644773967691,262144 --variations-seed-version /prefetch:8C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe—msedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
LOW
Description:
Microsoft Edge
Exit code:
0
Version:
122.0.2365.59
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\122.0.2365.59\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
1052"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=entity_extraction_service.mojom.Extractor --lang=en-US --service-sandbox-type=entity_extraction --onnx-enabled-for-ee --no-appcompat-clear --mojo-platform-channel-handle=5432 --field-trial-handle=2620,i,12765373296723534556,10858682644773967691,262144 --variations-seed-version /prefetch:8C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe—msedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
LOW
Description:
Microsoft Edge
Exit code:
0
Version:
122.0.2365.59
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\122.0.2365.59\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
1180"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=data_decoder.mojom.DataDecoderService --lang=en-US --service-sandbox-type=service --no-appcompat-clear --mojo-platform-channel-handle=6060 --field-trial-handle=2620,i,12765373296723534556,10858682644773967691,262144 --variations-seed-version /prefetch:8C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe—msedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
LOW
Description:
Microsoft Edge
Exit code:
0
Version:
122.0.2365.59
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\122.0.2365.59\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
1180"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=chrome.mojom.UtilWin --lang=en-US --service-sandbox-type=none --no-appcompat-clear --mojo-platform-channel-handle=1512 --field-trial-handle=2620,i,12765373296723534556,10858682644773967691,262144 --variations-seed-version /prefetch:8C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe—msedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
MEDIUM
Description:
Microsoft Edge
Exit code:
0
Version:
122.0.2365.59
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\122.0.2365.59\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
1532"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=data_decoder.mojom.DataDecoderService --lang=en-US --service-sandbox-type=service --no-appcompat-clear --mojo-platform-channel-handle=5860 --field-trial-handle=2620,i,12765373296723534556,10858682644773967691,262144 --variations-seed-version /prefetch:8C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe—msedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
LOW
Description:
Microsoft Edge
Exit code:
0
Version:
122.0.2365.59
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\122.0.2365.59\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
2092"C:\Program Files (x86)\Microsoft\Edge\Application\122.0.2365.59\identity_helper.exe" --type=utility --utility-sub-type=winrt_app_id.mojom.WinrtAppIdService --lang=en-US --service-sandbox-type=none --no-appcompat-clear --mojo-platform-channel-handle=6244 --field-trial-handle=2620,i,12765373296723534556,10858682644773967691,262144 --variations-seed-version /prefetch:8C:\Program Files (x86)\Microsoft\Edge\Application\122.0.2365.59\identity_helper.exe—msedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
MEDIUM
Description:
PWA Identity Proxy Host
Exit code:
0
Version:
122.0.2365.59
Modules
Images
c:\program files (x86)\microsoft\edge\application\122.0.2365.59\identity_helper.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\122.0.2365.59\msedge_elf.dll
c:\windows\system32\advapi32.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
2984"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=edge_search_indexer.mojom.SearchIndexerInterfaceBroker --lang=en-US --service-sandbox-type=search_indexer --message-loop-type-ui --no-appcompat-clear --mojo-platform-channel-handle=4936 --field-trial-handle=2620,i,12765373296723534556,10858682644773967691,262144 --variations-seed-version /prefetch:8C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe—msedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
LOW
Description:
Microsoft Edge
Version:
122.0.2365.59
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\122.0.2365.59\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
4200"C:\Program Files (x86)\Microsoft\Edge\Application\122.0.2365.59\identity_helper.exe" --type=utility --utility-sub-type=winrt_app_id.mojom.WinrtAppIdService --lang=en-US --service-sandbox-type=none --no-appcompat-clear --mojo-platform-channel-handle=6244 --field-trial-handle=2620,i,12765373296723534556,10858682644773967691,262144 --variations-seed-version /prefetch:8C:\Program Files (x86)\Microsoft\Edge\Application\122.0.2365.59\identity_helper.exe—msedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
MEDIUM
Description:
PWA Identity Proxy Host
Exit code:
3221226029
Version:
122.0.2365.59
Modules
Images
c:\program files (x86)\microsoft\edge\application\122.0.2365.59\identity_helper.exe
c:\windows\system32\ntdll.dll
4244"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=data_decoder.mojom.DataDecoderService --lang=en-US --service-sandbox-type=service --no-appcompat-clear --mojo-platform-channel-handle=6444 --field-trial-handle=2620,i,12765373296723534556,10858682644773967691,262144 --variations-seed-version /prefetch:8C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe—msedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
LOW
Description:
Microsoft Edge
Exit code:
0
Version:
122.0.2365.59
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\122.0.2365.59\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
4608"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --type=utility --utility-sub-type=data_decoder.mojom.DataDecoderService --lang=en-US --service-sandbox-type=service --no-appcompat-clear --mojo-platform-channel-handle=5792 --field-trial-handle=2620,i,12765373296723534556,10858682644773967691,262144 --variations-seed-version /prefetch:8C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe—msedge.exe
User:
admin
Company:
Microsoft Corporation
Integrity Level:
LOW
Description:
Microsoft Edge
Exit code:
0
Version:
122.0.2365.59
Modules
Images
c:\program files (x86)\microsoft\edge\application\msedge.exe
c:\windows\system32\ntdll.dll
c:\windows\system32\kernel32.dll
c:\windows\system32\kernelbase.dll
c:\program files (x86)\microsoft\edge\application\122.0.2365.59\msedge_elf.dll
c:\windows\system32\oleaut32.dll
c:\windows\system32\msvcp_win.dll
c:\windows\system32\ucrtbase.dll
c:\windows\system32\combase.dll
c:\windows\system32\rpcrt4.dll
Total events
4 383
Read events
4 368
Write events
15
Delete events
0

Modification events

(PID) Process:(5324) msedge.exeKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowProperties\328410
Operation:writeName:WindowTabManagerFileMappingId
Value:
{34FCE7D7-1E6F-47D1-9888-BEE40743BBEE}
(PID) Process:(5324) msedge.exeKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowProperties\328410
Operation:writeName:WindowTabManagerFileMappingId
Value:
{00BB7FBE-A31F-4878-A5D3-C8C2E965617A}
(PID) Process:(5324) msedge.exeKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Edge\BLBeacon
Operation:writeName:failed_count
Value:
0
(PID) Process:(5324) msedge.exeKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Edge\BLBeacon
Operation:writeName:state
Value:
2
(PID) Process:(5324) msedge.exeKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Edge\BLBeacon
Operation:writeName:state
Value:
1
(PID) Process:(5324) msedge.exeKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Edge\StabilityMetrics
Operation:writeName:user_experience_metrics.stability.exited_cleanly
Value:
0
(PID) Process:(5324) msedge.exeKey:HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\EdgeUpdate\ClientStateMedium\{56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}\LastWasDefault
Operation:writeName:S-1-5-21-1693682860-607145093-2874071422-1001
Value:
CD5A7CAB19942F00
(PID) Process:(5324) msedge.exeKey:HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\EdgeUpdate\ClientStateMedium\{56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}\LastWasDefault
Operation:writeName:S-1-5-21-1693682860-607145093-2874071422-1001
Value:
6B6785AB19942F00
(PID) Process:(5324) msedge.exeKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowProperties\328410
Operation:writeName:WindowTabManagerFileMappingId
Value:
{79849E0C-7BC2-412D-AAE0-A0068945B542}
(PID) Process:(5324) msedge.exeKey:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowProperties\328410
Operation:writeName:WindowTabManagerFileMappingId
Value:
{9146C10F-FD2B-425B-A072-31DE63CC630B}
Executable files
8
Suspicious files
168
Text files
27
Unknown types
0

Dropped files

PID
Process
Filename
Type
5324msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\parcel_tracking_db\LOG.old~RF10b874.TMP —
MD5:—
SHA256:—
5324msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\commerce_subscription_db\LOG.old~RF10b884.TMP —
MD5:—
SHA256:—
5324msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\commerce_subscription_db\LOG.old —
MD5:—
SHA256:—
5324msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\discounts_db\LOG.old~RF10b884.TMP —
MD5:—
SHA256:—
5324msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\parcel_tracking_db\LOG.old —
MD5:—
SHA256:—
5324msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\discounts_db\LOG.old —
MD5:—
SHA256:—
5324msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\PersistentOriginTrials\LOG.old~RF10b8b3.TMP —
MD5:—
SHA256:—
5324msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\PersistentOriginTrials\LOG.old —
MD5:—
SHA256:—
5324msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\EdgePushStorageWithConnectTokenAndKey\LOG.old~RF10b901.TMP —
MD5:—
SHA256:—
5324msedge.exeC:\Users\admin\AppData\Local\Microsoft\Edge\User Data\Default\EdgePushStorageWithConnectTokenAndKey\LOG.old —
MD5:—
SHA256:—
Download PCAP, analyze network streams, HTTP content and a lot more at the full report
HTTP(S) requests
5
TCP/UDP connections
69
DNS requests
81
Threats
37

HTTP requests

PID
Process
Method
HTTP Code
IP
URL
CN
Type
Size
Reputation
—
—
GET
200
2.16.168.124:80
http://crl.microsoft.com/pki/crl/products/MicRooCerAut2011_2011_03_22.crl
unknown
—
—
whitelisted
—
—
GET
200
23.219.150.101:80
http://www.microsoft.com/pkiops/crl/MicSecSerCA2011_2011-10-18.crl
unknown
—
—
whitelisted
6108
SIHClient.exe
GET
200
2.23.246.101:80
http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Update%20Secure%20Server%20CA%202.1.crl
unknown
—
—
whitelisted
6108
SIHClient.exe
GET
200
2.23.246.101:80
http://www.microsoft.com/pkiops/crl/Microsoft%20ECC%20Product%20Root%20Certificate%20Authority%202018.crl
unknown
—
—
whitelisted
6544
svchost.exe
GET
200
2.23.77.188:80
http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBSAUQYBMq2awn1Rh6Doh%2FsBYgFV7gQUA95QNVbRTLtm8KPiGxvDl7I90VUCEAJ0LqoXyo4hxxe7H%2Fz9DKA%3D
unknown
—
—
whitelisted
Download PCAP, analyze network streams, HTTP content and a lot more at the full report

Connections

PID
Process
IP
Domain
ASN
CN
Reputation
4
System
192.168.100.255:137
—
—
—
whitelisted
2104
svchost.exe
4.231.128.59:443
settings-win.data.microsoft.com
MICROSOFT-CORP-MSN-AS-BLOCK
IE
whitelisted
—
—
4.231.128.59:443
settings-win.data.microsoft.com
MICROSOFT-CORP-MSN-AS-BLOCK
IE
whitelisted
—
—
2.16.168.124:80
crl.microsoft.com
Akamai International B.V.
RU
whitelisted
—
—
23.219.150.101:80
www.microsoft.com
AKAMAI-AS
CL
whitelisted
4
System
192.168.100.255:138
—
—
—
whitelisted
7344
msedge.exe
13.107.42.16:443
config.edge.skype.com
MICROSOFT-CORP-MSN-AS-BLOCK
US
whitelisted
5324
msedge.exe
239.255.255.250:1900
—
—
—
whitelisted
7344
msedge.exe
65.9.66.72:80
helpdesk.me
AMAZON-02
US
suspicious
7344
msedge.exe
13.107.253.45:443
edge-mobile-static.azureedge.net
MICROSOFT-CORP-MSN-AS-BLOCK
US
whitelisted

DNS requests

Domain
IP
Reputation
settings-win.data.microsoft.com
  • 4.231.128.59
  • 51.104.136.2
whitelisted
crl.microsoft.com
  • 2.16.168.124
  • 2.16.168.114
whitelisted
google.com
  • 172.217.18.14
whitelisted
www.microsoft.com
  • 23.219.150.101
  • 2.23.246.101
whitelisted
config.edge.skype.com
  • 13.107.42.16
whitelisted
helpdesk.me
  • 65.9.66.72
  • 65.9.66.24
  • 65.9.66.81
  • 65.9.66.60
unknown
edge.microsoft.com
  • 150.171.28.11
  • 150.171.27.11
whitelisted
edge-mobile-static.azureedge.net
  • 13.107.253.45
whitelisted
business.bing.com
  • 13.107.6.158
whitelisted
www.bing.com
  • 2.16.241.218
  • 2.16.241.201
  • 2.16.241.205
  • 2.16.241.222
whitelisted

Threats

PID
Process
Class
Message
7344
msedge.exe
Misc activity
ET INFO Observed DNS Query to RMM Domain (gotoresolve .com)
7344
msedge.exe
Misc activity
ET INFO Observed DNS Query to RMM Domain (gotoresolve .com)
7344
msedge.exe
Misc activity
ET INFO Observed DNS Query to RMM Domain (gotoresolve .com)
7344
msedge.exe
Not Suspicious Traffic
INFO [ANY.RUN] An application monitoring request to sentry .io
7344
msedge.exe
Misc activity
ET INFO Observed RMM Domain (gotoresolve .com in TLS SNI)
7344
msedge.exe
Misc activity
ET INFO Observed RMM Domain (gotoresolve .com in TLS SNI)
7344
msedge.exe
Misc activity
ET INFO Observed DNS Query to RMM Domain (gotoresolve .com)
7344
msedge.exe
Misc activity
ET INFO Observed RMM Domain (gotoresolve .com in TLS SNI)
7344
msedge.exe
Misc activity
ET INFO Observed RMM Domain (gotoresolve .com in TLS SNI)
7344
msedge.exe
Misc activity
ET INFO Observed DNS Query to RMM Domain (gotoresolve .com)
No debug info
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Reports
HelpDesk.ME